New offer - be the first one to apply!
July 10, 2026
Sr. Manager, IT Operations
Senior • On-site
Santa Ana, CA
This position is fully onsite at the Santa Ana office, supporting real-time collaboration and teamwork.
Who You Are
A Senior Manager of Business Optimization is responsible for developing and negotiating innovative expense reduction solutions for large enterprise clients. The role involves consulting directly with CFOs and CIOs and managing expense reduction projects from assessment of product usage, pricing, vendor contracts, and agreements through strategy development and vendor negotiations.
- Experience in consulting and cost optimization
- Knowledge of pricing or implementation roles in relevant consulting areas
- Ability to identify savings opportunities based on infrastructure, vendor contracts, and pricing schedules
- Ability to develop comprehensive solutions that drive cost savings
Areas of Expertise
IT Consulting – Advises clients on technology strategy, system implementations, and digital transformation initiatives.
IT Workforce Planning – Aligns technical talent with project demand, optimizing staffing models across onshore, offshore, and contingent resources.
Business Process Outsourcing (BPO) – Designs and manages outsourced operations to improve efficiency, service levels, and cost performance.
Knowledge Areas:
- Outcome-Based Pricing
- Cost-Per-Deliverable Pricing
- Managed Service Pricing related to IT consulting and services
What You Will Do
- Collect, analyze, and present data to support client expense reduction decisions
- Review organizational processes and systems to identify savings opportunities
- Negotiate or advise on vendor pricing, contracts, and licensing agreements
- Monitor and present industry trends, vendor contract terms, and pricing changes
- Manage project timelines, milestones, and action items
- Develop and follow company and practice group procedures
- Resolve complex and sensitive client issues through creative problem-solving
- Maintain productive relationships with clients, colleagues, and vendor executives
- Present savings opportunities and new project opportunities to clients
- Support sales initiatives through value proposition development, strategic sales calls, and sales training
- Prepare analyses and documentation regarding savings opportunities
- Perform additional duties as assigned
What You Need
- BA/BS degree required
- Minimum 7+ years of relevant consulting and/or price negotiation experience
- Demonstrated cost optimization experience
- Proficiency with Microsoft Office products
- Expert data analysis ability in MS Excel
- Prior consulting experience preferred
- Excellent communication and writing skills with attention to detail
- Ability to work effectively with cross-functional teams
- Strong organization and prioritization skills in a fast-paced environment
- Flexibility to adapt to changing priorities
- Ability to deliver work with urgency and timeliness
Why Join Us
Comprehensive Benefits
- Full medical, dental, and vision coverage
- Optional pet insurance
- Gym membership reimbursement through healthcare provider
- $200/month waived medical benefit for employees who opt out of health plans
- Cell phone stipend for applicable roles
Financial Wellness
- 401(k) plan with company match
Time Off
- Paid holidays
- Vacation
- Sick leave
- Bereavement leave
- Jury duty leave
Additional Benefits
- Collaborative and high-performing team environment
- Opportunities for internal promotion and career growth
- Annual summer retreat, holiday parties, happy hours, and themed celebrations
- Employee-led committees supporting wellness, social responsibility, youth initiatives, and women's empowerment
Compensation
The total compensation for this position ranges from $94,700.00 to $155,000.00 depending on skills, experience, education, qualifications, and applicable employment laws.
