Fleet Commander / RPIC

🏢 Summary: Visual Observer role supporting autonomous drone delivery operations in Dallas, focused on maintaining flight safety during launches, flights, and recoveries. The position involves monitoring airspace and ground hazards, coordinating with flight crews, and completing operational safety documentation in real-world field conditions. Both part-time and full-time schedules are available for a 3–6 month contract with day, night, and weekend shifts. 🗂️ Requirements: 18+ years old, Pass background screening, Pass pre-employment drug/alcohol screening, Availability for day, night, and weekend shifts, Ability to work outdoors in varying weather conditions, Ability to stand and visually scan during entire shifts, Clear English communication skills, Ability to enforce safety procedures, Ability to make hazard mitigation decisions, Reliable local transportation, FAA Part 107 certification or willingness to complete required training 📃 Skills: FAA, UAS, Aviation, Radio, Documentation, Safety, Logistics 🏢 Description: About Zipline Zipline is the world's largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world's largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products. Our customers include the world's largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we've built to enable seamless, reliable, global operations. Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe. We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people's lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds. About You and The Role You will join Zipline's Flight Operations team as a Visual Observer based in Dallas, supporting safe, repeatable autonomous aircraft operations that deliver medical supplies. This role exists to ensure public and crew safety during launches, flights, and deliveries by detecting, reporting, and mitigating airborne or ground-based hazards. You'll operate at outdoor field sites supporting scheduled and test flights, working on a crew with Fleet Command (RPIC) and other operators. Your work directly enables Zipline's mission to provide reliable, lifesaving logistics under real-world weather, traffic, and community conditions. What You'll Do - Own visual observation for assigned flights from pre-launch through handoff/recovery and until the aircraft is secured; maintain continuous, unaided line-of-sight of the aircraft and surrounding airspace. - Detect and call out non-cooperative air traffic, people, vehicles, wildlife, and surface hazards; initiate escalation and immediate mitigations per crew procedures and stop operations when required. - Monitor and report hazardous weather, smoke, or environmental conditions that affect launch/recovery; provide concise go/no‑go inputs to the RPIC and site lead. - Conduct and record pre‑operational site checks per checklist; verify clear launch/recovery corridors, markings, and safety equipment before each flight. - Communicate real‑time observations and coordinate with RPIC, site lead, and crew during briefings and dynamic events using standard radio/hand signals and logs. - Complete incident reports, flight logs, and post‑flight safety documentation accurately and on time; support safety reviews and corrective actions to reduce repeat occurrences. - Execute routine site setup and teardown tasks during shifts, including deployment of visual markers and safety barriers, and maintain site readiness for operations. - Maintain operational readiness for day, night, and weekend shifts; participate in recurrent training, competency checks, and any required regulatory training. What You'll Bring - Required: Must be 18+ and able to pass background and pre‑employment drug/alcohol screening and ongoing random testing. - Required: Availability for assigned day, night, and weekend shifts at the Dallas site; both part-time and full-time schedules considered. Contract length ~3–6 months as-stated by the hiring manager. - Required: Comfortable working outdoors for extended periods in varying weather (heat, rain, wind); able to stand and visually scan for entire shifts and perform repetitive, safety‑critical tasks. - Required: Clear, calm radio and face‑to‑face communication under operational stress; English fluency for safety‑critical exchanges. - Required: Ability to enforce safety rules with the public and crew and to make decisive hazard calls during operations. - Preferred: FAA Part 107 Remote Pilot Certificate or prior UAS/aviation experience; candidates without Part 107 will complete Zipline's training and competency checks as required for the role. - Working constraints: On‑site work at Austin launch/recovery sites with occasional schedule changes due to weather or flight demand; reliable local transport to assigned sites during shift windows. - Measurable success outcomes: timely and accurate hazard detection and reporting, zero preventable airspace incursions during assigned shifts, 100% completion of required checklists and incident documentation, and consistent shift attendance and readiness. What Else You Need To Know Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities. We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

🏢 Summary: Hands-on Flight Test Operator role focused on executing and validating drone flight test campaigns for autonomous aircraft from prototype through production readiness. The position involves flight operations, troubleshooting hardware and software issues, safety management, and coordination with engineering teams in onsite field environments. Candidates must hold FAA Part 107 certification and have experience piloting drones or manned aircraft. 🗂️ Requirements: FAA Part 107 certification, Experience piloting drones or manned aircraft, Ability to execute and own end-to-end flight test campaigns, Experience with preflight checklists and go/no-go flight decisions, Ability to troubleshoot hardware and software issues onsite, Experience documenting and escalating safety incidents, Ability to work outdoors in field conditions, Ability to lift and move 50+ lb equipment, Availability for weekends, night shifts, and regional travel 📃 Skills: FAA, Drones, Avionics, Linux, 3Dprinting, Machining, FlightSystems, Diagnostics, Troubleshooting, Testing 🏢 Description: About Zipline Zipline is the world's largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world's largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products. Our customers include the world's largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we've built to enable seamless, reliable, global operations. Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe. We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people's lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds. About You and The Role You are a hands-on Flight Test Operator focused on bringing early-stage Zipline aircraft from prototype through production bring-up. You will execute, iterate, and sign off on flight operations that validate airworthiness, avionics/software integration, and field-deployable procedures that enable drone delivery at scale. You'll work at Zipline's test site(s) and coordinate closely with vehicle engineering, software, safety, manufacturing, and field operations to turn early stage flight software into reliable, release-ready aircraft. This role matters because timely, rigorous flight validation reduces deployment risk, shortens product development cycles, and directly affects delivery reliability for our customers. What You'll Do - Own end-to-end daily flight test campaign execution - Act as Remote Pilot in Command for Zipline's Autonomous Aircraft - Execute mission profiles, feature testing, and fault injection testing - Validate functionality through repeatable ground and flight test procedures - Troubleshoot and repair software and hardware issues on-site to return aircraft to flight - Summarize test results and provide qualitative and quantitative analysis on aircraft performance - Escalate flight performance anomalies to engineering and safety teams - Enforce and improve site safety, manage risks for prototype flights, run briefings and debriefs, and refine SOPs - Work onsite at outdoor test sites with weekends, night shifts, and occasional regional travel What You'll Bring - FAA Part 107 certification required at time of joining - Experience piloting drones or manned aircraft - Demonstrated aeronautical decision making and accountability - Experience creating preflight checklists and escalating safety incidents with documentation - Comfortable working in iterative field environments with rapid diagnostics and repairs - Ability to lift and move 50+ lb equipment and work outdoors for multi-hour test windows - Proven ability to own test campaigns end-to-end and coordinate across engineering, safety, and manufacturing - Nice-to-have: Linux command-line comfort, rapid prototyping skills such as 3D printing and basic machining, and experience with automated flight systems What Else You Need To Know - Full-time position - Starting cash range: $37 - $45 per hour Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

🏢 Summary: Onsite Ranger Support Coordinator role leading field support operations and technicians across Phoenix-area drone delivery pickup locations. The position focuses on operational reliability, team leadership, maintenance oversight, troubleshooting, and continuous process improvement in a fast-paced logistics environment. Candidates must have field operations experience, technical aptitude, and the ability to travel across the metro area. 🗂️ Requirements: 2+ years experience in field operations, service, maintenance, logistics, or related technical environment, Experience managing or leading teams, Strong technical or mechanical aptitude, Ability to operate in fast-changing environments, Ability to make real-time field decisions, Excellent communication and interpersonal skills, Ability to travel frequently across the PHX area, Ability to lift up to 50 lbs, Valid driver's license, Clean driving record, Ability to pass background check, drug test, and E-Verification, Residence in the greater PHX area 📃 Skills: Logistics, Operations, Maintenance, Troubleshooting, Scheduling, Inspection, Leadership, Coaching, Analytics 🏢 Description: About Zipline Zipline is the world's largest and most experienced drone delivery service. The company designs, builds, and operates an autonomous logistics system delivering food, medicine, medical supplies, and retail products globally. Zipline operates across four continents and completes deliveries every 30 seconds. The Zipline Operations team is looking for a Ranger Support Coordinator to lead and scale field support operations across the Phoenix metro area. In this role, you will manage a growing team of Field Support Technicians responsible for maintaining and supporting Zipping Points—partner pickup locations where goods are loaded into aircraft and delivered to customers. This is an onsite role. Candidates must reside in the greater PHX area and be willing to travel throughout the metroplex as needed. What You'll Do - Lead a high-performing team of Field Support Technicians across multiple regions - Foster a culture of safety, accountability, and operational excellence - Own day-to-day field support operations across assigned Zipping Points - Ensure all sites are maintained to operational readiness and reliability standards - Manage team scheduling and staffing across locations - Coach, train, and develop team members - Partner cross-functionally with Flight Operations, Customer Operations, and internal teams - Ensure preventative maintenance and inspections are completed consistently - Monitor performance metrics and service levels - Troubleshoot and resolve operational or technical field issues - Identify inefficiencies and implement process improvements - Maintain strong relationships with on-site partners What You'll Bring - Self-motivated, hands-on leadership approach - 2+ years of experience in field operations, service, maintenance, logistics, or related technical environments - Prior experience managing or leading teams - Strong technical or mechanical aptitude - Ability to work in fast-changing environments - Strong communication and interpersonal skills - Ability to travel frequently across the PHX area - Ability to lift up to 50 lbs - Valid driver's license and clean driving record - Ability to pass a background check, drug test, and E-Verification What Else You Need To Know Zipline is an equal opportunity employer and welcomes applications from individuals of diverse backgrounds.

