IT Support Specialist - Mondays ONLY

🏢 Summary: Part-time IT Support Specialist role providing Tier 1 service desk support in a high-volume enterprise environment, serving as the first point of contact for end users. The position focuses on troubleshooting hardware, software, network, access, and endpoint issues, documenting incidents, and escalating complex problems to higher-tier teams. Ideal for candidates with basic IT troubleshooting experience and familiarity with ticketing or ITSM tools. 🗂️ Requirements: High school diploma or equivalent, Minimum 1 year experience in customer service, call center, help desk, or IT support, Ability to meet public trust or suitability requirements, Basic knowledge of end-user hardware, software, networking, and access support, Experience working with ticketing or ITSM tools, Strong documentation and communication skills 📃 Skills: Windows, MacOS, VPN, WiFi, LAN, ServiceNow, ITSM, Networking, Hardware, Software, Ticketing 🏢 Description: IT Support Specialist – Part-Time We are seeking a part-time IT Support Specialist to provide Tier 1 service desk support for one day/week in a high-volume enterprise IT environment. This role serves as the first point of contact for end users and is responsible for responding to incoming support calls and self-service tickets, troubleshooting basic hardware, software, network, access, and endpoint issues, documenting incidents, and escalating unresolved issues to the appropriate technical teams. The ideal candidate has strong customer service skills, basic technical troubleshooting experience, and the ability to work accurately within ticketing or IT service management tools. This position requires clear communication, attention to detail, and a professional approach to supporting end users in a fast-paced service desk setting. Responsibilities Respond to inbound service desk calls and self-service support tickets. Troubleshoot basic hardware, software, network connectivity, access, and endpoint issues. Document issue details, troubleshooting steps, and resolution status in a ticketing system. Use prior records and problem-solving skills to help identify root causes. Escalate unresolved incidents to appropriate Tier 2, Tier 3, or resolver teams. Provide timely, accurate, and professional support to end users. Support full-time service desk coverage requirements. Minimum Qualifications High school diploma or equivalent. At least 1 year of related customer service, call center, help desk, or IT support experience. Ability to meet applicable public trust or suitability requirements. Basic knowledge of end-user hardware, software, networking, and access support. Strong communication, customer service, and documentation skills. Preferred Qualifications Experience in a help desk, call center, or enterprise service desk environment. Familiarity with Windows and Mac operating systems. Basic understanding of networking concepts, including VPN, Wi-Fi, LAN connectivity, and remote access. Experience using ticketing or ITSM tools such as ServiceNow or similar platforms. Demonstrated ability to resolve issues efficiently and escalate appropriately. Benefits Health & Wellness: Medical (BC-BS), dental, and vision plans to suit your needs. Paid Time Off: Generous PTO, paid holidays, and increasing PTO based on years of service. Retirement Savings: 401(k) plan with company match and auto-enrollment. Company-Paid Coverage: Short-term and long-term disability, life insurance, and AD&D insurance. Additional Options: Voluntary benefits including pet insurance and student loan assistance up to $1,000 annually. Perks: FSAs, HSAs, wellness programs, and more to enhance your work-life balance. Itero Group is an equal opportunity employer and does not discriminate against any employee or applicant because of race, age, sex, color, physical or mental disability, religion, sexual orientation, marital status, national origin, veteran status or political affiliation.

🏢 Summary: Experienced Software Engineer role focused on enterprise digital transformation for Financial Services clients, building scalable full-stack and AI-enabled applications using modern cloud technologies. The position involves client collaboration, architecture design, API development, and Agile delivery while leveraging AI-assisted development tools. 🗂️ Requirements: 7+ years of software engineering experience, Strong full-stack development experience, Experience with TypeScript, Experience with React, Experience with Python, Experience developing REST APIs, Experience with enterprise integrations, Experience with cloud-native applications, Experience with Azure, AWS, or GCP, Experience with Git, Experience with CI/CD, Experience with AI-assisted development tools, Strong troubleshooting skills, Performance optimization skills, Consulting experience with direct client interaction, Bachelor's degree in Computer Science, Information Systems, Engineering, or Mathematics 📃 Skills: TypeScript, React, Python, REST, GraphQL, Azure, AWS, GCP, Git, CI/CD, Cursor, Copilot, Claude, Agile, LLM 🏢 Description: About us Itero Group is a Women-Owned Small Business focused on simplifying complex transformations. We empower clients in the private and government sectors to become more optimized, digitally enabled, and data-driven organizations through our comprehensive business consulting and innovative delivery solutions. Itero Group's dedicated team members are experienced thought leaders, tenacious workers, and creative thinkers. Position Summary We are seeking an experienced Software Engineer to support enterprise digital transformation initiatives for leading Financial Services clients. This individual will design, develop, and deploy modern software solutions while partnering directly with business stakeholders to solve complex business challenges. The ideal candidate has 7+ years of software engineering experience with strong full-stack development expertise utilizing TypeScript, React, Python, REST APIs, and cloud platforms (Azure, AWS, or GCP). This individual is comfortable working directly with clients, gathering requirements, building scalable applications, integrating enterprise systems, and leveraging AI-assisted development tools to rapidly deliver innovative software solutions. Financial Services and consulting experience is preferred. Key Responsibilities - Design, develop, and deploy scalable full-stack applications. - Participate in client meetings to understand business challenges and develop innovative technology solutions. - Develop modern web applications utilizing React, TypeScript, Python, and cloud technologies. - Build APIs, integrations, and enterprise workflows. - Partner directly with business stakeholders to gather requirements and translate business needs into technical solutions. - Rapidly prototype and deliver solutions utilizing AI-assisted development