Billing System Analyst

🏢 Summary: Software Engineering Manager role leading the development of Zipline’s Launch & Scale Platform, focused on building operational systems that support global infrastructure deployment and launch workflows. The position combines hands-on technical leadership, backend platform architecture, workflow automation, and cross-functional collaboration to scale deployment operations from tens to thousands of sites. Candidates will manage engineering teams, define technical strategy, and build integrated systems supporting construction, permitting, asset tracking, and operational readiness. 🗂️ Requirements: 6+ years building software products, 2+ years managing engineers or equivalent leadership experience, Experience leading backend or full-stack operational platforms, Hands-on software engineering and architecture experience, Experience with distributed systems and workflow orchestration, Experience with event-driven architectures and scalable backend services, Experience building robust APIs and system integrations, Experience integrating ERP, GIS, and document systems, Experience modeling operational workflows and complex state transitions, Ability to define and deliver measurable operational metrics, Experience owning production services and operational reliability, Ability to work cross-functionally with operational stakeholders, Willingness to travel regularly within the U.S. 📃 Skills: Python, APIs, ERP, GIS, Backend, DistributedSystems, Workflows, Architecture, Orchestration, EventDriven, Integration, AssetManagement, Construction, Operations, Infrastructure 🏢 Description: About Zipline Zipline is the world's largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world's largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products. Our customers include the world's largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we've built to enable seamless, reliable, global operations. Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe. We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people's lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds. About You and The Role You are the Software Engineering Manager for Zipline's Launch & Scale Platform: the leader who builds the software systems that enable Zipline to rapidly deploy new infrastructure around the world. This team owns the operational platform that turns a new market from an idea into a live, revenue-generating network—covering site acquisition, infrastructure design, permitting, construction execution, deployment tracking, and launch readiness. Your work directly affects Zipline's ability to expand into new countries and deliver time-critical supplies reliably at scale. This is a greenfield product and engineering leadership role. You will establish the product roadmap, technical vision, and engineering foundations for a platform intended to scale Zipline from tens of sites to hundreds or thousands. You will partner closely with Real Estate, Launch Operations, Construction, Hardware, Flight Operations, Commercial, and Manufacturing to replace fragmented manual workflows with a single, auditable, automated operational system that raises launch velocity, predictability, and safety. What You'll Do - Own end-to-end strategy, delivery, and operational reliability for the Launch & Scale Platform. - Define and prioritize the product and technical roadmap with stakeholders, driving decisions by measurable business impact. - Reduce manual coordination across launch workflows and improve predictability of launch dates. - Translate complex operational processes into durable systems with workflow automation and auditability. - Design and operate production services for business-critical launch systems. - Build integrations across ERP, GIS, document management, permitting systems, construction tools, asset management, and internal operational systems. - Ship code, lead architecture reviews, review critical pull requests, and troubleshoot production incidents. - Hire, coach, and scale the engineering organization. - Collaborate with Launch Operations, Construction, Hardware, Real Estate, Flight Operations, and Commercial teams. What You'll Bring - Engineering Manager experience leading backend or full-stack operational platforms. - 6+ years building software products. - 2+ years managing engineers or equivalent leadership experience. - Experience with distributed systems, workflow orchestration, event-driven architectures, APIs, and scalable backend services. - Experience integrating ERP, GIS, and document systems. - Experience modeling workflows, physical assets, and complex state transitions. - Track record of delivering measurable operational outcomes. - Experience owning production services and designing for operational reliability. - Strong technical judgment, prioritization, and stakeholder influence. Logistics This role can be based in South San Francisco or remote within the U.S. Regular travel is expected to collaborate closely with stakeholders, understand operational challenges firsthand, and build software grounded in real-world workflows. Travel may include visits to headquarters, operating sites, and new market launches. Remote team members should expect more frequent travel, potentially a couple of times per month. What Else You Need To Know Zipline is an equal opportunity employer and values diversity and inclusion in the workplace.

