Engineering Analyst, Trust and Safety, AdSpam

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
  
• 2 years of experience in data analysis, including identifying trends, generating summary statistics, and drawing insights from quantitative and qualitative data.
  
• Experience with SQL.

Preferred qualifications:

• Master's degree in a quantitative field.
• Experience with fraud and risk management.
• Experience in data management, metrics analysis, experiment design and automation as well as experience with classification systems, ranking systems or similar.
• Experience collecting, managing and synthesizing large data sets and information from disparate sources, statistical modeling, data mining and data analysis.
• Experience or interest in learning new technologies, such as LLM and AI.
• Excellent written/verbal communication and people management skills to communicate technical concepts with cross-regional and cross-functional stakeholders at all levels.

About the job

Trust and Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.

The mission of the Trust and Safety Ad Traffic Quality team is to make the ads ecosystem universally trusted and defended against invalid Traffic. We analyze billions of events and create methods to reduce harm.

In this role, you will be trained to use tools that analyze datasets that are truly Google scale. You will dive into advanced data analysis techniques we use to prevent fraud and abuse, leveraging the latest technologies, including LLM and AI. You will collaborate closely on projects with engineering, product, sales and legal stakeholders and protect millions of advertiser dollars.

At Google we work hard to earn our users’ trust every day. Trust and Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.

Responsibilities

• Apply advanced statistical methods to large data sets to analyze the impact of abuse on the ads video ecosystem. 
• Perform fraud and spam investigations using various data sources, identify product vulnerabilities and drive anti-abuse experiments to prevent abuse. 
• Work with engineers and stakeholders to improve workflows via process improvements, automation and anti-abuse system creation.
• Work with sensitive content or situations, and potentially graphic, controversial or upsetting topics or content. Perform on-call responsibilities on a rotating basis.
• Manage or assist in conducting post mortems and incident reviews to capture lessons learned and needed improvements to existing policy or enforcement processes, and ensure follow-up and closure for any action items identified.