Volunteer & Supporter Engagement Manager

🏢 Summary: Full-time Case Manager role within Interim Housing Services supporting individuals experiencing homelessness through individualized service planning, coordinated entry navigation, crisis intervention, and housing stabilization. The position involves conducting assessments, developing service plans, maintaining documentation, and connecting clients to health and social services to help them secure and maintain housing. Driving is required and the role is fully on-site in California with set work schedules. 🗂️ Requirements: Employment eligibility in the U.S., CPR/First Aid certification (or willingness to obtain), Successful completion of tuberculosis test, Successful completion of background screening, Successful completion of drug test, Valid driver's license, Reliable transportation, Proof of vehicle insurance and ownership, Ability to qualify for company insurance coverage, Ability to work on-site in California, Driving as essential job function 📃 Skills: CaseManagement, VI-SPDAT, HIPAA, CrisisIntervention, RiskAssessment, MotivationalInterviewing, TraumaInformedCare, Documentation, CoordinatedEntrySystem 🏢 Description: WHY WORK FOR US? We are mission and values driven and your contributions will make a difference. We make a positive difference in people's lives and help an average of 23 people per week to find a place to live. If you join us, you will be able to advocate for change while also working with influential people who effect changes in policy and devote time to issues of racial and social justice. We prioritize your work/life balance and provide various scheduling options in addition to generous time off, health, and wellness benefits and we're committed to helping you reach your potential by providing opportunities for professional growth across the state. Salary: $27.75 to $33.83 per hour Pay Frequency: 24 Pay Periods Per Year Full Time Non-Exempt Driving Required Two Work schedules - Tuesday thru Saturday 12:30pm to 9:00pm and Sunday thru Thursday 7:00am to 3:30pm Lower end of range will apply to candidates who meet minimum experience or have limited years of relevant experience. The higher end of range will apply to seasoned candidates with considerable years of relevant experience. PATH is seeking candidates passionate about helping others make a positive change in their lives to join our Interim Housing Services team as the Case Manager at the Evans Lane Office. ABOUT THE JOB As part of the Interim Housing Services team, the Case Managers role's main function is to assist clients in breaking the cycle of homelessness by utilizing a "whatever it takes" approach. This position supports clients through all phases of homelessness, including but not limited to: on the street, interim housing, transitional housing, and permanent housing. They assist clients with accessing and maintaining necessary services among healthcare, social services, interpersonal support systems, and navigating through a coordinated entry system (CES). This position will provide individualized supportive services by helping each client develop a plan to address strengths, barriers, support health needs, increase income, and find and maintain housing. As part of the care plan, they identify each area in which clients will need assistance to accomplish the outlined goals and objectives (i.e. scheduling appointments, applying for public benefits, etc.) and focuses on housing and health as necessary outcomes for success. Position Responsibilities include: Conducts intake and individualized needs assessment for all participants and collaborates to develop Individualized Service Plan (ISP) that addresses housing goals, maintaining/increasing income and other personal goals identified by the participant including medical, mental health, substance use, financial resources, vocational, and social support needs Provides referrals, linkages, information, and support to resources that help participants to achieve their ISP goals Completes program specific assessments (e.g. VI-SPDAT) Evaluates strengths and challenges to addressing short term and long-term goals, conducts a 90 day review with the participant after initial intake Maintains documentation standards as required by the Program and PATH policies, including completing case file notes in a timely manner and maintains a complete, accurate, and current participant file with all required documents Maintains confidentiality of participant files per HIPAA and all applicable guidelines Develops therapeutic and/or professional relationships with clients and systems/partners that enhance efforts to engage and retain individuals with their housing goals Provides crisis intervention and risk assessment services focused on increasing safety and enhancing the clients' ability to independently solve problems, utilize effective coping skills, and manage and self -coordinate their own care, including services for individuals with chronic trauma Uses motivational interviewing and trauma-informed care in service delivery Maintains current, thorough knowledge of community resources and utilizes them to provide comprehensive, wrap-around services to clients PREFERRED QUALIFICATIONS Two (2) years of experience in healthcare, case management, homeless services or working with vulnerable populations or a related field. MINIMUM QUALIFICATIONS All levels of education and experience are welcome MANDATORY REQUIREMENTS Have employment eligibility verification Have or be able and willing to obtain CPR/First Aid training Successfully complete the following as a condition of hire: Tuberculosis Test Background Screening Drug Test DRIVING Driving is an essential function of this position. To meet the employment requirements for this role, all candidates must: Have reliable transportation A valid driver's license Proof of insurance and ownership for personal vehicles used during work duties The ability to qualify for PATH's insurance coverage EMPLOYMENT ELIGIBILITY Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa. CALIFORNIA-BASED WORK EXPECTATIONS We are a California employer. Therefore, all regular and customary work must be performed within the state. Approval for work outside of the office, does not establish approval for work to be conducted outside of California. PATH does not offer fully remote positions. While some roles may include a schedule that involves multiple designated worksites or approved off-site locations (e.g., hybrid schedules), this does not imply that work will be performed from home. Many positions are fully on-site with no off-site work. All work schedules are determined by the responsibilities of the role and operational requirements, and may be adjusted at any time. WHAT WE OFFER In addition to a rewarding work environment, we offer our employees a competitive benefits package that includes medical, dental and vision coverage, vacation and sick time, paid holidays, and a retirement plan.

