Senior Manager, UX Design, Amazon Advertiser Experience

Senior • On-site

$162,300 - $268,400/yr

Seattle, WA , +2

DESCRIPTION

Amazon Advertising is looking for a high-caliber and tested design leader to create innovative experiences that streamline enterprise workflows, internally and externally, globally and at scale. In this role, you’ll lead (and grow) a high-performing team of UX professionals—working collaboratively with user research, engineering, and product management through all aspects of the product development life-cycle.

This work has strategic significance and high leadership exposure. You'll have the opportunity to build new advertising solutions starting with product definition. Most importantly, you will have direct insights from customers, and impact the customer experience of advertisers, agencies and brand-owners globally.

Amazon is investing heavily in building a world-class advertising business and we’re responsible for defining and delivering a collection of self-service advertising products that drive discovery and sales. We deliver billions of ad impressions and millions of clicks daily, and we’re breaking fresh ground to create world-class products. Because successful advertising starts with a great customer experience, our team works backwards from the shopper to meet the needs of our advertising customers. If you’re interested in joining a rapidly growing team working to build a unique, truly innovative advertising group with a relentless focus on the customer, you’ve come to the right place.

Our ideal candidate is a pragmatic manager of managers who can operate both tactically with high attention to details, as well as think big visualizing an experience in the abstract and then driving that vision into solid design deliverables (e.g. UI, IA, prototypes) with their team.

Key job responsibilities
• Lead and mentor a multi-disciplinary design team including other managers
• Have deep expertise in UX design (frameworks, interaction models, prototypes, research)
• Think big, framing designs in the context of the broader customer experience, and are equally comfortable diving deep into the details
• Present design work to stakeholders, customers, and executive leadership for review, feedback, and sign-off
• Prioritize effectively, use data to inform your decisions, weigh the impact and tradeoffs of decisions, and seek input where needed to drive alignment
• Work closely with product, engineering, and business partners to develop a shared vision and lead a process to define and design experiences that deliver on those shared objectives
• Comfortable navigating from ambiguity to clarity, drawing upon your expertise and design process to create structure.
• Proactively plan ahead, look around corners, and can see the next step (even when it doesn’t exist yet)
• Develop processes that drive quality and efficiency to help designers accomplish more than what they could otherwise

A day in the life
The Sr. Manager of UX Design for Amazon's Advertiser Experience will elevate their entire team. You will inspire and mentor UX practitioners and partners, leading projects throughout the planning, design, and development cycle. You are expected to think like an owner, always raise the quality of the CX, and be a relentless advocate for customers. You will use your organization and communication skills to bring clarity to chaos, working strategically with other team leaders and team members across the organization.

About the team
You’ll join a growing team of UX practitioners who help each other develop and thrive. You will have autonomy and ownership while contributing to the supportive culture on the team. We gather often to collaborate, ask questions, and grow together, so bring your unique skills and experience and be prepared to share, learn, and grow with us.

BASIC QUALIFICATIONS

- 10+ years of design experience
- 5+ years of leading multi-discipline Design teams (ie. visual design, interaction design, user research, etc.) experience
- Experience managing teams
- Experience leading a diverse team in the delivery of experiences from end to end (user flows, wireframes, high-fidelity visuals)

PREFERRED QUALIFICATIONS

- Experience presenting to and effectively advising senior leaders outside of design
- Experience embedding design within product teams for agile design and development collaboration
- Experience scaling design systems and processes
- Experience in financial technology or enterprise software
- Track record of successful cross-functional collaboration

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $162,300/year in our lowest geographic market up to $268,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon

Amazon.com, Inc. founded in 1994 by Jeff Bezos in the cozy confines of his Seattle garage, Amazon.com, Inc. quickly evolved from a humble online bookstore to a colossal e-commerce powerhouse. Today, it offers an extensive range of products from DVDs and electronics to furniture and groceries. With a global footprint that spans continents—from Canada and the UK to Japan and Brazil—Amazon's presence is truly international. The company has not only diversified into various domains, including acquiring Twitch in 2014 and venturing into the film industry in 2015, but also introduced initiatives like the brand registry program to safeguard intellectual property. Despite the hurdles of labor relations and competitive practices, Amazon remains a dominant force in the global e-commerce landscape.