Product Operations Manager, Demand Operations and Marketer Enablement

Minimum qualifications:

• Bachelor’s degree or equivalent practical experience.
• 4 years of experience in product management with a primary focus on building, launching, and managing Marketing Technology platforms.
• 4 years of experience in program management.
• Experience with Marketing Technology architecture supporting a wide array of marketing tactics, including email, web, paid media, and social.
• Experience using data to inform product decisions.

Preferred qualifications:

• Master’s degree in Computer Science, Software Engineering, Information Systems, Business Administration, Marketing or related field.
• Experience with data-driven analysis and reporting.
  
• Product management experience building and shipping platforms leveraging Generative AI, with a clear understanding of how AI can drive both product innovation and development velocity.

About the job

gTech’s Product and Tools Operations team (gPTO) leverages deep user, operational, and technical insights to innovate Google's Ads products into customer experiences that are so intuitive (or automated) that they require no support at all. gPTO partners closely with gTech’s Support, Professional Services, Product Management, and Engineering teams to innovate and simplify our Ads products and build the productivity tools ecosystem for gTech users.

Global Demand Operations and Marketer Enablement (DOME) enables Cloud Marketing's Global Demand Engine through building and running capabilities and services. These enable marketers to execute their marketing, drive more impact, and make better decisions. We measure our success based on marketer satisfaction & adoption, business impact, and efficiency. We also love building these things on the same technology that we sell to our customers, Google Cloud Platform.

The US base salary range for this full-time position is $118,000-$170,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Responsibilities

• Define the product vision and strategy, translating ambitious business goals into a clear and actionable roadmap.
• Conduct deep research (interviews, surveys, data analysis) to identify marketer pain points and discover opportunities for AI to transform their work. Author detailed user stories and acceptance criteria to guide the engineering team and ensure features align with strategic objectives.
• Collaborate closely with product, engineering, design, and marketing teams to ensure the successful development, launch, and adoption of new platform capabilities.
• Analyze platform performance, going beyond simple usage data to quantify improvements in marketer productivity, business impact, and user satisfaction.
• Leverage our tools to amplify your own impact, demonstrating how to fundamentally accelerate and improve day-to-day work. Stay current on the latest trends and innovations in the marketing technology and AI landscape.