Strategy Lead

🏢 Summary: Lead end-to-end CRM and email marketing strategy for a healthcare education institution, driving audience segmentation, personalization, and optimization across enrollment journeys. Oversee testing frameworks and performance analysis while providing strategic direction across paid, social, owned, and AI-driven channels. Act as the strategic lead connecting data, creative, and channel performance to improve content effectiveness and commercial outcomes. 🗂️ Requirements: Proven senior-level experience in strategy, planning, or integrated marketing, Deep expertise in CRM and email marketing strategy in complex, multi-program environments, Hands-on experience with enterprise CRM platforms (e.g. Salesforce Marketing Cloud, HubSpot, Marketo), Strong knowledge of paid social, organic social, owned content, and performance marketing, Experience building testing and optimization frameworks (A/B testing, lifecycle journeys), Strong analytical skills including attribution modelling and performance analysis, Experience working with data teams to build measurement frameworks and dashboards, Ability to use AI tools for research, insight generation, and campaign planning, Strategic use of OMG, Pencil, and Share of Model platforms 📃 Skills: CRM, Email, Salesforce, HubSpot, Marketo, A/B, Attribution, Analytics, Dashboards, PaidSocial, PerformanceMarketing, AI, OMG, Pencil, ShareofModel 🏢 Description: Role: Strategy Lead Location: Baltimore, Maryland The Opportunity: This is an opportunity to join OLIVER's dedicated in-house studio embedded with a leading healthcare education institution as Strategy Lead — the strategic intelligence function for a fully integrated creative production studio serving 100,000+ enrolled students across a large, multi-brand portfolio of students, professionals, and enterprise audiences across the healthcare education sector. The constraint on the next phase of growth is not lack of strategy — it is content velocity, content relevance, and the ability to test and personalize at scale. Your role is to make sure the studio is always working from the sharpest possible strategic foundation, turning audience insight, channel performance, and market intelligence into clear direction for creative and CRM execution. Based in Baltimore you will lead the end-to-end strategy for email and CRM program — the studio's most commercially critical workstream — while also providing strategic input and optimization direction across paid, social, owned, and emerging channels. This is supported by a platform architecture where OMG organizes and orchestrates the work; Pencil is where the work gets created and optimized and Share of Model is how our client will stay one step ahead in AI-driven discovery. You will be one of the primary users of all three. About the role: The Strategy Lead is the strategic backbone of the OLIVER studio. Approximately 60% of your focus sits on CRM and email — owning the strategy, audience architecture, and optimization roadmap for institution enrollment marketing programs. The remaining 40% spans the broader channel mix: paid social, organic social, owned content, web, and performance marketing — providing strategic input, testing frameworks, and optimization direction that ensures the studio is always creating the right content for the right audience in the right channel. You are the person who connects insight to execution. You work closely with the Business Director on client strategy, with CRM Campaign Managers on email performance, with the Associate Creative Director on content strategy, and with the Data Analyst on measurement. Three lead SLAs anchor the partnership — cost per asset, speed to delivery, and creative effectiveness in market — and your strategic direction should be visibly improving the third. What you will be doing: CRM & Email Strategy (approx. 60%) - Lead the end-to-end CRM and email marketing strategy for enrollment programs across all institutions — including lead nurture, application, enrolment, and retention journeys - Define and maintain audience segmentation frameworks, personalization strategies, and lifecycle contact architectures across five healthcare education institutions - Build and own the testing and optimization roadmap for email — A/B frameworks, send cadence strategies, content personalization logic, and subject line performance analysis - Partner with the Data Analyst and CRM Campaign Managers to translate performance data into clear strategic recommendations, and feed those recommendations back into the next campaign cycle - Maintain deep platform fluency across CRM and email technology stack; advise on platform utilization, automation opportunities, and data quality requirements Cross-Channel Strategy & Optimization (approx. 40%) - Provide strategic input and optimization direction across broader channel mix — paid social, organic social, owned content, web, and performance marketing - Use Share of Model to understand brand visibility in AI-generated answers, optimize AI search visibility, identify share of voice across models, and surface brand strengths and weaknesses - Develop content and channel testing frameworks to optimize creative effectiveness across formats - Partner with the Associate Creative Director to translate strategic insight into creative direction - Lead brand and audience insight work: analyze conversations, sentiments, audience behavior, and content resonance to prioritize messaging and approach opportunities - Monitor competitor positioning, category trends, and audience signals to inform ongoing strategic recommendations - Contribute to QBR preparation, bringing strategic performance narrative and forward-looking channel recommendations to senior stakeholders Account-Wide Strategic Leadership - Serve as the studio's primary strategic voice, connecting client ambitions to studio capability - Ensure strategy is embedded in briefing, production, and review processes - Develop optimization frameworks including creative testing protocols and content scoring via Pencil's performance intelligence What you need to be great in this role: - Proven experience in a senior strategy, planning, or integrated marketing role - Deep expertise in CRM, email marketing strategy, and lifecycle planning in a complex, multi-program environment - Experience with enterprise CRM platforms (Salesforce Marketing Cloud, HubSpot, Marketo, or equivalent) - Strong working knowledge of paid social, organic social, owned content, and performance marketing channels - Strong analytical capability including performance data interpretation, attribution modelling, and A/B testing analysis - Experience building measurement frameworks and performance dashboards with data teams - Experience using AI tools to accelerate research, audience insight, content strategy, and campaign planning - Ability to leverage Pencil's connection to live ad accounts to pull creative performance data into production workflows - Ability to set AI-informed quality standards and testing frameworks Compensation: The base salary for this position ranges from $127,500.00 to $142,500.00. Individual compensation varies based on job-related factors including location, business needs, level of responsibility, experience, and qualifications. The range listed is one component of the total compensation package.

