Fleet Commander / RPIC

Zipline is the world's largest and most experienced drone delivery service. The company designs, builds, and operates a large autonomous logistics system delivering critical supplies quickly and reliably across multiple continents.

About You and The Role

You will be Fleet Commander (RPIC) on the Flight Operations team, based onsite at the Fleet Command facility in South San Francisco, CA. This role is responsible for overseeing highly autonomous BVLOS aircraft operations and ensuring safety, compliance, mission throughput, and uptime.

What You'll Do

• Act as Responsible Person in Charge (RPIC) for assigned sorties, including preflight planning, launch and recovery decisions, in-flight monitoring, and mission disposition.
• Execute high-volume commercial flight operations while maintaining safety margins and regulatory permissions.
• Monitor weather, system health, telemetry, and airspace status continuously.
• Make go/no-go and diversion decisions and implement mitigations for anomalies.
• Triage and resolve fleet issues including hardware faults, autonomy degradations, and communication loss.
• Coordinate fixes with maintenance and engineering teams and document corrective actions.
• Maintain operational compliance with policies, SOPs, and FAA-authorized constraints.
• Support audits and regulatory inquiries.
• Track KPIs such as on-time delivery, mission success rate, and aircraft availability.
• Complete administrative tasks, training, shift logs, and incident reports.
• Collaborate with maintenance, engineering, safety, compliance, and leadership teams to improve operations.

What You'll Bring

• FAA-issued Part 107 remote pilot certificate.
• Completion of Zipline Fleet Commander (RPIC) training.
• Valid driver's license.
• Prior UAS or manned flight operations experience with RPIC or PIC responsibility.
• Experience handling abnormal and emergency situations.
• Ability to manage KPIs and maintain safety-critical outcomes under time pressure.
• Ability to read telemetry, perform diagnostics, troubleshoot issues, and communicate findings clearly.
• Availability for on-site work, including nights and weekends.
• Willingness to travel approximately 10%.
• Ability to maintain qualification currency and pass required pre-employment screenings.
• Strong checklist-driven execution and compliance discipline.

Location & Other Constraints

• On-site at the Fleet Command facility in South San Francisco, CA.
• Required training provided with approved travel coverage.

Additional Information

Zipline is an equal opportunity employer and welcomes applications from candidates of diverse backgrounds and experiences.