June 18, 2026
Care Transition Navigator
Mid • On-site
Lewisville, TX , +1
Join VitalCaring – Where Your Passion Changes Lives!
Who We Are
Founded in 2021, VitalCaring has grown into a leading provider of home health and hospice services, with over 100 locations across the country. We are committed to fostering a culture of support, growth, and excellence for our team that is the backbone of how we ensure we deliver exceptional patient care.
What Sets Us Apart?
- Drive Innovation. Deliver Impact - Join a mission-driven team where your work directly contributes to advancing patient care.
- Make a Meaningful Impact – Help patients and families navigate their healthcare journey with compassion and dignity.
- Thrive in a Supportive Team – Work with a team who genuinely care and invest in your success.
- Grow Your Career – Take advantage of advanced training, mentorship, and career development opportunities.
- Competitive Pay & Benefits – A compensation package designed to reflect your value and support your well-being.
Care Transition Navigator (CTN) – Home Health
Field-Based | Hospital-Focused | Patient Transition & Care Coordination
Role Overview
The Care Transition Navigator plays a critical role in ensuring safe, seamless transitions from the hospital to home health care. This position works directly within assigned hospital systems, partnering with case managers, physicians, patients, and families to coordinate care, reduce readmissions, and improve patient outcomes.
This is a high-impact, relationship-driven role that blends clinical insight, care coordination, and referral management to support both patient success and agency growth.
Key Responsibilities
- Serve as the primary liaison between hospital teams, patients, and clinicians to ensure seamless transitions from hospital to home
- Conduct bedside assessments to identify clinical needs, risk factors, and barriers to successful discharge
- Partner with case managers and physicians to develop and execute safe, patient-centered transition plans
- Drive timely admissions by coordinating referrals and ensuring smooth handoffs into home health services
- Build strong, trusted relationships with hospital partners through consistent communication and follow-through
- Complete post-discharge follow-up within 48 hours and ensure timely primary care coordination
- Collaborate with internal teams to improve outcomes and reduce readmissions
Required Qualifications
- Active RN, LVN/LPN, or PT license in the state of employment (or compact eligibility, if applicable)
- Minimum of two (2) years of clinical experience
- Experience in healthcare coordination, case management, clinical care, or hospital-based roles
- Strong understanding of patient care transitions, discharge planning, or post-acute services
- Demonstrated ability to build relationships with healthcare providers and interdisciplinary teams
- Excellent communication skills
- High level of organization and ability to manage multiple priorities
- Proficiency with EMR systems and basic computer applications
- Valid driver's license and reliable transportation
Preferred Qualifications
- Experience in home health, hospice, or post-acute care
- Background working within hospital systems
- Knowledge of CMS guidelines and readmission reduction strategies
- Familiarity with Homecare Homebase (HCHB) or similar EMR systems
Work Environment & Expectations
- Field-based role with regular presence in assigned hospitals and healthcare facilities
- High-touch, patient-facing position
- Fast-paced environment requiring adaptability and critical thinking
- Performance expectations tied to patient outcomes and successful care transitions
- Strong time management balancing coordination, interaction, and documentation
Benefits
Health & Wellness
- Medical, Dental, and Vision coverage
- Pharmacy benefits
- Virtual care and mental health support
- Flexible Spending Accounts (FSA) and Health Savings Account (HSA)
- Supplemental health and life insurance
Financial & Protection
- 401(k) with company match
- Employee referral program
- Prepaid legal services
- Identity theft protection
Work-Life Balance & Perks
- Generous paid time off
- Pet insurance
- Tuition and continuing education reimbursement
All employment decisions are made without regard to protected characteristics. Candidates are evaluated based on job-related qualifications, skills, and business needs.
