June 8, 2026

Site Reliability Engineer - Observability

Senior • Remote

Warsaw, Poland

Job description

Company Description

At CluePoints, we’re redefining how clinical trials are run. As the premier provider of Risk-Based Quality Management (RBQM) and Data Quality Oversight software, we harness advanced statistics, artificial intelligence, and machine learning to ensure the quality, accuracy, and integrity of clinical trial data, helping life sciences organizations bring safer, more effective treatments to patients faster.

We’re proud to be an ambitious, fast-growing technology scale-up with a dynamic and diverse international team representing more than 20 nationalities. Collaboration, flexibility, and continuous learning are part of our DNA. 

At CluePoints, you’ll find a culture where you can grow, make an impact, and have fun along the way.Guided by our values of Care, Passion, and Smart Disruption, we’re united by a shared mission: to create smarter ways to run efficient clinical trials and deliver AI-powered insights that improve human outcomes worldwide.

Role: 
The Site Reliability Engineer, Observability & RUM is responsible for improving end-to-end observability across our platforms and customer-facing applications, with a particular focus on frontend and Real User Monitoring (RUM). This role combines core SRE practices with ownership of monitoring, logging, tracing, alerting, and user-experience telemetry in production. 

You will help evolve our observability capabilities across Azure and Kubernetes environments, improve incident detection and diagnosis, and support decisions around managed versus self-managed observability tooling. You will partner closely with Engineering, Support, QA, and Security teams to ensure systems ship with actionable telemetry, dashboards, alerts, and operational runbooks.

Job requirements

  • 5+ years of experience in Site Reliability Engineering, DevOps, Platform Engineering, or Observability Engineering roles.

  • Strong hands-on experience with observability and monitoring platforms, including several of the following:Elastic, Grafana, Prometheus, OpenTelemetry, Sentry, monitoring agents, and managed APM/observability platforms.

  • Experience implementing and supporting Real User Monitoring (RUM) and frontend/application observability in production environments.

  • Ability to work across frontend, backend, and platform teams to improve telemetry, alerting, and incident diagnosis.

  • Experience evaluating or operating managed observability platforms and understanding the trade-offs versus self-managed stacks.

(Nice to have)

  • Experience supporting ML, AI, or LLM-backed services in production (RAG, LangSmith, Arize Phoenix, LangChain, LangGraph, Azure OpenAI, OpenAI, or Anthropic APIs).

Job responsibilities

  • Own and improveReal User Monitoring (RUM) for customer-facing applications, including browser performance, client-side errors, user journeys, and frontend service dependencies.

  • Partner with frontend, product, and engineering teams to improve visibility into user experience, JavaScript/runtime failures, page performance, and customer-impacting issues.

  • Establish and maintain end-to-end observabilityacross frontend, backend, infrastructure, and Kubernetes environments using metrics, logs, traces, dashboards, and alerting.

  • Evaluate, implement, and operate managed and self-managed observability solutions, helping guide the evolution of the observability stack.
    Support and improve observability tooling such as Sentry, Elastic, Grafana, Prometheus, OpenTelemetry, monitoring agents, and related APM platforms.
    Define and maintain SLIs, SLOs, and alerting strategies that improve service reliability, reduce noise, and enable faster detection of production issues.
    Lead or support incident detection, alert triage, live production troubleshooting, and service restoration across outage, latency, batch, file transfer, and degradation scenarios, in partnership with Support and Production teams.

Job benefits

🇵🇱 What We Offer – Poland

  • Comprehensive Health Insurance (medical, dental, and online consultations, 100% employee coverage)

  • Life Insurance through UNUM

  • Cafeteria Plan with flexible monthly credits for wellness, entertainment, and travel

  • MultiSport Card, co-financed 50/50

  • Employee Capital Plans (PPK) with 4% employer contribution

  • A hub-based hybrid model that blends flexibility with purpose — connecting teams through collaboration, learning, and a vibrant social culture.


Equal Opportunities & Data Privacy Statement
CluePoints is an equal opportunity employer committed to diversity and inclusion in the workplace.
Your personal data will be processed by CluePoints for recruitment purposes in accordance with the Regulation (EU) 2016/679 (GDPR).
If you wish for your data to be retained for future opportunities, please include the following statement in your CV:
“I consent to the processing of my personal data by CluePoints for the purposes of future recruitment processes.”

