ServiceNow Developer

Main Responsibilities:

The role primarily involves daily operations management of the ServiceNow platform and adapting it to business needs:

• Manage daily operations of the ServiceNow platform.

• Develop and customize ServiceNow applications based on business needs.

• Integrate ServiceNow with other systems and tools.

• Automate workflows and processes to increase efficiency.

• Troubleshoot and resolve issues to ensure high availability and stability.

• Document system changes and updates.

• Provide technical support and training to ServiceNow users.

• Design and develop reports and dashboards to track performance metrics and KPIs.

Key Requirements:

• Bachelor’s degree in computer science, information technology, or a related field.

• At least 2+ years of experience in ServiceNow administration and development.

• Certifications in ServiceNow (e.g., Certified System Administrator, Certified Application Developer) are a plus.

• Strong understanding of ITIL processes and best practices.

• Experience with JavaScript, HTML, CSS, and REST/SOAP APIs.

• Professional English verbal and written communication skills.

• Police certificate issued by the local Police authority.

• Good communication and collaboration skills.

• Ability to work independently and take initiative.

Nice to Have:

• Experience with various AI initiatives.

• Additional certifications related to ServiceNow or cloud technologies.

• Familiarity with agile methodologies.