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Offers competitive benefits, career development opportunities, and a flexible, fast-paced work environment. 🗂️ Requirements: Bachelor's degree in Healthcare, Business, Marketing, or related field or equivalent experience, Minimum 2 years of healthcare or related sales experience, Strong communication and relationship-building skills, Ability to manage multiple priorities in a fast-paced environment, Proficiency with Microsoft Office, Experience using CRM systems, Ability to work independently and achieve results, Valid driver's license, Reliable transportation 📃 Skills: CRM, EMR, Microsoft, Sales, Healthcare, Hospice, Homehealth, Marketing, Coordination, Documentation 🏢 Description: Join VitalCaring – Where Your Passion Changes Lives! Who We Are Founded in 2021, VitalCaring has grown into a leading provider of home health and hospice services, with over 100 locations across the country. We are committed to fostering a culture of support, growth, and excellence for our team that is the backbone of how we ensure we deliver exceptional patient care. What Sets Us Apart? • Drive Innovation. Deliver Impact - Join a mission-driven team where your work directly contributes to advancing patient care. As a key player in a forward-thinking healthcare organization, you'll represent innovative solutions that truly make a difference for patients and families - today and into the future • Make a Meaningful Impact – Help patients and families navigate their healthcare journey with compassion and dignity. • Thrive in a Supportive Team – Work with a team who genuinely care and invest in your success. • Grow Your Career – Take advantage of advanced training, mentorship, and career development opportunities. • Competitive Pay & Benefits – Be rewarded for your dedication and expertise with a compensation package that truly reflects your value. Our benefits are thoughtfully designed to support your well-being—offering the flexibility, security, and resources you need to thrive both at work and in life. We celebrate success at every level, with meaningful recognition for both individual contributions and team achievements. Care Transition Coordinator – Hospice Role Overview The Care Transition Coordinator (CTC) plays a vital role in connecting patients, families, and healthcare partners to VitalCaring's hospice services. This position serves as the primary liaison between referral sources and internal clinical teams, ensuring seamless, timely transitions of care. This is a high-impact, relationship-driven role that blends healthcare sales, care coordination, and partnership development to support both patient outcomes and organizational growth. Key Responsibilities Referral Development & Sales Execution • Serve as the primary liaison between referral sources, patients, caregivers, and clinical teams to ensure seamless care transitions • Execute structured, effective sales calls including pre-call planning, relationship building, needs discovery, and closing • Build and maintain strong relationships with referral partners through consistent communication and service excellence • Develop and execute strategies to grow market share and drive referral volume • Track, manage, and document sales activity across referral sources using CRM tools • Achieve established referral and admission goals Relationship Building & Collaboration • Establish trusted partnerships with hospitals, physicians, case managers, and community stakeholders • Collaborate closely with clinical and operational teams to support timely and appropriate patient admissions • Represent VitalCaring professionally across all healthcare settings • Participate in community outreach and events to promote services and strengthen partnerships Care Coordination Support • Facilitate smooth transitions for patients into home health or hospice services • Communicate patient needs, risks, and updates to internal teams to support safe, effective care delivery • Ensure accurate and timely documentation in CRM and EMR systems Required Qualifications • Bachelor's degree in Healthcare, Business, Marketing, or related field preferred (or equivalent experience) • Minimum of two (2) years of healthcare or related sales experience • Strong communication, relationship-building, and influencing skills • Ability to manage multiple priorities in a fast-paced, field-based environment • Proficiency with Microsoft Office and CRM systems • Demonstrated ability to work independently and drive results • Valid driver's license and reliable transportation Preferred Qualifications • Experience in home health, hospice, or post-acute care • Existing relationships with referral sources (hospitals, SNFs, physician offices) • Familiarity with EMR systems and healthcare referral processes Work Environment & Expectations • Field-based role with regular travel within assigned territory • Frequent interaction with hospitals, skilled nursing facilities, and physician offices • Fast-paced, goal-oriented environment focused on referral growth and patient access to care • Requires strong time management, organization, and proactive follow-through • Flexible schedule to meet referral partner and patient needs Benefits Health & Wellness • Medical, Dental, and Vision coverage • Pharmacy benefits • Virtual care and mental health support • Flexible Spending Accounts (FSA) and Health Savings Account (HSA) • Supplemental health and life insurance Financial & Protection • 401(k) with company match • Employee referral program • Prepaid legal services • Identity theft protection Work-Life Balance & Perks • Generous paid time off • Pet insurance • Tuition and continuing education reimbursement All employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic. Candidates are evaluated based on job-related qualifications, skills, and business needs.
