Data Center Technician

Minimum qualifications:

• Experience with assembly of mechanical or electrical systems, or performing component-level repairs and troubleshooting on technical equipment.
• Experience diagnosing and troubleshooting one of the following: operating systems, computer/server hardware, or networking protocols.
• Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
  
• Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.

Preferred qualifications:

• Bachelor's degree or equivalent practical experience.
• Completion of the online Google IT Support Professional Certificate program.
  
• 2 years of experience diagnosing and troubleshooting one of the following: operating systems and computer/server hardware or networking protocols.
  
• Experience with performing component-level repairs and troubleshooting on IT equipment or in a similar role (e.g. Systems Administration, Network Deployment Engineer, Help Desk Technician, etc).
• Experience working within a data center or network operation center environment.
  
• Ability to collaborate and partner with teams to overcome challenges, and to adapt to changes in a dynamic work environment.

About the job

The Hardware Operations team is responsible for monitoring, maintaining and deploying the state-of-the-art physical infrastructure behind Google's powerful search technology. As a Data Center Technician, you'll deploy and maintain Google's advanced Data Center Server and Network Infrastructure. You'll also participate in or lead local project teams on larger installations and develop project contingency plans.

In this role, duties range from the physical deployment of data center-related technology to working closely with the various stakeholders. It will fall to you to ensure that our goals, missions and projects are successfully delivered, and, more importantly, that they are repeatable across our global array of data centers. This position offers a great introduction to the wider engineering world at Google. Depending of your area of interest, capabilities, and geographical mobility, you will have the opportunity to develop either within Hardware Operations or move towards software development, engineering, networking operations or our project management groups.

The AI and Infrastructure team is redefining what’s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide.

We're the driving force behind Google's groundbreaking innovations, empowering the development of our cutting-edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future. From software to hardware our teams are shaping the future of world-leading hyperscale computing, with key teams working on the development of our TPUs, Vertex AI for Google Cloud, Google Global Networking, Data Center operations, systems research, and much more.

Responsibilities

• Deploy and operate new data center infrastructure across projects or functions.
  
• Report issues and follow data center procedures to troubleshoot and diagnose issues with equipment or infrastructure as they arise, and apply the resources needed to resolve identified issues.
  
• Maintain the security and integrity of data, track various forms of media to check for standard data security issues (e.g., data was not properly erased) handled in accordance with Google security standards.
  
• Disassemble specific equipment that has reached its end-of-life via part replacement or maintenance, in a team setting.
  
• Repair, fix, and perform preventative maintenance on equipment, servers, machines, or infrastructure based on identified issues with defined solutions and limited guidance.