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July 7, 2026
Director of Sales Operations & Performance- Automotive
Senior • On-site
100,000 - 150,000 USD/yr
Greensboro, NC
We're ALTEN Technology USA, an engineering company helping clients bring groundbreaking ideas to life—from advancing space exploration and life-saving medical devices to building autonomous electric vehicles. With 3,000+ experts across North America, we partner with leading companies in aerospace, medical devices, robotics, automotive, commercial vehicles, EVs, rail, and more.
As part of the global ALTEN Group—57,000+ engineers in 30 countries—we deliver across the entire product development cycle, from consulting to full project outsourcing.
When you join ALTEN Technology USA, you'll collaborate on some of the world's toughest engineering challenges, supported by mentorship, career growth opportunities, and comprehensive benefits. We take pride in fostering a culture where employees feel valued, supported, and inspired to grow.
Job Purpose
In collaboration with the Global Account Managers (GAM) and the Business Units, the Director Salesops and Performance (DSP) coordinates the Sales activity for dedicated market sector(s) and set of Global Customers in each geography to achieve annual sales ambitions in top line growth, market share and profitability.
Main Duties & Responsibilities
Market Strategy Support
- Support analysis of Alten and its competitors' performance in designated market sectors
- Propose insights based on benchmarks, historical data and understanding of market trends
- Identify and escalate risks that would impact Alten business
- Animate a global community to share market trends and provide actionable take aways
- Provide on demand analysis of market sub-segment or Global customers
- Periodically assess list of selected Global customers
Commercial Support
- Act as Business Partner to GAM for selected accounts
- Interact with customers at senior level to support commercial activity, identify and address risk/opportunities
- Coach Managers to animate internal/external commercial rituals for Global Accounts
Sales Performance Management
- Monitor sales momentum and pipeline health
- Generate data-driven insights from CRM analytics to guide sales strategies
- Create dashboards and reports to provide visibility into key sales performance metrics
- Drive win/loss analysis and recommendations for continuous improvement of sales performance
RFI/RFQ Management
- Orchestrate RFI answer across geographies and Alten organizations in coordination with Bid team
- Support large RFQ for selected accounts
Sales Process and Tools
- Contribute to streamline and improve efficiency of the end-to-end sales process and tools
- Ensure central repository of documents and data to support sales activity
Lead Sales Operations Team
- Recruit, mentor or develop Sales Operations Managers and Analysts
- Set goals for the team and manage workload
- Guarantee high service level
Qualifications
- 8+ yrs of experience in automotive/trucking sales operations position
- Bachelor's degree required, Master's degree preferred
- Expertise of automotive/trucking industries
- Experience with tracking sales metrics on a CRM
- Experience working with global teams
- Experience driving and supporting day to day activities of sales personnel
- Experience supporting Bid, RFI and RFQ activities
Compensation
Salary Range: 100,000-150,000 + Bonus
The actual salary offered is dependent on various factors including, but not limited to, location, the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience.
Additional Information
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
Compliance Notice: Alten USA is a federal contractor subject to the requirements of the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and Executive Order 11246. We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Drug Screening Requirement: As a federal contractor, Alten USA maintains a drug-free workplace. All candidates selected for employment will be required to successfully complete a pre-employment drug screening as a condition of hire.
