Business Analyst I, Trust and Safety, YouTube

Minimum qualifications:

• Bachelor's degree in Engineering, Math, Quantitative Science, or related technical field, or equivalent practical experience.
• 2 years of experience in statistical problem solving and analyzing data sets using SQL or comparable coding language (e.g., Python, R, Java, C++).
• 1 year of experience working in data analytics, consulting, data science , engineering, or a technical operations role.

Preferred qualifications:

• Master's degree in a quantitative field (e.g., Statistics, Computer Science, Engineering, Mathematics, Data Science, etc.).
• 1 year of experience with designing experiments, developing statistical models, measurement, and identifying business opportunities.
• Experience in data analysis, with the ability to solve problems in changing and ambiguous business environments through data intuition and business acumen.
• Knowledge of Google tools such as Plex, BQ, etc
• Ability to effectively communicate analysis and recommendations across a wide range of non-technical audiences.

About the job

In this role, you will partner with Trust and Safety leadership to shape critical policy decisions, conduct root cause and data-driven analyses and identify emerging trends that impact online safety. You will collaborate across teams to implement solutions, enhance user protection, safeguard free expression and strengthen YouTube's global community.At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.

Responsibilities

• Develop and measure performance on operational metrics such as productivity, service level agreements, quality, cost, efficiency and timeliness to generate insights that improve operational efficiency.
• Analyze the user impact of policies, master key metrics and conduct ongoing, ad-hoc and detailed assessments that provide actionable insights to enhance user experience, support Trust and Safety objectives and strengthen operational effectiveness and incident response.
• Collaborate with Operations, Engineering, Legal, PR and Product Management teams to craft data-driven narratives for policymakers, executives and governments.
• Co-ordinate with data science and strategy teams to prioritize and execute sophisticated quantitative analyses and advanced modeling that deliver actionable insights.