May 22, 2026
Software Engineer
Mid • Remote
19,000 - 24,000 PLN/mo
Warsaw, Poland
About Us
VC-backed, 15-person team across Poland, Mexico & the Philippines - with global expansion underway.
We’re defining a new category: a customer contact & collaboration layer on top of enterprise contact center and CRM platforms - already trusted by global enterprises across Europe, Asia, and the Americas.
Our platform is used by enterprise clients across multiple industries, with a strong focus on reliability, scalability, security, and seamless real-time communication experiences. We combine modern cloud-native architecture with deep expertise in WebRTC, contact center integrations, and customer engagement technologies.
As a rapidly growing company, we maintain a strong engineering culture built around ownership, collaboration, continuous improvement, and pragmatic problem-solving. We value people who are curious, proactive, and excited about building meaningful products in a fast-moving environment.
About the Role
We’re looking for a Software Engineer with strong technical skills and hands-on experience building modern distributed systems and web applications.
In this role, you’ll help design, develop, maintain, and improve a multi-tenant customer engagement platform used primarily by enterprise contact centers. You’ll work across backend services, infrastructure, and internal tooling to ensure our systems remain scalable, reliable, secure, and easy to evolve.
Our platform combines multiple technologies and real-time communication channels, including voice, video, chat, callbacks and many more, integrated with providers such as Genesys Cloud and Vonage.
The backend architecture includes:
A Ruby on Rails API responsible for core business logic, authentication, integrations, and account management
Several Node.js services handling real-time signaling, visitor data processing, and analytics
Cloud-native infrastructure running on Kubernetes and Azure services
You’ll work closely within a small, highly collaborative engineering team where ownership and initiative are highly valued. We’re looking for someone who enjoys solving complex technical challenges, moving quickly, contributing ideas, and building high-quality software that delivers real value to customers.
Responsibilities
Develop and maintain the core REST/JSON:API backend in Ruby on Rails 7 (PostgreSQL, Redis, Puma, Delayed Job) + upgrade to RoR 8
Own the Node.js signalling server built on Express + WebSockets
Extend and debug integrations with Genesys Cloud and Vonage
Write and maintain authorization policies and multi-tenant access control logic
Design and run database migrations on a mature PostgreSQL schema (200+ migrations)
Work within a Kubernetes on Azure AKS environment - understand Helm charts, environment configs, and deployment pipelines
Participate in GitLab CI/CD - security checks (SonarCloud, Aikido.dev), Docker builds, staged deploys
Gradually improve test coverage using RSpec (Rails) and Jest (Node.js)
Required Skills
Ruby on Rails
Rails 7.x, Ruby 3.x (-> 8.x, 4.x)
PostgreSQL - schema design, migrations, query optimization
REST API design; experience with JSON:API / Graphiti is a plus
Background jobs: Delayed Job, ActiveJob, or Sidekiq
Authentication: Devise, JWT, OAuth2, OIDC
Authorization: Pundit or similar policy pattern
Node.js
Node.js 24+, Express.js
WebSockets
Redis (caching, pub/sub, locking patterns)
Azure Storage (Tables, Queues) or equivalent cloud storage SDKs
Comfort with async code
General Backend
Designing and consuming third-party REST/webhook APIs
Docker - writing and maintaining Dockerfiles
Kubernetes basics - reading Helm charts, understanding namespaces and config maps
Git + CI/CD pipelines
Structured logging and APM tools (New Relic, Prometheus)
Nice to Have
Experience with Genesys Cloud or other contact center solution
Experience with Vonage or other CPaaS telephony (SIP, WebRTC)
Terraform / Azure infrastructure
Cloudflare Workers
React (the frontend teams will occasionally need backend pairing)
Compensation
19-24k B2B
Meaningful ESOP upside (VC-backed)
26 days of paid holiday
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Drive the design and development of AI-powered solutions, including agentic workflows, LLM integrations, and intelligent platform capabilities. Solve complex platform, scalability, and performance challenges across backend systems built with Python and PHP, while maintaining awareness of frontend technologies such as React and Ember. Partner closely with Engineering, Product, Design, and AI teams to deliver high-impact solutions. Contribute to the evolution of cloud-native architecture, engineering standards, and best practices across AWS-based environments. Mentor senior and lead engineers, fostering engineering excellence and best practices. Act as a trusted technical advisor, helping teams make sound architectural decisions while balancing business goals with long-term platform health. Requirements: 8+ years of software engineering experience , including designing and delivering large-scale SaaS applications and complex distributed systems. Strong backend expertise with Python and/or PHP in production systems. Solid system design and architecture background, with the ability to drive technical decisions, solve complex platform-wide challenges, and balance short-term delivery with long-term scalability. Hands-on experience with AI-powered products, LLM integrations, agentic workflows, or machine learning solutions. Proven ability to influence technical direction across teams and drive architectural decisions. Experience with AWS, CI/CD, observability, and modern engineering practices. Knowledge of databases such as MySQL, Redis, DynamoDB, or similar technologies. Experience with React or Ember is considered a plus. Background in marketing automation, CRM, or e-commerce platforms. Familiarity with modern AI engineering practices, AI development tooling, and emerging standards such as MCP is a plus. What we offer: Health Benefits 1. Medical Full coverage for employees and their dependents through LUX MED. Employees have access to the “Premium” package, providing enhanced coverage and greater access to care. A client pays 100% of the premium for employees and 50% for dependents. 2. Dental No additional cost for dental coverage- integrated into LUX MED medical plan. 3. Vision Reimbursement for vision expenses up to 400 PLN every 2 years. Mental Health Tools Access to TELUS Health EAP to provide support and resources in a time of need. Additional Benefits 10% annual bonus 75% Creative Tax Vacation: 26 days. Home Office Stipend: One-time $150 equivalent home office stipend to outfit their home office. Calm Subscription: Premium subscription access to Calm, the #1 app for sleep, meditation, and relaxation. Hub Perks: Receive meal and transportation benefits when traveling to the Poland Hub. Baby Swag: If you have a baby or adopt, you’ll receive a company-branded first bath bundle. Sabbatical Program: After 5 years of employment, receive a month-long paid sabbatical leave, with a sabbatical leave bonus.