🏢 Summary: Onsite Ranger Support Coordinator role leading field support operations and technicians across Phoenix-area drone delivery pickup locations. The position focuses on operational reliability, team leadership, maintenance oversight, troubleshooting, and continuous process improvement in a fast-paced logistics environment. Candidates must have field operations experience, technical aptitude, and the ability to travel across the metro area. 🗂️ Requirements: 2+ years experience in field operations, service, maintenance, logistics, or related technical environment, Experience managing or leading teams, Strong technical or mechanical aptitude, Ability to operate in fast-changing environments, Ability to make real-time field decisions, Excellent communication and interpersonal skills, Ability to travel frequently across the PHX area, Ability to lift up to 50 lbs, Valid driver's license, Clean driving record, Ability to pass background check, drug test, and E-Verification, Residence in the greater PHX area 📃 Skills: Logistics, Operations, Maintenance, Troubleshooting, Scheduling, Inspection, Leadership, Coaching, Analytics 🏢 Description: About Zipline Zipline is the world's largest and most experienced drone delivery service. The company designs, builds, and operates an autonomous logistics system delivering food, medicine, medical supplies, and retail products globally. Zipline operates across four continents and completes deliveries every 30 seconds. The Zipline Operations team is looking for a Ranger Support Coordinator to lead and scale field support operations across the Phoenix metro area. In this role, you will manage a growing team of Field Support Technicians responsible for maintaining and supporting Zipping Points—partner pickup locations where goods are loaded into aircraft and delivered to customers. This is an onsite role. Candidates must reside in the greater PHX area and be willing to travel throughout the metroplex as needed. What You'll Do - Lead a high-performing team of Field Support Technicians across multiple regions - Foster a culture of safety, accountability, and operational excellence - Own day-to-day field support operations across assigned Zipping Points - Ensure all sites are maintained to operational readiness and reliability standards - Manage team scheduling and staffing across locations - Coach, train, and develop team members - Partner cross-functionally with Flight Operations, Customer Operations, and internal teams - Ensure preventative maintenance and inspections are completed consistently - Monitor performance metrics and service levels - Troubleshoot and resolve operational or technical field issues - Identify inefficiencies and implement process improvements - Maintain strong relationships with on-site partners What You'll Bring - Self-motivated, hands-on leadership approach - 2+ years of experience in field operations, service, maintenance, logistics, or related technical environments - Prior experience managing or leading teams - Strong technical or mechanical aptitude - Ability to work in fast-changing environments - Strong communication and interpersonal skills - Ability to travel frequently across the PHX area - Ability to lift up to 50 lbs - Valid driver's license and clean driving record - Ability to pass a background check, drug test, and E-Verification What Else You Need To Know Zipline is an equal opportunity employer and welcomes applications from individuals of diverse backgrounds.

🏢 Summary: Financial Analyst Intern role focused on operations finance, financial modeling, reporting, and operational performance analysis in a technology-driven logistics business. The position involves working cross-functionally with operations, supply chain, finance, and data teams to optimize global operations using data analysis and forecasting. This is a full-time in-person internship based in South San Francisco for Fall 2026. 🗂️ Requirements: Experience with SQL and relational databases, Proficiency in Excel and Google Sheets, Ability to build financial models, Knowledge of financial statements and accounting fundamentals, Understanding of financial analysis concepts, Ability to analyze large datasets, Strong organizational skills, Strong communication skills, Ability to work in a fast-paced environment, Work authorization without visa sponsorship 📃 Skills: SQL, Snowflake, dbt, Excel, GoogleSheets, BI, Finance, Forecasting, Modeling, Databases, Analytics, Accounting 🏢 Description: About Zipline Zipline is the world's largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world's largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products. Our customers include the world's largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we've built to enable seamless, reliable, global operations. Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe. We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people's lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds. About the Strategic Finance Team Zipline's Strategic Finance team sits at the center of the company's commercial strategy, partnering closely with Go-to-Market, Marketing, Product, and Engineering to guide critical decisions and build the financial foundation for scale. The team drives pricing, forecasting, partner deal structuring, user and partner economics, and scenario planning across both core revenue channels and emerging products like Zipline Marketplace. Blending analytical rigor with cross-functional influence and an entrepreneurial mindset, Strategic Finance uncovers growth opportunities, improves efficiency, and strengthens long-term business value. The team is based at Zipline's South San Francisco headquarters in an in-person/hybrid environment. The Role As a Financial Analyst Intern supporting Operations Finance, you will play a key role in helping Zipline understand and optimize the financial performance of our global operations. You'll work closely with Operations, Supply Chain, Finance, and Data teams to build analyses, streamline reporting, and develop insights that directly influence strategic and operational decisions. This role is ideal for someone who loves solving complex problems, is comfortable with data, and wants hands-on exposure to how a hardware-enabled, technology-driven business operates. What You'll Do - Support Operations Finance with metric development, reporting, forecasting, and financial modeling - Query and analyze large operational datasets using SQL (Snowflake experience a plus) - Build repeatable dashboards and tools in Excel, Google Sheets, and BI platforms to drive visibility into performance - Partner with operations leaders to understand drivers of cost, efficiency, and performance across global sites - Support ad-hoc analyses related to operational efficiency, unit economics, and scaling strategies - Assist in month-end processes, variance analysis, and KPI reviews - Contribute to cross-functional initiatives involving Supply Chain, Product, and Data teams - Help