Principal Publisher Experience Specialist, Trust and Safety

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 10 years of experience in data analytics, Trust and Safety, policy, cybersecurity, business strategy, or related fields.
• 8 years of experience in publisher sales, content generation, policy creation, program management, business strategy, or related fields.

Preferred qualifications:

• Master's degree or PhD.
• Experience with machine learning.
• Experience working with policy teams.
• Excellent communication skills, with the ability to articulate policy principles and guidelines for technical products to multiple cross-regional and cross-functional stakeholders or partners.

About the job

Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.

As a Publisher Experience Specialist, you will utilize your problem-solving skills to support safer business growth within our publisher ecosystem. You will collaborate closely with cross-functional teams to identify key opportunities and address potential risks. A key aspect of this role involves building and executing effective structures for new policy roll outs, ensuring smooth adoption and understanding.

The US base salary range for this full-time position is $160,000-$237,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Responsibilities

• Utilize various analytics tools and datasets to identify trends, patterns, and insights related to publisher performance, risk factors, and growth opportunities. Stay informed about the industry best practices and trends, identifying opportunities to improve existing processes and methodologies related to data analysis, risk mitigation, and policy roll out.
• Explore opportunities for responsible business growth within the publisher landscape through data analysis, cross-functional collaboration and partner feedback. Analyze data to flag potential risks and areas for improvement within the publisher ecosystem.
• Prepare and deliver regular update reports on key metrics, identified risks, opportunities, and policy roll out progress to stakeholders.
• Improve transparency of Google’s policies, including rewrites of existing materials, including canned responses. Contribute to the development of standard-procedures for publisher engagement and support.