Technology
MOTIFE
Staff Software Engineer
Senior
Hybrid
Krakow, Poland
31,000 - 37,000 PLN/mo
🏢 Summary: Staff Software Engineer role focused on technical leadership and architecture for a large-scale SaaS marketing automation platform undergoing an AI-first transformation. The position drives cross-team architectural decisions, scalability improvements, and adoption of AI-powered and LLM-based solutions. It emphasizes system-level impact, mentorship of senior engineers, and cloud-native platform evolution. 🗂️ Requirements: 8+ years software engineering experience, Experience designing large-scale SaaS applications, Experience with distributed systems, Strong backend expertise in Python or PHP, Solid system design and architecture experience, Hands-on experience with AI-powered products or LLM integrations, Experience with AWS environments, Experience with CI/CD pipelines, Experience with observability tools, Knowledge of MySQL, Redis, or DynamoDB, Ability to drive architectural decisions across teams 📃 Skills: Python, PHP, AWS, React, Ember, MySQL, Redis, DynamoDB, CI/CD, LLM, AI, Observability 🏢 Description: Our client helps small teams power big businesses with the must-have platform for intelligent marketing automation. Customers from over 170 countries depend on the Client’s mix of pre-built automation and integration to power personalized marketing, transactional emails, and one-to-one CRM interactions throughout the customer lifecycle. We’re looking for a Staff Software Engineer to join our client's growing engineering organization and help shape the future of a large-scale SaaS platform undergoing a major AI-first transformation. This is a highly impactful role focused on technical leadership, architecture, and cross-team collaboration. As a Staff Engineer, you’ll work across multiple engineering teams, helping solve complex technical challenges, drive architectural decisions, and accelerate the adoption of AI-powered solutions and agentic workflows across the platform. Rather than being tied to a single product area, you’ll operate at a broader organizational level, partnering closely with Engineering, Product, Design, and AI teams to improve scalability, performance, and engineering excellence. You’ll also play a key role in mentoring senior and lead engineers, helping raise the technical bar across the organization. This role is ideal for someone who enjoys tackling complex system-level challenges, influencing technical strategy, and driving impact through architecture, mentorship, and technical leadership rather than people management. Key takeaways: Stack: Python/PHP, AWS, React/Ember, MySQL, Redis, DynamoDB, CI/CD pipelines, observability tooling, and AI/LLM-powered services. Salary : 31 000 - 37 000 PLN gross/month, Contract of employment (+10% annual bonus, 75% Creative Tax) Working model: Hybrid, once a week in the office Location: Krakow, ul. Konopnickiej Recruitment process: Call with MOTIFE recruiter (30 min) Technical architecture session (1,5h) Panel (including cross-functional, AI-focused, High Grader | 1,5h) Responsibilities: Provide technical leadership and architectural guidance across multiple engineering teams within the Kraków Hub. Drive the design and development of AI-powered solutions, including agentic workflows, LLM integrations, and intelligent platform capabilities. Solve complex platform, scalability, and performance challenges across backend systems built with Python and PHP, while maintaining awareness of frontend technologies such as React and Ember. Partner closely with Engineering, Product, Design, and AI teams to deliver high-impact solutions. Contribute to the evolution of cloud-native architecture, engineering standards, and best practices across AWS-based environments. Mentor senior and lead engineers, fostering engineering excellence and best practices. Act as a trusted technical advisor, helping teams make sound architectural decisions while balancing business goals with long-term platform health. Requirements: 8+ years of software engineering experience , including designing and delivering large-scale SaaS applications and complex distributed systems. Strong backend expertise with Python and/or PHP in production systems. Solid system design and architecture background, with the ability to drive technical decisions, solve complex platform-wide challenges, and balance short-term delivery with long-term scalability. Hands-on experience with AI-powered products, LLM integrations, agentic workflows, or machine learning solutions. Proven ability to influence