improve internal processes by identifying gaps and implementing simple automation or workflow improvements What You'll Bring - A strong analytical mindset with comfort getting into the details and understanding how complex operations function - Experience with SQL, relational databases, and working with large datasets (Snowflake preferred; experience with dbt or modern data stacks is a plus) - High proficiency in Excel and Google Sheets; ability to build and manage structured and dynamic financial models - Strong communication skills—comfortable interacting with cross-functional partners who have diverse backgrounds and perspectives - Ability to work with imperfect information and drive clarity in a fast-paced environment - Strong organizational skills and a desire to create processes that bring structure and accountability - Interest in hardware-focused or technology-enabled businesses; experience in technology, healthcare devices, or operations-heavy industries is a plus - Knowledge of financial statements, accounting fundamentals, and core financial analysis concepts (e.g., unit economics, scenario analysis, return on capital) - A "general athlete" mentality—eager to jump into a wide variety of problems and learn quickly - Prior experience in operational finance, corporate finance, investment banking, consulting, or analytics is a plus, but not required What Else You Should Know - This internship is a full-time position, in-person at the South San Francisco office - Fall 2026 internship program runs from September to December - Zipline is unable to sponsor work visas for this position - Candidates are limited to three applications within a 30-day period - Zipline is committed to equal opportunity employment and providing reasonable accommodations throughout the interview process

🏢 Summary: Senior Integration & Test Software Engineer role focused on building and owning software-driven SIL, HIL, and EOLT test systems for autonomous delivery drones. The position involves developing automation, integrating embedded hardware and software, supporting production operations, and improving fleet reliability at scale. The role requires strong cross-functional collaboration, production support, and hands-on work with embedded systems and factory test infrastructure. 🗂️ Requirements: 5+ years building integration and test software interfacing with hardware, Strong Python skills, Strong C/C++ skills, Linux system administration experience, Experience with CI and Git, Experience with test automation frameworks, Hands-on embedded systems experience, Experience with board bring-up and instrumentation, Experience with HIL/SIL/EOL test architectures, Experience building automation for factory or safety-critical environments, Ability to own cross-disciplinary test programs end-to-end, Ability to work onsite in South San Francisco regularly, Willingness to participate in on-call rotations and travel up to 20% 📃 Skills: Python, C++, C, Linux, Git, CI, SIL, HIL, EOLT, DAQ, Automation, Embedded, Oscilloscopes, Instrumentation 🏢 Description: About Zipline Zipline is the world's largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world's largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products. Our customers include the world's largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we've built to enable seamless, reliable, global operations. Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe. We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people's lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds. About You and The Role You will be the Senior Integration & Test Software Engineer (Long Range Platform) owning software-driven test systems that validate our long-range delivery drones across engineering, manufacturing, and fleet operations. Zipline's mission to deliver critical goods at scale depends on test systems that catch failures before flight and enable rapid, reliable product iterations. You will operate at the intersection of embedded flight code, factory automation, and field operations: designing, deploying, and sustaining turnkey SIL/HIL/EOLT test rigs and automation that directly affect throughput, defect rates, and fleet reliability in production and operational deployments. What You'll Do - Own end-to-end delivery of test systems (SIL, HIL, EOLT, bench rigs) from prototype through production deployment and field sustainment. You are the technical owner accountable for schedules, acceptance criteria, and production readiness. - Ship measurable improvements: define and meet targets such as test coverage %, mean time to detect (MTTD) critical failures, reduction in test cycle time, and defect escape rate reductions tied to your systems. - Architect, implement, and maintain software that runs and orchestrates test sequences, data capture, analysis, and reporting. Build automation and dashboards used by manufacturing engineers and test operators. - Integrate software with hardware under test: board bring-up, sensor calibration, motion systems, power systems, and DAQ instruments. Validate against datasheets and representative hardware in lab and factory settings. - Lead investigations and root-cause analysis for failures discovered in test or production, produce corrective plans, and drive fixes to closure with engineering and operations stakeholders. - Define and enforce test standards, pass/fail criteria, and validation protocols used across products and production lines. Own CI/validation pipelines that gate changes to flight or manufacturing systems. - Work cross-functionally with embedded firmware, hardware, manufacturing engineering, supply chain, and field ops to deploy test systems at scale; coordinate vendor hardware and field installation when required. - Support on-call and production escalation cadence for systems you own. Travel to manufacturing or distribution sites as required. What You'll Bring - Proven history owning cross-disciplinary test or integration programs end-to-end. - 5+ years building integration/test software that interfaces with hardware. - Strong Python and C/C++ skills. - Linux system administration experience. - Experience with CI, Git, and test automation frameworks. - Hands-on experience with embedded systems, board bring-up, instrumentation, and interpreting datasheets. - Experience with HIL/SIL/EOL test architectures. - Experience building automation used in factory or safety-critical environments. - Demonstrated record of delivering systems with measurable impact on throughput, yield, defect reduction, or reliability improvements. - Comfortable with high-impact deadlines, on-call rotations, and occasional site travel. - Ability to drive cross-functional technical decisions and define acceptance criteria. - Ability to work regularly onsite in South San Francisco. - Visa sponsorship available. What Else You Need to Know Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type. We value diversity and welcome applications from those traditionally underrepresented in tech.