Healthcare

VitalCaring Group
Care Transition Coordinator - Hospice Sales
Mid
On-site
New Cordell, OK
🏢 Summary: Field-based Care Transition Coordinator role focused on hospice referral growth, healthcare relationship management, and seamless patient care transitions. The position combines healthcare sales, care coordination, and partnership development while collaborating with clinical teams and referral sources. Offers competitive benefits, career development opportunities, and a flexible, fast-paced work environment. 🗂️ Requirements: Bachelor's degree in Healthcare, Business, Marketing, or related field or equivalent experience, 2+ years of healthcare or related sales experience, Strong communication and relationship-building skills, Ability to manage multiple priorities in a fast-paced environment, Proficiency with Microsoft Office, Experience using CRM systems, Ability to work independently and drive results, Valid driver's license, Reliable transportation 📃 Skills: CRM, EMR, Microsoft, Sales, Healthcare, Hospice, HomeHealth, Marketing 🏢 Description: Join VitalCaring – Where Your Passion Changes Lives! Who We Are Founded in 2021, VitalCaring has grown into a leading provider of home health and hospice services, with over 100 locations across the country. We are committed to fostering a culture of support, growth, and excellence for our team that is the backbone of how we ensure we deliver exceptional patient care. What Sets Us Apart? • Drive Innovation. Deliver Impact - Join a mission-driven team where your work directly contributes to advancing patient care. As a key player in a forward-thinking healthcare organization, you'll represent innovative solutions that truly make a difference for patients and families - today and into the future • Make a Meaningful Impact – Help patients and families navigate their healthcare journey with compassion and dignity. • Thrive in a Supportive Team – Work with a team who genuinely care and invest in your success. • Grow Your Career – Take advantage of advanced training, mentorship, and career development opportunities. • Competitive Pay & Benefits – Be rewarded for your dedication and expertise with a compensation package that truly reflects your value. Our benefits are thoughtfully designed to support your well-being—offering the flexibility, security, and resources you need to thrive both at work and in life. We celebrate success at every level, with meaningful recognition for both individual contributions and team achievements. Care Transition Coordinator – Hospice Role Overview The Care Transition Coordinator (CTC) plays a vital role in connecting patients, families, and healthcare partners to VitalCaring's hospice services. This position serves as the primary liaison between referral sources and internal clinical teams, ensuring seamless, timely transitions of care. This is a high-impact, relationship-driven role that blends healthcare sales, care coordination, and partnership development to support both patient outcomes and organizational growth. Key Responsibilities Referral Development & Sales Execution • Serve as the primary liaison between referral sources, patients, caregivers, and clinical teams to ensure seamless care transitions • Execute structured, effective sales calls including pre-call planning, relationship building, needs discovery, and closing • Build and maintain strong relationships with referral partners through consistent communication and service excellence • Develop and execute strategies to grow market share and drive referral volume • Track, manage, and document sales activity across referral sources using CRM tools • Achieve established referral and admission goals Relationship Building & Collaboration • Establish trusted partnerships with hospitals, physicians, case managers, and community stakeholders • Collaborate closely with clinical and operational teams to support timely and appropriate patient admissions • Represent VitalCaring professionally across all healthcare settings • Participate in community outreach and events to promote services and strengthen partnerships Care Coordination Support • Facilitate smooth transitions for patients into home health or hospice services • Communicate patient needs, risks, and updates to internal teams to support safe, effective care delivery • Ensure accurate and timely documentation in CRM and EMR systems Required Qualifications • Bachelor's degree in Healthcare, Business, Marketing, or related field preferred (or equivalent experience) • Minimum of two (2) years of healthcare or related sales experience • Strong communication, relationship-building, and influencing skills • Ability to manage multiple priorities in a fast-paced, field-based environment • Proficiency with Microsoft Office and CRM systems • Demonstrated ability to work independently and drive results • Valid driver's license and reliable transportation Preferred Qualifications • Experience in home health, hospice, or post-acute care • Existing relationships with referral sources (hospitals, SNFs, physician offices) • Familiarity with EMR systems and healthcare referral processes Work Environment & Expectations • Field-based role with regular travel within assigned territory • Frequent interaction with hospitals, skilled nursing facilities, and physician offices • Fast-paced, goal-oriented environment focused on referral growth and patient access to care • Requires strong time management, organization, and proactive follow-through • Flexible schedule to meet referral partner and patient needs Benefits Health & Wellness • Medical, Dental, and Vision coverage • Pharmacy benefits • Virtual care and mental health support • Flexible Spending Accounts (FSA) and Health Savings Account (HSA) • Supplemental health and life insurance Financial & Protection • 401(k) with company match • Employee referral program • Prepaid legal services • Identity theft protection Work-Life Balance & Perks • Generous paid time off • Pet insurance • Tuition and continuing education reimbursement All employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic. Candidates are evaluated based on job-related qualifications, skills, and business needs.