🏢 Summary: Full-time Case Manager - Outreach position focused on supporting individuals experiencing homelessness through intake, assessments, individualized service planning, and resource coordination to achieve housing stability. The role involves field outreach, documentation, compliance with program standards, and driving as part of daily responsibilities. Position offers competitive pay and benefits within a structured Monday–Friday schedule. 🗂️ Requirements: Employment eligibility verification, CPR/First Aid certification (or willingness to obtain), Completion of Tuberculosis test, Successful background screening, Successful drug test, Reliable transportation, Valid driver's license, Proof of insurance and vehicle ownership, Ability to qualify for company insurance coverage, Authorization to work in the U.S., Ability to perform work within California, Driving as an essential job function 📃 Skills: CPR, FirstAid, VISPDAT, HIPAA, Documentation, CaseManagement, Assessment, DataAnalysis 🏢 Description: WHY WORK FOR US? We are mission and values driven and your contributions will make a difference. We make a positive difference in people's lives and help an average of 23 people per week to find a place to live. If you join us, you will be able to advocate for change while also working with influential people who effect changes in policy and devote time to issues of racial and social justice. We prioritize your work/life balance and provide various scheduling options in addition to generous time off, health, and wellness benefits and we're committed to helping you reach your potential by providing opportunities for professional growth across the state. Case Manager - Outreach Salary: $23.24 to $28.28 per hour Pay Frequency: 24 Pay Periods Per Year Full Time Non-Exempt Driving Required Schedule: Monday - Friday 7am-3:30pm Lower end of range will apply to candidates who meet minimum experience or have limited years of relevant experience. The higher end of range will apply to seasoned candidates with considerable years of relevant experience. ABOUT THE JOB As part of the Outreach Team, the Case Manager role's main function is to assist clients in breaking the cycle of homelessness by utilizing a "whatever it takes" approach. Position Responsibilities include: - Conducts intake and individualized needs assessment for all participants and collaborates to develop Individualized Service Plan (ISP) that addresses housing goals, maintaining/increasing income and other personal goals identified by the participant including medical, mental health, substance use, financial resources, vocational, and social support needs - Provides referrals, linkages, information, and support to resources that help participants to achieve their ISP goals - Completes program specific assessments (e.g. VI-SPDAT) - Evaluates strengths and challenges to addressing short term and long-term goals, conducts a 90-day review with the participant after initial intake - Maintains documentation standards as required by the Program and policies, including completing case file notes in a timely manner and maintains a complete, accurate, and current participant file with all required documents - Maintains confidentiality of participant files per HIPAA and all applicable guidelines PREFERRED QUALIFICATIONS - Two (2) years of experience in healthcare, case management, homeless services or working with vulnerable populations or a related field MINIMUM QUALIFICATIONS - All levels of education and experience are welcome MANDATORY REQUIREMENTS - Have employment eligibility verification - Have or be able and willing to obtain CPR/First Aid training - Successfully complete Tuberculosis Test - Successfully complete Background Screening - Successfully complete Drug Test DRIVING Driving is an essential function of this position. To meet the employment requirements for this role, all candidates must: - Have reliable transportation - A valid driver's license - Proof of insurance and ownership for personal vehicles used during work duties - The ability to qualify for company insurance coverage EMPLOYMENT ELIGIBILITY Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa. CALIFORNIA-BASED WORK EXPECTATIONS All regular and customary work must be performed within the state. Approval for work outside of the office does not establish approval for work to be conducted outside of California. Fully remote positions are not offered. Work schedules are determined by the responsibilities of the role and operational requirements, and may be adjusted at any time. WHAT WE OFFER We offer a competitive benefits package that includes medical, dental and vision coverage, vacation and sick time, paid holidays, and a retirement plan. READY TO MAKE A DIFFERENCE THROUGH ACTION? If this position sounds like a fit, please submit your application today. A resume is required. PATH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. PATH will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with applicable laws. PATH is dedicated to racial and social justice by centering equity in service delivery and maintaining a diverse and inclusive work environment for the communities served.

🏢 Summary: Full-time Program Associate role providing administrative and clerical support to program leadership, staff, and clients in a social services environment. The position involves coordinating procurement, supporting reports and projects, organizing meetings, and assisting with documentation and compliance tasks. Driving is required, along with completion of background checks and mandatory trainings. 🗂️ Requirements: Employment eligibility verification, CPR/First Aid certification (or willingness to obtain), Completion of Tuberculosis Test, Successful Background Screening, Successful Drug Test, Reliable transportation, Valid driver's license, Proof of vehicle insurance and ownership, Ability to qualify for company insurance coverage, Authorization to work in the U.S., Work performed within California, Driving as an essential job function 📃 Skills: CPR, FirstAid, Documentation, Reporting, Procurement, DataAnalysis, Research 🏢 Description: WHY WORK FOR US? We are mission and values driven and your contributions will make a difference. We make a positive difference in people's lives and help an average of 23 people per week to find a place to live. If you join us, you will be able to advocate for change while also working with influential people who effect changes in policy and devote time to issues of racial and social justice. We prioritize your work/life balance and provide various scheduling options in addition to generous time off, health, and wellness benefits and we're committed to helping you reach your potential by providing opportunities for professional growth across the state. Salary: $21.00 to $26.00 per hour Pay Frequency: 24 Pay Periods Per Year Full Time Non-Exempt Driving Required Lower end of range will apply to candidates who meet minimum