Client Account Manager

About the Role

We are seeking a talented and driven Client Account Manager to join a world-class team of media professionals, where you will play a pivotal role in building business with advertisers and their agencies. In this role, you will collaborate with Fortune 500 clients to develop and optimize impactful advertising campaigns, leveraging an innovative platform to drive results and foster meaningful connections.

Responsibilities

• Collaborate with Fortune 500 advertisers to understand their objectives, recommend best practices, and develop effective, high-impact advertising campaigns.
• Educate and consult clients on how to leverage advertising products, sharing best practices to create and execute successful campaigns.
• Execute, optimize, and analyze advertising programs using internal tools and dashboards to maximize performance and results.
• Resolve campaign issues promptly and effectively, identifying and implementing process improvements to enhance efficiency.
• Manage contracts and renewals, supporting the Sales Finance team with payables and collections to ensure smooth operations.
• Provide actionable feedback to product and tools teams to help scale and improve the advertising platform.
• Mentor new team members, fostering a collaborative and high-performing team culture as the organization grows.
• This is an in-person role based in New York City, NY.

Required Qualifications

• 3+ years of experience managing digital marketing programs for advertisers or their agencies.
• Demonstrated ability to create, develop, and enhance customer relationships, driving trust and collaboration.
• Proven skills in managing large customer relationships, navigating conflicts, and guiding groups to effective business decisions.
• Track record of translating marketing objectives into measurable results, with experience optimizing campaigns by analyzing performance and adjusting key drivers.
• Excellent communication and presentation skills, with strong attention to detail and a proactive approach to resolving issues.
• Aptitude, creativity, and a preference for working in small, collaborative teams with minimal supervision.
• Strong understanding of the digital marketplace and the competitive landscape.
• Bachelor's degree (BA/BS) or equivalent relevant experience.

Preferred Qualifications

• Experience working with Fortune 500 advertisers or agencies in verticals such as retail, technology, or media.
• Familiarity with advertising products and the broader social media advertising ecosystem.
• Proven ability to mentor or onboard team members in a fast-paced, high-growth environment.
• Strong analytical skills, with experience using data to drive campaign optimization and strategic decisions.
• A sense of humor and adaptability to thrive in a dynamic, mission-driven organization.

Annual Salary Range

$65,000 - $110,000 USD

Benefits

• Equity compensation
• Medical, vision, and dental coverage
• 401(k) retirement plan
• Short- and long-term disability insurance
• Life insurance
• Additional discounts and perks