🏢 Summary: Remote Account Manager role supporting high-volume marketing and content production operations across multiple business units. The position focuses on brief management, stakeholder communication, workflow coordination, and cross-functional collaboration with integrated project managers. Candidates should have experience in account or project management within creative or marketing environments and familiarity with workflow systems and AI-assisted tools. 🗂️ Requirements: Experience in account management, client services, or project management, Background in creative, marketing, or content production environments, Strong organizational and multitasking skills, Written and verbal stakeholder communication skills, Experience managing multiple concurrent workstreams, Familiarity with workflow or project management systems, Understanding of creative production workflows, Ability to collaborate across remote and multi-location teams, Proactive problem-solving approach, Willingness to learn AI-assisted workflow tools 📃 Skills: OMG, Workfront, Asana, AI, Pencil 🏢 Description: Established in 2004, OLIVER is the world's first specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. The company partners with over 300 clients in 40+ countries and leverages AI technology to enhance creativity, efficiency, and decision-making. Role: Account Manager The Account Manager manages the day-to-day relationship between marketing teams and the OLIVER studio across one or more business units. Responsibilities include brief management, project tracking, stakeholder communication, and ensuring the smooth flow of work through the OMG system. The role also involves partnering with Integrated Project Managers in Mexico City to ensure production milestones are met and issues are resolved proactively. Based in Minneapolis, MN, the role is part of a three-person Account Management team supporting the Business Director in delivering a seamless, high-volume content production operation across the client's organization. The position requires thriving in fast-paced, multi-stakeholder environments and integrating closely with the client's business. What you will be doing: - Manage a portfolio of active briefs across one or more business units from intake through delivery, ensuring projects are tracked, resourced, and delivered to agreed SLAs - Build strong working relationships with marketing stakeholders as a responsive and proactive day-to-day contact - Work within OMG to raise, track, and close briefs and maintain project status information - Partner with Integrated Project Managers to coordinate production milestones and manage dependencies - Support preparation of weekly status reports and QBR documentation - Manage stakeholder expectations around timelines, creative scope, and delivery - Review briefs for completeness and clarity before routing to creative and production teams - Track and flag scope changes, version control issues, and resourcing risks - Contribute to the studio culture and engage with university brands, programs, and priorities What you need to be great in this role: - Experience in account management, client services, or project management in creative, marketing, or content production environments - Strong organizational skills and ability to manage multiple concurrent workstreams - Clear written and verbal communication skills - Proactive and solutions-focused mindset - Familiarity with project management or workflow systems such as OMG, Workfront, or Asana - Understanding of creative production workflows in multi-channel content environments - Comfort collaborating remotely with multi-location teams - Curiosity about AI tools enhancing account management and creative production workflows - Willingness to develop proficiency with Pencil and OMG AI-assist features - Ability to break down complex workloads into manageable priorities Compensation: The base salary for this position ranges from $97,750.00 to $109,250.00 USD depending on experience, qualifications, and business needs. OLIVER is an equal opportunity employer committed to creating an inclusive working environment and embedding sustainability into every stage of the project lifecycle.

🏢 Summary: Remote Account Manager role supporting high-volume marketing and content production operations across business units. The position focuses on managing briefs, stakeholder communication, project tracking, and coordinating production workflows with cross-location teams using project management systems and AI-assisted tools. 🗂️ Requirements: Experience in account management, client services, or project management, Experience in creative, marketing, or content production environments, Strong organizational and multitasking skills, Clear written and verbal communication skills, Ability to manage multiple concurrent workstreams, Familiarity with project management or workflow systems, Understanding of creative production workflows, Ability to collaborate with remote and multi-location teams, Interest in AI-enhanced workflows, Willingness to learn Pencil and OMG AI-assist features 📃 Skills: OMG, Workfront, Asana, Pencil, AI 🏢 Description: Established in 2004, OLIVER is the world's first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. Role: Account Manager Location: Chicago, IL (Remote) The Account Manager manages the day-to-day relationship between marketing teams and the OLIVER studio across one or more business units. You are responsible for brief management, project tracking, stakeholder communication, and the smooth flow of work through the OMG system. You partner with Integrated Project Managers in Mexico City to ensure production milestones are met and flagged issues are resolved proactively. Based in Minneapolis, MN you'll be part of a three-person Account Management team supporting the Business Director in delivering a seamless, high-volume content production operation across our client's organization. Working at the heart of a brand means integrating seamlessly across your client's business and evolving needs. This is a role for someone who thrives in fast-paced, multi-stakeholder environments and genuinely enjoys being embedded in a client's world. We support flexible working and are open to different arrangements. We offer reasonable adjustments throughout the process. Quick Facts What you will be doing: - Manage a portfolio of active briefs across one or more business units — from brief intake through delivery — ensuring all projects are tracked, resourced, and delivered to agreed SLAs - Build strong working relationships with marketing stakeholders, acting as a responsive, knowledgeable, and proactive day-to-day contact - Work within OMG to raise, track, and close briefs; maintain up-to-date project status information and support proactive alerting on potential bottlenecks - Partner with Integrated Project Managers (Mexico City) to coordinate production milestones, manage dependencies, and ensure seamless cross-location delivery - Support the preparation of weekly status reports and QBR documentation under the guidance of the Business Director - Manage stakeholder expectations around timelines, creative scope, and delivery - Review briefs for completeness and clarity before routing to the creative and production team; escalate ambiguities promptly - Track and flag scope changes, version control issues, or resourcing risks to the Business Director and Program Director - Contribute to the studio's insider culture: present, curious, and deeply engaged with university brands, programs, and priorities What you need to be great in this role: - Experience in an account management, client services, or project management role in a creative, marketing, or content production environment - Strong organizational skills and the ability to manage multiple concurrent workstreams without losing detail or momentum - Clear, confident written and verbal communication skills - A proactive, solutions-first working style - Familiarity with project management or workflow systems (OMG, Workfront, Asana, or similar) - An understanding of creative production workflows — briefing, resourcing, review, and delivery — in a multi-channel content environment - Interest in or familiarity with higher education or healthcare marketing is a plus - Comfort working across a multi-location team and collaborating remotely with nearshore colleagues in Mexico City - Curiosity about how AI tools can enhance account management and creative production workflows - Willingness to develop proficiency with Pencil and OMG's AI-assist features as part of ongoing studio development - Agentic mindset: ability to break down complex multi-brief workloads into clear, manageable priorities Compensation - Base salary range: $97,750.00 to $109,250.00 USD - Compensation varies based on location, business needs, responsibility level, experience, and qualifications Our values shape everything we do: - Be ambitious to succeed - Be imaginative to push the boundaries of what's possible - Be inspirational to do groundbreaking work - Be always learning and listening to understand - Be results-focused to exceed expectations - Be actively pro-inclusive and anti-racist across our community, clients and creations OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards embedding sustainability into every department and through every stage of the project lifecycle.

