IT Infrastructure Specialist

Join Lindt & Sprüngli and support a premium global brand by ensuring robust, secure, and future-ready IT operations across the CEE region.

We are looking for an experienced:

IT Infrastructure Specialist

who will play a key role in maintaining and improving our IT environment across Czech Republic, Slovakia, Hungary, and Poland.

This is a strong individual contributor position with autonomy, strong cross-country impact and hands-on approach.

About the Role:

As an IT Infrastructure Specialist, you will ensure stable, secure, and scalable IT operations across the CEE region. You will work hands-on with network, system, and end-user infrastructure, provide 2nd-level support, and take ownership of documentation excellence. You will also act as a senior technical partner to junior team members and collaborate closely with our International IT team in Switzerland.

Key Responsibilities:

• Maintain, optimize, and enhance LAN/WAN infrastructure (Cisco, Meraki) with a focus on reliability and future development.

• Administer both on-premise and Azure Active Directory; manage SharePoint storage; support end-user environments (Windows, Apple, Android).

• Maintain and support network infrastructure for retail locations (Meraki Firewalls, Access Points, Switches; Printers; CCTV; POS from the network perspective).

• Provide 2nd-level support across the CEE region, ensuring high user satisfaction and service excellence.

• Act as a senior technical resource, supporting and guiding junior colleagues through knowledge sharing and collaboration.

• Create and maintain high-quality technical documentation: architecture diagrams, configuration records, SOPs, and user manuals.

• Collaborate with International HQ IT (Switzerland) and local departments to align on infrastructure standards and technology roadmaps.

• Evaluate and propose new technologies to improve scalability, security, and operational efficiency.

Requirements & Competencies:

• Bachelor’s degree in Computer Science, IT, or a related field.

• Minimum 5 years in IT infrastructure support or engineering roles.

• Mandatory hands-on experience from Service Desk or End-User Support environments.

• Fluent English (spoken and written).

• Professional certifications (Cisco CCNA/CCNP, Microsoft, ITIL) are highly valued.

• Experience in retail IT is a strong advantage.

  
  

Technical Skills

• Networks: Cisco Meraki; nice to have: Cisco Catalyst, Palo Alto

• Directory Services: Active Directory (on-prem), Azure AD

• Devices: Windows laptops/desktops; Apple and Android devices

• Collaboration Tools: SharePoint Online; Microsoft 365 ecosystem

Soft Skills

• Strong responsiveness to end-user needs

• Effective prioritization and incident triage

• Excellent documentation skills (architecture, SOPs, manuals)

• Analytical, structured, and solution-oriented mindset

• Supportive, mentoring approach toward junior colleagues.

If you would like to join our team, send us your CV, using APLIKUJ button.

Dla celów prowadzonej rekrutacji Lindt & Sprüngli (Poland) Sp. z o.o. z siedzibą w Warszawie zbiera dane, które zostały określone w art. 221 § 1 Kodeksu pracy.

Prosimy o dopisanie w CV następującej klauzuli:

„ Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w dokumentach aplikacyjnych dla potrzeb niezbędnych do realizacji procesu rekrutacji prowadzonego przez Lindt & Sprüngli (Poland) Sp. z o.o. z siedzibą w Warszawie.”