tools. - Develop AI-enabled applications utilizing LLM technologies. - Participate in architecture, solution design, and technology decisions. - Participate in Agile ceremonies including sprint planning, backlog grooming, and code reviews. - Mentor junior engineers and promote engineering best practices. Required Qualifications - 7+ years of Software Engineering experience. - Strong full-stack development utilizing TypeScript, React, and Python. - Experience developing REST APIs, enterprise integrations, and cloud-native applications. - Experience with Azure, AWS, or GCP. - Experience with Git, CI/CD, and modern software development practices. - Experience utilizing AI-assisted development tools (Cursor, Copilot, Claude, or similar). - Strong troubleshooting and performance optimization skills. - Consulting experience working directly with clients to understand business requirements and deliver technology solutions. - Working across a modern full stack (TypeScript, React, Python, REST or GraphQL APIs) with hands-on cloud experience in AWS or Azure. - Bachelor's degree in Computer Science, Information Systems, Engineering, or Mathematics. Benefits - Health & Wellness: Medical (BC-BS), dental, and vision plans. - Paid Time Off: Generous PTO and paid holidays. - Retirement Savings: 401(k) plan with company match and auto-enrollment. - Company-Paid Coverage: Short-term and long-term disability, life insurance, and AD&D insurance. - Additional Options: Voluntary benefits including pet insurance and student loan assistance. - Perks: FSAs, HSAs, wellness programs, and work-life balance support. Itero Group is an equal opportunity employer and does not discriminate against any employee or applicant because of race, age, sex, color, physical or mental disability, religion, sexual orientation, marital status, national origin, veteran status or political affiliation.

🏢 Summary: Experienced Software Engineer role focused on building scalable full-stack and AI-enabled solutions for enterprise digital transformation projects in the Financial Services sector. The position involves client-facing consulting, cloud-native application development, enterprise integrations, and collaboration on architecture and Agile delivery. 🗂️ Requirements: 7+ years of Software Engineering experience, Strong full-stack development with TypeScript, Strong full-stack development with React, Strong full-stack development with Python, Experience developing REST APIs, Experience with enterprise integrations, Experience building cloud-native applications, Experience with Azure, AWS, or GCP, Experience with Git, Experience with CI/CD practices, Experience with AI-assisted development tools, Strong troubleshooting skills, Performance optimization skills, Consulting experience working directly with clients, Experience gathering business requirements and delivering technical solutions, Bachelor's degree in Computer Science, Information Systems, Engineering, or Mathematics 📃 Skills: TypeScript, React, Python, REST, GraphQL, Azure, AWS, GCP, Git, CI/CD, Cursor, Copilot, Claude, LLM, Agile 🏢 Description: About us Itero Group is a Women-Owned Small Business focused on simplifying complex transformations. We empower clients in the private and government sectors to become more optimized, digitally enabled, and data-driven organizations through our comprehensive business consulting and innovative delivery solutions. Itero Group's dedicated team members are experienced thought leaders, tenacious workers, and creative thinkers. Software Engineer Position Summary We are seeking an experienced Software Engineer to support enterprise digital transformation initiatives for leading Financial Services clients. This individual will design, develop, and deploy modern software solutions while partnering directly with business stakeholders to solve complex business challenges. The ideal candidate has 7+ years of software engineering experience with strong full-stack development expertise utilizing TypeScript, React, Python, REST APIs, and cloud platforms (Azure, AWS, or GCP). This individual is comfortable working directly with clients, gathering requirements, building scalable applications, integrating enterprise systems, and leveraging AI-assisted development tools to rapidly deliver innovative software solutions. Financial Services and consulting experience is preferred. Key Responsibilities - Design, develop, and deploy scalable full-stack applications. - Participate in client meetings to understand business challenges and develop innovative technology solutions. - Develop modern web applications utilizing React, TypeScript, Python, and cloud technologies. - Build APIs, integrations, and enterprise workflows. - Partner directly with business stakeholders to gather requirements and translate business needs into technical solutions. - Rapidly prototype and deliver solutions utilizing AI-assisted development tools. - Develop AI-enabled applications utilizing LLM technologies. - Participate in architecture, solution design, and technology decisions. - Participate in Agile ceremonies including sprint planning, backlog grooming, and code reviews. - Mentor junior engineers and promote engineering best practices. Required Qualifications - 7+ years of Software Engineering experience. - Strong full-stack development utilizing TypeScript, React, and Python. - Experience developing REST APIs, enterprise integrations, and cloud-native applications. - Experience with Azure, AWS, or GCP. - Experience with Git, CI/CD, and modern software development practices. - Experience utilizing AI-assisted development tools (Cursor, Copilot, Claude, or similar). - Strong troubleshooting and performance optimization skills. - Consulting experience working directly with clients to understand business requirements and deliver technology solutions. - Working across a modern full stack (TypeScript, React, Python, REST or GraphQL APIs) with hands-on cloud experience in AWS or Azure. - Bachelor's degree in Computer Science, Information Systems, Engineering, or Mathematics. Benefits - Health & Wellness: Medical (BC-BS), dental, and vision plans. - Paid Time Off: Generous PTO, paid holidays, and increasing PTO based on years of service. - Retirement Savings: 401(k) plan with company match and auto-enrollment. - Company-Paid Coverage: Short-term and long-term disability, life insurance, and AD&D insurance. - Additional Options: Voluntary benefits including pet insurance and student loan assistance up to $1,000 annually. - Perks: FSAs, HSAs, wellness programs, and more to enhance work-life balance. Itero Group is an equal opportunity employer and does not discriminate against any employee or applicant because of race, age, sex, color, physical or mental disability, religion, sexual orientation, marital status, national origin, veteran status or political affiliation.