🏢 Summary: Senior strategic lead role owning a portfolio of high-impact client accounts and translating business objectives into integrated, full-funnel media strategies. Responsible for executive client leadership, media mix architecture, advanced measurement frameworks, and overall account health including revenue and profitability. Combines visionary strategy with operational rigor to drive measurable growth across multi-channel ecosystems. 🗂️ Requirements: 7+ years experience in media or marketing strategy, Experience leading complex multi-channel accounts with full-funnel ownership, Strong financial acumen in budget forecasting and revenue management, Experience leading executive-level client engagements, Deep understanding of attribution models, incrementality testing, and media mix modeling, Ability to translate business objectives into integrated media and data strategies, Strong organizational leadership experience, Bachelor’s degree in Marketing, Communications, Business or equivalent experience 📃 Skills: PaidSearch, Social, Programmatic, Video, CTV, YouTube, RetailMedia, MTA, MMM, Attribution, Incrementality, Analytics, Budgeting, Forecasting 🏢 Description: The Role As a Director, Client Strategy (Media Director), you are the senior strategic lead and business owner across a portfolio of high-impact client relationships. You serve as a primary lead for the client, bridging the gap between their bottom-line business objectives and integrated marketing execution, ensuring that every engagement drives measurable business growth while strengthening long-term partnerships. You are responsible for translating complex business objectives into cohesive, full-funnel marketing strategies across the integrated media ecosystem. This includes architecting the media mix, aligning measurement frameworks, guiding audience strategy, and ensuring cross-channel execution ladders back to enterprise goals. Beyond strategy development, you are accountable for overall account health—including client satisfaction, retention, revenue growth, and profitability. You serve as a trusted advisor to executive-level client stakeholders while mentoring and leading cross-functional internal teams to deliver exceptional work. This role requires a balance of visionary strategic thinking and operational rigor. Benefits - Remote-first culture - Unlimited PTO - Extended Holiday break (Winter) - Flexible schedules - Work from anywhere options* - 100% paid parental leave - 401(k) matching - Medical, Dental, Vision, Life, Pet Insurance - Sponsored life insurance - Short Term Disability insurance and additional voluntary insurance - Annual Class Pass credits and more Compensation The anticipated annual salary for this role will range from $120,000 - $140,000. The total compensation package includes the benefits listed above and an annual performance bonus. This role has an associated annual target bonus component paid out based on company, department, and individual performance. Bonuses are not guaranteed and eligibility requires active employment in good standing. You Will Be - Serving as the strategic lead and primary business owner across a portfolio of accounts - Designing and guiding multi-channel strategies across Paid Search, Social, Programmatic, Video, CTV, YouTube, Retail Media, and emerging platforms - Translating client KPIs, unit economics, and growth goals into structured media investment frameworks and budget allocations - Leading executive-level client engagements including QBRs, annual planning sessions, and strategic presentations - Identifying same-store growth and expansion opportunities while partnering with Business Development - Owning account health metrics including retention, revenue growth, profitability, and delivery quality - Ensuring all deliverables meet strategic standards and drive measurable impact - Partnering with Analytics teams to operationalize MTA, MMM, incrementality testing, and advanced measurement frameworks - Driving structured test-and-learn roadmaps to unlock performance gains - Acting as the connective lead between media, analytics, creative, and client leadership - Leading and mentoring channel team members - Elevating internal processes, planning rigor, and strategic storytelling standards - Staying ahead of industry trends, emerging platforms, and technology shifts You Must Have - 7+ years of experience in media, marketing strategy, or integrated client leadership - Proven experience leading complex, multi-channel accounts with full-funnel strategy ownership - Strong financial acumen, including budget forecasting, revenue management, and profitability oversight - Demonstrated ability to lead executive-level client conversations and influence senior stakeholders - Deep understanding of measurement frameworks including attribution models, incrementality testing, and media mix modeling - Experience translating business objectives into integrated media, creative, and data strategies - Exceptional communication skills - Strong organizational leadership skills - Bachelor’s degree in Marketing, Communications, Business, or equivalent experience Nice to Have - Experience working within an agency environment supporting enterprise or high-growth brands - Exposure to brand, retail, or streaming/entertainment clients - Familiarity with advanced analytics tools and dashboard platforms - Experience supporting new business pitches and commercial strategy

🏢 Summary: The role involves leading the design and implementation of a comprehensive testing strategy for operational and cyber resilience, ensuring effective recovery from major incidents. It focuses on disaster recovery, business continuity, and large-scale resilience testing within a regulated financial environment. The position requires close collaboration with cross-functional teams to validate and strengthen organizational recovery capabilities. 🗂️ Requirements: Extensive experience in senior testing leadership role, Experience in financial services or banking sector, Strong knowledge of Business Continuity Management, Strong knowledge of Crisis Management, Strong knowledge of Cyber Resilience, Experience designing Disaster Recovery testing programs, Experience managing large-scale testing programs, Ability to coordinate cross-functional technical teams, Experience conducting risk assessments, Ability to design and implement testing strategies 📃 Skills: BCM, Cybersecurity, DisasterRecovery, RiskManagement, DORA, EBA, PRA, Basel, Testing, Resilience 🏢 Description: Testing Strategy Lead – Operational & Cyber Resilience Location: Warsaw or Gdańsk (Hybrid – 3 days onsite) Language: English About the Role An experienced Testing Strategy Lead is sought to support a large-scale program focused on operational resilience and cyber recovery capabilities . The role will focus on designing and implementing a comprehensive testing strategy for Minimum Viable Business (MVB) capabilities , ensuring the organization can effectively respond to and recover from major operational or cyber incidents. This position works closely with senior stakeholders across technology, cyber resilience, risk, business continuity, and business teams , contributing to a strategic resilience program with high regulatory and organizational impact. Key Responsibilities Design and implement a comprehensive testing strategy for operational and cyber resilience capabilities. Develop recovery testing