Junior/Medior NOC Engineer

🏢 Summary: B2B collaboration for an experienced Cloud Network Engineer to design, implement and automate large-scale cloud and hybrid network architectures across GCP and data center environments. The role focuses on scalable, secure and highly available networking, combining cloud technologies, automation and advanced routing. It involves hands-on engineering, optimization and cross-team technical collaboration in production-scale environments. 🗂️ Requirements: 3+ years hands-on experience in GCP Cloud Networking, Strong knowledge of VPC, routing, load balancing, Cloud NAT, Cloud DNS, Experience with hybrid connectivity (Cloud Interconnect, VPC Peering, Cloud VPN), Practical experience with Terraform, IaC, Ansible and CI/CD, Experience with FortiGate and Palo Alto NGFW, Strong knowledge of OSPF and BGP, Experience configuring Cisco routers and switches (ISR, ASR, Catalyst, Nexus), Knowledge of IPSec and SSL VPN, CCNA/CCNP level networking knowledge, Availability for on-call rotations, English proficiency minimum B2, Category B driving license 📃 Skills: GCP, VPC, NCC, CloudRouter, LoadBalancing, CloudNAT, CloudDNS, CloudInterconnect, VPCPeering, CloudVPN, Terraform, IaC, Ansible, CICD, GitOps, FortiGate, PaloAlto, Cisco, ISR, ASR, Catalyst, Nexus, IPSec, SSLVPN, GRE, OSPF, BGP, ACI 🏢 Description: We are looking to collaborate with an experienced Cloud Network Engineer who will partner with our Network Team and contribute to building and evolving network architecture at a European scale. This role offers an opportunity to work on complex, high-impact environments where cloud, automation and network security play a critical role. Scope of collaboration Network architecture & design Design, evolve and maintain cloud network architectures in Google Cloud Platform (VPC, NCC, Cloud Router, routing, load balancing, Cloud NAT, Cloud DNS). Build and maintain hybrid connectivity solutions (Cloud Interconnect, VPC Peering, Cloud VPN). Design scalable, resilient and highly available LAN/WAN topologies. Contribute to Software Defined Networking initiatives, including policy-based network automation (Cisco ACI). Network implementation & automation Plan and configure GCP networking environments. Automate cloud network provisioning using Terraform, IaC, Ansible and CI/CD pipelines. Implement network security policies, segmentation and access control using FortiGate and Palo Alto NGFW. Configure and manage Cisco routers (ISR/ASR) and switches (Catalyst, Nexus) across access, distribution and core layers. Deploy VPN technologies (IPSec, SSL VPN) and GRE tunnels. Operations & optimization Diagnose and resolve complex network incidents across Data Center and GCP environments. Analyze and improve network performance. Maintain and update technical documentation and operational procedures. Collaborate with engineering and business teams, providing expert guidance on network solutions. Qualifications 3+ years of hands-on experience in GCP Cloud Networking Solid networking knowledge (minimum CCNA/CCNP level or equivalent) Experience with automation and GitOps practices Practical knowledge of network security implementations (Fortinet, Palo Alto) Strong understanding of dynamic routing protocols (OSPF, BGP) Good knowledge of VPN technologies (IPSec, SSL VPN) Availability for on-call rotations English proficiency (min. B2, written and spoken) Category B driving license Nice to have: Experience with monitoring, observability and alerting in network environments Familiarity with Cisco ACI What we offer Access to advanced learning and lab environments (Google Skills credits, Cisco Modeling Lab, sandbox environments) Access to learning platforms (e.g., CBT Nuggets, Cisco U) Opportunity to work with modern technologies in real production-scale environments A collaborative and inclusive environment with exposure to international projects B2B collaboration Why join this collaboration If you enjoy solving complex networking challenges and want to work in an environment where scale, automation and security matter, this is an opportunity to contribute to one of the fastest-growing technology organizations in Europe. We are committed to fostering an inclusive environment and welcome professionals of all backgrounds, identities, and experiences.

