OEM Account Applications Engineer

NVIDIA's deep learning platform has already made a major impact to the field and is broadly used across leading academic institutions, start-ups, and industry, including the world’s largest Internet companies. We need hardworking, and creative people to help us dive into more of these rare opportunities in GPU application in enterprise solution space.

We are now looking for an OEM Account Applications Engineer with the ability to focus on customer enablement of enterprise products in a datacenter environment. We seek an expert who is familiar with datacenter hardware design, out-of-band telemetry, diagnostics and cluster management best practices established in the industry. In this role, you will work with enterprise OEM partners to resolve hardware, firmware and software issues, and provide both offsite and onsite support. This is a highly technical engineering role that is responsible for providing best-in-class support to NVIDIA's enterprise customers. We are looking for someone who has superb interpersonal skills, and can understand, explain, and solve customer problems. Must be able to travel to partner sites for onsite support. This position will focus on NVIDIA enterprise datacenter products in workstation and server applications.

What you'll be doing:

• Collaborate with key OEM customers on their design, validation and production of datacenter platforms.

• Work on resolving system integration issues related to thermal, mechanical, electrical, PCIe and GPU interconnect interfaces including out of band management services.

• Support customers through bring-up, validation and production issues. While we engage with partners over conferencing tools, travel will be required for onsite support.

• Work directly with our NVIDIA customers, and analyze data to answer questions, reproduce errors, resolve same, or escalate customer issues.

• Be involved in customer interaction, customer communication via conference calls, or face to face meetings

• Familiarize yourself with performing hardware debug using oscilloscope and analyzers to qualify, validate and solve NVIDIA products for customer systems.

• Track, file new bugs and reproduce issues as needed.

• Up to 25% of travel, domestic and international.

What we need to see:

• BS or higher in EE, CE (or equivalent experience).

• At least 5+ years of proven experience in Systems Engineering.

• Relevant experience in supporting enterprise datacenter platforms for x86 or ARM architecture.

• Understanding of x86 and ARM system architecture for server design including BMC, security and out of band management.

• Capable of excelling in a dynamic, constantly evolving environment.

• Professional-level interpersonal skills, including your ability to adjust your communication to the technical level of the audience.

• An innate capability to accurately and succinctly communicate procedures, results, and recommendations to customers.

• Proficient in Linux distros including Python programming and bash scripting

NVIDIA is widely considered to be one of the technology world’s most desirable employers. We have some of the most forward-thinking and hardworking people in the world working for us. If you're creative and autonomous, we want to hear from you.

Your base salary will be determined based on your location, experience, and the pay of employees in similar positions. The base salary range is 136,000 USD - 212,750 USD.Applications for this job will be accepted at least until July 31, 2025.

NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.