🏢 Summary: Senior Software Engineer role focused on building scalable full-stack and AI-enabled applications for enterprise digital transformation initiatives in the financial services sector. The position involves client-facing consulting, cloud-native development, enterprise integrations, and modern software delivery using TypeScript, React, Python, and cloud platforms. 🗂️ Requirements: 7+ years of software engineering experience, Full-stack development experience with TypeScript, Full-stack development experience with React, Full-stack development experience with Python, Experience developing REST APIs, Experience with enterprise integrations, Experience with cloud-native applications, Experience with Azure, AWS, or GCP, Experience with Git, Experience with CI/CD practices, Experience with AI-assisted development tools, Strong troubleshooting skills, Performance optimization skills, Consulting experience with direct client interaction, Experience gathering business requirements, Bachelor's degree in Computer Science, Information Systems, Engineering, or Mathematics 📃 Skills: TypeScript, React, Python, REST, GraphQL, Azure, AWS, GCP, Git, CI/CD, Cursor, Copilot, Claude, LLM, Agile 🏢 Description: About us Itero Group is a Women-Owned Small Business focused on simplifying complex transformations. We empower clients in the private and government sectors to become more optimized, digitally enabled, and data-driven organizations through our comprehensive business consulting and innovative delivery solutions. Itero Group's dedicated team members are experienced thought leaders, tenacious workers, and creative thinkers. Software Engineer Position Summary We are seeking an experienced Software Engineer to support enterprise digital transformation initiatives for leading Financial Services clients. This individual will design, develop, and deploy modern software solutions while partnering directly with business stakeholders to solve complex business challenges. The ideal candidate has 7+ years of software engineering experience with strong full-stack development expertise utilizing TypeScript, React, Python, REST APIs, and cloud platforms (Azure, AWS, or GCP). This individual is comfortable working directly with clients, gathering requirements, building scalable applications, integrating enterprise systems, and leveraging AI-assisted development tools to rapidly deliver innovative software solutions. Financial Services and consulting experience is preferred. Key Responsibilities - Design, develop, and deploy scalable full-stack applications. - Participate in client meetings to understand business challenges and develop innovative technology solutions. - Develop modern web applications utilizing React, TypeScript, Python, and cloud technologies. - Build APIs, integrations, and enterprise workflows. - Partner directly with business stakeholders to gather requirements and translate business needs into technical solutions. - Rapidly prototype and deliver solutions utilizing AI-assisted development tools. - Develop AI-enabled applications utilizing LLM technologies. - Participate in architecture, solution design, and technology decisions. - Participate in Agile ceremonies including sprint planning, backlog grooming, and code reviews. - Mentor junior engineers and promote engineering best practices. Required Qualifications - 7+ years of Software Engineering experience. - Strong full-stack development utilizing TypeScript, React, and Python. - Experience developing REST APIs, enterprise integrations, and cloud-native applications. - Experience with Azure, AWS, or GCP. - Experience with Git, CI/CD, and modern software development practices. - Experience utilizing AI-assisted development tools (Cursor, Copilot, Claude, or similar). - Strong troubleshooting and performance optimization skills. - Consulting experience working directly with clients to understand business requirements and deliver technology solutions. - Working across a modern full stack (TypeScript, React, Python, REST or GraphQL APIs) with hands-on cloud experience in AWS or Azure. - Bachelor's degree in Computer Science, Information Systems, Engineering, or Mathematics. Benefits - Medical, dental, and vision plans. - Generous PTO and paid holidays. - 401(k) plan with company match and auto-enrollment. - Short-term and long-term disability, life insurance, and AD&D insurance. - Voluntary benefits including pet insurance and student loan assistance. - FSAs, HSAs, wellness programs, and additional work-life balance perks. Itero Group is an equal opportunity employer and does not discriminate against any employee or applicant because of race, age, sex, color, physical or mental disability, religion, sexual orientation, marital status, national origin, veteran status or political affiliation.