🏢 Summary: Visual Observer role supporting autonomous drone delivery operations in Austin, focused on maintaining safe and compliant flight operations through hazard detection, monitoring, and coordination with flight crews. The position involves outdoor operational support for commercial and test flights, including safety checks, communication, and incident documentation. Day, night, and weekend shift availability is required, with FAA Part 107 certification preferred. 🗂️ Requirements: 18+ years old, Pass background screening, Pass pre-employment drug/alcohol screening, Availability for day, night, and weekend shifts, Ability to work outdoors in varying weather conditions, Ability to stand and visually monitor operations for entire shifts, Clear English communication skills, Ability to enforce safety procedures, Ability to make hazard-related operational decisions, Reliable transportation to assigned sites 📃 Skills: FAA, UAS, Aviation, Radio, Documentation, Logistics, Safety 🏢 Description: About Zipline Zipline is the world's largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world's largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products. Our customers include the world's largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we've built to enable seamless, reliable, global operations. Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe. We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people's lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds. About You and The Role You will join Zipline's Flight Operations team as a Visual Observer based in Austin, supporting safe, repeatable autonomous aircraft operations that deliver medical supplies. This role exists to ensure public and crew safety during launches, flights, and deliveries by detecting, reporting, and mitigating airborne and ground hazards. You'll operate at outdoor field sites supporting scheduled commercial operations and test flights, working on a crew with the RPIC (Fleet Command) and other site operators. Your work directly enables Zipline's mission to provide reliable, lifesaving logistics under real-world weather, traffic, and community conditions and keeps aircraft operations legally compliant and publicly trusted. What You'll Do - Own visual observation for assigned flights from pre-launch through handoff/recovery and until the aircraft is secured; maintain continuous, unaided line-of-sight of the aircraft and surrounding airspace. - Detect and call out non-cooperative air traffic, people, vehicles, wildlife, and surface hazards; initiate escalation and immediate mitigations per crew procedures and stop operations when required. - Monitor and report hazardous weather, smoke, or environmental conditions that affect launch/recovery; provide concise go/no-go inputs to the RPIC and site lead. - Conduct and record pre-operational site checks per checklist; verify clear launch/recovery corridors, markings, and safety equipment before each flight. - Communicate real-time observations and coordinate with RPIC, site lead, and crew during briefings and dynamic events using standard radio/hand signals and logs. - Complete incident reports, flight logs, and post-flight safety documentation accurately and on time; support safety reviews and corrective actions to reduce repeat occurrences. - Execute routine site setup and teardown tasks during shifts, including deployment of visual markers and safety barriers, and maintain site readiness for operations. - Maintain operational readiness for day, night, and weekend shifts; participate in recurrent training, competency checks, and any required regulatory training. What You'll Bring - Required: Must be 18+ and able to pass background and pre-employment drug/alcohol screening and ongoing random testing. - Required: Availability for assigned day, night, and weekend shifts; both part-time and full-time schedules considered. Contract length approximately 3–6 months. - Required: Comfortable working outdoors for extended periods in varying weather conditions; able to stand and visually scan for entire shifts and perform repetitive, safety-critical tasks. - Required: Clear, calm radio and face-to-face communication under operational stress; English fluency for safety-critical exchanges. - Required: Ability to enforce safety rules with the public and crew and to make decisive hazard calls during operations. - Preferred: FAA Part 107 Remote Pilot Certificate or prior UAS/aviation experience; candidates without Part 107 will complete training and competency checks as required for the role. - Working constraints: On-site work at launch/recovery sites with occasional schedule changes due to weather or flight demand; reliable local transport to assigned sites during shift windows. - Measurable success outcomes: timely and accurate hazard detection and reporting, zero preventable airspace incursions during assigned shifts, 100% completion of required checklists and incident documentation, and consistent shift attendance and readiness. What Else You Need To Know Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech.