experience or have limited years of relevant experience. The higher end of range will apply to seasoned candidates with considerable years of relevant experience. ABOUT THE JOB The Program Associate provides general administrative support to the programs, which may include leadership, staff, residents and client participants. This includes supporting the overall organization of the department, handling administrative duties, and assisting with procedures, policies, and projects. Position Responsibilities include: Provide administrative and clerical support to management and direct line staff Coordinate purchases and procurement of approved requests for supplies, equipment, and client assistance items. Assist with research, preparation, and written documentation for special projects, presentations, and meetings. Plan and coordinate department meetings Assist with completing reports as necessary WHAT YOU BRING Analytical Skills and Attention to Detail: Gather and interpret data, identifying trends, patterns, and insights to inform decision-making. Ability to consistently produce high-quality work, ensuring accuracy and precision in all tasks. Collaboration and Teamwork: Work effectively with others, seeking out and building positive working relationships with colleagues, participants, and stakeholders. Contribute to team goals and recognize the strengths and contributions of others. Communication: Convey information clearly and effectively (both verbally and in writing) to individuals and groups in a manner that informs, engages and maintains their attention. Creativity and Initiative: Take action and make decisions without being prompted, demonstrating a proactive approach to work and a willingness to take on additional responsibilities. Generate innovative solutions to problems or challenges. Critical Thinking and Problem Solving: Analyze and evaluate information and situations, identify key issues, consider alternatives, and make logical decisions based on sound reasoning that will achieve the desired outcome. Ethics and Boundaries: Maintain ethical and professional standards, demonstrating honesty, integrity, and a commitment to doing the right thing in all situations while maintaining professional boundaries. PREFERRED QUALIFICATIONS Two (2) years' experience working in a relevant field. MINIMUM QUALIFICATIONS All levels of education and experience are welcome. MANDATORY REQUIREMENTS Have employment eligibility verification Have or be able and willing to obtain CPR/First Aid training Successfully complete the following as a condition of hire: Tuberculosis Test Background Screening Drug Test DRIVING Driving is an essential function of this position. To meet the employment requirements for this role, all candidates must: Have reliable transportation A valid driver's license Proof of insurance and ownership for personal vehicles used during work duties The ability to qualify for insurance coverage EMPLOYMENT ELIGIBILITY Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa. CALIFORNIA-BASED WORK EXPECTATIONS All regular and customary work must be performed within the state. Approval for work outside of the office does not establish approval for work to be conducted outside of California. Work schedules are determined by the responsibilities of the role and operational requirements, and may be adjusted at any time. WHAT WE OFFER In addition to a rewarding work environment, employees receive a competitive benefits package that includes medical, dental and vision coverage, vacation and sick time, paid holidays, and a retirement plan. READY TO MAKE A DIFFERENCE THROUGH ACTION? If this position sounds like a fit, please submit your application today. A resume is required.

🏢 Summary: Full-time Case Manager role supporting individuals experiencing homelessness through intake, service planning, housing support, and coordination of healthcare and social services. The position involves individualized case management, assessments, and participant advocacy within interim housing services. Driving is required, and candidates must complete background, drug, and health screenings. 🗂️ Requirements: Employment authorization in the U.S., Ability to obtain CPR/First Aid training, Completion of tuberculosis test, Completion of background screening, Completion of drug test, Reliable transportation, Valid driver's license, Proof of vehicle insurance and ownership, Ability to qualify for company insurance coverage, Ability to conduct intake assessments and individualized service planning, Ability to coordinate healthcare and social service referrals, Strong analytical and communication skills, Ability to work collaboratively with participants and stakeholders 📃 Skills: CPR, FirstAid, VI-SPDAT, CES, CaseManagement, Healthcare, Assessment, Driving 🏢 Description: WHY WORK FOR US?We are mission and values driven and your contributions will make a difference. We make a positive difference in people's lives and help an average of 23 people per week to find a place to live. If you join us, you will be able to advocate for change while also working with influential people who effect changes in policy and devote time to issues of racial and social justice. We prioritize your work/life balance and provide various scheduling options in addition to generous time off, health, and wellness benefits and we're committed to helping you reach your potential by providing opportunities for professional growth across the state. JR 5729Case Manager- City Team IHS San Diego, CA Salary: $23.00 to $28.00 per hourPay Frequency: 24 Pay Periods Per YearFull TimeNon-ExemptDriving RequiredLower end of range will apply to candidates who meet minimum experience or have limited years of relevant experience. The higher end of range will apply to seasoned candidates with considerable years of relevant experience. -- PATH is seeking candidates passionate about helping others make a positive change in their lives to join our Interim Housing Services team as the Case Manager. ABOUT PATHSince its foundation in 1984, PATH (People Assisting The Homeless) has pioneered bold and effective approaches to assist people experiencing homelessness. PATH operates services throughout California, connecting our clients to a comprehensive continuum of homelessness prevention, street outreach, employment preparation and placement assistance, individualized case management, supportive services, interim housing, and permanent supportive housing. ABOUT THE JOBThe Case Manager role's main function is to assist clients in breaking the cycle of homelessness by utilizing a "whatever it takes" approach. This position supports clients through all phases of homelessness, including but not limited to: on the street, interim housing, transitional housing, and permanent housing. They assist clients with accessing and maintaining necessary services among healthcare, social services, interpersonal support systems, and navigating through a coordinated