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It involves building large-scale monitoring platforms and advancing telemetry practices in latency-sensitive market data environments. 🗂️ Requirements: 5+ years of experience in observability engineering (metrics, tracing, logging), Strong proficiency in C++, Experience with profiling and telemetry pipelines, Experience building and maintaining large-scale monitoring or observability platforms, Expertise in OpenTelemetry, eBPF, and GitOps, Experience with API-driven automation and CI/CD-integrated observability, Knowledge of cloud-native, Kubernetes, and distributed systems architectures, Experience with customer-experience measurement in latency-sensitive systems, Ability to define standards and guide engineering teams, English proficiency at B2 level or higher 📃 Skills: C++, OpenTelemetry, eBPF, GitOps, Kubernetes, CI/CD, APIs, Telemetry, Tracing, Logging, Profiling, Cloud-native, DistributedSystems 🏢 Description: We are looking for a Senior C++ Engineer with Observability expertise to spearhead our observability implementation. This position blends practical engineering with technical leadership, guaranteeing that customer experience, system reliability, and operational insight remain measurable and integrated across the entire software development lifecycle. The perfect candidate will offer substantial experience in low-latency trading, market data, or similar high-performance distributed systems, paired with a solid C++ foundation and a proven history of delivering production monitoring, telemetry, and operational tooling at scale. Responsibilities Spearhead observability implementation throughout the software development lifecycle Guarantee that customer experience, system reliability, and operational insight stay measurable and integrated Construct and maintain large-scale monitoring, observability, or control platforms Set standards and promote the adoption of observability best practices Collaborate effectively with development teams to deliver telemetry and operational tooling Deploy metrics, tracing, logging, profiling, and telemetry pipelines Advance customer-experience measurement for latency-sensitive market data systems Guide engineering teams toward shared observability goals Requirements More than 5 years of experience in observability engineering, covering metrics, tracing, and logging Strong skills in profiling and telemetry pipelines Knowledge of customer-experience measurement for latency-sensitive market data systems Experience building and maintaining large-scale monitoring, observability, or control platforms Strong C++ engineering skills along with the capacity to collaborate effectively with development teams Expertise in OpenTelemetry, eBPF, and GitOps Capability in API-driven automation and CI/CD-integrated observability practices Knowledge of cloud-native, Kubernetes, and distributed systems architectures Demonstrated ability to guide engineering teams and define standards English proficiency at B2 level or above Nice to have Experience in trading or market-making Knowledge of exchange connectivity Understanding of market data environments We offer We gather like-minded people: Engineering community of industry professionals Friendly team and enjoyable working environment Flexible schedule and opportunity to work remotely within Poland Chance to work abroad for up to 60 days annually Business-driven relocation opportunities We provide growth opportunities: Outstanding career roadmap Leadership development, career advising, soft skills, and well-being programs Certification (GCP, Azure, AWS) Unlimited access to LinkedIn Learning, Get Abstract, Cloud Guru English classes We cover it all: Stable income (Employment Contract or B2B) Participation in the Employee Stock Purchase Plan Benefits package (health insurance, multisport, shopping vouchers) Strategically located offices featuring entertainment and relaxation zones, table tennis and football, free snacks, fantastic coffee, and more Referral bonuses Corporate, social and well-being events Please, note: The set of bonuses might vary based on the role you apply for – specifics will be discussed with our recruiter during the general interview. We will reach out to selected candidates exclusively. EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

