Requirements Engineer Customer Experience SAP SD

Your responsibilities

As a Requirements Engineer in the Customer Experience area, you will be responsible for designing and optimizing ERP solutions that support a seamless B2B customer journey.

Your main focus will be on SAP SD, including:

• Capturing, analyzing, and prioritizing customer and business requirements in a structured way
• Designing and customizing user-centric solutions aligned with customer expectations
• Assessing the impact of requirements on business processes and supporting decision-making
• Collaborating closely with teams responsible for eCommerce, CRM, and CIAM solutions (e.g. SAP CC, Salesforce)

Your profile

• Bachelor’s or Master’s degree in Business Informatics, IT, Marketing, Sales, or a related field
• Professional experience in a B2B environment within international organizations
• Strong communication skills in English and the ability to engage effectively with diverse stakeholders
• A proactive and engaged mindset with a passion for delivering high-quality solutions

Your skills & experience

• Strong experience in gathering and managing requirements in complex IT environments
• Ability to translate business needs into clear, actionable specifications
• Experience working closely with cross-functional and international teams
• Solid understanding of User-Centered Design principles
• Hands-on experience in Requirements Engineering for SAP SD
• Experience with SAP CC, Salesforce and/or EDI integrations is a strong plus

Ways of working

• Practical experience with agile methodologies such as Scrum or SAFe
• High level of ownership, responsibility, and attention to quality
• Collaborative, self-driven, and solution-oriented approach

What’s in it for you

• Long-term, stable employment in an international and well-established organization
• Flexible working hours supporting work-life balance
• Collaborative and friendly work environment with local and global teams
• Opportunities for professional growth through internal and external training programs
• Attractive benefits package, including:
  • Private medical care
  • Group insurance options
  • Co-financing of sports and wellbeing programs
  • Additional social benefits (e.g. bonuses, referral programs)

Why join?

You will have a real impact on shaping customer-facing digital solutions in a complex, international B2B environment. The role offers autonomy, responsibility, and continuous development while working on meaningful, large-scale SAP-driven initiatives.