🏢 Summary: Billing operations role focused on partner financial onboarding, payout processing, billing system optimization, reconciliations, and dispute resolution within a fast-paced logistics and technology environment. The position requires strong financial systems expertise, advanced Excel skills, and experience with ERP, billing, and analytics tools to improve and scale financial operations. 🗂️ Requirements: 3+ years of experience in billing operations, financial systems, or corporate accounting, Bachelor's degree in Finance, Accounting, or related field, Advanced Excel proficiency, Experience with NetSuite, Oracle, or similar Tier 1 ERP systems, Experience with financial products and billing engines, Strong data analytics capabilities, Ability to manage competing priorities in a fast-paced environment, Strong written and verbal communication skills 📃 Skills: Excel, PowerQuery, VLOOKUP, PivotTables, NetSuite, Oracle, FISPAN, Stripe, SQL, Mode, Tableau, PowerBI, ERP 🏢 Description: About Zipline Zipline is the world's largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world's largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products. Our customers include the world's largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we've built to enable seamless, reliable, global operations. Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe. We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people's lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds. What You'll Do - Support and manage the financial onboarding of new merchants and partners into the financial system ecosystem, ensuring compliance with all requirements and actively following up on missing information. - Manage the generation, validation, and initiation of weekly and monthly partner payout statements, ensuring high accuracy and compliance. - Assist with User Acceptance Testing (UAT) and system architecture enhancements for new billing engine implementations. - Deep-dive into merchant disputes and systemic billing errors, identifying root causes and assisting with implementing long-term system fixes. - Prepare month-end close journal entries and support senior billing operations as needed. - Continuously evaluate current billing workflows to identify process improvements and eliminate manual interventions. - Build and maintain positive professional relationships with internal and external stakeholders. What You'll Bring - 3+ years of experience in billing operations, financial systems, or corporate accounting. - Bachelor's degree in Finance, Accounting, or a related field. - Advanced Excel proficiency including Power Query, VLOOKUPs, and Pivot Tables. - Experience with NetSuite, Oracle, or similar Tier 1 ERP systems and financial products such as FISPAN, Stripe, and billing engines. - Familiarity with SQL or data visualization tools such as Mode, Tableau, or PowerBI. - Strong organizational, communication, and analytical skills. - Ability to navigate ambiguity, manage competing priorities, and translate complex technical issues into financial impacts. What Else You Need to Know Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type. We value diversity and welcome applications from those who are traditionally underrepresented in tech.

🏢 Summary: Software Engineering Manager role leading the development of Zipline’s Launch & Scale Platform, focused on building operational systems that support global infrastructure deployment and launch workflows. The position combines hands-on technical leadership, backend platform architecture, workflow automation, and cross-functional collaboration to scale deployment operations from tens to thousands of sites. Candidates will manage engineering teams, define technical strategy, and build integrated systems supporting construction, permitting, asset tracking, and operational readiness. 🗂️ Requirements: 6+ years building software products, 2+ years managing engineers or equivalent leadership experience, Experience leading backend or full-stack operational platforms, Hands-on software engineering and architecture experience, Experience with distributed systems and workflow orchestration, Experience with event-driven architectures and scalable backend services, Experience building robust APIs and system integrations, Experience integrating ERP, GIS, and document systems, Experience modeling operational workflows and complex state transitions, Ability to define and deliver measurable operational metrics, Experience owning production services and operational reliability, Ability to work cross-functionally with operational stakeholders, Willingness to travel regularly within the U.S. 📃 Skills: Python, APIs, ERP, GIS, Backend, DistributedSystems, Workflows, Architecture, Orchestration, EventDriven, Integration, AssetManagement, Construction, Operations, Infrastructure 🏢 Description: About Zipline Zipline is the world's largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world's largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products. Our customers include the world's largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we've built to enable seamless, reliable, global operations. Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe. We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people's lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds. About You and The Role You are the Software Engineering Manager for Zipline's Launch & Scale Platform: the leader who builds the software systems that enable Zipline to rapidly deploy new infrastructure around the world. This team owns the operational platform that turns a new market from an idea into a live, revenue-generating network—covering site acquisition, infrastructure design, permitting, construction execution, deployment tracking, and launch readiness. Your work directly affects Zipline's ability to expand into new countries and deliver time-critical supplies reliably at scale. This is a greenfield product and engineering leadership role. You will establish the product roadmap, technical vision, and engineering foundations for a platform intended to scale Zipline from tens of sites to hundreds or thousands. You will partner closely with Real Estate, Launch Operations, Construction, Hardware, Flight