plans and execution schedules for critical systems and business processes. Coordinate large-scale resilience and disaster recovery testing exercises involving multiple technical and business teams. Define and manage dependencies between business processes, applications, and infrastructure to ensure realistic recovery scenarios. Conduct risk assessments and design realistic disaster scenarios to validate organizational resilience. Develop and execute different types of resilience tests, including tabletop, integrated, and technology-level testing. Support the setup and configuration of testing environments for resilience and recovery exercises. Continuously improve the testing strategy based on test results, feedback, and evolving regulatory requirements . Communicate testing strategy and results to senior stakeholders and ensure alignment between business and technology teams. Requirements Extensive experience as a Testing Manager, Test Strategy Lead, or similar senior testing leadership role within large organizations. Strong background in the financial services or banking sector , including familiarity with banking products and regulatory environments. Deep understanding of Business Continuity Management (BCM), Crisis Management, and Cyber/Operational Resilience . Proven experience designing and executing Disaster Recovery and recovery testing programs in complex environments. Experience managing large testing programs and coordinating cross-functional teams during resilience or recovery exercises. Ability to collaborate effectively with stakeholders across technology, security, risk, compliance, and business domains . Excellent communication skills and ability to translate strategic objectives into practical testing frameworks. Nice to Have Familiarity with regulatory frameworks such as DORA, EBA, PRA, or Basel . Experience working on enterprise resilience or regulatory transformation programs . What the Role Offers Participation in a strategic cyber resilience and operational resilience program . Opportunity to shape the long-term testing framework for recovery and resilience capabilities. Collaboration with senior stakeholders across risk, cyber security, technology, and business domains . High impact role contributing to the organizational resilience of a large financial institution .

🏢 Summary: The Art Director role focuses on delivering high-quality, multi-channel digital design across multiple university brands within a structured in-house studio environment. The position combines strong craft in art direction with AI-assisted design workflows to produce brand-compliant, audience-relevant creative assets. This role requires managing multiple briefs, ensuring technical accuracy, and collaborating closely with copywriters and creative leadership. 🗂️ Requirements: Portfolio demonstrating strong art direction and digital design craft (email, social, display, video), Professional proficiency in Adobe Creative Suite and/or Figma, Experience in high-volume, multi-brand content production environments, Understanding of accessibility standards and email/digital production specifications, Experience with AI-assisted design tools and workflows, Ability to manage multiple concurrent briefs and meet deadlines, Proficiency with AI image generation tools (Pencil, Adobe Firefly, Midjourney or equivalent), Ability to evaluate and refine AI-generated design outputs, Experience building AI-assisted design workflows 📃 Skills: Photoshop, Illustrator, InDesign, Figma, Pencil, Firefly, Midjourney, AI, Email, Display, OOH, Video 🏢 Description: Role: Art Director Location: Baltimore, Maryland About the role: The Art Director is a craft specialist and independent creative contributor within the OLIVER studio. You deliver high-quality design across multiple brands and formats, working from clear creative briefs set by the Associate Creative Director. You collaborate with Senior Copywriters and fellow Art Directors to produce integrated, multi-channel creative that is brand-true, audience-relevant, and SLA-compliant. What you will be doing: - Design across a wide range of digital formats — email, paid social, display, digital OOH, web, and video support - Maintain brand integrity across all visual output, applying each institution's distinct identity with precision and care - Work from briefs provided by the Associate Creative Director, delivering design concepts and executions to the agreed quality standard and timeline - Partner with Senior Copywriters and Copywriters to ensure visual and verbal elements of every asset are fully integrated - Use Pencil and other AI-assisted design tools to enhance production speed and creative iteration, applying rigorous human quality judgment at every stage - Work within OMG to manage your active workload, update project status, and flag capacity or scheduling issues proactively - Contribute to the QA and review process, ensuring all design assets are technically accurate, brand-compliant, and delivery-ready before approval - Participate in brand immersion sessions to build deep knowledge of five university brands, their audiences, and the compliance requirements of higher education marketing - Adapt and version existing creative across formats, sizes, and channels — including both manual adaptation and AI-assisted resizing and reformatting What you need to be great in this role: - A portfolio demonstrating strong art direction and design craft across digital channels — email, social, display, and/or video - Professional proficiency with Adobe Creative Suite (Photoshop, Illustrator, InDesign) and/or Figma - Experience working in high-volume, multi-brand content production environments, with a structured, detail-oriented approach to delivery - Understanding of accessibility, email design specifications, and digital production requirements - Experience with or genuine interest in AI-assisted design tools and workflows - Familiarity with higher education, healthcare, or mission-driven marketing is a meaningful differentiator - Ability to manage multiple concurrent briefs without losing quality or missing deadlines - Proficiency with AI design and image generation tools (Pencil, Adobe Firefly, Midjourney, or equivalent) to enhance creative output and iteration speed - Experience building personal AI-assisted design workflows to improve efficiency and quality - Ability to critically evaluate AI-generated design outputs and apply creative judgment to ensure brand quality - Agentic approach to multi-brief creative execution: organized, systematic, and proactive At the time of this posting, the base salary for this position may range from $110,500.00 to $123,500.00. Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications. The range listed is just one component of the total compensation package. Our values shape everything we do: - Be Ambitious to succeed - Be Imaginative to push the boundaries of what's possible - Be Inspirational to do groundbreaking work - Be always learning and listening to understand - Be Results-focused to exceed expectations - Be actively pro-inclusive and anti-racist across our community, clients and creations Equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. The company has set ambitious environmental goals around sustainability, with science-based emissions reduction targets, embedding sustainability into every department and through every stage of the project lifecycle.

