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December 17, 2025

IT Windows Senior Engineer

Senior • Hybrid

Kraków, Poland

Division: Group Technology Services (GTS)

Your Role

As a Windows Care Engineer, you will provide 2nd and 3rd level support for Windows servers (2012, 2016, 2019, 2022, and later) in a complex and hybrid infrastructure.

Your Responsibilities

As a Windows Care Engineer, you will:

  • Handle requests, incidents, problems, and changes across both Production and Non-Production environments

  • Manage network shares, backups, restores, and related infrastructure components

  • Contribute to strategic infrastructure projects and roadmap planning

  • Apply Microsoft security patches using Ansible and other automation tools

  • Provide support during business hours (08:00–18:00 CET)

  • Participate in on-call support outside business hours for Production systems (Watch Duty rotation)

  • Weekend work as part of a scheduled rotation

Technical Requirements

  • Proficiency in PowerShell and knowledges of Ansible 

  • Good knowledges of Microsoft Patch Management solutions (WSUS, Windows Updates, Azure Update Manager)

  • Experience with Windows Server (2012–2022+) in virtualized environments (e.g., VMware)

  • Solid understanding of Group Policy, File Servers, Active Directory, Networker, Cohesity, DNS, NAS, and SAN

  • Familiarity with clustering solutions (e.g., Failover Cluster, Always On) and server hardware (e.g., HP, Vblock)

  • Good understanding of TCP/IP networking fundamentals

  • Experience with Infrastructure as Code practices

  • Fluency in English, both written and spoken

Soft Skills

  • Fast learner with strong self-directed motivation

  • Adaptable to fast-changing environments

  • Organized and efficient in operational contexts

  • Calm under pressure with a constructive mindset

  • Team player with strong communication skills

  • Analytical thinker with a structured approach to problem-solving

  • Familiarity with Agile methodology is a plus

  • Solution-oriented and focused on delivering value to internal and external clients

What We Offer

  • A friendly, collaborative, and supportive team

  • Daily challenges that keep work exciting and meaningful

  • Continuous learning through hands-on experience and knowledge sharing

  • Opportunity to work with modern technologies as part of Euroclear’s infrastructure transformation

Please note that this is a permanent position, and we do not offer freelance or contract arrangements for this role.