Senior Content Designer, Search, Trust and Quality

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
  
• 6 years of experience in UX writing, content design, technical writing, writing, editorial, marketing, or related, as well as leading content strategy projects.
  
• Experience on UX-focused product writing and shaping content for multi-disciplinary projects.
• Experience in privacy or sensitive content areas, such as trust, or working on generative AI products.
• Include a portfolio, website, or any other relevant link to your work in your resume (providing a viewable link or access instructions).

Preferred qualifications:

• 5 years of writing, editorial, marketing, or UX writing experience in an agency setting.
• 3 years of experience working in a cross-functional technology organization.
• Experience designing across multiple platforms.
• Excellent communication, presentation, and collaboration skills with the ability to understand design language systems.

About the job

As a UX writer, you are an advocate for Google design, shaping product experiences by creating useful, meaningful text that helps users complete tasks. You help set the vision for content and drive cohesive product narratives across multiple platforms and touch points. As a stellar writer, your portfolio of work demonstrates content that simplifies and beautifies the overall user experience. You work with people in a variety of UX design-related jobs including researchers, product managers, engineers, marketing and customer operations. Collaborating with each, you strive to establish cohesive language and a unified voice across products and platforms. You regularly use empathy, logic and data to inform content choices and recommendations that include the right words and sometimes complementary data and images.

As a User Experience (UX) Writer and Content Designer on the Trust and Quality team, you will help pioneer what's next for Search by shaping clear, reliable, and high-quality experiences, particularly focusing on generative AI. You will develop and implement content strategies, patterns, and training methods, leveraging user feedback and data to evolve interactions in a changing and often ambiguous environment. You will collaborate closely with designers, researchers, product managers, engineers, and modeling teams to build user confidence and elevate the quality and trustworthiness of Search AI experiences.

In Google Search, we're reimagining what it means to search for information – any way and anywhere. To do that, we need to solve complex engineering challenges and expand our infrastructure, while maintaining a universally accessible and useful experience that people around the world rely on. In joining the Search team, you'll have an opportunity to make an impact on billions of people globally.

The US base salary range for this full-time position is $138,000-$202,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Develop and execute impactful content strategies, crafting clear, user-centered content, guidelines, and standards for critical user journeys across a range of user experiences, including generative AI responses.
• Define, implement, and govern scalable content systems, style guides, and best practices to ensure consistent voice, quality, and effectiveness across all user touch points.
• Lead content design projects from discovery, planning, and stakeholder alignment through execution and iterative refinement, proactively resolving tests.
• Translate concepts and user needs into clear, accessible, and intuitive language and User Experience (UX) strategies by leveraging research, testing, and data.
• Collaborate and influence cross-functional partners (Design, Research, PM, Engineering, Legal, Marketing) to shape product strategy, advocate for user needs (including accessibility and inclusivity), and deliver cohesive experiences.