🏢 Summary: Senior Snowflake Data Engineer role focused on designing and optimizing cloud-based enterprise data platforms and scalable ELT/ETL pipelines for Financial Services clients. The position involves building Snowflake-based data solutions, supporting regulatory and financial reporting, and collaborating with stakeholders in Agile consulting environments. Candidates are expected to mentor junior engineers and implement secure, high-performing data engineering practices across cloud ecosystems. 🗂️ Requirements: 7+ years of Data Engineering experience, 4+ years of hands-on Snowflake development, Strong SQL expertise, Strong Python development experience, Experience building enterprise ELT/ETL pipelines, Experience with Azure, AWS, or GCP, Experience with dbt, Airflow, Git, and CI/CD, Knowledge of data modeling, Experience with REST APIs and data integration, Strong troubleshooting and performance tuning skills, Financial Services industry experience, Consulting environment experience, Ability to gather business requirements, Experience leading workshops and solution design sessions, Strong verbal and written communication skills 📃 Skills: Snowflake, SQL, Python, Azure, AWS, GCP, dbt, Airflow, Git, CI/CD, Terraform, Snowpark, REST, ELT, ETL 🏢 Description: About us Itero Group is a Women-Owned Small Business focused on simplifying complex transformations. We empower clients in the private and government sectors to become more optimized, digitally enabled, and data-driven organizations through our comprehensive business consulting and innovative delivery solutions. Itero Group's dedicated team members are experienced thought leaders, tenacious workers, and creative thinkers. We hire people who are passionate about being catalysts for change and empower people to express their ideas, create better practices, innovate better products, and become better professionals. We have been named a Great Place to Work for six years and offer a competitive salary and benefits package. Itero Group is seeking an experienced Senior Snowflake Data Engineer to support enterprise data modernization initiatives for leading Financial Services clients. This individual will design, develop, and optimize cloud-based data platforms using Snowflake while partnering with business stakeholders, architects, and analytics teams to deliver scalable, secure, and high-performing data solutions. The ideal candidate has deep experience building enterprise data pipelines, implementing cloud data warehouses, and supporting regulatory and financial reporting initiatives within banking, insurance, capital markets, or asset management organizations. Key Responsibilities - Design, develop, and maintain scalable data pipelines using Snowflake. - Build and optimize ELT/ETL processes to ingest data from multiple enterprise systems. - Develop dimensional data models, data marts, and curated analytical datasets. - Optimize Snowflake performance through clustering, partitioning, workload management, and cost optimization. - Implement data quality, lineage, governance, and security best practices. - Develop solutions utilizing Snowpark, stored procedures, streams, tasks, and dynamic tables where appropriate. - Partner with business stakeholders to understand reporting and analytical requirements. - Build reusable data frameworks supporting Finance, Risk, Compliance, Treasury, and Regulatory Reporting. - Develop automated orchestration using Airflow, Azure Data Factory, AWS Glue, or similar technologies. - Participate in Agile ceremonies including sprint planning, backlog grooming, and code reviews. - Mentor junior engineers and promote engineering best practices. Required Qualifications - 7+ years of Data Engineering experience. - 4+ years of hands-on Snowflake development. - Strong SQL expertise including query optimization. - Strong Python development experience. - Experience building enterprise ELT/ETL pipelines. - Experience with cloud platforms: Azure, AWS, GCP (preferred). - Experience with dbt, Airflow, Git, CI/CD, Terraform (preferred). - Experience working with structured and semi-structured data. - Knowledge of data modeling (Star Schema, Snowflake Schema, Kimball). - Experience with REST APIs and data integration. - Strong troubleshooting and performance tuning skills. Financial Services Experience Required Candidates should possess experience supporting one or more of the following: - Banking - Commercial Banking - Investment Banking - Capital Markets - Asset Management - Wealth Management - Insurance - FinTech Consulting Experience - Experience working in consulting environments such as PwC, Deloitte, EY, KPMG, Accenture, Slalom, or similar. - Ability to gather requirements directly from business stakeholders. - Experience leading client workshops and solution design sessions. - Excellent verbal and written communication skills. - Strong presentation and stakeholder management abilities. Benefits - Medical, dental, and vision plans. - Generous PTO and paid holidays. - 401(k) plan with company match and auto-enrollment. - Company-paid disability, life insurance, and AD&D insurance. - Voluntary benefits including pet insurance and student loan assistance. - FSAs, HSAs, wellness programs, and additional work-life balance perks. Itero Group is an equal opportunity employer and does not discriminate against any employee or applicant because of race, age, sex, color, physical or mental disability, religion, sexual orientation, marital status, national origin, veteran status or political affiliation.