🏢 Summary: Senior Product Integration Engineer role focused on integrating autonomous drone delivery hardware and software into real-world customer environments. The position involves defining product requirements, deployment workflows, firmware behaviors, safety constraints, and scalable site configurations for Zipline’s Dropbox delivery system. The role requires close collaboration across hardware, firmware, deployment, and partner teams to ensure safe, repeatable, and efficient deployments. 🗂️ Requirements: Experience integrating electromechanical or autonomous systems, Experience translating customer workflows into technical requirements, Knowledge of mechanical hardware, sensors, electronics, firmware, software, and controls, Experience defining state machines and system-level requirements, Ability to read building plans and electrical diagrams, Experience evaluating physical and environmental site constraints, Experience collaborating with firmware teams, Ability to reason about safety hazards and mitigations, Ability to model throughput and operational edge cases, Experience leading technical discussions with customers, Ability to produce technical deployment documentation, Strong technical communication skills, Ability to work on-site and travel as needed 📃 Skills: CAD, Firmware, Sensors, Electronics, Software, Controls, Telemetry, Automation, Robotics, Electromechanical, Diagrams, Architecture, Deployment, Configuration, Commissioning 🏢 Description: About Zipline Zipline is the world's largest and most experienced drone delivery service. The company designs, builds, and operates autonomous logistics systems that deliver medical supplies, food, and retail products globally. Zipline operates across four continents and has completed millions of deliveries using autonomous drone technology. About You and The Role Zipline builds and operates autonomous delivery systems that move critical goods reliably and safely. Dropbox is a customer-facing package-loading product that integrates mechatronics, sensors, electronics, access control, user interaction, firmware, autonomy interfaces, and environmental protection so untrained users can hand off packages to drones. Every partner site is different. Window dimensions, building geometry, utilities, traffic, pedestrian access, permitting constraints, employee workflows, and delivery volume all affect how Dropbox can be configured and operated. Product behavior must account for these real-world constraints without creating an unmanageable number of hardware variants or site-specific exceptions. As a Senior Product Integration Engineer, you will act as the technical bridge between partners, Product, Hardware, Firmware, Systems, Safety, and Deployments. You will convert partner workflows and building conditions into product requirements, configuration rules, interface definitions, and product behaviors. You will work directly with partners during site exploration and pilots, define successful integration requirements, and provide Deployment teams with the information required to survey, design, install, commission, and support sites. You will also work closely with Firmware teams to define state machines, interlocks, fault responses, recovery behavior, configuration parameters, and telemetry. This is a hands-on individual contributor role requiring work across partner operations, building drawings, system state diagrams, safety analyses, and firmware design reviews. Success means Dropbox behaves safely and predictably, meets throughput needs, and can be deployed repeatedly without site-specific engineering exceptions. What You'll Do - Own technical product integration for Dropbox across partner workflows, building interfaces, product configuration, firmware behavior, and deployment readiness. - Work directly with partners to understand workflows, operational priorities, and construction constraints. - Lead site fit studies using drawings, surveys, CAD envelopes, representative hardware, and on-site observations. - Translate partner needs into product requirements while maintaining scalable product architecture. - Define supported site archetypes and configurations. - Define building and site constraints including structural interfaces, utilities, clearances, traffic zones, and service access. - Develop and maintain partner integration packages including interface drawings, utility requirements, configuration rules, and site acceptance criteria. - Provide Deployment teams with survey requirements, installation inputs, commissioning steps, and escalation criteria. - Partner with Deployment Engineering to make installation and commissioning safe and repeatable. - Lead technical engagement for partner pilots and use field observations to improve workflows and configurations. - Define operational concepts across loading, validation, handoff, recovery, service, and downtime. - Work with Firmware engineers to develop testable state machines and product behavior. - Define behavior for access control, interlocks, obstructions, power loss, communication loss, and recovery. - Ensure telemetry and recovery actions are visible and understandable to operators and support teams. - Define how site configuration and operating modes are represented and validated in software. - Own cross-functional interface definitions among Dropbox, buildings, users, cloud systems, and deployment tooling. - Translate safety analyses into sensing strategies, operating limits, and configuration constraints. - Define throughput and cycle-time requirements. - Quantify tradeoffs between throughput and safety. - Drive cross-functional technical decisions balancing safety, reliability, cost, and schedule. - Define verification and acceptance evidence for new configurations and site types. - Use pilot feedback and telemetry to improve requirements and reduce downtime and installation exceptions. - Maintain decision records, configuration matrices, state diagrams, and deployment guidance. What You'll Bring - Proven experience integrating complex electromechanical, robotic, industrial automation, or autonomous systems into customer environments. - Experience translating customer workflows into scalable technical requirements. - Strong systems knowledge across hardware, sensors, electronics, firmware, software, controls, and human interaction. - Experience defining concepts of operation, interface-control documents, state machines, fault behavior, and system-level requirements. - Ability to read building plans, site surveys, mechanical drawings, electrical diagrams, and architecture documentation. - Experience evaluating structures, clearances, utilities, environmental exposure, and installation constraints. - Experience partnering with firmware teams to define observable and recoverable behavior. - Ability to reason about safety hazards and mitigations. - Ability to model throughput, cycle time, and operational edge cases. - Experience leading technical discussions with customers and partners. - Ability to produce technical packages executable by deployment and construction teams. - Strong written, verbal, and visual communication skills. - Comfort working at deployment sites and resolving integration issues directly. - This role is in person in South San Francisco and includes travel to partner, supplier, test, and deployment sites. - Periodic off-hours or travel support may be required during pilots and critical deployments. What Success Looks Like - Deployment teams receive accurate information early enough to install sites without repeated engineering escalation. - Controlled Dropbox configurations support the majority of partner and building scenarios. - Partner requirements and site constraints are identified before causing redesign or operational disruption. - Dropbox state machines and fault behavior are safe, predictable, testable, and recoverable. - Safety and throughput requirements are consistently reflected in architecture, firmware, configuration, and site design. - New partner integrations move faster with fewer unresolved assumptions. - Field learnings reduce installation exceptions, failed operations, downtime, and service burden.