🏢 Summary: Remote Network & Security Engineer role focused on designing, deploying, and supporting secure multisite network infrastructures with high availability and resilience. The position involves implementing SASE, SD-WAN, Zero Trust segmentation, and modernizing LAN/WAN environments while ensuring operational continuity. The engineer will also handle advanced troubleshooting and Level 2/3 support across distributed environments. 🗂️ Requirements: Minimum 7 years of experience in Network/Security engineering, Strong expertise in network security and firewall administration, Solid knowledge of routing and switching (VLAN, STP, OSPF/BGP), Experience with multisite architectures and WAN interconnections, Proven experience deploying end-to-end network and security solutions, Ability to provide Level 2/3 support for complex incidents, Experience delivering technical projects in multi-site environments, Proficiency with monitoring tools and flow analysis 📃 Skills: SASE, SD-WAN, LAN, WAN, VLAN, STP, OSPF, BGP, VPN, Wi-Fi, Firewall, ZeroTrust, Microsegmentation, Switching, Routing, Monitoring 🏢 Description: Project Information: Work model: remote Onboarding: onside (France) Salary range: up to 260€/day on B2B We’re looking for a Network & Security Engineer ready to operate at the core of a distributed, multisite infrastructure with high expectations around availability, resilience, and cybersecurity . You will play a key role in evolving network architectures, securing interconnections, managing firewalls, and deploying technical solutions across all our locations. Main Responsibilities Participate in the deployment and go-live of new network & security solutions (SASE) . Implement new sites, migrate legacy architectures, modernize LAN/WAN, deploy Zero Trust segmentation . Contribute to major projects: SD-WAN, micro-segmentation, secure Wi-Fi enhancement , etc. Produce high-quality documentation: project docs, procedures, operational guides, failover plans. Handle Level 2/3 support for complex network and security incidents. Ensure operational continuity for infrastructures (switching, routing, Wi-Fi, VPN, security). Maintain configuration consistency across all sites. Key Requirements Strong expertise in network security and firewall administration . Solid command of routing & switching : VLAN, STP, OSPF/BGP (preferred). Deep understanding of multisite architectures and WAN interconnections . Proven experience deploying end-to-end network & security solutions . Mastery of monitoring tools, flow analysis, and advanced troubleshooting. Minimum 7 years in a Network/Security engineering role. Hands-on experience delivering technical projects, ideally in multi-site environments .

🏢 Summary: The offer is for a Network Engineer responsible for designing, maintaining, and securing LAN, WAN, and VPN infrastructures across on-premise and cloud environments. The role focuses on high availability, network security, traffic analysis, and troubleshooting complex L2/L3 issues. The position involves participation in infrastructure projects, architecture reviews, and incident response for critical systems. 🗂️ Requirements: Minimum 3 years of experience in network administration and design, Strong knowledge of LAN, WAN, VPN, routing, VLAN, QoS, Hands-on experience with enterprise network devices, Knowledge of network security practices (segmentation, ACL, firewall, IPS/IDS), Ability to analyze network traffic and troubleshoot complex issues, Experience in infrastructure and cross-functional projects, Ability to work during incidents and under time pressure, Good technical English 📃 Skills: LAN, WAN, VPN, Routing, VLAN, QoS, ACL, Firewall, IPS, IDS, Switching, LoadBalancing, NetworkMonitoring 🏢 Description: Tasks Design and maintain LAN, WAN, and VPN topologies across on-premise and cloud environments. Configure and administer routers, switches, firewalls, and load balancers. Ensure high availability and redundancy of network infrastructure for critical systems. Diagnose L2/L3 issues, analyze traffic, and optimize routing, VLAN, QoS, and segmentation. Implement network security controls including ACLs, firewall policies, IPS/IDS, and trust zone isolation. Collaborate with IT and security teams on migrations, new deployments, and architecture changes. Participate in delivery projects as a network expert, including capacity estimation and architecture reviews. Configure network monitoring tools, analyze logs and packets, and restore connectivity during incidents. Requirements At least 3 years of experience in network administration and design. Strong knowledge of LAN/WAN/VPN, routing, VLAN, and QoS concepts. Hands-on experience with enterprise-grade network devices. Knowledge of network security practices (segmentation, ACL, firewall, IPS/IDS). Ability to analyze traffic and troubleshoot complex performance issues. Experience working cross-functionally on infrastructure projects. Ability to operate effectively during incidents and under time pressure. Good technical English. Nice to Have Network or security certifications (e.g., CCNA/CCNP, Fortinet, Palo Alto). Experience with hybrid infrastructure and multi-site connectivity. Familiarity with network monitoring and observability tooling. Experience in mission-critical environments. We Offer Work on high-availability infrastructure and critical network security. Real influence on networking standards and system communication architecture. Growth opportunities in Network and Security specialization. Stable employment in a modern company with a well-established market position. An attractive salary and benefits package (including private medical care and a sports card).