🏢 Summary: Senior Snowflake Data Engineer role focused on designing and optimizing cloud-based data platforms and enterprise data pipelines for Financial Services clients. The position involves building scalable ELT/ETL solutions, implementing data governance and performance optimization practices, and collaborating with stakeholders to support reporting, analytics, and regulatory initiatives. Candidates are expected to bring strong Snowflake, SQL, Python, and cloud platform expertise along with consulting experience. 🗂️ Requirements: 7+ years of Data Engineering experience, 4+ years of hands-on Snowflake development, Strong SQL expertise, Strong Python development experience, Experience building enterprise ELT/ETL pipelines, Experience with Azure, AWS, or GCP, Experience with dbt, Experience with Airflow, Experience with Git and CI/CD, Knowledge of dimensional data modeling, Experience with REST APIs and data integration, Strong troubleshooting and performance tuning skills, Financial Services industry experience, Consulting environment experience, Ability to gather business requirements and lead solution workshops, Strong verbal and written communication skills 📃 Skills: Snowflake, SQL, Python, Azure, AWS, GCP, dbt, Airflow, Git, CI/CD, Terraform, Snowpark, REST, ELT, ETL, Kimball 🏢 Description: About us Itero Group is a Women-Owned Small Business focused on simplifying complex transformations. We empower clients in the private and government sectors to become more optimized, digitally enabled, and data-driven organizations through our comprehensive business consulting and innovative delivery solutions. Itero Group's dedicated team members are experienced thought leaders, tenacious workers, and creative thinkers. We hire people who are passionate about being catalysts for change and empower people to express their ideas, create better practices, innovate better products, and become better professionals. We have been named a Great Place to Work for six years and offer a competitive salary and benefits package. Itero Group is seeking an experienced Senior Snowflake Data Engineer to support enterprise data modernization initiatives for leading Financial Services clients. This individual will design, develop, and optimize cloud-based data platforms using Snowflake while partnering with business stakeholders, architects, and analytics teams to deliver scalable, secure, and high-performing data solutions. The ideal candidate has deep experience building enterprise data pipelines, implementing cloud data warehouses, and supporting regulatory and financial reporting initiatives within banking, insurance, capital markets, or asset management organizations. Key Responsibilities - Design, develop, and maintain scalable data pipelines using Snowflake. - Build and optimize ELT/ETL processes to ingest data from multiple enterprise systems. - Develop dimensional data models, data marts, and curated analytical datasets. - Optimize Snowflake performance through clustering, partitioning, workload management, and cost optimization. - Implement data quality, lineage, governance, and security best practices. - Develop solutions utilizing Snowpark, stored procedures, streams, tasks, and dynamic tables where appropriate. - Partner with business stakeholders to understand reporting and analytical requirements. - Build reusable data frameworks supporting Finance, Risk, Compliance, Treasury, and Regulatory Reporting. - Develop automated orchestration using Airflow, Azure Data Factory, AWS Glue, or similar technologies. - Participate in Agile ceremonies including sprint planning, backlog grooming, and code reviews. - Mentor junior engineers and promote engineering best practices. Required Qualifications - 7+ years of Data Engineering experience. - 4+ years of hands-on Snowflake development. - Strong SQL expertise including query optimization. - Strong Python development experience. - Experience building enterprise ELT/ETL pipelines. - Experience with cloud platforms: Azure, AWS, GCP (preferred). - Experience with dbt, Airflow, Git, CI/CD, Terraform (preferred). - Experience working with structured and semi-structured data. - Knowledge of data modeling (Star Schema, Snowflake Schema, Kimball). - Experience with REST APIs and data integration. - Strong troubleshooting and performance tuning skills. Financial Services Experience Required Candidates should possess experience supporting one or more of the following: - Banking - Commercial Banking - Investment Banking - Capital Markets - Asset Management - Wealth Management - Insurance - FinTech Consulting Experience - Experience working in consulting environments such as PwC, Deloitte, EY, KPMG, Accenture, Slalom, or similar. - Ability to gather requirements directly from business stakeholders. - Experience leading client workshops and solution design sessions. - Excellent verbal and written communication skills. - Strong presentation and stakeholder management abilities. Benefits - Medical, dental, and vision plans. - Generous PTO and paid holidays. - 401(k) plan with company match and auto-enrollment. - Short-term and long-term disability, life insurance, and AD&D insurance. - Voluntary benefits including pet insurance and student loan assistance. - FSAs, HSAs, wellness programs, and additional work-life balance benefits. Itero Group is an equal opportunity employer and does not discriminate against any employee or applicant because of race, age, sex, color, physical or mental disability, religion, sexual orientation, marital status, national origin, veteran status or political affiliation.