Healthcare

VitalCaring Group
Care Transition Coordinator - Hospice Sales
Mid
On-site
Weatherford, OK
🏢 Summary: Field-based Care Transition Coordinator role focused on hospice referral growth, care coordination, and relationship management with healthcare partners. The position combines healthcare sales, patient transition support, and collaboration with clinical teams to ensure timely hospice admissions. Offers competitive benefits, career development opportunities, and a flexible, fast-paced work environment. 🗂️ Requirements: Bachelor's degree in Healthcare, Business, Marketing, or related field or equivalent experience, 2+ years of healthcare or related sales experience, Strong communication and relationship-building skills, Ability to manage multiple priorities in a fast-paced environment, Proficiency with Microsoft Office and CRM systems, Ability to work independently and achieve goals, Valid driver's license, Reliable transportation 📃 Skills: CRM, EMR, Microsoft, Sales, Healthcare, Hospice, Homehealth 🏢 Description: Join VitalCaring – Where Your Passion Changes Lives! Who We Are Founded in 2021, VitalCaring has grown into a leading provider of home health and hospice services, with over 100 locations across the country. We are committed to fostering a culture of support, growth, and excellence for our team that is the backbone of how we ensure we deliver exceptional patient care. What Sets Us Apart? • Drive Innovation. Deliver Impact - Join a mission-driven team where your work directly contributes to advancing patient care. As a key player in a forward-thinking healthcare organization, you'll represent innovative solutions that truly make a difference for patients and families - today and into the future • Make a Meaningful Impact – Help patients and families navigate their healthcare journey with compassion and dignity. • Thrive in a Supportive Team – Work with a team who genuinely care and invest in your success. • Grow Your Career – Take advantage of advanced training, mentorship, and career development opportunities. • Competitive Pay & Benefits – Be rewarded for your dedication and expertise with a compensation package that truly reflects your value. Our benefits are thoughtfully designed to support your well-being—offering the flexibility, security, and resources you need to thrive both at work and in life. We celebrate success at every level, with meaningful recognition for both individual contributions and team achievements. Care Transition Coordinator – Hospice Role Overview The Care Transition Coordinator (CTC) plays a vital role in connecting patients, families, and healthcare partners to VitalCaring's hospice services. This position serves as the primary liaison between referral sources and internal clinical teams, ensuring seamless, timely transitions of care. This is a high-impact, relationship-driven role that blends healthcare sales, care coordination, and partnership development to support both patient outcomes and organizational growth. Key Responsibilities Referral Development & Sales Execution • Serve as the primary liaison between referral sources, patients, caregivers, and clinical teams to ensure seamless care transitions • Execute structured, effective sales calls including pre-call planning, relationship building, needs discovery, and closing • Build and maintain strong relationships with referral partners through consistent communication and service excellence • Develop and execute strategies to grow market share and drive referral volume • Track, manage, and document sales activity across referral sources using CRM tools • Achieve established referral and admission goals Relationship Building & Collaboration • Establish trusted partnerships with hospitals, physicians, case managers, and community stakeholders • Collaborate closely with clinical and operational teams to support timely and appropriate patient admissions • Represent VitalCaring professionally across all healthcare settings • Participate in community outreach and events to promote services and strengthen partnerships Care Coordination Support • Facilitate smooth transitions for patients into home health or hospice services • Communicate patient needs, risks, and updates to internal teams to support safe, effective care delivery • Ensure accurate and timely documentation in CRM and EMR systems Required Qualifications • Bachelor's degree in Healthcare, Business, Marketing, or related field preferred (or equivalent experience) • Minimum of two (2) years of healthcare or related sales experience • Strong communication, relationship-building, and influencing skills • Ability to manage multiple priorities in a fast-paced, field-based environment • Proficiency with Microsoft Office and CRM systems • Demonstrated ability to work independently and drive results • Valid driver's license and reliable transportation Preferred Qualifications • Experience in home health, hospice, or post-acute care • Existing relationships with referral sources (hospitals, SNFs, physician offices) • Familiarity with EMR systems and healthcare referral processes Work Environment & Expectations • Field-based role with regular travel within assigned territory • Frequent interaction with hospitals, skilled nursing facilities, and physician offices • Fast-paced, goal-oriented environment focused on referral growth and patient access to care • Requires strong time management, organization, and proactive follow-through • Flexible schedule to meet referral partner and patient needs Benefits Health & Wellness • Medical, Dental, and Vision coverage • Pharmacy benefits • Virtual care and mental health support • Flexible Spending Accounts (FSA) and Health Savings Account (HSA) • Supplemental health and life insurance Financial & Protection • 401(k) with company match • Employee referral program • Prepaid legal services • Identity theft protection Work-Life Balance & Perks • Generous paid time off • Pet insurance • Tuition and continuing education reimbursement All employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic. Candidates are evaluated based on job-related qualifications, skills, and business needs.