🏢 Summary: Internship focused on building and improving autonomous drone mapping and routing systems, including path planning services, spatial data pipelines, and geospatial analytics tools. The role involves developing scalable solutions for safe and efficient drone operations while working on real-world routing and optimization challenges. This is a full-time, in-person Fall 2026 internship based in South San Francisco. 🗂️ Requirements: Completed at least second year of undergraduate studies, Strong analytical and technical problem-solving skills, Deep understanding of algorithmic optimization, Proficient coding and programming skills, Understanding of automated testing practices 📃 Skills: Python, Algorithms, Geospatial, Routing, Optimization, Testing, GIS, Spatial, Analytics 🏢 Description: About Zipline Zipline is the world's largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world's largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products. Our customers include the world's largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we've built to enable seamless, reliable, global operations. Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe. We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people's lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds. About the Maps Team Zipline builds and operates autonomous delivery systems that enable fast, reliable, and sustainable delivery for businesses and consumers, transforming how goods move in everyday commerce. To power this, the Maps Team is building out the long term scalable solutions that enable us to fly in new countries and regions as rapidly as possible. This team is responsible for building tools and services that produce artifacts used by our vehicles to fly their missions in the real world. This means the outputs from the Maps Team define the places our vehicles will fly in the world, their constraints, and provide strong priors for the real-time system on the vehicle to follow to accomplish its mission safely. The Role In this role you will contribute to, build, and own portions of Zipline's Maps stack. That includes contributing to an extensible path planning service used for generating routes that are operationally flown every day. It also includes a suite of services for data generation, transformation and access for path planning and flight data analytics. Your work within the team could range from path planning algorithms, validation of artifacts for compliance with flight requirements, to spatial data generation and data transformation pipelines. Your work will help us achieve multi-objective routing and efficient spatial data ingestion and access, enabling Zipline to serve more customers around the world. From this internship, you can expect to learn about how theoretical path planning algorithms are adapted for a real world problem, and how data and spatial search interact to enable routing in air. Our ideal candidate works well in startup environments, is comfortable wearing many hats, and is excited to learn about many aspects of how Zipline's spatial planning works today. What You'll Do - Work on services that generate routes and spatial planning artifacts - Use tools to visualize and evaluate geospatial features that impact serviceability - Work with teams to make spatial data accessible instantaneously anywhere in the world - Improve planning algorithms to make routing fast, safe, and reliable Examples of Previous Internship Projects - Prototyping a new path planning algorithm to enhance long-range routes - Incorporating multidimensional risk data into the routing engine - Creating tooling for generating composite Digital Elevation Models - Building infrastructure to enable drones to survey large areas What You'll Bring - Must have at least completed the second year of Undergraduate studies. Masters and PhD students are also eligible - Strong analytical and technical problem solving skills - Deep understanding of algorithmic optimization - Proficient coding and programming skills - Understanding of automated testing practices - Preferred experience supporting or developing novel algorithmic research - Preferred experience with spatial data What Else You Should Know This internship is a full-time position, in-person at our South San Francisco office. We will host our Fall 2026 interns from September to December. Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities. Zipline is also committed to providing reasonable accommodations to individuals with disabilities. Please let your point of contact at Zipline know if you require any accommodations throughout your interview process.