Operations, Commercial, and Manufacturing to replace fragmented manual workflows with a single, auditable, automated operational system that raises launch velocity, predictability, and safety. What You'll Do - Own end-to-end strategy, delivery, and operational reliability for the Launch & Scale Platform. - Define and prioritize the product and technical roadmap with stakeholders, driving decisions by measurable business impact. - Reduce manual coordination across launch workflows and improve predictability of launch dates. - Translate complex operational processes into durable systems with workflow automation and auditability. - Design and operate production services for business-critical launch systems. - Build integrations across ERP, GIS, document management, permitting systems, construction tools, asset management, and internal operational systems. - Ship code, lead architecture reviews, review critical pull requests, and troubleshoot production incidents. - Hire, coach, and scale the engineering organization. - Collaborate with Launch Operations, Construction, Hardware, Real Estate, Flight Operations, and Commercial teams. What You'll Bring - Engineering Manager experience leading backend or full-stack operational platforms. - 6+ years building software products. - 2+ years managing engineers or equivalent leadership experience. - Experience with distributed systems, workflow orchestration, event-driven architectures, APIs, and scalable backend services. - Experience integrating ERP, GIS, and document systems. - Experience modeling workflows, physical assets, and complex state transitions. - Track record of delivering measurable operational outcomes. - Experience owning production services and designing for operational reliability. - Strong technical judgment, prioritization, and stakeholder influence. Logistics This role can be based in South San Francisco or remote within the U.S. Regular travel is expected to collaborate closely with stakeholders, understand operational challenges firsthand, and build software grounded in real-world workflows. Travel may include visits to headquarters, operating sites, and new market launches. Remote team members should expect more frequent travel, potentially a couple of times per month. What Else You Need To Know Zipline is an equal opportunity employer and values diversity and inclusion in the workplace.

🏢 Summary: Senior Embedded Software Engineer role focused on developing and validating safety-critical embedded software for Zipline’s long-range autonomous aircraft platform. The position involves owning embedded subsystems, building diagnostics and testing infrastructure, and improving fleet reliability through real-time systems development and field validation. 🗂️ Requirements: 5+ years experience in embedded or flight-critical systems, Production experience with embedded software in safety- or mission-critical systems, Strong systems-level experience with C++ or Rust, Experience with bare-metal and RTOS environments, Strong Python experience for test and telemetry tooling, Ability to debug hardware/software interactions using oscilloscopes, logic analyzers, JTAG, and telemetry, Experience with fault management and deterministic real-time systems, Ability to own embedded subsystems end-to-end, Bachelor’s degree in EE/CS or equivalent experience, Willingness to travel for field testing and support incident response 📃 Skills: C++, Rust, Python, RTOS, Linux, JTAG, Telemetry, Firmware, Drivers, Embedded, Avionics, Debugging, Oscilloscopes, Datasheets 🏢 Description: About Zipline Zipline is the world's largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world's largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products. Our customers include the world's largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we've built to enable seamless, reliable, global operations. Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe. We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people's lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds. About You and The Role Senior Embedded Software Engineer on the Long Range Platform (South San Francisco). You will own low-level and edge software that makes our long-range aircraft safe, reliable, and operable across a production delivery network. This role sits at the hardware/software boundary: you will be accountable for flight- and safety-critical embedded stacks running on embedded RTOS systems, and for the diagnostics and validation infrastructure that proves those stacks in the field. Your work directly affects aircraft reliability, mission completion rate, and field-maintenance load across a distributed fleet. What You'll Do - Own one or more end-to-end embedded subsystems (firmware, drivers, runtime, monitoring) for the long-range platform and be the primary technical owner for design, implementation, and production readiness. - Deliver and maintain flight- and safety-critical code on microcontrollers (bare-metal/RTOS): drivers, device bring-up, real-time control interfaces, fault management, and graceful degradation logic. - Define and ship measurable reliability and observability outcomes (MTTR, mission success rate, in-field fault rates, test coverage targets). Instrument systems so flight-data can be used to detect regressions and prioritize fixes. - Lead hardware-in-the-loop, bench, and field validation for changes you introduce; partner with systems, hardware, test engineering, and operations to create repeatable test plans and failure-insertion exercises. - Build and extend tooling for deterministic test, logging, post-flight analysis, and automated regression tests to accelerate safe deployments across the fleet. - Triage and resolve high-severity field incidents: drive RCA, implement fixes, and own follow-through until fleet metrics demonstrate resolution. - Collaborate closely with avionics, systems engineering, manufacturing, and flight operations to set integration boundaries, certification inputs, and release criteria for software changes. What You'll Bring - Senior Embedded Software Engineer level experience. - Substantial systems-level experience shipping embedded production code in C++ or Rust. - Strong familiarity with Python for test/telemetry tooling. - Experience with