Senior ServiceNow SAM Analyst

Senior • Remote

$170 - $190/

Warszawa, Poland

Responsibilities:

Data Deduplication & Cleaning: identify and clean duplicate software asset records in ServiceNow SAM Pro (publishers, products, vendors, software models)
Contract & Catalogue Maintenance: create and maintain contract records; create catalogue items
Entitlement Onboarding: upload and validate software entitlements in ServiceNow SAM Pro, ensuring correct mapping to software models, publishers, and contracts
Normalization: standardize software titles and publisher names
Cybersecurity Review: identify freeware titles in ServiceNow not yet reviewed by Cybersecurity; flag for assessment and follow-up

Requirements:

3–5+ years of hands-on experience with ServiceNow SAM Pro
Knowledge of the SAM lifecycle, entitlement management, and software model normalization
Experience with ServiceNow catalog configuration
Understanding of software governance and risk management processes
Strong data quality mindset, Excel/data cleaning skills
Familiarity with cybersecurity processes related to software assets
Knowledge of English at B2 level (minimum)

Offer:

Private medical care
Co-financing for the sports card
Constant support of dedicated consultant
Employee referral program

DCG

DCG is a recruitment company that emphasizes the importance of experienced professionals in driving business success. The company is characterized by its management style and partnership approach, which are designed to meet client needs and provide continuous support. DCG is experiencing ongoing growth and handles a large number of recruitment projects for its partners. The company operates in the recruitment industry and is committed to fostering strong relationships with its clients and candidates.