entry system (CES). Position Responsibilities include: Conducts intake and individualized needs assessment for all participants and collaborates to develop Individualized Service Plan (ISP) that addresses housing goals, maintaining/increasing income and other personal goals identified by the participant including medical, mental health, substance use, financial resources, vocational, and social support needs Provides referrals, linkages, information, and support to resources that help participants to achieve their ISP goals Completes program specific assessments (e.g. VI-SPDAT) Evaluates strengths and challenges to addressing short term and long-term goals, conducts a 90-day review with the participant after initial intake WHAT YOU BRINGWe're looking for candidates with: Analytical Skills and Attention to Detail: Gather and interpret data, identifying trends, patterns, and insights to inform decision-making. Ability to consistently produce high-quality work, ensuring accuracy and precision in all tasks. Collaboration and Teamwork: Work effectively with others, seeking out and building positive working relationships with colleagues, participants, and stakeholders. Work effectively with others, contributing to team goals and recognizing the strengths and contributions of others. Communication: Convey information clearly and effectively (both verbally and in writing) to individuals and groups in a manner that informs, engages and maintains their attention. Creativity and Initiative: Take action and make decisions without being prompted, demonstrating a proactive approach to work and a willingness to take on additional responsibilities. Think outside the box, generating innovative solutions to problems or challenges. Critical Thinking and Problem Solving: Analyze and evaluate information and situations, identify key issues, consider alternatives, and make logical decisions based on sound reasoning that will achieve the desired outcome. Ethics and Boundaries: Maintain ethical and professional standards, demonstrating honesty, integrity, and a commitment to doing the right thing in all situations while maintaining professional boundaries. PREFERRED QUALIFICATIONS Two (2) years of experience in healthcare, case management, homeless services or working with vulnerable populations or a related field. MINIMUM QUALIFICATIONS All levels of education and experience are welcome MANDATORY REQUIREMENTSRegardless of qualifications, candidates must: Have employment eligibility verification Have or be able and willing to obtain CPR/First Aid training Successfully complete the following as a condition of hire: Tuberculosis Test Background Screening Drug Test DRIVINGDriving is an essential function of this position. To meet the employment requirements for this role, all candidates must: Have reliable transportation A valid driver's license Proof of insurance and ownership for personal vehicles used during work duties The ability to qualify for PATH's insurance coverage EMPLOYMENT ELIGIBILITYApplicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa. PATH is committed to maintaining the highest standards of professionalism and objectivity in our services and employment practices. To avoid potential conflicts of interest and ensure the integrity of our programs, we are unable to employ individuals who are currently receiving services from PATH or have received services within the past two years. CALIFORNIA-BASED WORK EXPECTATIONSWe are a California employer. Therefore, all regular and customary work must be performed within the state. Approval for work outside of the office, does not establish approval for work to be conducted outside of California. PATH does not offer fully remote positions. While some roles may include a schedule that involves multiple designated worksites or approved off-site locations (e.g., hybrid schedules), this does not imply that work will be performed from home. Many positions are fully on-site with no off-site work. All work schedules are determined by the responsibilities of the role and operational requirements, and may be adjusted at any time. WHAT WE OFFERIn addition to a rewarding work environment, we offer our employees a competitive benefits package that includes medical, dental and vision coverage, vacation and sick time, paid holidays, and a retirement plan. READY TO MAKE A DIFFERENCE THROUGH ACTION?If this position sounds like a fit, please submit your application today. A resume is required. PATH provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, PATH complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. PATH will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. PATH is dedicated to racial and social justice by centering equity in our service delivery and maintaining a diverse and inclusive work environment for the communities we serve. We seek awareness and insight from witnessing the stories of our clients and learning from the experiences of our staff to ensure impactful systems change. If people are empowered, they can bring their authentic, whole selves to work and when people feel like they belong, they can become part of a unified effort of ending homelessness for all.

🏢 Summary: Full-time CalAIM Case Manager role supporting Medi-Cal beneficiaries experiencing homelessness through care coordination and individualized service planning. The position focuses on intake, assessments, referrals, documentation, and ongoing case management to improve health outcomes and housing stability. Driving is required and candidates must meet compliance and screening standards. 🗂️ Requirements: Employment authorization in the U.S., CPR/First Aid certification (or willingness to obtain), Completion of TB test, background screening, and drug test, Valid driver’s license, Reliable transportation, Proof of insurance and vehicle ownership, Ability to qualify for employer insurance coverage, Work performed within California 📃 Skills: Medi-Cal, CalAIM, VI-SPDAT, CPR, FirstAid, Documentation, CaseManagement, DriverLicense 🏢 Description: Salary: $23.00 to $28.00 per hour Pay Frequency: 24 Pay Periods Per Year Full Time Non-Exempt Driving Required Lower end of range will apply to candidates who meet minimum experience or have limited years of relevant experience. The higher end of range will apply to seasoned candidates with considerable years of relevant experience. ABOUT THE JOB PATH's CalAIM program provides services to participants receiving services through managed care plans. Through these partnerships, staff provide support to eligible Medi-Cal beneficiaries experiencing homelessness, including chronic homelessness, and who have at least one complex physical, behavioral or developmental health need with the goal of improving health outcomes and/or decreasing utilization of high-cost services. The Case Manager role's main function is to assist clients in breaking the cycle of homelessness by utilizing a "whatever it takes" approach. Position