🏢 Summary: Art Director role focused on creating and adapting high-volume multi-channel digital creative for multiple university brands using traditional and AI-assisted design workflows. The position involves collaboration with copywriters and creative leads to deliver brand-compliant assets across email, social, display, web, video, and digital OOH formats. 🗂️ Requirements: Portfolio demonstrating digital art direction and design experience, Proficiency in Adobe Creative Suite, Proficiency in Figma, Experience in high-volume multi-brand content production, Understanding of accessibility and email design specifications, Experience with AI-assisted design tools and workflows, Ability to manage multiple concurrent briefs, Ability to evaluate AI-generated design outputs, Structured and detail-oriented workflow management 📃 Skills: Photoshop, Illustrator, InDesign, Figma, Pencil, Firefly, Midjourney, AI, Email, Display, Video, OOH 🏢 Description: About the role: The Art Director is a craft specialist and independent creative contributor within the OLIVER studio. You deliver high-quality design across multiple brands and formats, working from clear creative briefs set by the Associate Creative Director. You collaborate with Senior Copywriters and fellow Art Directors to produce integrated, multi-channel creative that is brand-true, audience-relevant, and SLA-compliant. What you will be doing: - Design across a wide range of digital formats — email, paid social, display, digital OOH, web, and video support - Maintain brand integrity across all visual output, applying each institution's distinct identity with precision and care - Work from briefs provided by the Associate Creative Director, delivering design concepts and executions to the agreed quality standard and timeline - Partner with Senior Copywriters and Copywriters to ensure visual and verbal elements of every asset are fully integrated - Use Pencil and other AI-assisted design tools to enhance production speed and creative iteration, applying rigorous human quality judgment at every stage - Work within OMG to manage your active workload, update project status, and flag capacity or scheduling issues proactively - Contribute to the QA and review process, ensuring all design assets are technically accurate, brand-compliant, and delivery-ready before approval - Participate in brand immersion sessions to build deep knowledge of five university brands, their audiences, and the compliance requirements of higher education marketing - Adapt and version existing creative across formats, sizes, and channels — including both manual adaptation and AI-assisted resizing and reformatting What you need to be great in this role: - A portfolio demonstrating strong art direction and design craft across digital channels — email, social, display, and/or video - Professional proficiency with Adobe Creative Suite (Photoshop, Illustrator, InDesign) and/or Figma - Experience working in high-volume, multi-brand content production environments, with a structured, detail-oriented approach to delivery - Understanding of accessibility, email design specifications, and digital production requirements - Experience with or genuine interest in AI-assisted design tools and workflows - Familiarity with higher education, healthcare, or mission-driven marketing is a meaningful differentiator - Ability to manage multiple concurrent briefs without losing quality or missing deadlines - Proficiency with AI design and image generation tools (Pencil, Adobe Firefly, Midjourney, or equivalent) to enhance creative output and iteration speed - Experience building personal AI-assisted design workflows to improve efficiency and quality - Ability to critically evaluate AI-generated design outputs and apply creative judgment to ensure brand quality - Agentic approach to multi-brief creative execution: organized, systematic, and proactive Compensation: - Base salary range: $110,500.00 to $123,500.00 USD - Compensation varies based on location, business needs, level of responsibility, experience, and qualifications Values: - Be ambitious to succeed - Be imaginative to push boundaries - Be inspirational to do groundbreaking work - Be always learning and listening - Be results-focused to exceed expectations - Be actively pro-inclusive and anti-racist across the community, clients, and creations OLIVER is an equal opportunity employer committed to creating an inclusive working environment. The company also supports sustainability initiatives with science-based emissions reduction targets embedded across project lifecycles.