Technology

EPAM Systems

Senior C++ Engineer with Observability

Senior

Remote

Warsaw, Poland

🏢 Summary: Senior C++ Engineer role focused on leading observability implementation across the software development lifecycle in high-performance, low-latency distributed systems. The position combines hands-on engineering with technical leadership to build and scale monitoring, telemetry, and operational tooling for market data environments. It emphasizes reliability, customer-experience measurement, and cloud-native observability practices. 🗂️ Requirements: 5+ years of experience in observability engineering (metrics, tracing, logging), Strong C++ engineering skills, Experience with profiling and telemetry pipelines, Experience building large-scale monitoring or observability platforms, Knowledge of latency-sensitive market data systems, Expertise in OpenTelemetry, Expertise in eBPF, Experience with GitOps practices, Experience with API-driven automation, Experience integrating observability with CI/CD, Knowledge of Kubernetes, Knowledge of cloud-native architectures, Knowledge of distributed systems architectures, Ability to define standards and guide engineering teams, English proficiency at B2 level or higher 📃 Skills: C++, OpenTelemetry, eBPF, GitOps, Kubernetes, CI/CD, APIs, Telemetry, Tracing, Logging, Profiling, Cloud-native, DistributedSystems 🏢 Description: We are looking for a Senior C++ Engineer with Observability expertise to spearhead our observability implementation. This position blends practical engineering with technical leadership, guaranteeing that customer experience, system reliability, and operational insight remain measurable and integrated across the entire software development lifecycle. The perfect candidate will offer substantial experience in low-latency trading, market data, or similar high-performance distributed systems, paired with a solid C++ foundation and a proven history of delivering production monitoring, telemetry, and operational tooling at scale. Responsibilities Spearhead observability implementation throughout the software development lifecycle Guarantee that customer experience, system reliability, and operational insight stay measurable and integrated Construct and maintain large-scale monitoring, observability, or control platforms Set standards and promote the adoption of observability best practices Collaborate effectively with development teams to deliver telemetry and operational tooling Deploy metrics, tracing, logging, profiling, and telemetry pipelines Advance customer-experience measurement for latency-sensitive market data systems Guide engineering teams toward shared observability goals Requirements More than 5 years of experience in observability engineering, covering metrics, tracing, and logging Strong skills in profiling and telemetry pipelines Knowledge of customer-experience measurement for latency-sensitive market data systems Experience building and maintaining large-scale monitoring, observability, or control platforms Strong C++ engineering skills along with the capacity to collaborate effectively with development teams Expertise in OpenTelemetry, eBPF, and GitOps Capability in API-driven automation and CI/CD-integrated observability practices Knowledge of cloud-native, Kubernetes, and distributed systems architectures Demonstrated ability to guide engineering teams and define standards English proficiency at B2 level or above Nice to have Experience in trading or market-making Knowledge of exchange connectivity Understanding of market data environments We offer We gather like-minded people: Top tech minds driving innovation in AI, cloud and digital platform modernization Supportive team and agile, startup-like culture Hybrid by design mode and opportunity to work remotely within Poland Chance to work abroad for up to 60 days annually Business-driven relocation opportunities We provide growth opportunities: Career development programs Thought leadership, mentoring, soft skills and well-being programs Certification (Anthropic, Gemini, GCP, Azure, AWS) English classes We cover it all: Stable pay Participation in the Employee Stock Purchase Plan with a 15% discount Benefits package (health insurance, multisport, shopping vouchers) Referral bonuses up to $2,000 Offices featuring entertainment and relaxation zones, table tennis and football, free snacks, coffee and more Corporate, social and well-being events Please, note: Benefits listed above are available to employees only We are open for working with Contractors. Terms of B2B cooperation agreements are agreed individually We will reach out to selected candidates exclusively EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

Technology

EPAM Systems

Senior C++ Engineer with Observability

Senior

Remote

Poznan, WP, Poland

🏢 Summary: Senior C++ Engineer role focused on leading observability implementation across the full software development lifecycle for low-latency, high-performance distributed systems. The position combines hands-on engineering with technical leadership to build and scale monitoring, telemetry, and operational tooling for latency-sensitive market data environments. It requires strong C++ expertise and deep experience in production-grade observability practices. 🗂️ Requirements: 5+ years of experience in observability engineering (metrics, tracing, logging), Strong C++ engineering skills, Experience with profiling and telemetry pipelines, Experience building and maintaining large-scale monitoring or observability platforms, Knowledge of latency-sensitive market data systems, Expertise in OpenTelemetry, eBPF, and GitOps, Experience with API-driven automation and CI/CD-integrated observability, Knowledge of cloud-native, Kubernetes, and distributed systems architectures, Ability to define standards and guide engineering teams, English proficiency at B2 level or higher 📃 Skills: C++, OpenTelemetry, eBPF, GitOps, Kubernetes, CI/CD, APIs, Telemetry, Tracing, Logging, Profiling, Cloud-native, DistributedSystems 🏢 Description: We are looking for a Senior C++ Engineer with Observability expertise to spearhead our observability implementation. This position blends practical engineering with technical leadership, guaranteeing that customer experience, system reliability, and operational insight remain measurable and integrated across the entire software development lifecycle. The perfect candidate will offer substantial experience in low-latency trading, market data, or similar high-performance distributed systems, paired with a solid C++ foundation and a proven history of delivering production monitoring, telemetry, and operational tooling at scale. Responsibilities Spearhead observability implementation throughout the software development lifecycle Guarantee that customer experience, system reliability, and operational insight stay measurable and integrated Construct and maintain large-scale monitoring, observability, or control platforms Set standards and promote the adoption of observability best practices Collaborate effectively with development teams to deliver telemetry and operational tooling Deploy metrics, tracing, logging, profiling, and telemetry pipelines Advance customer-experience measurement for latency-sensitive market data systems Guide engineering teams toward shared observability goals Requirements More than 5 years of experience in observability engineering, covering metrics, tracing, and logging Strong skills in profiling and telemetry pipelines Knowledge of customer-experience measurement for latency-sensitive market data systems Experience building and maintaining large-scale monitoring, observability, or control platforms Strong C++ engineering skills along with the capacity to collaborate effectively with development teams Expertise in OpenTelemetry, eBPF, and GitOps Capability in API-driven automation and CI/CD-integrated observability practices Knowledge of cloud-native, Kubernetes, and distributed systems architectures Demonstrated ability to guide engineering teams and define standards English proficiency at B2 level or above Nice to have Experience in trading or market-making Knowledge of exchange connectivity Understanding of market data environments We offer We gather like-minded people: Top tech minds driving innovation in AI, cloud and digital platform modernization Supportive team and agile, startup-like culture Hybrid by design mode and opportunity to work remotely within Poland Chance to work abroad for up to 60 days annually Business-driven relocation opportunities We provide growth opportunities: Career development programs Thought leadership, mentoring, soft skills and well-being programs Certification (Anthropic, Gemini, GCP, Azure, AWS) English classes We cover it all: Stable pay Participation in the Employee Stock Purchase Plan with a 15% discount Benefits package (health insurance, multisport, shopping vouchers) Referral bonuses up to $2,000 Offices featuring entertainment and relaxation zones, table tennis and football, free snacks, coffee and more Corporate, social and well-being events Please, note: Benefits listed above are available to employees only We are open for working with Contractors. Terms of B2B cooperation agreements are agreed individually We will reach out to selected candidates exclusively EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