Responsibilities include: - Conducts intake and individualized needs assessment for all participants and collaborates to develop Individualized Service Plan (ISP) that addresses housing goals, maintaining/increasing income and other personal goals identified by the participant including medical, mental health, substance use, financial resources, vocational, and social support needs - Provides referrals, linkages, information, and support to resources that help participants to achieve their ISP goals - Completes program specific assessments (e.g. VI-SPDAT) - Evaluates strengths and challenges to addressing short term and long-term goals, conducts a 90-day review with the participant after initial intake - Maintains documentation standards as required by the Program and policies, including completing case file notes in a timely manner and maintaining a complete, accurate, and current participant file with all required documents PREFERRED QUALIFICATIONS - Two (2) years of experience in healthcare, case management, homeless services or working with vulnerable populations or a related field MINIMUM QUALIFICATIONS - All levels of education and experience are welcome MANDATORY REQUIREMENTS - Employment eligibility verification - CPR/First Aid training (or willingness to obtain) - Tuberculosis Test - Background Screening - Drug Test DRIVING REQUIREMENTS - Reliable transportation - Valid driver's license - Proof of insurance and ownership for personal vehicles used during work duties - Ability to qualify for employer insurance coverage EMPLOYMENT ELIGIBILITY Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa. CALIFORNIA-BASED WORK EXPECTATIONS All regular and customary work must be performed within the state of California. Some roles may involve multiple designated worksites or approved off-site locations, but positions are not fully remote. WHAT WE OFFER - Medical, dental and vision coverage - Vacation and sick time - Paid holidays - Retirement plan

🏢 Summary: Full-time Interim Housing Site Facility Manager responsible for overseeing daily operations of an interim housing shelter, ensuring safe and compliant facility management, and supervising onsite services and staff. The role includes operational oversight of kitchen, security, transportation, and janitorial services, along with program monitoring, reporting, and budget coordination. Position requires experience in homeless services or related fields and the ability to meet compliance and driving requirements. 🗂️ Requirements: Minimum 2 years experience in healthcare, case management, homeless services, or working with vulnerable populations, Employment eligibility in the U.S., Ability to obtain CPR/First Aid certification, Successful completion of Tuberculosis test, Successful completion of background screening, Successful completion of drug test, Valid driver's license, Reliable transportation, Proof of vehicle insurance and ownership, Ability to qualify for company insurance coverage, Authorization to work within the state of California 📃 Skills: CPR, FirstAid, Reporting, Billing, Budgeting, QualityAssurance, DataAnalysis, ProgramMonitoring 🏢 Description: WHY WORK FOR US? We are mission and values driven and your contributions will make a difference. We make a positive difference in people's lives and help an average of 23 people per week to find a place to live. If you join us, you will be able to advocate for change while also working with influential people who effect changes in policy and devote time to issues of racial and social justice. We prioritize your work/life balance and provide various scheduling options in addition to generous time off, health, and wellness benefits and we're committed to helping you reach your potential by providing opportunities for professional growth across the state. Salary: $70,304.00 - $83,595.00 per year Pay Frequency: 24 Pay Periods Per Year Full Time Exempt Driving Required Shift: Tuesday – Saturday, 7:00am - 3:30pm ABOUT THE JOB The Program Operations Manager will supervise the interim housing site, focusing on ensuring safe, stable shelter for individuals experiencing homelessness. This position is directly responsible for supervising onsite shelter operations, including kitchen, security, transportation, and janitorial services. This position is responsible for ensuring safe, secure onsite operations, including providing responsive service and effective resolution to onsite staff, volunteers, and partners. Operations and Facilities Management & Oversight - In collaboration with the Associate Director, provide administrative oversight of the core functions, including kitchen, security, transportation, and janitorial services, to ensure safe and compliant onsite operations. This includes program monitoring, regular inspections, responding to specific program inquiries from outside partners, and working with the Finance department to monitor program budgets. Provide administrative oversight of the team, including but not limited to billing, program documentation, quality assurance, weekly, monthly, annual, and ad hoc program reporting. Position Responsibilities include: Operations and Facilities Management & Oversight Staff Support and Development Neighborhood management Program Outreach PREFERRED QUALIFICATIONS Three (3) years of experience in healthcare, case management, homeless services or working with vulnerable populations. One (1) year of supervisory experience in homeless services or related social services field strongly preferred. MINIMUM QUALIFICATIONS Two (2) years of experience in healthcare, case management, homeless services or working with vulnerable populations. MANDATORY REQUIREMENTS Have employment eligibility verification Have or be able and willing to obtain CPR/First Aid training Successfully complete the following as a condition of hire: Tuberculosis Test Background Screening Drug Test DRIVING Driving is an essential function of this position. To meet the employment requirements for this role, all candidates must: Have reliable transportation A valid driver's license Proof of insurance and ownership for personal vehicles used during work duties The ability to qualify for insurance coverage EMPLOYMENT ELIGIBILITY Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa. To avoid potential conflicts of interest and ensure the integrity of programs, individuals who are currently receiving services or have received services within the past two years are not eligible for employment. CALIFORNIA-BASED WORK EXPECTATIONS All regular and customary work must be performed within the state of California. Some roles may include multiple designated worksites or approved off-site locations, but positions are not fully remote and may be fully on-site depending on operational requirements. WHAT WE OFFER We offer a competitive benefits package that includes medical, dental and vision coverage, vacation and sick time, paid holidays, and a retirement plan.