🏢 Summary: Senior Snowflake Data Engineer role focused on designing and optimizing cloud-based data platforms and enterprise data pipelines for Financial Services clients. The position involves building scalable ELT/ETL solutions, data models, and automated orchestration workflows while collaborating with stakeholders and mentoring engineers. Candidates must have strong Snowflake, SQL, Python, and cloud platform expertise along with Financial Services and consulting experience. 🗂️ Requirements: 7+ years of Data Engineering experience, 4+ years of hands-on Snowflake development, Strong SQL expertise, Strong Python development experience, Experience building enterprise ELT/ETL pipelines, Experience with Azure, AWS, or GCP, Experience with dbt, Airflow, Git, and CI/CD, Experience working with structured and semi-structured data, Knowledge of Star Schema, Snowflake Schema, and Kimball data modeling, Experience with REST APIs and data integration, Strong troubleshooting and performance tuning skills, Financial Services industry experience, Consulting environment experience, Ability to gather requirements from business stakeholders, Experience leading workshops and solution design sessions, Strong verbal and written communication skills 📃 Skills: Snowflake, SQL, Python, Azure, AWS, GCP, dbt, Airflow, Git, CI/CD, Terraform, Snowpark, REST, ETL, ELT, Kimball 🏢 Description: About us Itero Group is a Women-Owned Small Business focused on simplifying complex transformations. We empower clients in the private and government sectors to become more optimized, digitally enabled, and data-driven organizations through our comprehensive business consulting and innovative delivery solutions. Itero Group is seeking an experienced Senior Snowflake Data Engineer to support enterprise data modernization initiatives for leading Financial Services clients. This individual will design, develop, and optimize cloud-based data platforms using Snowflake while partnering with business stakeholders, architects, and analytics teams to deliver scalable, secure, and high-performing data solutions. The ideal candidate has deep experience building enterprise data pipelines, implementing cloud data warehouses, and supporting regulatory and financial reporting initiatives within banking, insurance, capital markets, or asset management organizations. Key Responsibilities - Design, develop, and maintain scalable data pipelines using Snowflake. - Build and optimize ELT/ETL processes to ingest data from multiple enterprise systems. - Develop dimensional data models, data marts, and curated analytical datasets. - Optimize Snowflake performance through clustering, partitioning, workload management, and cost optimization. - Implement data quality, lineage, governance, and security best practices. - Develop solutions utilizing Snowpark, stored procedures, streams, tasks, and dynamic tables where appropriate. - Partner with business stakeholders to understand reporting and analytical requirements. - Build reusable data frameworks supporting Finance, Risk, Compliance, Treasury, and Regulatory Reporting. - Develop automated orchestration using Airflow, Azure Data Factory, AWS Glue, or similar technologies. - Participate in Agile ceremonies including sprint planning, backlog grooming, and code reviews. - Mentor junior engineers and promote engineering best practices. Required Qualifications - 7+ years of Data Engineering experience. - 4+ years of hands-on Snowflake development. - Strong SQL expertise including query optimization. - Strong Python development experience. - Experience building enterprise ELT/ETL pipelines. - Experience with cloud platforms: Azure, AWS, GCP (preferred). - Experience with dbt, Airflow, Git, CI/CD, Terraform (preferred). - Experience working with structured and semi-structured data. - Knowledge of data modeling (Star Schema, Snowflake Schema, Kimball). - Experience with REST APIs and data integration. - Strong troubleshooting and performance tuning skills. Financial Services Experience Required Candidates should possess experience supporting one or more of the following: - Banking - Commercial Banking - Investment Banking - Capital Markets - Asset Management - Wealth Management - Insurance - FinTech Consulting Experience - Experience working in consulting environments such as PwC, Deloitte, EY, KPMG, Accenture, Slalom, or similar. - Ability to gather requirements directly from business stakeholders. - Experience leading client workshops and solution design sessions. - Excellent verbal and written communication skills. - Strong presentation and stakeholder management abilities. Benefits - Health & Wellness: Medical (BC-BS), dental, and vision plans. - Paid Time Off: Generous PTO, paid holidays, and increasing PTO based on years of service. - Retirement Savings: 401(k) plan with company match and auto-enrollment. - Company-Paid Coverage: Short-term and long-term disability, life insurance, and AD&D insurance. - Additional Options: Voluntary benefits including pet insurance and student loan assistance up to $1,000 annually. - Perks: FSAs, HSAs, wellness programs, and more to enhance work-life balance. Itero Group is an equal opportunity employer and does not discriminate against any employee or applicant because of race, age, sex, color, physical or mental disability, religion, sexual orientation, marital status, national origin, veteran status or political affiliation.

🏢 Summary: Senior Cloud Engineer role focused on designing, implementing, and supporting secure Microsoft cloud and hybrid infrastructure solutions across Azure, Microsoft 365, and GCC High environments. The position combines hands-on engineering with technical leadership to deliver scalable, compliant cloud architectures in complex enterprise settings. Responsibilities include Azure infrastructure, identity and access management, Intune, Azure Virtual Desktop, and cloud security operations. 