Technical Solutions Consultant, Android Business Communications

Minimum qualifications:

• Bachelor’s degree or equivalent practical experience.
• 5 years of experience troubleshooting technical issues for internal/external partners or customers.
• Experience with telephony, RCS, IP Messaging protocols, business messaging.
• Experience in system design and writing code (e.g., Java, C++, Python).

Preferred qualifications:

• 5 years of experience in either software engineering, product management, engineering program management, technical account management, sales engineering or related field.
• Experience in internet technologies such as HTTP, TCP/IP, HTML, JavaScript, or Unix/Linux.
• Experience with mobile technology solutions/applications.
• Excellent project management, leadership, and stakeholder management skills.

About the job

As a Technical Solutions Consultant, you will play a critical role in fueling the rapid growth and adoption of mobile connectivity and communication technologies. You will establish, nurture, and expand technical partnerships and alliances with key ecosystem partners—carriers, aggregators, businesses—to ensure overall Android and cross-platform success.

Through your technical domain expertise and partnership management skills, you will help ensure global users have access to advanced connectivity and communication features regardless of the device or platform they use. You will bridge the gap between carrier infrastructure and the developer ecosystem, particularly by driving the adoption of Rich Business Messaging (RBM).The US base salary range for this full-time position is $147,000-$216,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Responsibilities

• Advocate Rich Business Messaging (RBM) capabilities to the developer and business ecosystem, creating technical content like documentation and code samples to accelerate business on-boarding and RBM service creation.
• Drive seamless ecosystem integration by managing the technical dimensions of partnerships, including launches and interoperability testing for telephony and Rich Communication Services (RCS) messaging.
• Serve as the technical expert for telephony and RCS protocols, offering partners guidance, support, and solutions while troubleshooting complex network and application layer issues.
• Act as the crucial link between internal teams (Engineering, Product, Business Development) and partners, translating technical requirements and synthesizing ecosystem feedback to influence internal product strategy.
• Consult with partners on their road maps, monitor key performance metrics, and travel as necessary to foster relationships and provide targeted, direct technical support for collaborative initiatives.