Technology

EPAM Systems

Senior C++ Engineer with Observability

Senior

Remote

Gdansk, Poland

🏢 Summary: Senior C++ Engineer with Observability expertise to lead the implementation of monitoring and telemetry across high-performance, low-latency distributed systems. The role combines hands-on C++ engineering with technical leadership to ensure measurable customer experience, system reliability, and operational insight. Focused on large-scale observability platforms for latency-sensitive market data environments. 🗂️ Requirements: 5+ years in observability engineering (metrics, tracing, logging), Strong C++ engineering skills, Experience with profiling and telemetry pipelines, Experience building and maintaining large-scale monitoring or observability platforms, Knowledge of customer-experience measurement for latency-sensitive market data systems, Expertise in OpenTelemetry, eBPF, GitOps, Experience with API-driven automation and CI/CD-integrated observability, Knowledge of cloud-native, Kubernetes, distributed systems architectures, Ability to define standards and guide engineering teams, English proficiency B2+ 📃 Skills: C++, OpenTelemetry, eBPF, GitOps, Kubernetes, CI/CD, APIs, Cloud, Metrics, Tracing, Logging, Profiling, Telemetry 🏢 Description: We are looking for a Senior C++ Engineer with Observability expertise to spearhead our observability implementation. This position blends practical engineering with technical leadership, guaranteeing that customer experience, system reliability, and operational insight remain measurable and integrated across the entire software development lifecycle. The perfect candidate will offer substantial experience in low-latency trading, market data, or similar high-performance distributed systems, paired with a solid C++ foundation and a proven history of delivering production monitoring, telemetry, and operational tooling at scale. Responsibilities Spearhead observability implementation throughout the software development lifecycle Guarantee that customer experience, system reliability, and operational insight stay measurable and integrated Construct and maintain large-scale monitoring, observability, or control platforms Set standards and promote the adoption of observability best practices Collaborate effectively with development teams to deliver telemetry and operational tooling Deploy metrics, tracing, logging, profiling, and telemetry pipelines Advance customer-experience measurement for latency-sensitive market data systems Guide engineering teams toward shared observability goals Requirements More than 5 years of experience in observability engineering, covering metrics, tracing, and logging Strong skills in profiling and telemetry pipelines Knowledge of customer-experience measurement for latency-sensitive market data systems Experience building and maintaining large-scale monitoring, observability, or control platforms Strong C++ engineering skills along with the capacity to collaborate effectively with development teams Expertise in OpenTelemetry, eBPF, and GitOps Capability in API-driven automation and CI/CD-integrated observability practices Knowledge of cloud-native, Kubernetes, and distributed systems architectures Demonstrated ability to guide engineering teams and define standards English proficiency at B2 level or above Nice to have Experience in trading or market-making Knowledge of exchange connectivity Understanding of market data environments We offer We gather like-minded people: Engineering community of industry professionals Friendly team and enjoyable working environment Flexible schedule and opportunity to work remotely within Poland Chance to work abroad for up to 60 days annually Business-driven relocation opportunities We provide growth opportunities: Outstanding career roadmap Leadership development, career advising, soft skills, and well-being programs Certification (GCP, Azure, AWS) Unlimited access to LinkedIn Learning, Get Abstract, Cloud Guru English classes We cover it all: Stable income (Employment Contract or B2B) Participation in the Employee Stock Purchase Plan Benefits package (health insurance, multisport, shopping vouchers) Strategically located offices featuring entertainment and relaxation zones, table tennis and football, free snacks, fantastic coffee, and more Referral bonuses Corporate, social and well-being events Please, note: The set of bonuses might vary based on the role you apply for – specifics will be discussed with our recruiter during the general interview. We will reach out to selected candidates exclusively. EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.