bare-metal and RTOS environments. - Experience with embedded Linux is nice to have. - Proven track record deploying and operating embedded software in safety- or mission-critical systems such as aviation, robotics, or industrial controls. - Experience with fault management, deterministic real-time requirements, and validation strategies. - Demonstrated ability to read schematics, bring up peripherals from datasheets, and debug hardware/software interaction using oscilloscopes, logic analyzers, JTAG, and in-field telemetry. - History of owning subsystem delivery end-to-end, shipping repeatable test suites, and meeting quantified reliability targets. - Comfortable with field testing cadence, occasional travel to flight-test sites, and participating in incident response outside standard hours when critical fleet incidents occur. - Bachelor’s degree in EE/CS or equivalent experience. - Typically 5+ years in embedded/flight-critical systems or equivalent demonstrated impact. What Else You Need to Know Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

🏢 Summary: Senior Integration & Test Software Engineer role focused on building and owning software-driven SIL, HIL, and EOLT test systems for autonomous delivery drones. The position involves developing automation, integrating embedded hardware and software, supporting production operations, and improving fleet reliability at scale. The role requires strong cross-functional collaboration, production support, and hands-on work with embedded systems and factory test infrastructure. 🗂️ Requirements: 5+ years building integration and test software interfacing with hardware, Strong Python skills, Strong C/C++ skills, Linux system administration experience, Experience with CI and Git, Experience with test automation frameworks, Hands-on embedded systems experience, Experience with board bring-up and instrumentation, Experience with HIL/SIL/EOL test architectures, Experience building automation for factory or safety-critical environments, Ability to own cross-disciplinary test programs end-to-end, Ability to work onsite in South San Francisco regularly, Willingness to participate in on-call rotations and travel up to 20% 📃 Skills: Python, C++, C, Linux, Git, CI, SIL, HIL, EOLT, DAQ, Automation, Embedded, Oscilloscopes, Instrumentation 🏢 Description: About Zipline Zipline is the world's largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world's largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products. Our customers include the world's largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we've built to enable seamless, reliable, global operations. Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe. We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people's lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds. About You and The Role You will be the Senior Integration & Test Software Engineer (Long Range Platform) owning software-driven test systems that validate our long-range delivery drones across engineering, manufacturing, and fleet operations. Zipline's mission to deliver critical goods at scale depends on test systems that catch failures before flight and enable rapid, reliable product iterations. You will operate at the intersection of embedded flight code, factory automation, and field operations: designing, deploying, and sustaining turnkey SIL/HIL/EOLT test rigs and automation that directly affect throughput, defect rates, and fleet reliability in production and operational deployments. What You'll Do - Own end-to-end delivery of test systems (SIL, HIL, EOLT, bench rigs) from prototype through production deployment and field sustainment. You are the technical owner accountable for schedules, acceptance criteria, and production readiness. - Ship measurable improvements: define and meet targets such as test coverage %, mean time to detect (MTTD) critical failures, reduction in test cycle time, and defect escape rate reductions tied to your systems. - Architect, implement, and maintain software that runs and orchestrates test sequences, data capture, analysis, and reporting. Build automation and dashboards used by manufacturing engineers and test operators. - Integrate software with hardware under test: board bring-up, sensor calibration, motion systems, power systems, and DAQ instruments. Validate against datasheets and representative hardware in lab and factory settings. - Lead investigations and root-cause analysis for failures discovered in test or production, produce corrective plans, and drive fixes to closure with engineering and operations stakeholders. - Define and enforce test standards, pass/fail criteria, and validation protocols used across products and production lines. Own CI/validation pipelines that gate changes to flight or manufacturing systems. - Work cross-functionally with embedded firmware, hardware, manufacturing engineering, supply chain, and field ops to deploy test systems at scale; coordinate vendor hardware and field installation when required. - Support on-call and production escalation cadence for systems you own. Travel to manufacturing or distribution sites as required. What You'll Bring - Proven history owning cross-disciplinary test or integration programs end-to-end. - 5+ years building integration/test software that interfaces with hardware. - Strong Python and C/C++ skills. - Linux system administration experience. - Experience with CI, Git, and test automation frameworks. - Hands-on experience with embedded systems, board bring-up, instrumentation, and interpreting datasheets. - Experience with HIL/SIL/EOL test architectures. - Experience building automation used in factory or safety-critical environments. - Demonstrated record of delivering systems with measurable impact on throughput, yield, defect reduction, or reliability improvements. - Comfortable with high-impact deadlines, on-call rotations, and occasional site travel. - Ability to drive cross-functional technical decisions and define acceptance criteria. - Ability to work regularly onsite in South San Francisco. - Visa sponsorship available. What Else You Need to Know Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type. We value diversity and welcome applications from those traditionally underrepresented in tech.