🏢 Summary: Hybrid Network Engineer (Cloud) role focused on designing, managing and automating connectivity between cloud platforms (AWS/GCP/Azure) and on-premises infrastructure in a global enterprise environment. The position combines hands-on engineering, network architecture decision-making and technical leadership, ensuring scalable, secure and reliable solutions. Responsibilities include infrastructure automation, complex troubleshooting and establishing network standards and best practices. 🗂️ Requirements: 6+ years of networking experience (traditional and cloud), 4+ years of hands-on AWS experience, Strong knowledge of routing, switching, firewalls and SD-WAN, Experience with Terraform and Infrastructure as Code, Strong Python skills, Strong Linux skills, Experience in regulated enterprise environments, English proficiency B2+ 📃 Skills: AWS, GCP, Azure, Terraform, Python, Linux, CI/CD, SD-WAN, Routing, Switching, Firewalls 🏢 Description: Network Engineer (Cloud) Hybrid (1 day office in Warsaw) You will: Design and manage networks connecting cloud environments (AWS/GCP/Azure) with on-premises infrastructure across a global enterprise Mentor a team of engineers, providing hands-on guidance and technical leadership Drive network architecture decisions – ensuring solutions are scalable, secure and reliable Automate infrastructure with Terraform, Python and CI/CD pipelines Troubleshoot complex network issues and own them end-to-end Create and maintain documentation, standards and best practices You bring: 6+ years in networking – classic and cloud 4+ years of hands-on AWS experience Deep knowledge of routing, switching, firewalls and SD-WAN Strong Terraform/IaC, Python and Linux skills Experience in regulated enterprise environments English B2+

🏢 Summary: The role focuses on administering and evolving network and security infrastructures across multi-site environments, ensuring high availability, resilience, and cybersecurity. It involves advanced firewall management, deployment of SASE and SD-WAN solutions, Zero Trust segmentation, and modernization of LAN/WAN architectures. The consultant also handles complex incident response and contributes to large-scale network transformation projects. 🗂️ Requirements: Minimum 7 years experience in Network/Security engineering, Strong expertise in network security and firewall administration, Proven experience with multisite network architectures and WAN interconnections, Hands-on experience deploying end-to-end network and security solutions, Solid knowledge of routing and switching (VLAN, STP, OSPF, BGP), Experience with monitoring tools and advanced network troubleshooting, Ability to handle Level 2/3 network and security incidents 📃 Skills: Fortinet, PaloAlto, CiscoASA, SASE, SD-WAN, LAN, WAN, VLAN, STP, OSPF, BGP, VPN, Wi-Fi, ZeroTrust, Microsegmentation, Firewall, Routing, Switching 🏢 Description: Summary: The Network & Security Consultant will operate within a distributed infrastructure, focusing on enhancing availability, resilience, and cybersecurity. This role is pivotal in evolving network architectures, securing interconnections, and deploying technical solutions across multiple locations. Main Responsibilities: Advanced administration of firewalls (Fortinet, Palo Alto, Cisco ASA, or equivalent) in on-premises and cloud environments. Rule management, hardening, network segmentation, application filtering, SSL inspection. Detection, analysis, and remediation of network security incidents. Participate in the deployment and go-live of new network & security solutions (SASE). Implement new sites, migrate legacy architectures, modernize LAN/WAN, deploy Zero Trust segmentation. Contribute to major projects: SD-WAN, micro-segmentation, secure Wi-Fi enhancement, etc. Produce high-quality documentation: project docs, procedures, operational guides, failover plans. Handle Level 2/3 support for complex network and security incidents. Ensure operational