🗂️ Requirements: 8+ years of experience in cloud engineering, systems engineering, or enterprise infrastructure, Strong hands-on experience with Microsoft 365 administration and security, Proven experience in GCC High or other regulated cloud environments, Deep expertise with Microsoft Intune for device and application management, Strong proficiency with Azure infrastructure services, Experience deploying and supporting Azure Virtual Desktop, Solid background in Windows Server and enterprise infrastructure, Strong understanding of identity management using Microsoft Entra ID, Ability to design secure, scalable, and compliant cloud architectures 📃 Skills: Azure, Microsoft365, GCCHigh, Intune, AzureVirtualDesktop, WindowsServer, ActiveDirectory, DNS, DHCP, GroupPolicy, EntraID, ConditionalAccess, MFA, SSO, ExchangeOnline, Teams, SharePoint, FSLogix, PowerShell, AzureCLI, Bicep, Terraform, Linux, Ubuntu, RHEL 🏢 Description: About us Itero Group is a Women-Owned Small Business focused on simplifying complex transformations. We empower clients in the private and government sectors to become more optimized, digitally enabled, and data-driven organizations through our comprehensive business consulting and innovative delivery solutions. Itero Group's dedicated team members are experienced thought leaders, tenacious workers, and creative thinkers. Senior Cloud Engineer We are seeking a Senior Cloud Engineer who brings deep Microsoft cloud expertise and thrives in secure, complex environments. The Senior Cloud Engineer will design, implement, and support cloud and hybrid infrastructure solutions across Microsoft 365, Azure, and GCC High environments. This role requires strong technical leadership, hands-on engineering capability, and the ability to collaborate with cross-functional teams to deliver secure, scalable, and compliant cloud solutions. Key Responsibilities - Architect, deploy, and manage Azure infrastructure including compute, networking, storage, identity, and security services. - Administer and optimize Microsoft 365 workloads, including Exchange Online, Teams, SharePoint, and security/compliance features. - Support and maintain GCC High (Government Community Cloud) environments, ensuring adherence to federal compliance and security requirements. - Lead configuration, policy development, and lifecycle management in Microsoft Intune (Endpoint Manager) for Windows, iOS, and Android devices. - Design, deploy, and support Azure Virtual Desktop (AVD) environments, including image management, FSLogix, scaling, and performance tuning. - Manage and maintain server infrastructure (Windows Server, AD DS, DNS, DHCP, Group Policy) in hybrid environments. - Administer and enhance identity and access management using Microsoft Entra ID, including Conditional Access, MFA, SSO, and identity governance. - Implement cloud security best practices, monitoring, and compliance controls across Azure and M365. - Troubleshoot complex cloud, identity, and infrastructure issues across hybrid environments. - Develop documentation, runbooks, and operational standards for cloud services. Required Qualifications - 8+ years of experience in cloud engineering, systems engineering, or enterprise infrastructure roles. - Strong hands-on experience with Microsoft 365 administration and security. - Proven experience working within GCC High or other regulated cloud environments. - Deep expertise with Microsoft Intune for device and application management. - Strong proficiency with Azure infrastructure (VMs, VNets, NSGs, Storage, Key Vault, Monitoring, Automation). - Experience deploying and supporting Azure Virtual Desktop. - Solid background in Windows Server and enterprise infrastructure. - Strong understanding of identity management using Microsoft Entra ID. - Ability to design secure, scalable, and compliant cloud architectures. Nice to Have - Experience with Linux (Ubuntu, RHEL, or similar). - Certifications such as: AZ-104: Microsoft Azure Administrator, SC-300: Identity and Access Administrator. - Experience with automation tools (PowerShell, Azure CLI, Bicep, Terraform). - Familiarity with Zero Trust principles and cloud security frameworks. Soft Skills - Strong communication and documentation skills. - Ability to lead technical initiatives and mentor junior engineers. - Consulting mindset with the ability to work independently in a remote environment. Benefits Health & Wellness: Medical (BC-BS), dental, and vision plans. Paid Time Off: Generous PTO, paid holidays, and increasing PTO based on years of service. Retirement Savings: 401(k) plan with company match and auto-enrollment. Company-Paid Coverage: Short-term and long-term disability, life insurance, and AD&D insurance. Additional Options: Voluntary benefits including pet insurance and student loan assistance up to $1,000 annually. Perks: FSAs, HSAs, wellness programs, and more to enhance work-life balance. Itero Group is an equal opportunity employer and does not discriminate against any employee or applicant because of race, age, sex, color, physical or mental disability, religion, sexual orientation, marital status, national origin, veteran status or political affiliation.

🏢 Summary: IT Support Engineer contract role focused on IT operations, infrastructure, cybersecurity, network administration, and enterprise systems management in a fast-paced environment. The position involves supporting global IT teams, managing hardware and software assets, maintaining corporate networks, and optimizing IT services and security. The role offers potential conversion to a permanent position along with comprehensive benefits and hybrid work flexibility. 🗂️ Requirements: 2+ years experience in IT roles, Experience working with global IT teams across multiple time zones, Experience managing IT assets, Experience managing corporate networks and network components, Knowledge of Google Workspace, Knowledge of JIRA, Knowledge of Confluence, Experience with SaaS tooling management, Experience implementing and managing IAM platforms, Experience managing MDM solutions, Experience supporting Windows devices, Experience supporting Mac devices, Experience supporting Linux devices, Strong problem-solving skills 📃 Skills: GoogleWorkspace, JIRA, Confluence, SaaS, IAM, MDM, Windows, Mac, Linux, Networking, Cybersecurity, ITSM 🏢 Description: About Us Duco is on a mission to reduce the time spent on data-related work by 90%. Our enterprise data automation platform empowers teams to work more efficiently and meaningfully by giving them the ability to automate data controls with the latest technology, such as no-code, the cloud, and AI. We help firms to start trusting their data by giving them one intuitive platform to automate the front-to-back processing of all kinds of data, from structured Excels and RTFs to unstructured PDFs and emails. This eliminates manual work across the data lifecycle and enables firms to act faster, work smarter, save money, reduce risk, and comply with regulatory requirements. The Role We are looking for an IT Support Engineer to be responsible for managing and optimising the company's IT systems and support services. This includes overseeing network administration, systems management, hardware management and deployment, cybersecurity, and collaborating with other departments to align IT initiatives with the company's overall objectives. The ideal candidate will have a blend of technical expertise, leadership skills, and an understanding of business needs. This is a 6-month contract role with potential for conversion to a full-time, permanent position