Care Transition Coordinator - Hospice Sales - (Huntsville)

Join VitalCaring – Where Your Passion Changes Lives!

Who We Are

Founded in 2021, VitalCaring has grown into a leading provider of home health and hospice services, with over 100 locations across the country. We are committed to fostering a culture of support, growth, and excellence for our team that is the backbone of how we ensure we deliver exceptional patient care.

What Sets Us Apart?

• Drive Innovation. Deliver Impact – Contribute directly to advancing patient care and represent innovative solutions that make a difference for patients and families.
• Make a Meaningful Impact – Help patients and families navigate their healthcare journey with compassion and dignity.
• Thrive in a Supportive Team – Work with a team that invests in your success.
• Grow Your Career – Access advanced training, mentorship, and career development opportunities.
• Competitive Pay & Benefits – Comprehensive compensation and benefits designed to support your well-being and recognize achievements.

Care Transition Coordinator – Hospice

Role Overview

The Care Transition Coordinator (CTC) connects patients, families, and healthcare partners to hospice services. This role serves as the primary liaison between referral sources and internal clinical teams, ensuring seamless and timely transitions of care.

This is a high-impact, relationship-driven role blending healthcare sales, care coordination, and partnership development to support patient outcomes and organizational growth.

Key Responsibilities

Referral Development & Sales Execution

• Serve as the primary liaison between referral sources, patients, caregivers, and clinical teams to ensure seamless care transitions.
• Execute structured sales calls including pre-call planning, relationship building, needs discovery, and closing.
• Build and maintain strong relationships with referral partners.
• Develop and execute strategies to grow market share and drive referral volume.
• Track, manage, and document sales activity using CRM tools.
• Achieve established referral and admission goals.

Relationship Building & Collaboration

• Establish trusted partnerships with hospitals, physicians, case managers, and community stakeholders.
• Collaborate with clinical and operational teams to support timely patient admissions.
• Represent the organization professionally across healthcare settings.
• Participate in community outreach and events.

Care Coordination Support

• Facilitate smooth transitions into home health or hospice services.
• Communicate patient needs, risks, and updates to internal teams.
• Ensure accurate and timely documentation in CRM and EMR systems.

Required Qualifications

• Bachelor's degree in Healthcare, Business, Marketing, or related field preferred (or equivalent experience).
• Minimum of two (2) years of healthcare or related sales experience.
• Strong communication and relationship-building skills.
• Ability to manage multiple priorities in a fast-paced, field-based environment.
• Proficiency with Microsoft Office and CRM systems.
• Ability to work independently and drive results.
• Valid driver’s license and reliable transportation.

Preferred Qualifications

• Experience in home health, hospice, or post-acute care.
• Existing relationships with referral sources.
• Familiarity with EMR systems and healthcare referral processes.

Work Environment & Expectations

• Field-based role with regular travel within assigned territory.
• Frequent interaction with hospitals, skilled nursing facilities, and physician offices.
• Fast-paced, goal-oriented environment focused on referral growth and patient access to care.
• Strong time management and organizational skills required.
• Flexible schedule to meet referral partner and patient needs.

Benefits

Health & Wellness

• Medical, Dental, and Vision coverage.
• Pharmacy benefits.
• Virtual care and mental health support.
• Flexible Spending Accounts (FSA) and Health Savings Account (HSA).
• Supplemental health and life insurance.

Financial & Protection

• 401(k) with company match.
• Employee referral program.
• Prepaid legal services.
• Identity theft protection.

Work-Life Balance & Perks

• Generous paid time off.
• Pet insurance.
• Tuition and continuing education reimbursement.

All employment decisions are based on job-related qualifications, skills, and business needs.