continuity for infrastructures (switching, routing, Wi-Fi, VPN, security). Maintain configuration consistency across all sites. Key Requirements: Strong expertise in network security and firewall administration. Solid command of routing & switching: VLAN, STP, OSPF/BGP (preferred). Deep understanding of multisite architectures and WAN interconnections. Proven experience deploying end-to-end network & security solutions. Mastery of monitoring tools, flow analysis, and advanced troubleshooting. Minimum 7 years in a Network/Security engineering role. Hands-on experience delivering technical projects, ideally in multi-site environments. Other Details: Location: Remote work possible. Travel: One trip per month (2 days) to Clermont-Ferrand expected.

🏢 Summary: The offer is for a Network Automation / DevOps Engineer responsible for transforming a global, high-availability financial network into a highly automated, observable, and self-service platform. The role focuses on building advanced telemetry, monitoring, and infrastructure automation solutions in a low-latency capital markets environment. It combines deep networking expertise with Infrastructure as Code and cloud integration. 🗂️ Requirements: Experience with modern monitoring and telemetry stacks, Hands-on experience with network automation tools, Proficiency in Python programming, Experience with Infrastructure as Code, Knowledge of NETCONF or RESTCONF, Strong understanding of BGP, OSPF, PIM, IGMP, Experience with AWS networking, Ability to perform deep packet analysis, Experience managing multi-vendor network environments, Willingness to participate in 24/7 on-call rotation 📃 Skills: Python, Git, Ansible, Jinja, Terraform, Netbox, Temporal, Prometheus, Grafana, Telegraf, gNMI, YANG, NETCONF, RESTCONF, BGP, OSPF, PIM, IGMP, AWS, Cisco 🏢 Description: Location: Warsaw, Poland (City Centre, near Rondo ONZ) — Hybrid model (3 days a week in the office, 2 days remote) Contract Type: Permanent (Umowa o Pracę) About the Role & Project: We are recruiting for our client – a rapidly growing, global financial institution operating in the capital markets. We are looking for an engineer eager to bridge the gap between traditional network engineering and modern DevOps practices. This is not a role for a traditional network administrator. We are seeking a specialist whose default approach to repetitive tasks is automation, and who is passionate about building advanced telemetry and monitoring systems. Your mission will be to transform a global, high-availability infrastructure into a self-service, highly observable platform. If you thrive in environments where system stability and milliseconds directly impact business outcomes, and where manual intervention is treated as a problem to be solved with code, this is the team for you. Key Responsibilities: Design, implement, and maintain advanced telemetry, monitoring, and predictive alerting systems for a global, high-availability network. Develop, scale, and maintain automation tools to streamline network workflows (from automated provisioning to zero-touch deployments). Collaborate closely with engineering and investment teams to align network performance with dynamic business and trading requirements. Define, implement, and maintain configuration standards across a robust multi-vendor environment. Serve as the senior escalation point for troubleshooting and resolving complex performance and routing anomalies. Participate in a 24/7 on-call rotation and scheduled out-of-hours maintenance windows. Technical Profile (Technical Fit): Observability-First Mindset: Practical experience with modern monitoring stacks, telemetry protocols, and metrics collection (Prometheus, Grafana, Telegraf, gNMI, YANG, Cisco Telemetry). Automation as a Standard: Strong hands-on experience with automation tools and frameworks such as Ansible, Jinja, Terraform, Netbox, and workflow engines (e.g., Temporal). Infrastructure as Code (IaC) & Dev Skills: Proficiency in Python and Git, with experience managing network configurations programmatically (NETCONF/RESTCONF). Core Networking Foundations: Solid understanding of routing protocols and multicast environments (BGP, OSPF, PIM, IGMP). Public Cloud Integration: Practical knowledge of building and managing cloud network infrastructure (AWS). Advanced Troubleshooting: Ability to perform deep-packet analysis and diagnose complex, transient network issues under pressure. Personal Attributes (Cultural Fit): A continuous learning mindset with a drive to proactively identify and optimize inefficient processes. Ability to work independently, taking ownership of projects and delivering them on schedule with minimal supervision. Excellent communication and collaboration skills, comfortable working in a fast-paced, international team. Strong analytical thinking and decision-making skills under pressure. Bonus Points: Experience integrating enterprise-grade VoIP and cloud collaboration systems. Familiarity with network security, identity management, and segmentation solutions (e.g., Cisco ISE). A basic understanding of financial markets, trading lifecycles, or quantitative trading environments. What We Offer: Stable Employment: Full-time employment contract (Umowa o Pracę - UoP). Tax Optimization: Eligibility for creative tax-deductible costs (KUP - Koszty Uzyskania Przychodu). Financial Reward: Highly competitive base salary accompanied by a generous annual performance bonus. Comprehensive Health: Premium private medical care package that fully includes dental coverage (stomatologia). Wellness & Lifestyle: MultiSport card to keep you active and healthy. Daily Perks: Pre-funded lunch card for your daily meals.

🏢 Summary: The offer is for a Senior Network Engineer responsible for testing and validating industrial communication and Ethernet-based networking solutions in IT/OT environments. The role focuses on building test environments, configuring and troubleshooting industrial networks, and analyzing complex networking issues using diagnostic tools. It combines hands-on networking, system testing, and collaboration with international engineering teams. 🗂️ Requirements: Minimum 5 years of experience in computer networking, industrial networking, or system testing, Strong knowledge of Ethernet technologies and networking protocols, Experience in configuring and troubleshooting network devices, Knowledge of VLANs, routing, STP/RSTP, DLR, and redundancy protocols, Experience with network diagnostic and traffic analysis tools, Experience in designing and executing test cases, English proficiency (very good level) 📃 Skills: Ethernet, VLAN, Routing, STP, RSTP, DLR, Wireshark, TCP/IP, IT, OT, Automation 🏢 Description: Join a global technology company specializing in industrial automation and industrial communication solutions. The team is responsible for developing and testing advanced networking devices used in industrial environments worldwide. As a Senior Network Engineer, you will be responsible for testing and validating industrial communication solutions, building test environments, and troubleshooting complex networking issues in IT/OT environments. The role combines networking expertise, system testing, and hands-on work with modern communication technologies. On a daily basis, you will collaborate with international engineering teams and support the analysis and resolution of complex technical challenges. Key responsibilities • Design and execute tests for industrial communication devices and Ethernet-based solutions • Build and maintain test environments and network topologies • Configure and troubleshoot industrial networks, including VLANs, routing, STP/RSTP, and DLR • Analyze test results, report defects, and collaborate with development teams • Use diagnostic tools such as Wireshark and packet analyzers • Develop test cases and support test automation initiatives Ideal candidate