Sr. Sales Ops Mgr, Analytics and Insights, Amazon Shipping

Senior • On-site

$120,500 - $199,300/yr

Boston, MA , +6

DESCRIPTION

Do you want to be a part of a team building the next $100bn initiative? Are you interested in defining and creating the future of shipping? Our team is building a new, emerging business to solve some of the biggest customer pain points in the logistics industry globally.

We are seeking a highly analytical and strategic thinker to lead analytics and insights for the North American Sales Operations team within the Amazon Shipping org. This role will focus on creating standardized reporting and insights for the North American business development team to drive revenue growth, enhance the decision making of senior leaders across the Amazon Shipping organization, and monitor the overall health of the BD organization. This role will work closely with our finance partners, creating BD and team-level goals and ramp plans, co-owning weekly/monthly/quarterly business reviews, and providing BD inputs into the OP1 process. Lastly, this role will work with other cross-functional partners (e.x. operations, business intelligence, business analytics, etc) to develop impactful analytics, uncover trends, and recommend strategies by identifying best practices as well as new reporting visuals.

A successful candidate has a track record of balancing deep analytical insight with strategy and planning, and a natural curiosity to seek out answers (and supporting data) for challenging questions. The ability to synthesize multiple, large data sets and provide recommendations to senior leadership is a must; as is a “roll up your sleeves” attitude.

Key job responsibilities
• Create and manage weekly/monthly/quarterly business reporting and associated key performance indicators (KPIs) that enable informed decisions relating to BD activity, account management, pipeline tracking, and productivity.
• Deep dive key issues and deliver insights and recommendations backed by data. Support the day-to-day needs of the BD organization
• Support the creation and management of sales forecast and associated team and rep-level goals
• Deliver data and insights to BD leaders to help improve the performance of their teams
• Enhance current processes, focusing on centralizing and automating reporting and eliminating manual, ad-hoc reports/dashboard/etc

BASIC QUALIFICATIONS

- Bachelor's degree or equivalent
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent
- Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations
- Experience working within a high-growth, technology company
- 5+ years of sales operations or equivalent experience

PREFERRED QUALIFICATIONS

- Experience using Salesforce (or other CRM tool) or BI tools
- Experience presenting to senior leadership
- Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $120,500/year in our lowest geographic market up to $199,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon

Amazon.com, Inc. founded in 1994 by Jeff Bezos in the cozy confines of his Seattle garage, Amazon.com, Inc. quickly evolved from a humble online bookstore to a colossal e-commerce powerhouse. Today, it offers an extensive range of products from DVDs and electronics to furniture and groceries. With a global footprint that spans continents—from Canada and the UK to Japan and Brazil—Amazon's presence is truly international. The company has not only diversified into various domains, including acquiring Twitch in 2014 and venturing into the film industry in 2015, but also introduced initiatives like the brand registry program to safeguard intellectual property. Despite the hurdles of labor relations and competitive practices, Amazon remains a dominant force in the global e-commerce landscape.