🏢 Summary: Art Director role focused on creating high-quality multi-channel digital design assets for multiple university brands using traditional and AI-assisted creative workflows. The position involves collaboration with copywriters and creative teams, maintaining brand compliance, and managing high-volume production across email, social, display, web, and video formats. 🗂️ Requirements: Portfolio demonstrating digital art direction and design craft, Proficiency in Adobe Creative Suite, Proficiency in Figma, Experience in high-volume multi-brand content production, Understanding of accessibility standards, Knowledge of email design specifications, Understanding of digital production requirements, Experience with AI-assisted design tools and workflows, Ability to manage multiple concurrent briefs, Ability to evaluate AI-generated outputs critically 📃 Skills: Photoshop, Illustrator, InDesign, Figma, Pencil, Firefly, Midjourney, AI, Email, Display, Video, Web 🏢 Description: About the role: The Art Director is a craft specialist and independent creative contributor within the studio. You deliver high-quality design across multiple brands and formats, working from creative briefs set by the Associate Creative Director. You collaborate with Senior Copywriters and fellow Art Directors to produce integrated, multi-channel creative that is brand-true, audience-relevant, and SLA-compliant. What you will be doing: - Design across a wide range of digital formats — email, paid social, display, digital OOH, web, and video support - Maintain brand integrity across all visual output, applying each institution's distinct identity with precision and care - Work from briefs provided by the Associate Creative Director, delivering design concepts and executions to the agreed quality standard and timeline - Partner with Senior Copywriters and Copywriters to ensure visual and verbal elements of every asset are fully integrated - Use Pencil and other AI-assisted design tools to enhance production speed and creative iteration, applying rigorous human quality judgment at every stage - Work within OMG to manage your active workload, update project status, and flag capacity or scheduling issues proactively - Contribute to the QA and review process, ensuring all design assets are technically accurate, brand-compliant, and delivery-ready before approval - Participate in brand immersion sessions to build deep knowledge of five university brands, their audiences, and the compliance requirements of higher education marketing - Adapt and version existing creative across formats, sizes, and channels — including both manual adaptation and AI-assisted resizing and reformatting What you need to be great in this role: - A portfolio demonstrating strong art direction and design craft across digital channels — email, social, display, and/or video - Professional proficiency with Adobe Creative Suite (Photoshop, Illustrator, InDesign) and/or Figma - Experience working in high-volume, multi-brand content production environments, with a structured, detail-oriented approach to delivery - Understanding of accessibility, email design specifications, and digital production requirements - Experience with or genuine interest in AI-assisted design tools and workflows - Familiarity with higher education, healthcare, or mission-driven marketing is a meaningful differentiator - Ability to manage multiple concurrent briefs without losing quality or missing deadlines - Proficiency with AI design and image generation tools (Pencil, Adobe Firefly, Midjourney, or equivalent) to enhance creative output and iteration speed - Experience building personal AI-assisted design workflows to improve efficiency and quality - Ability to critically evaluate AI-generated design outputs and apply creative judgment to ensure brand quality - Agentic approach to multi-brief creative execution: organized, systematic, and proactive Compensation: - Base salary range: $110,500.00 to $123,500.00 USD - Compensation varies based on location, experience, qualifications, and business needs Additional Information: - Equal opportunity employer committed to an inclusive working environment - Sustainability goals embedded across project lifecycles and departments

🏢 Summary: Product Lead role on the Notifications Team focused on driving retention and engagement through strategy, experimentation, and optimization of notification systems across multiple channels. Owns end-to-end product lifecycle for high-impact notification surfaces, collaborating cross-functionally with engineering, data science, ML/AI, and design. Responsible for improving performance metrics such as conversion, click-through rate, and opt-in through data-driven experimentation and personalization. 🗂️ Requirements: Experience as Product Manager on consumer mobile product, Experience with notification or lifecycle messaging systems, Experience owning product strategy and execution end-to-end, Experience improving notification performance (opt-in, reach, targeting, channels), Experience with personalized or ML-driven messaging systems, Strong experimentation and data-driven decision-making skills, Experience building and executing product roadmaps, Cross-functional collaboration with engineering, data science, ML/AI, design, Bachelor's Degree in Engineering, Business, Design, Psychology or equivalent 📃 Skills: ProductManagement, Notifications, Experimentation, Analytics, ML, AI, Personalization, Targeting, Roadmapping, Mobile 🏢 Description: About the role... Come and be a product lead within our Notifications Team, one of the highest-impact Growth teams. Notifications are already among the most important drivers of top-line impact, and we are investing further in this area as a major lever for driving retention and engagement. You will own product strategy and execution across a broad set of opportunities to make notifications more effective, more engaging, and more valuable to learners. You will help identify new notification types, improve opt-in and reach, and explore how channels like email and other alternatives can play a stronger role in bringing learners back. This is a highly cross-functional role spanning product, engineering, data science, ML/AI, design, and product writing. You will work closely with partners across disciplines to develop new ideas, run fast experiments, and turn learnings into product strategy that helps more learners build lasting habits. Responsibilities - Own product strategy and execution for a major notifications surface, from identifying opportunities to shipping and iterating on solutions - Drive the team's roadmap across high-impact workstreams including new notification types, opt-in and reach, email, and alternative channels - Lead product features through their full lifecycle: ideation, prioritization, specification, development, launch, analysis, and iteration - Work closely with engineers, data scientists, ML/AI partners, product writers, and designers to create more effective and engaging notification experiences - Use experimentation and product intuition to uncover new opportunities, validate ideas quickly, and translate learnings into product strategy - Improve core team metrics such as conversion, click-through rate, and opt-in, while balancing user reach and experience guardrails - Explore how new formats, channels, and UX patterns can make notifications more personalized, engaging, and effective for different learners - Partner closely with leadership to help shape the direction of a top team driving top-line impact Requirements - Experience generating outstanding results as a Product Manager on a consumer mobile product - Significant experience working on notifications or adjacent lifecycle surfaces - Experience owning product strategy and execution for notifications from concept through iteration - Experience improving notification performance including new types, opt-in, reach, targeting, or channel strategy - Experience working on personalized or ML-driven messaging systems including targeting, ranking, experimentation, or template generation - Strong analytical judgment with ability to use experiments and data to make decisions - Experience building and executing roadmaps for notification systems - Ability to drive alignment and progress in ambiguous environments - Experience working cross-functionally with engineers, data scientists, designers, writers, and ML/AI partners - Bachelor's Degree in Engineering, Business, Design, Psychology, or equivalent Nice to Have - Advanced degree in Business, Computer Science, Design, Psychology, or equivalent - Experience with high-frequency consumer engagement products - Experience with notification-related channels beyond push, such as email or Live Activities Compensation and Benefits Base salary is supplemented by equity compensation. Salary range: $177,700—$240,400 USD. Benefits support employees' holistic well-being. Equal Employment Opportunity The company is an Equal Employment Opportunity employer and does not discriminate based on legally protected characteristics.