🏢 Summary: Consulting role focused on implementing and optimizing healthcare care management programs for health systems and physician groups. The position leads strategic client relationships, drives clinical and financial outcomes, and oversees program performance across multi-stakeholder healthcare environments with extensive travel. 🗂️ Requirements: Bachelor's degree in healthcare administration, public health, business, nursing, or related field, 5+ years of experience in enterprise healthcare partnerships, population health, or value-based care, Proven experience driving clinical and financial outcomes, Experience managing strategic healthcare accounts, Experience coordinating or overseeing service delivery, Experience managing complex multi-stakeholder environments, Ability to analyze performance data and develop actionable insights, Excellent communication and stakeholder management skills, Ability to work in fast-paced and evolving environments, Ability to travel 75% 📃 Skills: Healthcare, PopulationHealth, ValueBasedCare, EHR, Analytics, KPIs, SOPs, CareManagement 🏢 Description: Location: West Coast / Yuma, AZ, Albuquerque, NM, Seattle, WA Job Type: 75% travel (3-4 days a week, local and across different states where the client has sites), 25% remote Job Reports To: Director of Service Delivery Two different comp levels: Engagement Manager OTE up to $210,000, Senior Engagement Manager (additional experience required) OTE up to $275,000 Role Description The Engagement Manager leads health systems and physician groups through the successful implementation and ongoing growth of full-service care management programs for large patient populations. This role manages relationships with clients, oversees delivery through internal teams and clients, and ensures that programs drive measurable clinical and financial outcomes. You will act as a strategic partner to clients, leading implementations, influencing provider behavior, and optimizing workflows to ensure programs deliver measurable results. This role requires strong business acumen, comfort operating in ambiguity, and the ability to hold stakeholders accountable across clinical, operational, and executive teams. Key Responsibilities Client Engagement & Relationship Management - Own the relationship with one of the company's most strategic accounts, operating at the C-suite and clinical leadership level as an indispensable thought partner and strategic advisor. - Pursue measurable clinical and financial outcomes that drive program expansion and deepen the account relationship. - Develop an understanding of the account's strategic agenda, clinical imperatives, and organizational dynamics. - Operate with high ownership in ambiguous environments, making decisions that move programs forward. Performance Monitoring & Optimization - Own program-level performance, including clinical outcomes, operational efficiency, and revenue realization. - Analyze KPIs (engagement, utilization, quality, financial performance) to identify gaps and drive improvement. - Lead continuous optimization efforts to expand program impact and long-term value. Training & Change Management - Drive provider adoption and program growth through strategic change management, stakeholder influence, and performance-focused initiatives that improve financial and clinical outcomes. Cross-Functional Collaboration - Partner with sales, product, clinical, and analytics teams to deliver a consistent and high-performing client experience. - Contribute to the development of playbooks, SOPs, and best practices that scale across programs. Requirements - Bachelor's degree in healthcare administration, public health, business, nursing, or related field. - 5+ years of experience in enterprise healthcare partnerships, population health, or value-based care. - Demonstrated track record of driving clinical and financial outcomes and growing strategic accounts. - Proven experience driving performance, revenue targets, net retention rates, or program growth. - Experience coordinating or overseeing service delivery to clients or through external vendors. - Experience managing complex, multi-stakeholder environments across clinical and executive audiences. - Excellent communication, facilitation, and relationship-building skills. - Ability to operate with ownership in fast-paced, evolving environments. - Ability to interpret performance data and develop actionable insights. Preferred Requirements - Experience with provider groups, ACOs, or health systems. - Familiarity with EHR workflows and care management platforms. Our Compensation & Benefits - Engagement Manager OTE up to $210,000. - Senior Engagement Manager OTE up to $275,000. - Medical, dental, and vision coverage for employees and dependents. - Paid maternity leave. - FSA and Dependent Care account options. - 401(k) eligibility after 6 months of full-time employment. - Collaborative, mission-driven work environment. Equal Employment Opportunity The company is an equal opportunity employer committed to creating an inclusive environment for all employees.

🏢 Summary: Consulting role focused on leading healthcare organizations through implementation and optimization of care management programs, with responsibility for client relationships, performance improvement, and strategic program growth. The position combines healthcare operations, analytics, and stakeholder management with extensive travel across client sites. 🗂️ Requirements: Bachelor's degree in healthcare administration, public health, business, nursing, or related field, 5+ years of experience in enterprise healthcare partnerships, population health, or value-based care, Proven experience driving clinical and financial outcomes, Experience managing strategic accounts and program growth, Experience coordinating or overseeing service delivery, Experience managing complex multi-stakeholder environments, Excellent communication and facilitation skills, Ability to interpret performance data and develop actionable insights, Ability to work in fast-paced and evolving environments, Ability to travel 75% of the time 📃 Skills: EHR, KPIs, Analytics, Healthcare, PopulationHealth, ValueBasedCare, CareManagement, SOPs 🏢 Description: Service Delivery Optimization Consultant - West Coast Location: West Coast / Yuma, AZ, Albuquerque, NM, Seattle, WA Job Type: 75% travel (3-4 days a week, local and across different states where the client has sites), 25% remote Job Reports To: Director of Service Delivery Two different comp levels: Engagement Manager OTE up to $210,000, Senior Engagement Manager (additional experience required) OTE up to $275,000 Role Description The Engagement Manager leads health systems and physician groups through the successful implementation and ongoing growth of full-service care management programs for large patient populations. This role manages relationships with clients, oversees delivery through internal teams and clients, and ensures that programs drive measurable clinical and financial outcomes. You will act as a strategic partner to clients, leading implementations, influencing provider behavior, and optimizing workflows to ensure programs deliver measurable results. This role requires strong business acumen, comfort operating in ambiguity, and the ability to hold stakeholders accountable across clinical, operational, and executive teams. Key Responsibilities Client Engagement & Relationship Management - Own the relationship with one of the company's most strategic accounts, operating at the C-suite and clinical leadership level as a strategic advisor. - Pursue measurable clinical and financial outcomes that drive program expansion and deepen the account relationship. - Develop an understanding of the account's strategic agenda, clinical imperatives, and organizational dynamics. - Operate with high ownership in ambiguous environments, making decisions that move programs forward. Performance Monitoring & Optimization - Own program-level performance, including clinical outcomes, operational efficiency, and revenue realization. - Analyze KPIs including engagement, utilization, quality, and financial performance to identify gaps and drive improvement. - Lead continuous optimization efforts to expand program impact and long-term value. Training & Change Management - Drive provider adoption and program growth through strategic change management, stakeholder influence, and performance-focused initiatives. Cross-Functional Collaboration - Partner with sales, product, clinical, and analytics teams to deliver a consistent and high-performing client experience. - Contribute to the development of playbooks, SOPs, and best practices that scale across programs. Requirements - Bachelor's degree in healthcare administration, public health, business, nursing, or related field. - 5+ years of experience in enterprise healthcare partnerships, population health, or value-based care. - Demonstrated track record of driving clinical and financial outcomes and growing strategic accounts. - Proven experience driving performance, revenue targets, net retention rates, or program growth. - Experience coordinating or overseeing service delivery to clients or through external vendors. - Experience managing complex, multi-stakeholder environments across clinical and executive audiences. - Excellent communication, facilitation, and relationship-building skills. - Ability to operate with ownership in fast-paced, evolving environments. - Ability to interpret performance data and develop actionable insights. Preferred Requirements - Experience with provider groups, ACOs, or health systems. - Familiarity with EHR workflows and care management platforms. Compensation & Benefits - Engagement Manager OTE up to $210,000. - Senior Engagement Manager OTE up to $275,000. - Medical, dental, and vision coverage for employees and dependents. - Paid maternity leave. - FSA and Dependent Care account options. - 401(k) eligibility after 6 months of full-time employment. - Collaborative, mission-driven work environment. Equal Employment Opportunity Phamily is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other legally protected status.