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This is a founding management role with ownership over team development, process design, and procurement strategy execution. 🗂️ Requirements: Experience with procure-to-pay workflows, Knowledge of approval structures and vendor management, Experience with ERP integrations, People management or mentoring experience, Cross-functional stakeholder management, Experience building operational playbooks or frameworks, Strong written and verbal communication, Experience in procurement software, implementation, or B2B SaaS environments 📃 Skills: ERP, NetSuite, QuickBooks, SaaS, Procurement, P2P, AP, AI 🏢 Description: About the Team & Role Ramp's procurement product is changing how companies buy. We've built the fastest intake-to-pay platform on the market — 3x faster than traditional P2P workflows, with AI that automates sourcing, contract extraction, approval routing, and invoice matching in one place. Customers save an average of 16% on vendor spend annually and eliminate 46+ hours of manual purchasing work every month. As Manager of Procurement Activation, you're the person who makes that real at scale. You'll lead a team of Procurement Activation Specialists working with Mid-Market customers, typically 100 to 999 employees, $50M to $100M in revenue, from discovery and configuration through go-live. Where your ICs work directly with CFOs and controllers to redesign how individual companies buy, you're building the system that makes those implementations excellent, repeatable, and fast. This is a founding role. There's no playbook to inherit — you'll write it. That means developing your people, building the motion from scratch, and becoming the primary procurement authority across Customer Success, Sales, Account Management, and Product. When an implementation needs to move, teams come to you. What You'll Do Lead & Develop the Team - Hire, onboard, and develop Procurement Activation Specialists; own their ramp from week one to full independence - Run structured 1:1s and coaching that moves ICs from reactive to proactive, and from execution to insight - Build a team culture where CSMs, AMs, and AEs don't just loop you in on escalations — they come to your team first, before things get complicated Define & Lead Strategy - Build the Procurement Activation playbook from the ground up: define what excellent looks like at every stage — discovery, configuration, customer education, go-live — and codify it so the team can execute it consistently and independently - Turn implementation patterns into structured product feedback Engineering and Product can act on. You're the bridge between what customers experience in the field and how the product gets better. - Partner with Sales, AM, and CSM leadership to define how procurement deals get handed off, scoped, and resourced — and own those standards across the organization Operationalize & Scale - Build the implementation process to survive growth: as Ramp's procurement product ships new capabilities and the customer base expands, you're ahead of what needs to change - Spot systemic blockers across implementations, drive resolution across functions. Product gaps, handoff failures, coverage issues. - Represent procurement activation in GTM planning, headcount conversations, and roadmap discussions. What You Bring - Procurement depth that earns the room: you understand procure-to-pay workflows, approval structures, ERP integrations, and vendor management well enough that a Controller or VP of Finance trusts your judgment on the first call. - Real people development experience: you've managed or closely mentored ICs and can point to specific moments where someone's skills or confidence visibly changed because of how you worked with them. - Cross-functional influence without authority: you get alignment from people who don't report to you, communicate clearly at every level — AE, CSM, AM, VP — and hold your position when priorities compete - You've built something people actually use: a playbook, a training program, an escalation framework — something you created from scratch that outlasted your direct involvement and others adopted as their own - Writes and speaks with precision: you can walk a Controller through a procurement workflow and brief a VP on why an implementation is stalling, on the same day, in the same register of credibility Nice to Have - Experience in a customer-facing implementation or success role at a procurement software company (Coupa, Zip, Procurify, Stampli, Ivalua, or similar) or working in Procurement at a previous company - Familiarity with AP automation, ERP integrations (NetSuite, QuickBooks), or invoice-to-payment workflows - Background in CS, implementation, or solutions consulting in B2B SaaS What Success Looks Like At 6 months: - You're onboarding new hires on your own, making customer escalation calls without day-to-day guidance, and you've built a real reputation as the procurement authority inside Ramp. At 12 months: - You're running independently and generating ideas that move procurement forward, not just executing what you inherited. - You've influenced product direction based on patterns you spotted in the field. - You have genuine relationships across CS, Sales, AM, and Product leadership. - The team you've built has changed how Ramp thinks about what a specialist program can do, with a clear path to doing the same in other product areas. Benefits available to all full-time Ramp employees (Global) - Flexible PTO - Unlimited AI token usage - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend United States - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation support to NYC or SF (as needed) Canada - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health United Kingdom - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay Compensation Range: $166K - $253K Additional Compensation Details: SF/NY - Salary: OTE $184K – $253K - Offers Equity Nationwide - Salary: OTE $166K – $227K - Offers Equity