🏢 Summary: Senior Product Integration Engineer role focused on integrating autonomous drone delivery hardware and software into real-world customer environments. The position involves defining product requirements, deployment workflows, firmware behaviors, safety constraints, and scalable site configurations for Zipline’s Dropbox delivery system. The role requires close collaboration across hardware, firmware, deployment, and partner teams to ensure safe, repeatable, and efficient deployments. 🗂️ Requirements: Experience integrating electromechanical or autonomous systems, Experience translating customer workflows into technical requirements, Knowledge of mechanical hardware, sensors, electronics, firmware, software, and controls, Experience defining state machines and system-level requirements, Ability to read building plans and electrical diagrams, Experience evaluating physical and environmental site constraints, Experience collaborating with firmware teams, Ability to reason about safety hazards and mitigations, Ability to model throughput and operational edge cases, Experience leading technical discussions with customers, Ability to produce technical deployment documentation, Strong technical communication skills, Ability to work on-site and travel as needed 📃 Skills: CAD, Firmware, Sensors, Electronics, Software, Controls, Telemetry, Automation, Robotics, Electromechanical, Diagrams, Architecture, Deployment, Configuration, Commissioning 🏢 Description: About Zipline Zipline is the world's largest and most experienced drone delivery service. The company designs, builds, and operates autonomous logistics systems that deliver medical supplies, food, and retail products globally. Zipline operates across four continents and has completed millions of deliveries using autonomous drone technology. About You and The Role Zipline builds and operates autonomous delivery systems that move critical goods reliably and safely. Dropbox is a customer-facing package-loading product that integrates mechatronics, sensors, electronics, access control, user interaction, firmware, autonomy interfaces, and environmental protection so untrained users can hand off packages to drones. Every partner site is different. Window dimensions, building geometry, utilities, traffic, pedestrian access, permitting constraints, employee workflows, and delivery volume all affect how Dropbox can be configured and operated. Product behavior must account for these real-world constraints without creating an unmanageable number of hardware variants or site-specific exceptions. As a Senior Product Integration Engineer, you will act as the technical bridge between partners, Product, Hardware, Firmware, Systems, Safety, and Deployments. You will convert partner workflows and building conditions into product requirements, configuration rules, interface definitions, and product behaviors. You will work directly with partners during site exploration and pilots, define successful integration requirements, and provide Deployment teams with the information required to survey, design, install, commission, and support sites. You will also work closely with Firmware teams to define state machines, interlocks, fault responses, recovery behavior, configuration parameters, and telemetry. This is a hands-on individual contributor role requiring work across partner operations, building drawings, system state diagrams, safety analyses, and firmware design reviews. Success means Dropbox behaves safely and predictably, meets throughput needs, and can be deployed repeatedly without site-specific engineering exceptions. What You'll Do - Own technical product integration for Dropbox across partner workflows, building interfaces, product configuration, firmware behavior, and deployment readiness. - Work directly with partners to understand workflows, operational priorities, and construction constraints. - Lead site fit studies using drawings, surveys, CAD envelopes, representative hardware, and on-site observations. - Translate partner needs into product requirements while maintaining scalable product architecture. - Define supported site archetypes and configurations. - Define building and site constraints including structural interfaces, utilities, clearances, traffic zones, and service access. - Develop and maintain partner integration packages including interface drawings, utility requirements, configuration rules, and site acceptance criteria. - Provide Deployment teams with survey requirements, installation inputs, commissioning steps, and escalation criteria. - Partner with Deployment Engineering to make installation and commissioning safe and repeatable. - Lead technical engagement for partner pilots and use field observations to improve workflows and configurations. - Define operational concepts across loading, validation, handoff, recovery, service, and downtime. - Work with Firmware engineers to develop testable state machines and product behavior. - Define behavior for access control, interlocks, obstructions, power loss, communication loss, and recovery. - Ensure telemetry and recovery actions are visible and understandable to operators and support teams. - Define how site configuration and operating modes are represented and validated in software. - Own cross-functional interface definitions among Dropbox, buildings, users, cloud systems, and deployment tooling. - Translate safety analyses into sensing strategies, operating limits, and configuration constraints. - Define throughput and cycle-time requirements. - Quantify tradeoffs between throughput and safety. - Drive cross-functional technical decisions balancing safety, reliability, cost, and schedule. - Define verification and acceptance evidence for new configurations and site types. - Use pilot feedback and telemetry to improve requirements and reduce downtime and installation exceptions. - Maintain