🏢 Summary: Hands-on Flight Test Operator role focused on executing and validating drone flight test campaigns for autonomous aircraft from prototype through production readiness. The position involves flight operations, troubleshooting hardware and software issues, safety management, and coordination with engineering teams in onsite field environments. Candidates must hold FAA Part 107 certification and have experience piloting drones or manned aircraft. 🗂️ Requirements: FAA Part 107 certification, Experience piloting drones or manned aircraft, Ability to execute and own end-to-end flight test campaigns, Experience with preflight checklists and go/no-go flight decisions, Ability to troubleshoot hardware and software issues onsite, Experience documenting and escalating safety incidents, Ability to work outdoors in field conditions, Ability to lift and move 50+ lb equipment, Availability for weekends, night shifts, and regional travel 📃 Skills: FAA, Drones, Avionics, Linux, 3Dprinting, Machining, FlightSystems, Diagnostics, Troubleshooting, Testing 🏢 Description: About Zipline Zipline is the world's largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world's largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products. Our customers include the world's largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we've built to enable seamless, reliable, global operations. Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe. We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people's lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds. About You and The Role You are a hands-on Flight Test Operator focused on bringing early-stage Zipline aircraft from prototype through production bring-up. You will execute, iterate, and sign off on flight operations that validate airworthiness, avionics/software integration, and field-deployable procedures that enable drone delivery at scale. You'll work at Zipline's test site(s) and coordinate closely with vehicle engineering, software, safety, manufacturing, and field operations to turn early stage flight software into reliable, release-ready aircraft. This role matters because timely, rigorous flight validation reduces deployment risk, shortens product development cycles, and directly affects delivery reliability for our customers. What You'll Do - Own end-to-end daily flight test campaign execution - Act as Remote Pilot in Command for Zipline's Autonomous Aircraft - Execute mission profiles, feature testing, and fault injection testing - Validate functionality through repeatable ground and flight test procedures - Troubleshoot and repair software and hardware issues on-site to return aircraft to flight - Summarize test results and provide qualitative and quantitative analysis on aircraft performance - Escalate flight performance anomalies to engineering and safety teams - Enforce and improve site safety, manage risks for prototype flights, run briefings and debriefs, and refine SOPs - Work onsite at outdoor test sites with weekends, night shifts, and occasional regional travel What You'll Bring - FAA Part 107 certification required at time of joining - Experience piloting drones or manned aircraft - Demonstrated aeronautical decision making and accountability - Experience creating preflight checklists and escalating safety incidents with documentation - Comfortable working in iterative field environments with rapid diagnostics and repairs - Ability to lift and move 50+ lb equipment and work outdoors for multi-hour test windows - Proven ability to own test campaigns end-to-end and coordinate across engineering, safety, and manufacturing - Nice-to-have: Linux command-line comfort, rapid prototyping skills such as 3D printing and basic machining, and experience with automated flight systems What Else You Need To Know - Full-time position - Starting cash range: $37 - $45 per hour Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

🏢 Summary: Internship focused on developing perception and sensing systems for autonomous drone operations, including prototype data collection platforms, embedded software, and CAD-based mechanical design. The role involves building and testing sensing solutions using radar and camera technologies in real-world environments. 🗂️ Requirements: Completed second year of undergraduate studies, Strong mechanical engineering fundamentals, Proficiency in CAD design, Embedded software development experience, Experience with Arduino or Raspberry Pi devices, Ability to design mechanical, electrical, and software systems, Experience with radar or camera sensors, Ability to independently prototype and test solutions 📃 Skills: CAD, Arduino, Raspberry, Radar, Camera, Embedded, Software, Mechanical, Electrical, Sensors 🏢 Description: About Zipline Zipline is the world's largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world's largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products. Our customers include the world's largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we've built to enable seamless, reliable, global operations. Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe. We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people's lives and by scaling the future of logistics. About the Zip Perception Team The Zip Perception team owns the onboard and offboard perception systems that detect and track airborne and ground obstacles. This is a multi-disciplinary team that is involved in developing the embedded sensing systems through detection, tracking, and prediction. Your work here would help define how we prepare the Zipline fleet to perform mission-critical deliveries in complex, real-world environments. The Role As a member of the Zip Perception Team, you'll work towards helping develop new sensing modalities to improve the safety of our Zip aircraft. You'll be able to take ownership on designing a prototype data collection platform, from the CAD design, to the software powering the platform. This role is focused on driving solutions from ideation through field testing. What You'll Do - Design, build, and run prototype data collection rigs to provide key data for training and live detections. - Use 2D and 3D CAD tools to design parts, assemblies and fixtures based on sound engineering principles. - Develop software to ingest sensor data and integrate with other software components. - Use resources creatively to design, build, and test prototypes to gather quick learnings. - Work cross-functionally with other Zipline teams and suppliers to review designs. What You'll Bring - Completed second year of undergraduate studies; Masters and PhD students are also eligible. - Strong mechanical engineering fundamentals with the ability to independently size and integrate components. - High proficiency in CAD with experience delivering multiple projects. - Solid embedded software background with experience using Arduino, Raspberry Pi, or similar embedded devices. - Experience working on projects involving mechanical, electrical, and software design. - Ability to adapt quickly and simplify solutions when appropriate. - Previous experience with radar or camera sensors. What Else You Should Know - Full-time, in-person internship based in South San Francisco from September to December 2026. - Compensation is $50 per hour. - Additional benefits may include relocation support, housing stipend, overtime pay, paid sick time, and other applicable benefits. - Zipline is an equal opportunity employer and provides reasonable accommodations during the interview process.

