ServiceNow Catalogue Manager

Mid • Remote

$140 - $160/

Gliwice, Poland

Responsibilities:

Experienced Catalogue / Service Request Specialist
Must have solid experience in ServiceNow and be familiar with catalogue item best practices
Ability to self-manage workload, prioritize tasks effectively, and work resourcefully
Designing and creating new forms, workflows, and flows (including option-based forms)
Configuration of catalogue items, approvals, and variables
Troubleshooting and resolving catalogue-related issues
Strong attention to detail with context and presentation: writing user-friendly descriptions, experience with adding images
Good collaboration skills with stakeholders to gather requirements

Requirements:

Solid experience in ServiceNow and be familiar with catalogue item best practices
Ability to self-manage workload, prioritize tasks effectively, and work resourcefully
Designing and creating new forms, workflows, and flows (including option-based forms)
Configuration of catalogue items, approvals, and variables
Troubleshooting and resolving catalogue-related issues
Strong attention to detail with context and presentation: writing user-friendly descriptions, experience with adding images
Good collaboration skills with stakeholders to gather requirements
ServiceNow (SNOW) Requirements Gathering
Requirements Management
Stakeholder management
Troubleshooting

Offer:

Private medical care
Co-financing for the sports card
Constant support of dedicated consultant
Employee referral program

DCG

DCG is a recruitment company that emphasizes the importance of experienced professionals in driving business success. The company is characterized by its management style and partnership approach, which are designed to meet client needs and provide continuous support. DCG is experiencing ongoing growth and handles a large number of recruitment projects for its partners. The company operates in the recruitment industry and is committed to fostering strong relationships with its clients and candidates.