Technical Account Manager, Home Platform

Minimum qualifications:

• Bachelor’s degree or equivalent practical experience.
  
• 3 years of experience troubleshooting technical issues for internal/external partners or customers.
• Experience in either system design or reading code (e.g., Java, C++, Python).
• Experience launching IoT and smart home platforms.

Preferred qualifications:

• Master’s degree in Business, Statistics, Mathematics, Economics, Engineering or Applied Science, or a related field.
  
• 5 years of experience managing projects and working with analytics, software coding, or customer-side web technologies.
  
• 5 years of experience in a customer-facing role.
  
• 5 years of experience in operations management (i.e., process improvement, operational reviews, optimizing workflows, etc.).
• Experience using developer tools (e.g., automation, testing, debugging).

About the job

As a Technical Solutions Consultant, you will be responsible for the technical relationship of our largest advertising clients and/or product partners. You will lead cross-functional teams in Engineering, Sales and Product Management to leverage emerging technologies for our external clients/partners. From concept design and testing to data analysis and support, you will oversee the technical execution and business operations of Google's online advertising platforms and/or product partnerships.

You will be able to balance business and partner needs with technical constraints, develop innovative, cutting edge solutions and act as a partner and consultant to those you are working with. You will also be able to build tools and automate products, oversee the technical execution and business operations of Google's partnerships, as well as develop product strategy and prioritize projects and resources.

The Platforms and Devices team encompasses Google's various computing software platforms across environments (desktop, mobile, applications), as well as our first party devices and services that combine the best of Google AI, software, and hardware. Teams across this area research, design, and develop new technologies to make our user's interaction with computing faster and more seamless, building innovative experiences for our users around the world.

The US base salary range for this full-time position is $123,000-$176,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Help to build and maintain strategic relationships with key stakeholders in customer and/or partner organizations to deliver or manage quality technical solutions and services.  
  
• Verify the functionality of a developer product feature and provide meaningful feedback to product/engineering teams that result in improvements to the developer experience. 
  
• Create Product Requirement Documents (PRDs) to record product specifications, and validate PRDs to ensure customer/partner and internal needs are met, with limited guidance. 
  
• Help scale existing or create repeatable solutions (e.g., best practices recommendations, tutorials, blog articles, sample code) and ensure effective documentation of repeatable solutions with minimal guidance. 
  
• Help write solution code in collaboration with internal or external developers/users/partners/clients/stakeholders (as needed).