profile • Minimum 5 years of experience in computer networking, industrial networking, or system testing • Strong understanding of Ethernet technologies and networking protocols • Experience with configuring and troubleshooting network devices • Knowledge of technologies such as VLANs, routing, STP/RSTP, DLR, or redundancy protocols • Experience with diagnostic tools and network traffic analysis • Very good command of English Conditions Rate: 120 - 140 PLN/h, B2B contract Benefits: Private healthcare, Multisport card and life insurance Work model: Hybrid - 3 days from the office, 2 days from home Recruitment steps Phone call or online meeting with a KUBO Recruiter - Aleksandra (approx. 20 min.) Interview with Client : on-site in the office in Katowice which will be devided into two parts: Technical interview Interview with the manager from the United States Possible additional stage: Short meeting with the PM from the USA (approximately 30 minutes) Decision and feedback

🏢 Summary: Short-term, fully remote contract for a Senior AWS Network Engineer to design and deploy enterprise-grade global network infrastructure in AWS. The role focuses on building Cloud WAN, centralized egress architectures with AWS Network Firewall, and automating infrastructure using Terraform across multi-region environments. 🗂️ Requirements: 5+ years of network engineering experience in enterprise cloud environments, Deep hands-on expertise with AWS Cloud WAN and multi-region routing, Strong proficiency in Terraform for infrastructure as code, Extensive experience with AWS Network Firewall and centralized egress architectures, Experience with global backbone network deployments across multiple regions, Ability to troubleshoot complex multi-region network issues, Experience applying Agile and DevOps practices to network infrastructure, Fluent English (B2 level or higher), Ability to pass security check 📃 Skills: AWS, CloudWAN, Terraform, NetworkFirewall, Routing, IaC, DevOps, Agile, Networking, Automation 🏢 Description: Senior AWS Network Engineer We are looking for a highly motivated Senior AWS Network Engineer to join our client's project. The client is a UK-based company and a global leader in cloud-based CRM software solutions. This is a short-term, fully remote role within an Extended Teams model Position: Senior AWS Network / Cloud Engineer. Salary Rate: Up to 200 PLN/h. Work Type: 100% Remote. Project Duration: June 1, 2026 – August 31, 2026 (3 months). Key Responsibilities In this role, you will be working hands-on to deploy enterprise-grade network solutions: Delivering global network backbone infrastructure across IAD, PDX, and DUB regions. Building centralized egress architectures using AWS Network Firewall for secure and cost-effective traffic management. Building and maintaining AWS Cloud WAN infrastructure for global routing. Developing and maintaining infrastructure as code (IaC) using Terraform. Collaborating with security architects and cloud engineers to translate requirements into technical specs. Driving network automation to enable faster development and delivery. Mentoring other network engineers and providing technical guidance. Troubleshooting complex network issues across multi-region environments. Required Skills and Experience Experience: 5+ years in network engineering, focusing on enterprise cloud network solutions. AWS Cloud WAN: Deep, hands-on expertise in configuration, routing policies, and multi-region connectivity. Terraform: Strong proficiency in managing complex network deployments. AWS Network Firewall: Extensive experience designing centralized egress architectures and managing policies. Methodologies: Experience with Agile and DevOps practices applied to network infrastructure. Language: Fluent English (B2, C1, or C2 level). Recruitment Process Interview: The process includes an interview with the end client. Security Check: Candidates must pass a security check to start the project.

