Web Developer, Customer Experiences

We’re looking for a forward-thinking Web Developer, Customer Experiences to help shape the future of scalable, intelligent digital experiences. We are a niche team embedded within Microsoft’s Marketing organization, responsible for web operations across 30+ commercial digital sites serving thousands of pages globally. This role is primarily UI-focused (User Interface focused) and ideal for someone who thrives at the intersection of design, AI (Artificial Intelligence), and enterprise web technology. You’ll be working in a high-impact team at Microsoft, building robust, scalable UI (User Interface) solutions that integrate with backend APIs (Application Programming Interfaces) content systems, and data platforms.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Required/Minimum Qualifications

• Bachelor's Degree in Computer Science, or related technical discipline AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
• OR equivalent experience.
• 2+ years of hands-on experience working with marketing web technologies and enterprise-level content management systems (e.g., AEM, Sitecore) for customer-facing websites.

Additional or Preferred Qualifications

• Bachelor’s degree in computer science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
• OR Master's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
• OR equivalent experience.
• 2+ years of experience in modern web development using HTML5, CSS3, JavaScript/TypeScript, and Web Components.
• 2+ years of experience using Figma and building UI from centralized design systems.
• 1+ year of hands-on experience with AI agent frameworks, LLM (Large Language Models) based tools, or prompt engineering workflows.
• 1+ year of familiarity with Adobe Experience Cloud technologies, including AEM (Adobe Experience Manager - Sites/Assets), Adobe Workfront, Adobe Analytics, Target, EDS (Edge Delivery Systems), and Launch/Tag Manager.

Software Engineering IC3 - The typical base pay range for this role across the U.S. is USD $100,600 - $199,000 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $131,400 - $215,400 per year. Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until June 22nd, 2025

• Develop modern, scalable UI components using Web Components and the latest web standards, with effective know-how of OOTB (out-of-the-box) solutions over custom builds.
• Collaborate with design teams; translate Figma prototypes into high-quality, production-ready code.
• Contribute to the evolution of a shared design system serving global audiences across diverse markets and languages.
• Drive execution working with large vendor teams - providing technical direction, reviewing deliverables, and ensuring quality.
• Leverage AI tools and agents (e.g., OpenAI APIs, prompt orchestration) to enhance user experience and operational efficiency.
• Integrate with backend APIs (Application Programming Interface) and data services; ensure seamless front-end/back-end connectivity.
• Contribute to CMS (Content Management Systems) driven experiences, primarily Adobe Experience Manager (AEM) and Adobe DAM (Data Asset Management).
• Implement analytics tagging, performance monitoring, and A/B testing strategies.
• Stay current with UI/UX trends, web platform innovations, and performance optimization techniques.
• Embody our culture and values.