Healthcare

VitalCaring Group
Care Transition Coordinator - Hospice Sales
Mid
On-site
Hinton, OK
🏢 Summary: Field-based Care Transition Coordinator role focused on hospice referral growth, healthcare relationship management, and seamless patient care transitions. The position combines healthcare sales, care coordination, and partnership development while collaborating with hospitals, physicians, and clinical teams. Offers competitive benefits, career development opportunities, and flexible field-based work. 🗂️ Requirements: Bachelor's degree in Healthcare, Business, Marketing, or related field or equivalent experience, Minimum 2 years of healthcare or related sales experience, Strong communication and relationship-building skills, Ability to manage multiple priorities in a fast-paced environment, Proficiency with Microsoft Office, Experience using CRM systems, Ability to work independently and achieve goals, Valid driver's license, Reliable transportation 📃 Skills: CRM, EMR, Microsoft, Sales, Healthcare, Hospice, Homehealth, Coordination, Documentation 🏢 Description: Join VitalCaring – Where Your Passion Changes Lives! Who We Are Founded in 2021, VitalCaring has grown into a leading provider of home health and hospice services, with over 100 locations across the country. We are committed to fostering a culture of support, growth, and excellence for our team that is the backbone of how we ensure we deliver exceptional patient care. What Sets Us Apart? • Drive Innovation. Deliver Impact - Join a mission-driven team where your work directly contributes to advancing patient care. As a key player in a forward-thinking healthcare organization, you'll represent innovative solutions that truly make a difference for patients and families - today and into the future • Make a Meaningful Impact – Help patients and families navigate their healthcare journey with compassion and dignity. • Thrive in a Supportive Team – Work with a team who genuinely care and invest in your success. • Grow Your Career – Take advantage of advanced training, mentorship, and career development opportunities. • Competitive Pay & Benefits – Be rewarded for your dedication and expertise with a compensation package that truly reflects your value. Our benefits are thoughtfully designed to support your well-being—offering the flexibility, security, and resources you need to thrive both at work and in life. We celebrate success at every level, with meaningful recognition for both individual contributions and team achievements. Care Transition Coordinator – Hospice Role Overview The Care Transition Coordinator (CTC) plays a vital role in connecting patients, families, and healthcare partners to VitalCaring's hospice services. This position serves as the primary liaison between referral sources and internal clinical teams, ensuring seamless, timely transitions of care. This is a high-impact, relationship-driven role that blends healthcare sales, care coordination, and partnership development to support both patient outcomes and organizational growth. Key Responsibilities Referral Development & Sales Execution • Serve as the primary liaison between referral sources, patients, caregivers, and clinical teams to ensure seamless care transitions • Execute structured, effective sales calls including pre-call planning, relationship building, needs discovery, and closing • Build and maintain strong relationships with referral partners through consistent communication and service excellence • Develop and execute strategies to grow market share and drive referral volume • Track, manage, and document sales activity across referral sources using CRM tools • Achieve established referral and admission goals Relationship Building & Collaboration • Establish trusted partnerships with hospitals, physicians, case managers, and community stakeholders • Collaborate closely with clinical and operational teams to support timely and appropriate patient admissions • Represent VitalCaring professionally across all healthcare settings • Participate in community outreach and events to promote services and strengthen partnerships Care Coordination Support • Facilitate smooth transitions for patients into home health or hospice services • Communicate patient needs, risks, and updates to internal teams to support safe, effective care delivery • Ensure accurate and timely documentation in CRM and EMR systems Required Qualifications • Bachelor's degree in Healthcare, Business, Marketing, or related field preferred (or equivalent experience) • Minimum of two (2) years of healthcare or related sales experience • Strong communication, relationship-building, and influencing skills • Ability to manage multiple priorities in a fast-paced, field-based environment • Proficiency with Microsoft Office and CRM systems • Demonstrated ability to work independently and drive results • Valid driver's license and reliable transportation Preferred Qualifications • Experience in home health, hospice, or post-acute care • Existing relationships with referral sources (hospitals, SNFs, physician offices) • Familiarity with EMR systems and healthcare referral processes Work Environment & Expectations • Field-based role with regular travel within assigned territory • Frequent interaction with hospitals, skilled nursing facilities, and physician offices • Fast-paced, goal-oriented environment focused on referral growth and patient access to care • Requires strong time management, organization, and proactive follow-through • Flexible schedule to meet referral partner and patient needs Benefits Health & Wellness • Medical, Dental, and Vision coverage • Pharmacy benefits • Virtual care and mental health support • Flexible Spending Accounts (FSA) and Health Savings Account (HSA) • Supplemental health and life insurance Financial & Protection • 401(k) with company match • Employee referral program • Prepaid legal services • Identity theft protection Work-Life Balance & Perks • Generous paid time off • Pet insurance • Tuition and continuing education reimbursement All employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic. Candidates are evaluated based on job-related qualifications, skills, and business needs.