September 4, 2025

Sr. Manager, Operations - AMZ8115.16

Senior • On-site

$168,501 - $182,700/yr

Sacramento, CA

DESCRIPTION

Employer: Amazon.com Services LLC
Position: Sr. Manager, Operations (multiple positions available)
Location: Sacramento, CA

Multiple Positions Available:

1. Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.
2. Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.
3. Will set and clarify requirements and expectations for Operations and Area Managers.
4. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.
5. Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
6. Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
7. Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and re-sources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.

BASIC QUALIFICATIONS

A Master’s degree or foreign equivalent in Engineering, Operations, Business, or a related field and 1 year of experience in the job offered, manufacturing, production, distribution environment, or related occupation. In the alternative, a Bachelor’s degree or foreign equivalent in Engineering, Operations, Business or a related field and 5 years of experience in the job offered, manufacturing, production, distribution environment, or related occupation. Experience must include:

1. 1 year of experience with performance metrics, process improvement, or Lean techniques.
2. 1 year of experience with the full lifecycle including interviewing, hiring, performance management, promotions, and termination.
The pay range for this position in Sacramento, CA is $ 168,501 - $182,700 (yr); however, base pay offered may vary depending on job-related knowledge, skills, and experience. A sign-on bonus and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered. This information is provided by Sacramento, CA Equal Pay Act. Base pay information is based on market location. Applicants should apply via Amazon's internal or external careers site.

PREFERRED QUALIFICATIONS

All applicants must meet all the above listed requirements.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon

Amazon.com, Inc. founded in 1994 by Jeff Bezos in the cozy confines of his Seattle garage, Amazon.com, Inc. quickly evolved from a humble online bookstore to a colossal e-commerce powerhouse. Today, it offers an extensive range of products from DVDs and electronics to furniture and groceries. With a global footprint that spans continents—from Canada and the UK to Japan and Brazil—Amazon's presence is truly international. The company has not only diversified into various domains, including acquiring Twitch in 2014 and venturing into the film industry in 2015, but also introduced initiatives like the brand registry program to safeguard intellectual property. Despite the hurdles of labor relations and competitive practices, Amazon remains a dominant force in the global e-commerce landscape.