Microsoft 365 Copilot Lead

Quick Facts

• Role: Microsoft 365 Copilot Lead

• Focus: AI-powered productivity deployment, governance readiness, enterprise configuration, and adoption measurement

Description

We are seeking a Microsoft 365 Copilot Lead to lead the vision, readiness, deployment, and adoption of AI-powered productivity across a national retail organization in Canada. The role defines the 365 Copilot roadmap, ensures data and governance readiness, builds organizational capability, and drives measurable business value by bridging corporate teams and frontline workers.

Responsibilities

• Define and drive the strategic roadmap for Microsoft 365 Copilot deployment across the organization

• Lead tenant administration and enterprise-scale configuration of Exchange, SharePoint Online, Teams, and OneDrive

• Oversee information governance practices, including sensitivity labels, DLP policies, retention, and permissions models

• Manage security and identity considerations, including Conditional Access, access reviews, and oversharing audits

• Build and configure custom agents, plugins, connectors, and GPT-based declarative agents within Copilot Studio

• Integrate Power Platform capabilities, including Power Automate, Power Apps, and dataflows relevant to retail operations

• Establish content architecture standards, including taxonomy, metadata, and content lifecycle management

• Drive frontline engagement through Viva Suite tools, including Viva Learning, Viva Connections, and Viva Engage

• Develop adoption and measurement frameworks using Copilot Dashboard, Viva Insights, and ROI scoring models

• Maintain fluency in Microsoft 365 Copilot licensing models and roadmap developments

Requirements

• 5+ years of experience in Microsoft 365 architecture at enterprise scale (tenant administration, Exchange, SharePoint Online, Teams, OneDrive)

• Understanding of Microsoft Graph and Semantic Index for Copilot grounding and data flow

• Expertise in Microsoft Purview information governance (sensitivity labels, DLP policies, retention, permissions models)

• Knowledge of Entra ID and security practices (Conditional Access, access reviews, oversharing audits, Zero Trust principles)

• Proficiency in Copilot Studio for building custom agents, plugins, connectors, and GPT-based declarative agents

• Skills in Power Platform (Power Automate, Power Apps, dataflows)

• Background in SharePoint and content architecture (taxonomy, metadata, content lifecycle management)

• Familiarity with Viva Suite tools (Viva Learning, Viva Connections, Viva Engage), especially for frontline engagement

• Competency in adoption and measurement frameworks (Copilot Dashboard, Viva Insights, adoption scoring, ROI frameworks)

• Knowledge of M365 Copilot licensing models and Microsoft roadmap literacy (e.g., Ignite/Build awareness)

• English proficiency at B2 level or higher

Benefits

• Growth opportunities: career development programs; thought leadership, mentoring, soft skills and well-being programs; certification support (Anthropic, Gemini, GCP, Azure, AWS); English classes

• We cover it all: stable pay; Employee Stock Purchase Plan with a 15% discount; benefits package (health insurance, multisport, shopping vouchers); referral bonuses up to $2,000

• Flexible work: hybrid by design with remote work opportunity within Poland; chance to work abroad up to 60 days annually; business-driven relocation opportunities

• Corporate, social and well-being events

• Note: benefits listed above are available to employees only; contractors may be considered under individually agreed B2B terms.