May 22, 2026

Client Systems Specialist

Mid • Hybrid

Krakow, Poland


Job Description

Location: Kraków

Hybrid model: Hybrid model 3 days per week in the office /2 days for a parent of a child up to 4 years old

About the team:

We are looking for a Testing Support professional to manage and resolve incidents raised by business partners related to testing activities within test environments. This role involves owning incidents end to end and driving them to resolution.

The ideal candidate is a self‑starter with a willingness to learn applications and understand how they integrate to support business processes. Strong communication skills are essential, as the role requires clearly explaining issues and resolutions to business stakeholders.
 

Your key responsibilities include:  

  • Assisting with incidents reported through coordinated test activities by Change Management, project teams as well as the client;

  • Address reported incidents by engaging Systems teams to help triage and resolve the incident;

  • Provide clear communication of incident resolution back to the business team reporting the issue;

  • Assist in daily wellness checks of the test environment to ensure testing readiness;

  • Assist in the preparation of test environments to support testing, and minimize incidents;

  • Maintain incident database using Jira to track issue resolution and provide solution for future cases in a timely manner;

  • Maintain databases, and support reports as needed;

  • Willingness to learn web page test automation.

Desired Qualifications:

Must have:

  • Basic knowledge of Java, Selenium and Jenkins

  • Strong problem-solving skills

  • Ability to work in an international, virtual team and act as team player

  • Detail-oriented and well organized

  • Strong communication and team collaboration skills

  • A drive for self-improvement

  • Creative mindset for coming up with new solutions to existing problems

Nice to have:

  • Knowledge of tools such as Selenium and Jenkins

  • Knowledge and use of qTest Test Management tool

  • Knowledge and use of JIRA

What we Offer:

  • To encourage cultural awareness and philanthropy, BBHers have 1 Culture Celebration Day and 1 Community Service Day in addition to their paid standard vacation allowance

  • Private medical care

  • Life Insurance

  • Employee Assistance Program - offering independent and confidential counselling services for you and your family. You can get support for topics including family, marriage and relationships, finances, and legal issues.

  • Professional trainings and qualification support

  • Wellbeing Program

  • Online Social Fund benefit platform

  • Social, sport and integration events

  • Onboarding Program for new hires

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Warsaw, Poland

140 - 145 PLN/hr

🏢 Summary: B2B contract for an experienced Test Specialist to support verification and validation of applications in EU security and border control projects. The role focuses on manual and automated testing, test framework maintenance, and contribution to CI and DevSecOps processes within a QA team. Work is primarily remote with occasional visits to Warsaw. 🗂️ Requirements: BSc in ComputerScience or related field, ISTQB Advanced certification or equivalent, Minimum 6 years of SoftwareTesting experience, Experience in manual and automated testing, Experience with functional, integration, regression, system and performance testing, Ability to implement testing procedures within QA processes, Knowledge of Agile and Scrum, Working knowledge of SQL and PostgreSQL or MSSQL, English level B2 or higher 📃 Skills: Selenium, SpecFlow, TestComplete, Postman, Git, AzureDevOps, Docker, IntelliJ, Angular, JUnit, SQL, PostgreSQL, MSSQL, Agile, Scrum, DevSecOps, ContinuousIntegration 🏢 Description: We are looking for an experienced Test Specialist (m/f/n) to join our client's team carrying out a project for one of the EU institutions located in Warsaw . In the team you will provide support to several projects for a European institution, concerning security and border control activities. About the role: The candidate will make part of our QA team in Poland to perform the Verification and Validation of the applications produced by the development team, learning our procedures and contributing to the test automation and the Continuous Integration process, with an emphasis in security (DevSecOps). Responsibilities: Strategizing and planning test activities. Preparing test documentation (Test Plans, Test Cases, Test Reports, etc.). Designing and configuring test environments. Setting up and maintaining the test framework as needed. Implementing test automation as required: preparing, executing, debugging application test cases and scripts. Monitoring test results, analysing quality of the system and reporting on status and trends. Documenting and tracking defects. Liaising with various interested parties, such as Developers, Business Analysts, Product Owners, and support staff as necessary to fulfil testing responsibilities. Communicating with teammates, stakeholders, internal and or business customers. Analysing specification documentation to plan and design the tests. Supporting colleagues and clients during User Acceptance Tests. Contributing to and supporting other QA team members to produce Test Plans and Test Cases for different projects, and to contributing to the QA knowledge base, especially with regard to technical knowledge. Requirements: BSc or higher education degree (preferably in Computer Science/Information Technology/Engineering). ISTQB Certified Tester at Advanced level, or equivalent. At least 6 years of experience in Software Testing , including manual and automated testing (functional, acceptance, integration, regression, system testing, performance testing). Proficient in implementing testing procedures within the QA process. Familiar with some of the following frameworks: TestComplete, SpecFlow, Selenium, Postman, Git, Azure DevOps, Docker, IntelliJ, Angular, JUnit. Familiar with Agile/Scrum Methodology. Working knowledge of SQL and PostgreSQL or MSSQL. English level - min. B2. We will also value: Familiarity with Azure Test Plans. Previous experience in software configuration testing. Offer: Contract type: B2B with SHIMI. Rate: 145 zł/h netto + VAT. Type of work: remote (1–2 visits per month to the office in Warsaw) Work hours: full-time