🏢 Summary: Full-time on-site Enrollment Specialist role supporting Advanced Primary Care Management enrollment and patient engagement within medical group practices in Yuma, AZ. The position combines clinical social work expertise with care coordination, social needs screening, and provider collaboration to improve chronic care management participation. Candidates should have healthcare social work experience, strong communication skills, and proficiency with EHR and care management systems. 🗂️ Requirements: Master's Degree in Social Work (MSW), Active LCSW or equivalent state licensure preferred, 3+ years in healthcare, care management, or clinical social work, Experience in primary care or value-based care environments, Ability to communicate effectively with physicians, staff, and patients, Experience with patient engagement and motivational interviewing, Experience addressing social determinants of health (SDoH), Proficiency with EHR systems and care management platforms, Strong organization and documentation skills 📃 Skills: MSW, LCSW, EHR, Epic, Athena, APCM, SDoH, Documentation, CareManagement, MotivationalInterviewing 🏢 Description: In-Clinic Enrollment Specialist (LCSW/MSW) Location: On-site at Medical Group practices in Yuma, AZ, with some Remote documentation and coordination. Job Type: Full-Time About Jaan Health/Phamily Jaan Health is a leading AI-based care management company serving healthcare providers. For nearly a decade, the company has leveraged its easy-to-use, proprietary technology to enable health systems, medical groups, and ACOs to deliver high-quality, high-ROI proactive care to hundreds of thousands of previously underserved patients. Phamily, the company's core technology platform, has transformed chronic disease management with clinically tested AI and easy-to-use technology that enables physicians and care teams to offer high-touch, individualized patient care that has been proven to reduce investment in extra labor and the overall cost of care. Phamily helps ensure healthcare providers are compensated fairly for providing high-quality care between office visits, while improving the lives of patients with chronic diseases. Job/Role Description The In-Clinic Enrollment Specialist serves as the on-site representative of Phamily's Advanced Primary Care Management (APCM) program within Medical Group practices. This role combines the clinical empathy and skill of a Licensed Clinical Social Worker (LCSW/MSW) with the operational purpose of patient engagement and enrollment. The specialist drives APCM enrollment in clinics, strengthens relationships between providers, patients, and care management, and ensures patients understand and benefit from ongoing care coordination services. This is a frontline, relationship-driven role essential to scaling Phamily's partnerships and embedding care management as a core component of every patient's healthcare journey. Key Responsibilities: - Identify and engage eligible patients for APCM enrollment during in-office visits, leveraging Phamily's platform and eligibility data. - Explain the purpose and benefits of care management, emphasizing continuity of care and partnership with their providers. - Serve as the in-office liaison between Phamily's Care Management team and providers and clinical staff. - Provide real-time updates to physicians and practice managers about patient enrollments, social needs identified, and care management follow-up activities. - Conduct brief social needs screenings during patient encounters to identify barriers such as transportation, food insecurity, or housing instability. - Provide resource referrals and warm handoffs to community organizations or Phamily care managers for complex cases. - Track and report key metrics including number of patient interactions, enrollments completed, SDoH interventions, and provider engagement. Requirements: Education & Licensure: - Master's Degree in Social Work (MSW) required. - Active Licensed Clinical Social Worker (LCSW) or equivalent state licensure strongly preferred. Experience: - 3+ years in a healthcare, care management, or clinical social work setting. - Experience working in primary care or value-based care environments preferred. - Proven ability to communicate effectively with physicians, practice staff, and patients. - Demonstrated success in patient engagement, motivational interviewing, and addressing SDoH needs. Skills & Competencies: - Strong interpersonal and communication skills, with ability to build trust quickly. - Comfort working in fast-paced, dynamic environments and adapting to evolving workflows. - Proficiency with EHR systems (Epic, Athena, etc.) and care management platforms. - Excellent organization and documentation habits. - Empathetic, professional demeanor aligned with patient-centered care. Work Style & Logistics We are a fast-growing, early-stage company with a bold mission and significant work ahead; every employee must embody growth company DNA. This means proven success in a high-performing environment: high velocity, strong ownership, comfort with ambiguity, resilience, and a true growth mindset. You are both a playbook builder and executor, able to design scalable approaches for today while anticipating what the business will need tomorrow, and then follow through to deliver results. Our culture is built on five principles that shape how we work, lead, and grow: - Care: We put patients, clients, teammates, and outcomes first. - Curiosity: We ask better questions, challenge assumptions, and keep learning. - Clarity: We simplify complexity, communicate directly, and create alignment. - Co-Creation: We collaborate across teams, perspectives, and disciplines. - Craftsmanship: We execute with excellence, ownership, and continuous improvement. Our Compensation & Benefits - Competitive compensation based on experience and impact. - Comprehensive medical, dental, and vision coverage for employees and dependents at a low cost. - Generous Paid Time Off: up to 35 paid days off each year. - 12 vacation days accrued annually. - Up to 9 sick/wellness days. - 12 paid company holidays throughout the year. - 2 paid give-back days. - HSA and FSA account options. - 401(k) with company match after 6 months of full-time employment. - 100% match on the first 3% contributed, and 50% match on the next 2% contributed. - A collaborative, mission-driven team helping transform healthcare at scale. If you take pride in delivering results, embrace challenges, and proactively seek improvement, you'll join a collaborative team dedicated to improving healthcare. Equal Employment Opportunity Phamily is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