🏢 Summary: Test Engineering Manager role focused on leading end-to-end validation and test strategy for Zipline’s Dropbox autonomous delivery system. The position involves managing test engineering teams, building automated test infrastructure, driving reliability and failure analysis, and ensuring safe scalable deployment of electromechanical and robotic products. 🗂️ Requirements: Experience managing test/validation engineers for electromechanical or robotic products, Expertise in test rigs, fixtures, instrumentation, DAQ, and automated test equipment, Knowledge of mechanical hardware, sensors, electronics, embedded software, and controls, Experience with experimental design and statistical analysis, Ability to conduct root-cause analysis and implement corrective actions, Experience building test automation and analysis tools, Strong written and verbal communication skills, Ability to work onsite in South San Francisco, Experience with system-level validation for hardware and software products, Ability to scale test capabilities for production and fleet deployment 📃 Skills: Python, SQL, DAQ, Automation, Instrumentation, Electronics, Sensors, Embedded, Controls, Robotics, Telemetry, Statistics, Hardware, Manufacturing, Reliability 🏢 Description: About Zipline Zipline is the world's largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world's largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products. Our customers include the world's largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we've built to enable seamless, reliable, global operations. Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe. We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people's lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds. About You and The Role Zipline builds and operates autonomous delivery systems that move critical goods reliably and safely. Dropbox is our customer-facing package-loading product that integrates mechatronics, sensors, electronics, access control, user interaction, and environmental protection to enable untrained users to hand off packages to our droids. The Test Engineering Manager for Dropbox will lead a team that proves Dropbox is safe, reliable, and production-ready across development, qualification, and fleet deployment. You will own the test strategy, infrastructure, automation, and system-level evidence that determine whether Dropbox can scale to hundreds or thousands of sites, and you will convert field learnings into design and process changes that reduce failures in the field. What You'll Do - Own end-to-end test and validation for Dropbox: define measurable success criteria, test coverage, traceability, and exit gates from prototype through production and fleet rollout. - Lead and grow a team of test engineers: set technical standards, assign clear ownership, hire, and mentor engineers to deliver test scope on schedule. - Translate product requirements, hazards, customer workflows, and failure modes into quantifiable test requirements and pass/fail criteria. - Design and execute component, subsystem, and system-level tests that measure functionality, safety, reliability, lifetime, environmental exposure, misuse, packaging variation, and fault recovery. - Build and maintain automated test stands, fixtures, instrumented rigs, DAQ, and analysis tooling to increase test throughput and repeatability. - Define sample sizes, acceleration factors, confidence levels, and statistical acceptance criteria to produce defensible reliability evidence. - Correlate lab and accelerated tests with production and field telemetry to validate test fidelity and update test profiles based on operational data. - Establish regression and release-readiness testing that reliably catches hardware and software regressions before field deployment. - Lead structured failure investigations and root-cause analysis; own corrective actions that feed into design, manufacturing, and deployment changes. - Partner daily with Mechanical, Electrical, Embedded Software, Systems, Reliability, Manufacturing, and Operations to remove test-blockers and align release criteria. - Deliver dashboards and metrics (coverage, MTBF, P95 latency for critical operations, failure rate per 1,000 cycles, test throughput) that make readiness and risk visible to stakeholders. - Improve lab utilization, automation levels, and the speed at which the organization converts test evidence into product decisions. What You'll Bring - Proven experience managing a team of test/validation engineers for complex electromechanical or robotic products through development, qualification, production, and field deployment. - Hands-on expertise designing test rigs, fixtures, instrumentation, DAQ, and automated test equipment; comfortable operating and iterating lab hardware. - Strong systems judgment across mechanical hardware, sensors, electronics, embedded software, controls, and user interactions. - Demonstrated skill with experimental design and statistical analysis: defining sample sizes, confidence intervals, acceleration models, and correlating lab-to-field performance. - Track record driving failure investigations to a root cause and implementing design or process changes that measurably reduce field failures. - Experience building test automation and analysis tools (Python, SQL, or equivalent) and authoring reproducible test reports and dashboards. - Clear written and verbal communication; able to present tradeoffs and readiness recommendations to engineering and product leadership. - Operate at the intensity required by customer-facing, unattended field systems: prioritize rapid learning while enforcing safety and reliability gates. - Location & logistics: this is an in-person role based in South San Francisco; regular onsite presence in the lab is required. Role will include travel to suppliers, manufacturers, test sites, and deployment sites as needed. - Must-haves: proven ownership of system-level validation for hardware+software products and demonstrated ability to scale test capabilities to support production ramp and fleet expansion. What Else You Need To Know Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities. We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