contingent on business needs. Primary Responsibilities: - Execute strategic IT, infrastructure, and Infosec projects - Support the day-to-day activities of the IT Ops team to ensure timely resolutions of technical issues - Maintain IT policies, procedures, and documentation for team processes - Ensure service level agreements (SLAs) are appropriate and met - Manage and provide oversight on hardware and software management - Support IT incident and problem management - Support implementation of a strategic long-term IT roadmap and strategy - Ensure security and availability of networks, hardware, peripherals, and enterprise network - Support optimisation of IT costs - Support IT supplier management in North America - Own hardware lifecycle management in North America - Support maintenance of network infrastructure in the North America region Requirements: - 2+ years of previous experience in an IT role - Experience working with global IT teams across multiple time zones - Experience managing IT assets - Experience managing corporate networks, including network components - Extensive knowledge of Google Workspace, JIRA, and Confluence - Extensive knowledge of SaaS tooling and management - Experience implementing and managing IAM platforms - Experience managing MDM solutions across different platforms - Experience with Windows, Mac, and Linux hardware-based devices - Ability to work in a fast-paced and collaborative environment - Excellent problem-solving skills and strategic thinking ability Benefits: - Annual base salary between $75,000 and $90,000 based on experience and qualifications - Performance-based bonus - Healthcare insurance with one fully paid HDHP - 401(k) retirement plan company match up to 4% - Unlimited annual holiday - Enhanced family leave - Employee Assistance Programme - 4 volunteering days off - Hybrid work policy with 2 days per week in office - Opportunity to work abroad for up to 6 weeks per year - Personal learning and development opportunities - Referral bonus program - Spot rewards - Employee of the Month and Employee of the Year awards Disclaimer Because we are committed to inclusivity, we strive to provide equitable opportunities for everyone. If accommodation is required during the recruitment process, applicants may request support. During the interview process and after hire, discrimination based on protected characteristics is prohibited.

🏢 Summary: The offer is for an IT Service Manager responsible for overseeing global IT service management processes, ensuring standardized service delivery, and improving service quality and customer satisfaction. The role focuses on managing SLAs, leading service reviews, and aligning IT services with business expectations using established frameworks and best practices. 🗂️ Requirements: Bachelor’s degree in Information Technology, Computer Science, or related field, Proven experience as IT Service Manager or similar role, Strong knowledge of ITIL framework, Strong knowledge of COBIT framework, Experience in IT service management processes, Fluent English (spoken and written) 📃 Skills: ITIL, COBIT, SLA, ITSM, ServiceManagement, Reporting, Analytics 🏢 Description: About Us ERGO Technology & Services S.A. (ET&S), a member of the Munich Re and ERGO Group, is delivering integrated IT and business services to international markets. Our expertise lies in providing advanced IT services, with a focus on modern, business-driven technology solutions. On the business side, we also support the Group in various end-to-end insurance processes, including finance, operations, and underwriting. With offices in Warsaw and Gdansk, and strong global partnerships, we foster a dynamic, multicultural environment that promotes diversity and international opportunities. About the role As part of Global Service Management tower, we design and deliver comprehensive approach to managing IT services and processes across an entire organization on a global scale. This includes the establishment of standardized processes and practices to ensure consistent service delivery, regardless of location. The IT Service Manager oversees the implementation of IT service management best practices, manages service level agreements, and acts as a liaison between the IT department, technical teams and other business units. The primary purpose of this role is to enhance the overall IT service quality and customer satisfaction. How you will get the job done preparing and delivering the monthly Service Review Report, providing a consolidated view of service performance and key service management topics ensuring that the standard report meets the expectations of the affiliate’s key stakeholders consulting and supporting Product Owners and Service Receivers in developing and maintaining Service Description documentation, particularly regarding SLA content and requirements leading regular Service Review Meetings with affiliate representatives, presenting performance results, discussing improvement opportunities, and ensuring alignment of service expectations Skills and experience you will need fluent spoken and written English bachelor’s degree in Information Technology, Computer Science, or a related field proven experience as an IT Service Manager or in a similar role strong knowledge of ITIL and COBIT frameworks and service management best practices excellent leadership and team management skills strong analytical and problem-solving abilities exceptional communication and interpersonal skills Perks & Benefits Let's be healthy Medical package, sports card, and numerous sports sections – these are some of the benefits that help our employees stay in good shape. Let's be balanced Work-life balance is a key aspect of a healthy workplace. We offer our employees flexible working hours, a confidential employee assistant program, as well as the possibility of remote working. However, staying at home with our in-office gaming room and dog-friendly office in Warsaw won’t be easy. Let's be smart We organize numerous workshops and training courses. Thanks to hackathons and meetups, our specialists share their expertise with others. Additionally, we have a wide range of digital learning platforms and language courses. Let's be responsible Each year, we participate in several CSR activities, during which, together with our colleagues, we do our best to create a better future. Let's be fun Company-wide bike races and soccer matches, film marathons in our cinema room or other engaging team-building activities – we got it covered! Let's be diverse Every team member is valued, regardless of gender, nationality, religious beliefs, disability, age, and sexual orientation or identity. Your qualifications, experience, and mindset are our greatest benefit!