🏢 Summary: The offer is for a Network Engineer Expert responsible for designing, implementing, and maintaining enterprise network infrastructure to ensure high performance and reliability. The role focuses on configuring multi-vendor network devices, optimizing network performance, and resolving complex incidents. It requires strong technical expertise in network protocols, infrastructure operations, and performance analysis. 🗂️ Requirements: Proven experience in network engineering, Strong knowledge of network protocols, topologies, and technologies, Experience configuring and operating multi-vendor network devices, Ability to diagnose and resolve complex network incidents, Degree in Computer Science or related technical field, Network engineering certification or equivalent, Ability to document technical processes, Ability to work autonomously in technical environments 📃 Skills: Networking, TCP/IP, Routing, Switching, LAN, WAN, DNS, DHCP, Firewalls, VLAN, VPN 🏢 Description: Introduction & Summary: The Network Engineer Expert will play a critical role in the design, implementation, and maintenance of the company's network infrastructure. This position requires a proven background in network engineering, including expertise in network protocols, devices, and performance optimization to ensure high service quality and reliability. Main Responsibilities: Design, implement, and maintain the network infrastructure within defined technical scope. Coordinate with technical stakeholders for efficient network operation. Provide technical support to internal users via service requests. Analyze network performance and identify optimization opportunities. Implement and configure network devices according to specifications. Investigate and resolve network-related incidents within response times. Maintain up-to-date knowledge of network technologies and best practices. Key Requirements: Proven expertise in network engineering. Solid understanding of network protocols, topologies, and technologies. Capability to configure and operate network devices from multiple vendors. Analytical ability to diagnose and resolve complex network issues. Academic background in Computer Science or a comparable technical field. Network engineering certification or equivalent accreditation. Ability to interact with technical stakeholders and document processes. Ability to deliver services autonomously while coordinating as needed. Nice to Have: Experience with network performance optimization. Familiarity with network security practices.

🏢 Summary: The Level 2 Network Support Engineer is responsible for maintaining the stability, performance, and availability of a global enterprise network infrastructure. The role focuses on monitoring, troubleshooting, and resolving network incidents across LAN, Wi-Fi, Firewall, SD-WAN, WAN, and Zscaler environments. It involves operational support in a Follow-the-Sun model and escalation of complex issues to higher support levels. 🗂️ Requirements: Experience in Network Operations or Network Support, Experience with enterprise-scale network infrastructures, Strong knowledge of LAN and Switching, Strong knowledge of Enterprise Wi-Fi, Experience with Firewall technologies, Experience with Zscaler (ZIA, ZPA), Understanding of ITIL processes, Ability to perform network diagnostics and troubleshooting 📃 Skills: LAN, WAN, Wi-Fi, Switching, Firewall, PaloAlto, Zscaler, ZIA, ZPA, SD-WAN, ITIL, Networking, Monitoring, Troubleshooting 🏢 Description: Summary The Level 2 Network Support Engineer plays a critical role in ensuring the stability, availability, and performance of the global network infrastructure. This position demands a strong background in network operations and expertise in enterprise-scale network environments. Main Responsibilities Continuously monitor network services and infrastructure to proactively identify issues and performance degradation. Supervise the health and availability of LAN, Wi-Fi, Firewall, Zscaler, SD-WAN, and WAN environments. Analyze alerts and events generated by monitoring platforms. Perform initial diagnostics and corrective actions to restore service as quickly as possible. Escalate complex issues or recurring problems to Level 3 teams when required. Investigate and resolve incidents escalated from Level 1 support. Manage incidents throughout their lifecycle, ensuring timely communication and resolution. Execute service requests and work orders related to network operations. Support daily network operations across global regions following a Follow-the-Sun model. Create, maintain, and improve operational documentation, runbooks, procedures, and knowledge articles. Identify recurring issues and opportunities for operational improvements. Key Requirements Strong experience in Network Operations or Network Support environments. Experience supporting enterprise-scale network infrastructures. Strong knowledge of LAN and Switching technologies. Strong knowledge of Enterprise Wi-Fi environments. Experience with Firewall technologies (Palo Alto preferred). Experience with Zscaler solutions (ZIA / ZPA). Understanding of ITIL processes and service management practices. Nice to Have Experience with SD-WAN environments. Experience with network monitoring and observability tools. Strong analytical and troubleshooting capabilities. Customer-oriented mindset. Other Details The position employs a global perspective, supporting teams across the APAC, EMEA, and NAM/LAM regions within the GCC Network Team, utilizing a Follow-the-Sun support model for effective operations. the position is based in Pune and follows a hybrid working model. We are currently looking for immediate joiners who can join the team at the earliest.