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🏢 Summary: Leadership role for managing and scaling an AI & Data practice focused on generative AI, machine learning, data engineering, and cloud AI solutions. The position combines technical leadership, client engagement, pre-sales support, and team development across advanced AI and data initiatives. Includes responsibility for driving AI innovation, mentoring teams, and delivering scalable enterprise AI architectures. 🗂️ Requirements: 12-15 years in consulting, engineering services, or technology-driven organizations, 5+ years in AI, Data, or Analytics leadership roles, Experience building and scaling technical teams or practices, Experience with Generative AI technologies and LLM ecosystems, Experience with AI/ML frameworks, Experience with Data Engineering tools and distributed systems, Experience with cloud AI ecosystems, Experience with MLOps or LLMOps tools, Understanding of data governance, security, and AI regulations, Bachelor’s degree in Computer Science, Data Science, AI, or related field 📃 Skills: Python, TensorFlow, PyTorch, Scikit-learn, Spark, Databricks, AWS, Azure, GCP, SageMaker, Bedrock, Vertex, MLflow, Kubeflow, ETL, ELT, RAG, LLMOps, MLOps, AI, MachineLearning, DeepLearning, DataEngineering, Containerization, Orchestration 🏢 Description: We're ALTEN Technology USA, an engineering company helping clients bring groundbreaking ideas to life—from advancing space exploration and life-saving medical devices to building autonomous electric vehicles. With 3,000+ experts across North America, we partner with leading companies in aerospace, medical devices, robotics, automotive, commercial vehicles, EVs, rail, and more. As part of the global ALTEN Group—57,000+ engineers in 30 countries—we deliver across the entire product development cycle, from consulting to full project outsourcing. When you join ALTEN Technology USA, you'll collaborate on some of the world's toughest engineering challenges, supported by mentorship, career growth opportunities, and comprehensive benefits. We take pride in fostering a culture where employees feel valued, supported, and inspired to grow. Responsibilities Practice Leadership & Management - Lead and manage the AI & Data practice - Manage and steer the allocation of practice resources across multiple activities, including: - Technical pre-sales support - Technical expertise delivery to projects - Recruitment support - Training and competency development - Provide line management and leadership to members of the practice including technical leadership across AI and Data - Define skills development objectives for practice members and evaluate progress and effectiveness - Develop, improve, and standardize processes, methodologies, and tools - Foster a culture of collaboration, innovation, and knowledge sharing across the practice Client Engagement & Pre-Sales - Partner with Sales and Account teams to identify and shape AI & Data opportunities - Lead or contribute to solutioning, proposals, and RFP responses - Act as a trusted advisor in client discussions and executive forums - Align AI & Data solutions with business value and client outcomes Technical Leadership & Innovation - Provide leadership across advanced AI & Data domains: - Generative AI & LLM ecosystems (prompt engineering, RAG, multi-agent systems) - Data Engineering & Modern Data Platforms (ETL/ELT, streaming, data lakes, data mesh) - Cloud-based AI architectures (AWS, Azure, GCP AI services) - Machine Learning & Deep Learning (supervised, unsupervised, reinforcement learning) - Support delivery teams with hands-on guidance and expert oversight - Drive development of AI & Data offerings, accelerators, and reusable assets - Identify opportunities for AI-driven productivity gains and automation - Ensure adoption of industry best practices and scalable architectures Qualifications - 12-15 years of experience in consulting, engineering services, or technology-driven organizations - 5+ years of experience in AI, Data, or Analytics leadership roles - Proven experience building and scaling technical teams or practices - Experience in: - Generative AI technologies (LLMs, RAG pipelines, prompt engineering, API-based AI services) - AI/ML frameworks (Python ecosystem, TensorFlow, PyTorch, Scikit-learn) - Data Engineering tools & platforms (Spark, Databricks, distributed systems) - Cloud AI ecosystems (Azure AI, AWS SageMaker/Bedrock, Google Vertex AI) - MLOps / LLMOps tools (MLflow, Kubeflow, containerization, orchestration) - Understanding of data governance, security, and AI regulations Skills & Competency Management - Create, maintain, and manage the practice skill matrix - Identify competency gaps and develop capability-building plans - Develop and coordinate technical training programs and certification initiatives - Build and strengthen a team of experts through: - Recruitment - Coaching and mentoring - Internal talent development and training - Support career development planning and succession management within the practice - Promote technical communities, best practices, and continuous learning initiatives Educational Qualifications - Bachelor's degree (or higher) in Computer Science, Data Science, AI, or related field - Certifications in AI/ML, Cloud are a plus Salary Range: $160,000-$190,000 + Annual Performance Bonus The actual salary offered is dependent on various factors including, but not limited to, location, the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience. Note: this position is on-site, but can be located in Greensboro, NC, Broomfield, CO, or Troy, MI. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy. Compliance Notice: Alten USA is a federal contractor subject to the requirements of the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and Executive Order 11246. Drug Screening Requirement: As a federal contractor, Alten USA maintains a drug-free workplace. All candidates selected for employment will be required to successfully complete a pre-employment drug screening as a condition of hire.