Manager III, Revenue Cycle Management

Senior • On-site

$125,200 - $207,000/yr

Seattle, WA , +1

DESCRIPTION

We're seeking an exceptional Revenue Cycle Manager III to drive financial excellence and transform our revenue management processes. In this pivotal role, you'll lead our Revenue Cycle team, implementing innovative strategies that optimize revenue recognition, collections, and operational efficiency while nurturing a collaborative and growth-oriented team environment. This role oversees commercial billing, charge capture, coding, AR, cash posting and patient financial services.

This role will will be located in Seattle or San Francisco working in our office 5 days a week.

Key job responsibilities
Lead and develop the Revenue Cycle team, fostering a culture of professional growth, accountability, and continuous improvement
Manage monthly revenue recognition, reporting, and financial close processes with precision and strategic insight
Design and implement automated scalable processes to support organizational growth
Analyze complex financial datasets to identify opportunities for revenue optimization and operational efficiency
Develop and monitor performance management tools to track team productivity and strategic initiatives
Determining areas of opportunity with current processes to increase collectability and reduce bad debt
Setting and meeting KPIs across all RCM functions, and executing strategic initiatives based upon business need
Implementation of internal controls and processes to support growth at scale, supporting SOX and internal control reporting (GRC)
Cultivating a culture of compassion, empathy and approachability within the team
Supporting the team’s career goals and development through consistent feedback, training, and coaching

A day in the life
Your day will be dynamic and impactful, balancing strategic leadership with hands-on problem-solving. You'll collaborate across departments, analyze complex financial data, and develop streamlined processes that support Amazon’s and One Medical's mission of delivering exceptional healthcare experiences.

About the team
Our Revenue Cycle team is a collaborative, forward-thinking group dedicated to supporting One Medical's growth and financial health. We value innovation, continuous improvement, and creating meaningful impact in healthcare financial management.

BASIC QUALIFICATIONS

- 5+ years experience Healthcare Revenue Cycle Management
- 3+ years managing a team of managers/individual contributors within Revenue Cycle
- Experience working cross functionally with tech and non-tech teams
- In-depth knowledge of medical billing processes, healthcare regulations, and compliance requirements
- Strong understanding of healthcare information systems and billing software
- Experience using data and metrics to determine and drive improvements
- Strong understanding of complex revenue cycle systems and process improvement to deliver end to end results.
- Bachelor's degree in Finance, Accounting, Business Administration, or related field

PREFERRED QUALIFICATIONS

- Certified Professional Coder certification
- CRCR which is through HFMA
- Advanced experience with G-Suite, Tableau, and SQL
- Experience in multi-revenue stream healthcare organizations
- Advanced data visualization and analytics skills
- Master's degree in Business or Healthcare Administration

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $125,200/year in our lowest geographic market up to $207,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon

Amazon.com, Inc. founded in 1994 by Jeff Bezos in the cozy confines of his Seattle garage, Amazon.com, Inc. quickly evolved from a humble online bookstore to a colossal e-commerce powerhouse. Today, it offers an extensive range of products from DVDs and electronics to furniture and groceries. With a global footprint that spans continents—from Canada and the UK to Japan and Brazil—Amazon's presence is truly international. The company has not only diversified into various domains, including acquiring Twitch in 2014 and venturing into the film industry in 2015, but also introduced initiatives like the brand registry program to safeguard intellectual property. Despite the hurdles of labor relations and competitive practices, Amazon remains a dominant force in the global e-commerce landscape.