🏢 Summary: Senior Mechanical Engineer role focused on designing and owning electromechanical assemblies for Zipline’s autonomous Dropbox delivery system. The position covers end-to-end mechanical development, validation, manufacturing support, and field reliability improvements for customer-facing unattended hardware. The role requires hands-on collaboration across engineering, manufacturing, suppliers, and operations in a high-reliability production environment. 🗂️ Requirements: End-to-end electromechanical hardware development experience, Mechanism and structural design expertise, Advanced CAD proficiency, GD&T and tolerance stack-up experience, FEA and mechanical analysis skills, Prototype and validation testing experience, Root-cause analysis and corrective action experience, Integration of PCBAs, motors, sensors, and embedded controls, Manufacturing and supplier collaboration experience, Ability to work on-site in South San Francisco, Willingness to travel for suppliers, testing, and deployments 📃 Skills: CAD, GD&T, FEA, DFM, DFA, PCBAs, Sensors, Actuators, Transmissions, Bearings, Kinematics, Telemetry, Embedded, Manufacturing, BOMs 🏢 Description: About Zipline Zipline is the world's largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world's largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products. Our customers include the world's largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we've built to enable seamless, reliable, global operations. Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe. We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people's lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds. About You and The Role Zipline builds and operates autonomous delivery systems that move critical goods reliably and safely. Dropbox is our customer-facing package-loading product that integrates mechatronics, sensors, electronics, access control, user interaction, and environmental protection so untrained users can hand off packages to our droids. Failures or slow service at Dropbox directly increase field escalations, maintenance cost, and delivery delays—this role changes fleet uptime and customer trust. As a Senior Mechanical Engineer on Dropbox, you will own the mechanical architecture and detailed design of key assemblies through validation, production ramp, and fleet operation. You will make architecture-level tradeoffs that balance safety, reliability, manufacturability, and serviceability for an unattended field-facing product. This is a hands-on, individual-contributor role responsible for designs that must meet high-cycle life, environmental exposure, and low-maintenance targets in real-world sites. What You'll Do - Own end-to-end mechanical scope for Dropbox assemblies: requirements, architecture, detailed CAD, drawings, specifications, BOMs, and production release. - Define success metrics for your systems and drive design choices to meet them. - Translate customer workflows, hazard analyses, and droid interfaces into mechanical requirements and verified designs. - Lead trade studies and system-level decisions across safety, reliability, cycle time, environmental performance, serviceability, DFM, DFA, cost, and schedule. - Create GD&T, datum strategy, alignment schemes, and tolerance stack-ups across complex electromechanical interfaces. - Perform first-principles analysis, hand calculations, kinematic analysis, fatigue and wear assessments, and FEA. - Integrate actuators, transmissions, bearings, sensors, PCBAs, connectors, harnesses, seals, and embedded controls into reliable assemblies. - Partner with Electrical, Embedded Software, Systems, Test, Reliability, Manufacturing, Operations, and Safety teams. - Prototype rapidly, run experiments and test campaigns, and use data to reduce technical risk. - Lead investigations of prototype, production, and field failures through root-cause analysis and corrective actions. - Work directly with suppliers, NPI, and Manufacturing to implement DFM/DFA changes and qualify production processes. - Use fleet telemetry, service records, and field observations to prioritize design improvements. - Mentor engineers and improve mechanical design best practices and documentation quality. What You'll Bring - Proven end-to-end ownership of electromechanical hardware through concept, validation, production ramp, and field deployment. - Deep mechanism and structure design experience with actuators, transmissions, bearings, seals, and high-cycle moving assemblies. - Strong mechanical fundamentals including hand calculations, FEA grounding, kinematics, bolted joints, materials, and tolerance analysis. - Advanced CAD skills managing system-level assemblies and drawing releases. - Demonstrated GD&T mastery and practical tolerance-stack experience. - Prototyping and testing experience with ability to convert data into design decisions. - Track record resolving complex hardware failures through disciplined root-cause analysis. - Experience integrating PCBAs, wiring harnesses, motors, sensors, and embedded controls into mechanical designs. - Experience working with suppliers and manufacturing to ship high-volume, high-reliability hardware. - Ability to work in-person in South San Francisco with regular travel to suppliers, manufacturers, test locations, and deployment sites. - Comfort working in customer-facing field systems with rapid escalation and production-support demands. - Strong engineering judgment, documentation discipline, and data-driven troubleshooting. What Success Looks Like - Delivered mechanical releases meeting reliability targets and production yield goals. - Reduced field service events and mean time to repair for owned assemblies. - Established validation coverage and supplier processes that shorten failure-to-fix cycles and lower service costs. What Else You Need to Know Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type protected by law. We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech.