Program Manager, Google Enterprise Network, Business Operations

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
  
• 8 years of experience in program or project management.
  
• 8 years of experience in a business operations, program management, or similar role within a technical or engineering environment.
• Experience managing multiple stakeholders and leading cross-functional or cross-team projects and programs.
• Experience defining business requirements and driving operational efficiency (e.g., business strategy, data analysis, metrics and insights, process improvements, business acumen).

Preferred qualifications:

• Experience in computer science, networking, or engineering, or practical experience in a technical environment.
• Experience with organizational effectiveness and change management best practices.
• Experience collaborating the development of new software tools and process-based solutions.
• Experience in developing recommendations and collaboratig key decisions across business leadership and cross-functional stakeholders at all levels of the organization.
• Ability to work comfortably at high velocity in dynamic and ambiguous environments.
• Excellent written and verbal communication, documentation and presentation skills, including executive level communication and visual representations of data.
  

About the job

A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

Google Enterprise Network's (GEN) mission is to enable Google’s operations through secure, reliable, and efficient network services. The GEN Business Operations teams role is to help the GEN organization operate effectively and continuously improve, to deliver on our mission and exceed our customers expectations. GEN Business Operations is a small team of self-starters with a broad impact across the organization.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

The US base salary range for this full-time position is $174,000-$258,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Lead initiatives to solve business tests across multiple functions and levels in the organization, drive change, influence decision-making, and lead adoption of key business processes.
• Translate business needs into clear and measurable objectives and actionable processes/programs, analyze organizational and operational data to identify opportunities for improvement and increase cross-functional alignment.
• Define and measure performance on key processes and success criteria, and establish necessary program governance, to enable business execution and efficiency.
  
• Identify and collect data to produce actionable business insights and recommendations for executive leadership, run ongoing and ad-hoc analyses in support of GEN business objectives and operational effectiveness, and as input to key planning and business operations processes.
  
• Collaborate effectively with partners and stakeholders across Google, represent GEN’s business needs and influence software and process development decisions.