Senior UX Program Manager, Developer UX

Minimum qualifications:

• Bachelor’s degree or equivalent practical experience.
• 6 years of program management experience within design or UX organizations.
• Experience with UX related projects and UX design, user research, or user centered development tools and methodologies.
• Experience in extracting and analyzing data sets to develop insights and recommendations.
• Experience using program/project management tools and systems.

Preferred qualifications:

• Experience with the product development lifecycle.
• Experience working with large-scale product delivery, design systems, organizational structure and design models, or service design.
• Understanding of software development tools, processes, and lifecycles.
• Ability to positively challenge existing perspectives and advance alternate ideas to gather consensus from teams and stakeholders.
• Strong storytelling skills in framing the narrative of the work, building empathy, creating alignment, and turning abstract business goals into tangible, high-quality programs.

About the job

At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." UX Programs & Operations at Google drive projects within our UX organizations by increasing communication and connection points, streamlining the UX design process, and driving a culture of user centered development.

Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses.

As a UX Program Manager (UX Programs & Operations), you will combine expert project management skills with a passion for user experience to help your team improve the design of products that are used by billions of users. You’ll plan projects, define milestones, assess risks, create actionable insights, and ensure projects meet deadlines. You’ll harmonize the work of UX Designers, Researchers, Content Strategists, UX Engineers, and other UX disciplines, while also working closely with our Engineering and Product Manager cross-functional partners, to drive UX team objectives and create innovative experiences for our business, products, and users.

In this role, you will be responsible for driving programs that increase the UX team’s effectiveness in taking an AI-native approach to design and research.

The Core team builds the technical foundation behind Google’s flagship products. We are owners and advocates for the underlying design elements, developer platforms, product components, and infrastructure at Google. These are the essential building blocks for excellent, safe, and coherent experiences for our users and drive the pace of innovation for every developer. We look across Google’s products to build central solutions, break down technical barriers and strengthen existing systems. As the Core team, we have a mandate and a unique opportunity to impact important technical decisions across the company.

The US base salary range for this full-time position is $151,000-$222,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Provide leadership and operational excellence across UX teams to deliver the highest level of trust-building and strategic counsel through all project interactions, while building strong collaborative relationships with appropriate stakeholders across program work.
  
• Develop business cases and engagement with partners on continuous improvements and optimizations. Develop measurable, scalable, and repeatable processes/tools that drive seamless cross-functional collaborations/handoffs. 
  
• Run and implement problem-solving efforts for broader or cross-functional projects, programs, and strategies.
  
• Contribute to the definition, integration and reporting of key UX metrics that drive a culture of user-centered development based on program needs and stakeholder input. 
  
• Manage large, complex programs while turning chaos into an efficient organization.