Microsoft 365 Copilot Lead

Quick Facts

• Role: Microsoft 365 Copilot Lead

• Focus: AI-powered productivity rollout (Microsoft 365 Copilot) across a national retail organization

Description

Lead the vision, readiness, deployment, and adoption of Microsoft 365 Copilot across the organization. Define the Copilot roadmap, ensure data and governance readiness, build organizational capability, and drive measurable business value—bridging corporate teams and frontline workers.

Responsibilities

• Define and drive the strategic roadmap for Microsoft 365 Copilot deployment

• Lead tenant administration and enterprise-scale configuration of Exchange, SharePoint Online, Teams, and OneDrive

• Oversee information governance: sensitivity labels, DLP policies, retention, and permissions models

• Manage security and identity: Conditional Access, access reviews, oversharing audits

• Build and configure custom agents, plugins, connectors, and GPT-based declarative agents in Copilot Studio

• Integrate Power Platform capabilities (Power Automate, Power Apps, dataflows) relevant to retail operations

• Establish content architecture standards (taxonomy, metadata, content lifecycle management)

• Drive frontline engagement using Viva suite tools (Viva Learning, Viva Connections, Viva Engage)

• Develop adoption and measurement frameworks using Copilot Dashboard, Viva Insights, and ROI scoring models

• Maintain fluency in Microsoft 365 Copilot licensing models and roadmap developments

Requirements

• 5+ years of experience in Microsoft 365 architecture, including enterprise-scale tenant administration (Exchange, SharePoint Online, Teams, OneDrive)

• Understanding of Microsoft Graph and Semantic Index for how Copilot grounds responses and data flows

• Expertise in information governance with Microsoft Purview (sensitivity labels, DLP policies, retention, permissions)

• Knowledge of Entra ID security practices (Conditional Access, access reviews, oversharing audits, Zero Trust)

• Proficiency in Copilot Studio to build custom agents, plugins, connectors, and GPT-based declarative agents

• Skills in Power Platform (Power Automate, Power Apps, dataflows)

• Background in SharePoint and content architecture (taxonomy, metadata, content lifecycle management)

• Familiarity with Viva suite tools (Viva Learning, Viva Connections, Viva Engage) for frontline engagement

• Competency in adoption and measurement frameworks (Copilot Dashboard, Viva Insights, adoption scoring, ROI frameworks)

• Qualifications in M365 Copilot licensing models and Microsoft roadmap literacy (Ignite/Build awareness)

• English proficiency at B2 level or higher

Benefits

• Stable pay and Employee Stock Purchase Plan with a 15% discount

• Benefits package (health insurance, multisport, shopping vouchers)

• Referral bonuses up to $2,000

• Corporate, social and well-being events; office amenities (entertainment/relaxation zones)

• Growth opportunities: career development programs, thought leadership/mentoring, soft skills and well-being programs

• Certification support (Anthropic, Gemini, GCP, Azure, AWS) and English classes

• Hybrid work by design; remote opportunity within Poland

• Chance to work abroad up to 60 days annually and possible business-driven relocation opportunities

• Contractors possible via individually agreed B2B terms