🏢 Summary: Senior Product Lead role focused on owning the roadmap and execution for Bond OS, a healthcare care-delivery platform integrating patient intake, provider workflows, operations, APIs, analytics, and AI/ML capabilities. The position involves leading product strategy, defining platform primitives, collaborating with engineering and design, and driving AI/ML-enabled healthcare workflows with strong operational and technical rigor. The role emphasizes healthcare platform scalability, technical product leadership, and high-quality execution in a fast-moving environment. 🗂️ Requirements: 6+ years product management or product leadership experience, Experience leading complex software products from strategy through launch, Experience with platform, SaaS, healthcare, fintech, logistics, marketplace, or operations software, Technical fluency in APIs, schemas, state machines, data models, permissions, and integrations, Experience with AI/ML product development and evaluation workflows, Strong product specification and technical documentation skills, Experience working with customers or strategic clients, Familiarity with healthcare data standards, Ability to define release gates, auditability, and operational workflows, Experience in fast-moving or small teams 📃 Skills: API, FHIR, HL7, LOINC, SDC, AI, ML, SaaS, Analytics, Schemas, Integrations, Observability, Permissions, Validation, Commerce, Payments, PRDs, Roadmaps, Telehealth, Eprescribing 🏢 Description: About Us At The Pharmacy Hub, we collaborate with pharmaceutical brands, manufacturers, health brands, telemedicine providers, and healthcare companies to deliver essential products directly to patients. Our expertise allows us to seamlessly distribute pharmaceuticals, medical devices, and other healthcare products to consumers, ensuring greater accessibility and convenience.Build the operating system for patient-centric care Bond OS is the platform layer for modern care delivery. It connects structured patient intake, longitudinal patient context, provider review, clinic and admin operations, orders, prescriptions, commerce rails, platform APIs, analytics, support workflows, and applied AI/ML into one coherent system. Healthcare delivery is usually fragmented: intake in one place, clinical review in another, ordering and prescription status somewhere else, operations in spreadsheets, support in tickets, and analytics after the fact. Bond OS is built to make those flows work together: one patient context, clear workflows for every role, durable platform primitives, and intelligent assistance where it improves speed, quality, and safety. We are hiring a Product Lead to own the roadmap for Bond OS across product surfaces and platform primitives. This is a senior, hands-on product leadership role for someone who can move between client conversations, patient and provider workflows, technical contracts, data models, operational edge cases, AI/ML release discipline, and crisp execution with engineering and design. Why this role matters Bond OS is entering a new chapter. The core platform is live, the product surface area is expanding, and the opportunity is to make the system more unified, more patient-centric, more operationally powerful, and more intelligent. This role will shape how the platform scales: how intake becomes usable clinical context, how providers and clinic teams move through work, how orders and prescriptions are tracked, how clients understand performance, how APIs and permissions become stronger platform primitives, and how applied AI/ML earns its way into high-consequence workflows. The mandate is clear: turn a powerful care-delivery platform into a sharper operating system. What you will lead Bond OS roadmap Own the product roadmap across the full platform: Patient intake, patient portal, and longitudinal patient context Provider workflows, review queues, clinical decisioning, and safety review Clinic and admin operations, group management, permissions, and oversight Orders, prescriptions, catalog, commerce, payments, promotions, and fulfillment handoffs Platform APIs, integrations, auditability, data contracts, and status models Analytics for operations, outcomes, quality, and performance Applied AI/ML across intake, summarization, triage, drafting, operations, and decision-support context You will set priorities, make tradeoffs, sequence dependencies, and keep the roadmap grounded in client value, patient impact, operational leverage, and engineering reality. Platform primitives Define and protect the core primitives of Bond OS: patient, intake, encounter, decision, order, prescription, catalog item, group, role, permission, audit event, status, and AI artifact. Great product work here makes the platform simpler and more durable. It turns repeated workflows into shared systems, edge cases into explicit states, and client-specific needs into reusable capabilities. Client and user discovery Partner directly with clients, providers, clinic/admin teams, operators, support, design, engineering, and leadership. You will watch real workflows, understand where care delivery breaks down, and translate that signal into product decisions. Discovery should change the roadmap. The goal is not to collect opinions; it is to understand where Bond OS can create measurable leverage for patients, providers, clients, and internal teams. Applied AI/ML product direction AI/ML is a first-class part of Bond OS. The first opportunities include assisted intake summarization, missing-data detection, suggested triage priority, provider-facing drafting, operational intelligence, quality analytics, and decision-support context. You will define which use cases are worth pursuing, what good output means, how model-backed features are evaluated before launch, how humans review or override outputs, how failures are handled, and how performance is monitored after release. The standard is practical and serious: assistive, evaluated, observable, auditable, human-overseen, and suppressible when confidence or safety conditions are not met. Product execution and spec quality Write product specs that engineering and design can execute from. Strong specs should include user goals, role-specific flows, states, API contracts, validation behavior, data requirements, audit/logging needs, i18n requirements, acceptance criteria, rollout plan, and release criteria. For AI/ML-backed features, specs should also define model inputs and outputs, evaluation criteria, red-team cases, confidence and fallback behavior, human review UX, monitoring, and go/no-go thresholds. Product operating cadence Maintain the product source of truth: what is live, what is in flight, what is blocked, what is cut, what depends on what, and what done means. Run a written cadence that gives leadership, clients, and the team clear visibility into decisions, tradeoffs, risks, and progress. What you will do Build and maintain the Bond OS roadmap across patient, provider, clinic/admin, order, prescription, commerce, API, analytics, operations, and AI/ML surfaces. Translate client, user, clinical, operational, and technical insight into clear product direction. Partner with engineering on API contracts, schemas, state machines, validation behavior, performance, reliability, and integration boundaries. Partner with design on high-craft workflows that reduce cognitive load and make complex care operations feel clear. Prioritize the smallest valuable slices that improve the platform without