M365 - IT Application Engineer, Kuiper Production Operations

Mid • On-site

$104,300 - $185,000/yr

Austin, TX , +4

DESCRIPTION

Project Kuiper is Amazon’s low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we’ve designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity.

Export Control : This position requires that the candidate selected be a U.S. Citizen in order to comply with U.S. government-imposed requirements related to the nature of the work and/or where it will be performed.

Kuiper M365 Engineering team configures, deploys and manages M365 productivity services, enabling collaboration through secure, reliable, and highly-available services. These services empower the daily operations for Kuiper Manufacturing and Kuiper Government Solutions. We are seeking an M365 engineer to efficiently design, implement, and operate M365 suite in GCC High Environment. Primary focus will be on maintaining reliable and secure M365 collaborations services, troubleshooting issues, and providing engineering support to our team.

Key job responsibilities
Key job responsibilities
- Design and implement Productivity application in Kuiper environments using Infrastructure as Code.
- Identify, research, recommend, and implement Microsoft 365 services such as Teams, SharePoint, Exchange, OneDrive, Voice.
- Serve as the administrator for M365 services such as Teams, SharePoint, Exchange, OneDrive, Voice.
- Enforce compliance with principals including: least privilege access, password management, Audit logging for all productivity applications.
- Drive 3rd party secure collaboration efforts to accelerate Kuiper projects.
- Partner with Amazon security organizations to ensure compliance with existing security policies.
- Engage with and influence the key stakeholders and internal teams to ensure compliance, security and operational functional requirements are met or exceeded.
- Create and implement automated processes that reduce manual efforts and increase overall efficiency and scalability.
- Develop monitoring and reporting on the health, effectiveness and efficiency of productivity services.
- Develop and maintain documentation for the Microsoft 365 environment for both engineering audience as well as end users,

A day in the life
As a member of M365 you will join our morning standups to discuss progress on projects and services across the team. On meeting days, you will attend Operations reviews, Document reviews, and project meetings. The team also has dedicated engineering days where you will be heads down on development, operations, and support.
This is an excellent opportunity to join Amazon's world class technical team. While you will come to our team with your own diverse experience, you will have the ability to further develop your skills and grow your career within one of our most innovative programs. Our ideal candidate is highly autonomous, possesses strong communication skills and has project management experience. You should expect to work in a fast paced, highly collaborative environment.

About the team
This team collaborate with Amazon Security teams and key stakeholders to intake requirements and deliver a customer productivity experience to Project Kuiper specific resources.

BASIC QUALIFICATIONS

- 5+ years of hands-on systems engineering experience
- Experience with M365 services like Teams, SharePoint, OneDrive, Exchange
- Knowledge of systems engineering fundamentals (networking, storage, operating systems)
- Advanced experience with PowerShell (preferred) or Python for automation

PREFERRED QUALIFICATIONS

- Experience configuring M365 services with Desired State Configuration (DSC)
- Experience with CI/CD AWS pipelines
- Experience working in an Agile environment using the Scrum methodology
- Administrative experience in networking, storage systems, operating systems

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,300/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon

Amazon.com, Inc. founded in 1994 by Jeff Bezos in the cozy confines of his Seattle garage, Amazon.com, Inc. quickly evolved from a humble online bookstore to a colossal e-commerce powerhouse. Today, it offers an extensive range of products from DVDs and electronics to furniture and groceries. With a global footprint that spans continents—from Canada and the UK to Japan and Brazil—Amazon's presence is truly international. The company has not only diversified into various domains, including acquiring Twitch in 2014 and venturing into the film industry in 2015, but also introduced initiatives like the brand registry program to safeguard intellectual property. Despite the hurdles of labor relations and competitive practices, Amazon remains a dominant force in the global e-commerce landscape.