Senior Product Manager, User Voice, gTech

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 8 years of experience in product management or related technical role.
• 3 years of experience taking technical products from conception to launch.
• Experience driving the full product life-cycle for products.

Preferred qualifications:

• Master's degree in a technology or business related field.
• 5 years of experience working cross-functionally with engineering, UX/UI, sales, finance, and other stakeholders.
• Experience with AI-powered products, data platforms, or large-scale analytics systems.
• Experience defining a multi-year product goal and strategy and translating it into a concrete, actionable roadmap.
• Ability to influence cross-functional teams and executive leadership without direct authority.
• Ability to build engaging, intuitive, and well-designed products.

About the job

At Google, we put our users first. The world is always changing, so we need Product Managers who are continuously adapting and excited to work on products that affect millions of people every day.

In this role, you will work cross-functionally to guide products from conception to launch by connecting the technical and business worlds. You can break down complex problems into steps that drive product development.

One of the many reasons Google consistently brings innovative, world-changing products to market is because of the collaborative work we do in Product Management. Our team works closely with creative engineers, designers, marketers, etc. to help design and develop technologies that improve access to the world's information. We're responsible for guiding products throughout the execution cycle, focusing specifically on analyzing, positioning, packaging, promoting, and tailoring our solutions to our users.

As a Senior Product Manager on the User Voice team, you will be at the forefront of solving a foundational, company-wide challenge: making sense of the massive and fragmented sea of user feedback Google receives daily. You will drive the product strategy and execution for an AI-powered, user-facing insights platform that serves as the single source of truth for user voice insights at Google. You will shape this into an engaging and authoritative destination that not only becomes an essential part of the product development life-cycle at Google, but fundamentally changes how product teams across all of Google connect with their users. The platform you build will directly influence the quality of products used by billions of people worldwide.In gTech Users and Products (gUP), our mission is to advocate for Google’s users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's product ecosystem. Additionally we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration and more).

Responsibilities

• Define and articulate a clear and compelling product goal, strategy, and roadmap for key areas of the User Voice platform.
• Lead the entire product development life-cycle, from ideation and hypothesis testing to building, launching, and driving the adoption of scalable and lovable products used by Googlers around the world.
• Lead a cross-functional team of engineers, UX designers, researchers, data scientists, and program managers to deliver high-quality products.
• Engage with executive stakeholders across Google to understand their needs, gather requirements, and ensure the successful adoption of our platform.
• Advocate a user-centered and data-driven approach to product development, leveraging both qualitative and quantitative insights to inform your decisions.