creating long-term product debt. Lead applied AI/ML product discovery and write the first serious AI/ML PRDs for Bond OS. Define release gates for high-consequence workflows, including safety, auditability, permissions, i18n, test coverage, and operational fallbacks. Communicate roadmap priorities and tradeoffs to internal stakeholders and, where appropriate, strategic clients. Create the product discipline that lets a small, senior team move faster without becoming sloppy. The kind of person who will thrive here You are a systems thinker with strong product taste. You can reason from first principles, write clearly, and turn ambiguity into a concrete sequence of work. You are comfortable with product depth: workflows, APIs, data models, permissions, state machines, and edge cases are part of the job. You care about craft because in healthcare software, clarity is operational leverage. Good hierarchy, clear states, thoughtful defaults, precise language, and reliable fallbacks matter. The best product decisions make the system easier to understand for patients, providers, operators, clients, and engineers. You are also practical. You can hold a big platform vision while shipping small, high-quality slices. You know how to say yes by sequencing and how to say no by explaining tradeoffs. You can work with a lean team and still build something ambitious. Experience we value We care most about judgment, taste, execution, and technical credibility. Strong candidates may bring some combination of: 6+ years of product management or product leadership experience, ideally with ownership of complex software from strategy through launch. Experience building platform, SaaS, healthcare, fintech, logistics, marketplace, developer-platform, operations, commerce, or other high-consequence software. Healthcare, health-tech, telehealth, pharmacy, e-prescribing, care operations, or regulated-data experience. Experience working directly with customers or strategic clients and translating their needs into scalable product capabilities. Technical fluency: API contracts, schemas, state machines, data models, permissions, validation, integrations, observability, and engineering tradeoffs. Strong written communication: PRDs, specs, roadmap memos, technical decision documents, launch plans, and executive updates. Experience with AI/ML product development, especially evaluation, guardrails, human-in-the-loop UX, model observability, red-teaming, drift monitoring, and responsible release processes. Familiarity with healthcare data standards such as FHIR, SDC, HL7, or LOINC. Experience in a small or fast-moving team where product judgment mattered more than process weight. Background in engineering, design, data, operations, clinical workflows, or technical product management. What success looks like First 90 days You understand the Bond OS platform across patient, provider, clinic/admin, order, prescription, commerce, API, analytics, operations, and AI/ML surfaces. The product source of truth is accurate, sequenced, and useful to the team. You have shipped or materially advanced one meaningful cross-surface platform slice through the real quality bar. The next-quarter roadmap has clear priorities, explicit tradeoffs, dependency mapping, and measurable outcomes. The first applied AI/ML capability has a serious product plan: use case, eval set, guardrails, human review, logging, fallback behavior, monitoring, and launch criteria. Clients, users, engineers, design, and leadership can see how your product decisions make the platform clearer. First 12 months Bond OS feels more unified across patient, provider, admin, operations, and client-facing workflows. Intake reliably creates usable downstream context across care, operations, analytics, and AI/ML-assisted workflows. Orders, prescriptions, status, and fulfillment handoffs are clearer and more actionable. The platform has stronger primitives for permissions, auditability, taxonomy, analytics, and operational visibility. Applied AI/ML capabilities are in production or controlled rollout with evidence, oversight, and monitoring behind them. Strategic clients experience Bond OS as a more complete, coherent, and extensible care-delivery platform. How we work Platform first: surface work should strengthen shared primitives, contracts, workflows, and data. Patient context is the spine: intake, decisions, orders, prescriptions, communications, outcomes, analytics, and AI/ML artifacts should accrue to coherent patient context. Small slices, high bar: ship the smallest valuable slice that improves the platform without lowering quality. Contracts matter: API behavior, validation, permissions, audit logs, states, and data contracts are part of the product. AI/ML earns exposure: model-backed features ship with evaluation, guardrails, human oversight, observability, fallback behavior, and monitoring. Written decisions compound: clear product writing keeps a lean team aligned and makes tradeoffs durable. Craft is leverage: the product should feel fast, clear, safe, and intentional under real operational pressure. Hiring process Intro conversation focused on platform scope, product judgment, and role fit. Product leadership conversation around roadmap, tradeoffs, and client/user discovery. Technical product conversation around APIs, data models, workflow states, and execution quality. Paid work sample or case discussion using a redacted Bond OS scenario. Final conversation with leadership. How to apply Send your resume including your LinkedIn profile link. A product artifact is encouraged but not required: a PRD, roadmap memo, technical decision document, launch plan, or case study that shows how you think and write.Pay Range$120,000—$300,000 USDBenefits: 401(k) with up to 4% matching Medical, dental, vision and life insurance Paid time off that grows with your tenure Core Values The Pharmacy Hub is dedicated to breaking barriers in healthcare by championing access, intervention and affordability. Customer-first mindset - we develop strong partnerships with telehealth platforms and healthcare companies to enhance access and understand their specific needs Innovation for intervention in care - we develop advanced compounding solutions and products to better support patient health outcomes Continuous improvement - we continuously improve our processes and offerings through intelligent, honest and transparent practices to deliver cost-effective solutions that truly benefit our clients and their patients. You will play a pivotal role in maintaining these values and contributing to the company's mission of redefining healthcare delivery through superior pharmacy services At The Pharmacy Hub, we don't just offer jobs—we offer opportunities for career growth and development. We take pride in our fast-paced, team-driven culture and are committed to supporting our employees in achieving success. If you're ready to join a company that values hard work, dedication, and teamwork, apply today! We look forward to welcoming you to The Pharmacy Hub and working together to deliver top-tier pharmacy fulfillment solutions. The Pharmacy Hub is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Applicants requiring a reasonable accommodation to participate in the hiring process are encouraged to indicate this in their application. The Pharmacy Hub participates in E-Verify. A post-offer background check is required for all positions. Additional pre-employment screenings may apply depending on the role.