🏢 Summary: Full-time, on-site In-Clinic Enrollment Specialist (LCSW/MSW) role supporting Advanced Primary Care Management enrollment within medical group practices, combining clinical social work expertise with patient engagement and care coordination. The position focuses on enrolling eligible patients, conducting social needs screenings, and collaborating with providers using care management platforms and EHR systems. Offers competitive compensation, benefits, and a mission-driven healthcare environment. 🗂️ Requirements: Master's Degree in Social Work (MSW), Active LCSW or equivalent state licensure, 3+ years experience in healthcare, care management, or clinical social work, Experience in primary care or value-based care settings, Proven patient engagement and motivational interviewing experience, Experience addressing social determinants of health (SDoH), Proficiency with EHR systems and care management platforms 📃 Skills: EHR, Epic, Athena, APCM, SDoH, MotivationalInterviewing, CareManagement, Documentation 🏢 Description: In-Clinic Enrollment Specialist (LCSW/MSW) Location: On-site at Medical Group practices in Sandy Springs, GA, with some Remote documentation and coordination. Job Type: Full-Time About Jaan Health/Phamily Jaan Health is a leading AI-based care management company serving healthcare providers. For nearly a decade, the company has leveraged its easy-to-use, proprietary technology to enable health systems, medical groups, and ACOs to deliver high-quality, high-ROI proactive care to hundreds of thousands of previously underserved patients. Phamily, the company's core technology platform, has transformed chronic disease management with clinically tested AI and easy-to-use technology that enables physicians and care teams to offer high-touch, individualized patient care that has been proven to reduce investment in extra labor and the overall cost of care. Phamily helps ensure healthcare providers are compensated fairly for providing high-quality care between office visits, while improving the lives of patients with chronic diseases. Job/Role Description The In-Clinic Enrollment Specialist serves as the on-site representative of Phamily's Advanced Primary Care Management (APCM) program within Medical Group practices. This role combines the clinical empathy and skill of a Licensed Clinical Social Worker (LCSW/MSW) with the operational purpose of patient engagement and enrollment. The specialist drives APCM enrollment in clinics, strengthens relationships between providers, patients, and care management, and ensures patients understand and benefit from ongoing care coordination services. This is a frontline, relationship-driven role essential to scaling Phamily's partnerships and embedding care management as a core component of every patient's healthcare journey. Key Responsibilities: Identify and engage eligible patients for APCM enrollment during in-office visits, leveraging Phamily's platform and eligibility data. Explain the purpose and benefits of care management, emphasizing continuity of care and partnership with their providers. Serve as the in-office liaison between Phamily's Care Management team and providers and clinical staff. Provide real-time updates to physicians and practice managers about patient enrollments, social needs identified, and care management follow-up activities. Conduct brief social needs screenings during patient encounters to identify barriers such as transportation, food insecurity, or housing instability. Provide resource referrals and warm handoffs to community organizations or Phamily care managers for complex cases. Track and report key metrics including number of patient interactions, enrollments completed, SDoH interventions, and provider engagement. Requirements: Education & Licensure: Master's Degree in Social Work (MSW) required. Active Licensed Clinical Social Worker (LCSW) or equivalent state licensure strongly preferred in Illinois. Experience: 3+ years in a healthcare, care management, or clinical social work setting. Experience working in primary care or value-based care environments preferred. Proven ability to communicate effectively with physicians, practice staff, and patients. Demonstrated success in patient engagement, motivational interviewing, and addressing SDoH needs. Skills & Competencies: Strong interpersonal and communication skills, with ability to build trust quickly. Comfort working in fast-paced, dynamic environments and adapting to evolving workflows. Proficiency with EHR systems (Epic, Athena, etc.) and care management platforms. Excellent organization and documentation habits. Empathetic, professional demeanor aligned with patient-centered care. Our Compensation & Benefits Competitive compensation commensurate with experience Potential to earn equity based on performance Remote-friendly work environment Medical, dental, and vision coverage for employees and dependents at a nominal cost Paid maternity leave FSA and Dependent Care account options 401(k) Eligibility after 6 months of full-time employment Collaborative, mission-driven work environment Equal Employment Opportunity Phamily is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other legally protected status.