Trading Application Support Specialist (Front Arena)

Industry: Banking

Rate: up to 160 pln/h net + VAT, B2B

Location: Gdańsk - hybrid model (3 days per week at the office)

RESPONSIBILITIES:

• Be the first point of contact for our trading desks to quickly resolve trading and data issues.

• Handle more complex issues that require involvement from multiple teams.

• Work with Incident Management, Change Management, and Problem Management processes.

• Continuously simplify and modernize the trading applications.

• Manage automation projects for supported applications and the working environment.

• Maintain and expand business flow monitoring.

• Create and update the internal knowledge base.

• Maintain relationships with key stakeholders (Traders).

• Translate business requirements into technical language and ensure timely delivery.

• Take part in multiple projects within the trading systems area.

• Communicate with external vendor support teams.

REQUIREMENTS:

• Business understanding of Order Management Systems (Electronic Trading) within the Capital Markets domain.

• Experience with Front Arena or deep knowledge of the equity trading domain.

• Hands-on experience with the Python programming language.

• Experience supporting business-critical applications in a fast-paced environment.

• Knowledge of FIX Protocol at an intermediate level.

• Knowledge of SQL at an intermediate level.

• Critical thinker with an analytical approach to problem-solving.

• Strong communication skills and ability to work effectively as part of a team.

• Flexibility across different task types (operations / development / analysis).

• Basic understanding of the application/development lifecycle.

• Interest in how trading backend systems and order lifecycle work.

• Ability to prioritize, adapt, and manage your own workload.