Medical Assistant

Hours: Onsite, M-F 8:00am - 5:00pm
Position Type: Full Time

Heva Health is seeking a motivated and detail-oriented Medical Assistant to join our growing Hormone & Longevity Center in Mesa. Our clinic focuses on helping patients address root causes of hormone imbalance, metabolic dysfunction, and chronic health concerns through a personalized, preventative approach to care.

This is an exciting opportunity to work in a modern functional medicine and hormone optimization clinic where patient relationships and long-term outcomes are the priority. We are looking for someone who thrives in a fast-paced clinical environment, enjoys working closely with providers, and is passionate about helping patients improve their health.

Position Overview

The Medical Assistant plays a critical role in supporting providers and ensuring a smooth patient experience. This role includes patient intake, clinical support, lab coordination, and assisting with treatment plans. You will work closely with our clinicians and administrative team to deliver a high-quality, concierge-level patient experience.

Key Responsibilities

Patient Intake & Clinical Support

• Room patients and record vitals (blood pressure, weight, temperature, etc.)
• Document patient symptoms and medical history updates
• Prepare patient charts and ensure documentation is complete prior to visits
• Assist providers during patient visits as needed

Telehealth Visit Preparation

• Prepare charts and documentation for telehealth visits
• Ensure patient intake forms and labs are available for provider review
• Upload outside labs or records to the patient chart

Lab Coordination

• Enter lab orders into the EMR system
• Coordinate laboratory testing with external labs and mobile phlebotomy services
• Track lab results and notify providers when results are available
• Provide patients with lab preparation instructions

Prescription Coordination

• Send prescriptions to pharmacies and compounding pharmacies
• Manage refill requests
• Communicate with pharmacies to ensure medications are processed correctly

Patient Communication

• Respond to patient portal messages and assist with patient inquiries
• Provide follow-up instructions related to labs, medications, or treatment plans
• Coordinate follow-up appointments when needed

Clinic Operations

• Maintain exam room readiness and clinical supplies
• Assist with inventory of medications and medical supplies
• Support front office staff during busy periods
• Maintain patient confidentiality and HIPAA compliance

Qualifications

• Certified Medical Assistant (CMA) or equivalent clinical experience preferred
• 1+ year experience working in a medical clinic environment preferred
• Experience with EMR systems
• Strong organizational and multitasking skills
• Excellent communication and patient service skills
• Ability to work both independently and as part of a team
• Experience in functional medicine, hormone therapy, or preventative care is a plus but not required

Compensation

$20—$25 USD per hour