Technical Advisor - Copilot Agents and Platform Ecosystem (CAPE)

In this high-visibility role, you will be embedded in Microsoft’s AI & Copilot ecosystem – helping synthesize complex technical problems into simple, elegant solutions for our AI agents and customers, shape product direction, unblock strategic initiatives, and drive clarity across engineering and business teams. You’ll work closely with leaders in product, engineering, and customer-facing teams to ensure our agent platform delivers transformative value. Working across our engineering groups and with strategic customers and partners, you will deliver high-quality vision, game-changing agentic innovation that can scale to millions of users. This role uniquely blends deep technical research and architecture with external-facing solution leadership.

The ideal candidate is entrepreneurial, hands-on, and thrives in a fast-paced environment defined by rapid change and ambiguity. You bring a “learn-it-all” mindset, high ownership, and a bias for action. You excel at influencing without authority and rallying cross-functional teams toward a common vision. You will also have a direct hand in pushing the boundaries of generative AI – exploring autonomous agents, multi-agent collaboration, advanced reasoning, and more – and guiding our team to convert these frontier ideas into impactful, user-friendly solutions. 

This role is based at the Redmond campus, with a hybrid schedule of 3 days per week in the office and 2 days per week work from home. Relocation support is provided for this role. 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Required Qualifications: 

• Bachelor's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
  • OR equivalent experience.
• Proficient in software architecture, cloud services, and AI/ML including leading LLMs and AI platforms.
• Proficient with modern AI development tools and frameworks (e.g. Replit, Cursor, LangChain, LlamaIndex, OpenAI APIs, Auto-GPT, Hugging Face Transformers, GitHub Copilot, Claude, etc.), with demonstrated examples of building and iterating on AI solutions.
• Experienced designing and reviewing enterprise-grade solutions and agents that are scalable, secure, and high-performance.
• Experienced with generative AI technologies – including LLMs, prompt engineering, AI orchestration, and multi-agent systems. 
• Experienced with enterprise customers gathering feedback and translating customer needs into product improvements and new features.

Other Requirements:
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications: 

• Domain strengths in AI-powered assistants, conversational bots/agent frameworks, or developer platforms. Experience with the M365 Copilot ecosystem, Azure AI services, or similar AI platforms is highly valued.
• Strategic mindset with the ability to shape product vision and go-to-market strategy while balancing short-term priorities with long-term innovation.
• Passion for innovation and continuous learning in the AI space. Proactive about staying current with industry trends and emerging technologies. Enthusiasm for Microsoft’s mission to empower every person and organization on the planet to achieve more.

Software Engineering IC5 - The typical base pay range for this role across the U.S. is USD $139,900 - $274,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $188,000 - $304,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until August 24, 2025.

#DPG

• Technical Innovation: Stay current with state-of-the-art AI/ML research and emerging technologies. Translate cutting-edge advances (e.g. foundation models, planning algorithms, long-term memory techniques) into practical capabilities that keep our Copilot agents on the forefront of innovation.
• Solution Architecture: Design and architect innovative solutions to complex customer problems using AI. Provide expert guidance to CAPE and field teams in building integrated Copilot agent systems that are scalable, secure, and enterprise-grade.
• Vision & Strategy: Envision what’s behind the curve, identify strategic opportunities and gaps in the Copilot & agents ecosystem through customer and market insights. Shape product strategy and define program goals, ensuring the roadmap addresses high-impact customer scenarios and aligns with business priorities. Must be adept at public speaking with customers and key events representing Microsoft.
• Cross-Functional Leadership: Orchestrate execution across multiple groups (M365 Copilot, Teams, Azure, etc.) and external partners to deliver new agent blueprint and capabilities. Manage dependencies, and communications to ensure on-time, high-quality releases. Influence senior leadership and stakeholders across Microsoft to secure buy-in and alignment on key initiatives.
• Customer Engagement: Represent our team as a technical leader in customer and partner engagements. Present the Copilot platform vision, demo new agent capabilities, and gather feedback directly from customers to inform product evolution. Collaborate with field sales and solution teams on strategic deals, ensuring our AI solutions address real-world needs and deliver customer value.