decision records, configuration matrices, state diagrams, and deployment guidance. What You'll Bring - Proven experience integrating complex electromechanical, robotic, industrial automation, or autonomous systems into customer environments. - Experience translating customer workflows into scalable technical requirements. - Strong systems knowledge across hardware, sensors, electronics, firmware, software, controls, and human interaction. - Experience defining concepts of operation, interface-control documents, state machines, fault behavior, and system-level requirements. - Ability to read building plans, site surveys, mechanical drawings, electrical diagrams, and architecture documentation. - Experience evaluating structures, clearances, utilities, environmental exposure, and installation constraints. - Experience partnering with firmware teams to define observable and recoverable behavior. - Ability to reason about safety hazards and mitigations. - Ability to model throughput, cycle time, and operational edge cases. - Experience leading technical discussions with customers and partners. - Ability to produce technical packages executable by deployment and construction teams. - Strong written, verbal, and visual communication skills. - Comfort working at deployment sites and resolving integration issues directly. - This role is in person in South San Francisco and includes travel to partner, supplier, test, and deployment sites. - Periodic off-hours or travel support may be required during pilots and critical deployments. What Success Looks Like - Deployment teams receive accurate information early enough to install sites without repeated engineering escalation. - Controlled Dropbox configurations support the majority of partner and building scenarios. - Partner requirements and site constraints are identified before causing redesign or operational disruption. - Dropbox state machines and fault behavior are safe, predictable, testable, and recoverable. - Safety and throughput requirements are consistently reflected in architecture, firmware, configuration, and site design. - New partner integrations move faster with fewer unresolved assumptions. - Field learnings reduce installation exceptions, failed operations, downtime, and service burden.

🏢 Summary: Internship focused on developing perception and sensing systems for autonomous drone operations, including prototype data collection platforms, embedded software, and CAD-based mechanical design. The role involves building and testing sensing solutions using radar and camera technologies in real-world environments. 🗂️ Requirements: Completed second year of undergraduate studies, Strong mechanical engineering fundamentals, Proficiency in CAD design, Embedded software development experience, Experience with Arduino or Raspberry Pi devices, Ability to design mechanical, electrical, and software systems, Experience with radar or camera sensors, Ability to independently prototype and test solutions 📃 Skills: CAD, Arduino, Raspberry, Radar, Camera, Embedded, Software, Mechanical, Electrical, Sensors 🏢 Description: About Zipline Zipline is the world's largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world's largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products. Our customers include the world's largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we've built to enable seamless, reliable, global operations. Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe. We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people's lives and by scaling the future of logistics. About the Zip Perception Team The Zip Perception team owns the onboard and offboard perception systems that detect and track airborne and ground obstacles. This is a multi-disciplinary team that is involved in developing the embedded sensing systems through detection, tracking, and prediction. Your work here would help define how we prepare the Zipline fleet to perform mission-critical deliveries in complex, real-world environments. The Role As a member of the Zip Perception Team, you'll work towards helping develop new sensing modalities to improve the safety of our Zip aircraft. You'll be able to take ownership on designing a prototype data collection platform, from the CAD design, to the software powering the platform. This role is focused on driving solutions from ideation through field testing. What You'll Do - Design, build, and run prototype data collection rigs to provide key data for training and live detections. - Use 2D and 3D CAD tools to design parts, assemblies and fixtures based on sound engineering principles. - Develop software to ingest sensor data and integrate with other software components. - Use resources creatively to design, build, and test prototypes to gather quick learnings. - Work cross-functionally with other Zipline teams and suppliers to review designs. What You'll Bring - Completed second year of undergraduate studies; Masters and PhD students are also eligible. - Strong mechanical engineering fundamentals with the ability to independently size and integrate components. - High proficiency in CAD with experience delivering multiple projects. - Solid embedded software background with experience using Arduino, Raspberry Pi, or similar embedded devices. - Experience working on projects involving mechanical, electrical, and software design. - Ability to adapt quickly and simplify solutions when appropriate. - Previous experience with radar or camera sensors. What Else You Should Know - Full-time, in-person internship based in South San Francisco from September to December 2026. - Compensation is $50 per hour. - Additional benefits may include relocation support, housing stipend, overtime pay, paid sick time, and other applicable benefits. - Zipline is an equal opportunity employer and provides reasonable accommodations during the interview process.