Senior Business Development Manager - Tech, Amazon Shipping

Senior • On-site

$133,200 - $220,200/yr

Boston, MA , +9

DESCRIPTION

Exciting opportunity to join a new emerging business in Transportation!

We are a startup team looking for a highly driven, entrepreneurial, analytical and customer-obsessed individuals to help create and lead the Business Development strategy.

The ideal candidate will be excited about launching a new program from the beginning of its life cycle, and will have familiarity with leading sales generation with both small and large customers. We are reinventing the approach to selling in this industry and looking for a candidate who can partner with Product Management and Tech as we challenge the status quo and invent on behalf of our customers.

As a Sr. Business Development Manager-Tech, you will be responsible for:
-Broadening Amazon Shipping adoption through institution wide deployment and developing relationships with decision makers across functional areas.
-Ensure recommended solutions meet customer needs and recommend alternatives that fit their needs, including contracting and competitive requirements, technical integration or rates negotiations. Integration with enterprise technologies (authentication to reconciliation) are common in this segment of customer, resulting in navigating technical vetting conversations often involving Amazon Shipping Partner teams such as Legal, Sales Operations, and Integrations.
-Managing the full customer relationship from end to end while coordinating the necessary resources to apply the solution appropriately to address customer pain points. Supply Chain responsibility is often distributed across different locations or regions underscoring the need for Sr. Business Development Manager to be able to influence change at all levels. These roles typically include selling to the Chief Financial Officer, Chief Technology Officer, and/or Chief Operations Officer. Launching new locations, on-boarding, handling operations and driving customer spend are all key responsibilities.
-Escalates customer service issues and learns best practices as it relates to the role. They connect with internal sponsors to ensure the solution meets customer needs. These teams include Sales Operations, Operations, Demand Generation, Customer Service, Legal, and Integrations.

Key job responsibilities
-Drive revenue, adoption and market segment share for our product -Earn trust of customers and recommend product solutions that fit their business needs
-Measure performance, articulate root-cause analysis and make recommendations for improvement areas -Relay market needs and customer feedback to internal Amazon teams including Product Management and Technical
-Create program goals and metrics, track progress and manage through obstacles to achieve your objectives
-Assess risks, anticipate challenges and provide escalation management when necessary -Meet or exceed targets for customer and/or feature spend adoption

A day in the life
Engage both internally and externally to Amazon to understand key customer pain points, generate strategic and impactful solutions, and drive adoption via active sales tactics of your product line.

About the team
Amazon Shipping is a fast growing start up at Amazon looking for customer-obsessed individuals to shape the direction of this emerging business.
Over the years Amazon has built world-class logistics operations. Amazon Shipping externalizes this network providing enterprises with high quality, efficient shipping solutions.
Our team is changing the way we interact with customers, looking to solve some of the biggest logistical opportunities facing the entire industry while delighting the companies we work with and their customers.

BASIC QUALIFICATIONS

- 5+ years of developing, negotiating and executing business agreements experience
- 5+ years of professional or military experience
- Bachelor's degree
- Strong verbal and written communication skills with an ability to work and thrive in ambiguity, at a rapid work pace.

PREFERRED QUALIFICATIONS

- Experience defining and driving complex program initiatives with customers

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,200/year in our lowest geographic market up to $220,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon

Amazon.com, Inc. founded in 1994 by Jeff Bezos in the cozy confines of his Seattle garage, Amazon.com, Inc. quickly evolved from a humble online bookstore to a colossal e-commerce powerhouse. Today, it offers an extensive range of products from DVDs and electronics to furniture and groceries. With a global footprint that spans continents—from Canada and the UK to Japan and Brazil—Amazon's presence is truly international. The company has not only diversified into various domains, including acquiring Twitch in 2014 and venturing into the film industry in 2015, but also introduced initiatives like the brand registry program to safeguard intellectual property. Despite the hurdles of labor relations and competitive practices, Amazon remains a dominant force in the global e-commerce landscape.