technical direction across teams and drive architectural decisions. Experience with AWS, CI/CD, observability, and modern engineering practices. Knowledge of databases such as MySQL, Redis, DynamoDB, or similar technologies. Experience with React or Ember is considered a plus. Background in marketing automation, CRM, or e-commerce platforms. Familiarity with modern AI engineering practices, AI development tooling, and emerging standards such as MCP is a plus. What we offer: Health Benefits 1. Medical Full coverage for employees and their dependents through LUX MED. Employees have access to the “Premium” package, providing enhanced coverage and greater access to care. A client pays 100% of the premium for employees and 50% for dependents. 2. Dental No additional cost for dental coverage- integrated into LUX MED medical plan. 3. Vision Reimbursement for vision expenses up to 400 PLN every 2 years. Mental Health Tools Access to TELUS Health EAP to provide support and resources in a time of need. Additional Benefits 10% annual bonus 75% Creative Tax Vacation: 26 days. Home Office Stipend: One-time $150 equivalent home office stipend to outfit their home office. Calm Subscription: Premium subscription access to Calm, the #1 app for sleep, meditation, and relaxation. Hub Perks: Receive meal and transportation benefits when traveling to the Poland Hub. Baby Swag: If you have a baby or adopt, you’ll receive a company-branded first bath bundle. Sabbatical Program: After 5 years of employment, receive a month-long paid sabbatical leave, with a sabbatical leave bonus.
Technology
co.brick
Senior Ruby on Rails Backend Engineer
Senior
Remote
Trzebinia, Poland
🏢 Summary: Senior role focused on developing and maintaining a business applications ecosystem (CRM, document workflows, ERP and AI integrations) using Ruby on Rails. The position involves building integrations, processing documents, handling background jobs and realtime features, and deploying to self-managed Linux VPS infrastructure. It requires working on production systems and solving complex backend and integration challenges. 🗂️ Requirements: Very good knowledge of Ruby on Rails, Strong understanding of backend application architecture, Strong knowledge of SQL and relational databases, Experience with integrations and API design/debugging, Experience with background jobs and asynchronous processing, Ability to work with Linux/VPS environments 📃 Skills: Ruby, Rails, ActiveRecord, ActiveJob, SolidQueue, ActionCable, ActionMailer, ActionMailbox, MySQL, MSSQL, TinyTds, SQL, REST, KSeF, Claude, IMAP, Backblaze, Linux, Ubuntu, Puma, systemctl, crontab, logrotate, Tailscale, CombinePDF, Node.js, ERP, VPS 🏢 Description: Senior Ruby on Rails Backend Engineer Szukamy doświadczonego Ruby on Rails Backend Developera do rozwijania naszego ekosystemu aplikacji biznesowych (CRM, obieg dokumentów, workflow, integracje ERP, KSeF, automatyzacje procesów). Projekt obejmuje: integracje z systemami zewnętrznymi, przetwarzanie dokumentów, background jobs, kolejki, realtime events, deployment na własnej infrastrukturze VPS, integracje AI i ERP. To rola dla osoby, która dobrze odnajduje się w systemach produkcyjnych i lubi rozwiązywać realne problemy biznesowe. Idealnie, jeśli jesteś z okolic Trzebini / Chrzanowa — preferujemy osoby, z którymi możliwa będzie okazjonalna współpraca stacjonarna przy planowaniu i wdrożeniach. Stack technologiczny Backend / Rails Ruby on Rails 7.2 Active Record Active Job + Solid Queue Action Mailer Action Cable Action Mailbox Bazy danych MySQL MS SQL Server (TinyTds) migracje Rails indeksy JSON columns Integracje KSeF REST API Claude API (Anthropic) IMAP polling Backblaze B2 TinyTds / Optima ERP Deployment / infrastruktura Linux VPS (Ubuntu) Puma systemctl crontab logrotate Tailscale VPN Dokumenty / PDF CombinePDF generowanie i stemplowanie PDF Node.js CLI wrappers Szukamy osoby, która: ma bardzo dobrą znajomość Ruby on Rails, rozumie architekturę aplikacji backendowych, dobrze zna SQL i relacyjne bazy danych, potrafi projektować i debugować integracje, ma doświadczenie z background jobs i async processing, swobodnie pracuje na Linux/VPS. Mile widziane doświadczenie z KSeF, doświadczenie z ERP, znajomość MSSQL, doświadczenie z realtime systems, integracje AI, doświadczenie z dużymi workflow dokumentowymi. Oferujemy realny wpływ na architekturę systemów, dużą samodzielność, brak korporacyjnych procesów, ciekawe integracje i problemy techniczne, możliwość długoterminowej współpracy. Forma współpracy B2B lub FV full-time lub part-time zdalnie / hybrydowo