June 6, 2025
Program Manager, Global Industry Operations
Mid • On-site
$69,600 - $148,800/yr
Culver City, CA , +2
DESCRIPTION
About Amazon Music, Global Industry Operations:
Amazon Music is fast becoming one of the major global players in digital music. We are changing the way customers enjoy music through Amazon Music Unlimited and Prime Music. This Global Industry Operations team is a central hub responsible for innovating on the content in the service, driving efficient processes, creating organizational tools, and managing cross-team relationships and projects.
About Amazon Music:
Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, concert livestreams to artist merch, Amazon Music is innovating at some of the most exciting intersections of music and culture. We offer experiences that serve all listeners with our different tiers of service: Prime members get access to all the music in shuffle mode, and top ad-free podcasts, included with their membership; customers can upgrade to Amazon Music Unlimited for unlimited, on-demand access to 100 million songs, including millions in HD, Ultra HD, and spatial audio; and anyone can listen for free by downloading the Amazon Music app or via Alexa-enabled devices. Join us for the opportunity to influence how Amazon Music engages fans, artists, and creators on a global scale.
We are seeking a Program Manager to manage internal operational initiatives as well as cross-team artist-driven campaigns. Come innovate with the Amazon Music team!
Key job responsibilities
As a Program Manager on the Global Industry Operations team, you will drive efficient processes and influence change management, and will have the ability to manage relationships both internally and externally. In this role, you will also have the opportunity to oversee ad hoc creative projects from end-to-end, will contribute to collaborative efforts around content launches, events, and promotions, and will drive key strategic organizational initiatives globally.
The Program Manager will be responsible for the following:
• Creation of end-to-end project management tooling.
• Driving adoption of new tools and processes across the organization.
• Project management related to cross-team initiatives.
• Point person for auditing efficiencies & creating new approaches to help scale the business.
• Monitoring industry and competitive trends; creates plans to address competitive gaps.
BASIC QUALIFICATIONS
• 5+ years professional experience with Label Relations, Account Management or Sales
• Proven professional knowledge of music industry and digital media landscape
• Sound work ethic with strong attention to detail
• 5+ years professional experience in project management and/or driving cross-team collaborations
• Excellent written and verbal communication and organizational skills
• Proven professional experience in team-oriented work environment
PREFERRED QUALIFICATIONS
• Bachelors degree preferred or equivalent professional experience
• Proven ability to influence others, with data driven arguments in a professional environment
• Proven ability to think and react in a high-energy, fast paced professional environment
• Proactive attitude; willingness to roll up sleeves and dig deep to achieve goals
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $69,600/year in our lowest geographic market up to $148,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
