Sr. Technical Program Manager, Nitro SSD

Senior • On-site

$133,900 - $231,400/yr

Seattle, WA , +1

DESCRIPTION

Amazon Web Services (AWS) Hardware Engineering is a fast growing and leading-edge research and development team that creates enterprise compute and storage server designs for our innovative web service and e-commerce technology platforms. Our designs are industry-leading in terms of performance, frugality and operational excellence, and are critical to the success of the AWS business and the hundreds of thousands of customers who use utility computing today. We are seeking an experienced Senior Technical Program Manager (TPM) to define and build the next generation of our vertically integrated NAND-based storage solution, Nitro SSD.

The ideal TPM candidate will be an experienced Technical Program Manager who is skilled in driving a storage product development lifecycle including working with Hardware and Firmware teams across several geographic regions while leveraging global suppliers and development partners. The successful candidate will be an innovative self-starter and leader. The candidate will be familiar with the cloud computing industry and AWS offerings and will be passionate about providing the best possible customer experience at the best cost. The candidate will have an obsession with data and precise analysis and will use these as inputs to make decisions.

What you will do: As a Sr. TPM on the Nitro SSD team you will be responsible for leading multiple simultaneous storage product development programs in a highly cross-functional environment which includes internal customers and hardware/software development teams, external vendors and technology partners. You’ll provide technical leadership in the application of new technologies to large scale NAND-based storage solutions development and deployment in a continuous effort to deliver a world-class customer experience at a world-class cost point. This is a fast-paced, intellectually challenging position, and you’ll work with thought leaders in multiple technology areas. You’ll have high standards for yourself and everyone you work with, and you’ll be constantly looking for ways to improve your product’s performance, quality and cost. Using data and key metrics, you will also drive and measure process improvements that enhance our operational effectiveness. You will work independently in a dynamic, challenging, and fast-changing organization. We’re changing an industry, and we need individuals who are ready for this challenge and who want to reach beyond what is possible today. Prior experience in building and scaling solid-state-drives or storage solutions is a definite plus.

Why it matters: Amazon has thousands of unique services, both big and small that power the Retail website (Amazon.com), Amazon Web Services, Amazon Prime and more. These services run on hardware around the world. We continually need to develop and deploy newer, innovative, and more efficient and cost effective hardware solutions. Your work will drive efficiency and significant cost savings while improving the performance and reliability of our product. Nitro SSD is an at-scale solution with three generations of hardware deployed to the AWS fleet, so your work will touch development teams and customers around the world.

Why you will love it: You will have exposure to teams and leaders across AWS and global customers. You will be a part of a leading edge research and development team. You will see many aspects of the Amazon business. You will have a direct impact on our bottom line and the ability to improve things for our developers. You will be part of a growing, fast paced, and fun team. You will have ownership and responsibility for defining and executing processes that deliver both savings and productivity for AWS.

We're hiring for this role in Seattle, WA and Cupertino, CA.

Key job responsibilities
- Drive full product development lifecycle for a storage solution, including design, development, qualification, launch and sustain as the program technical lead and program manager
- Partner with internal Hardware, Firmware, Software and NAND teams on product roadmap and feature definition
- Lead technical engagement with design partners, contract manufactures and ODMs on product development, qualification and launch
- Drive cross-functional continuous improvement projects to improve product quality and cost
- Engage with NAND vendors, SoC vendors to drive long-term product roadmap and product portfolio
- Lead monthly business reviews, quarterly business reviews and technical engagement forums with key partners and customers
- Drive best-practices for product development process and program management for large-scale storage solution development

A day in the life
- Lead product development standup, engaging with key development partners
- Key customer engagement on product development, qualification and scaling
- Drive technical review with partners, vendors, tracking product development lifecycle stage and planning for product lifecycle step(s)
- Audit vendors and contract manufacturers for KPIs and drive continuous improvement
- Lead cross-functional initiative Finance, Supply-chain and development partners to improve cost, quality and continuity-of-supply
- Drive cross-functional initiatives to innovate on the product (roadmap, features and customer enablement)
- Drive weekly, monthly program reviews for products including development milestones, update on cost, yields, technology roadmap and continuity of supply

About the team
Nitro SSD is the fastest growing NAND flash-memory based storage solution for AWS. The 3rd generation Nitro SSD is now available for AWS customers on both Intel and Graviton storage platforms. This is the latest milestone in the AWS Nitro SSD strategy. We deliver industry leading performance and tail latency, while offering a cost competitive, high density storage solution for AWS customers. We own ALL the firmware, hardware, software and telemetry/monitoring for ALL the devices in the fleet. We partner will global NAND vendors, SoC vendors and manufacturing partners to drive the full product-lifecycle for Nitro SSD.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Utility Computing (UC)
AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (IoT), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for their cloud services.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

BASIC QUALIFICATIONS

- 5+ years of technical product or program management experience
- 3+ years of software development experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- 7+ years of working directly with engineering teams experience
- 3+ years of hardware development lifecycle, preferably in the storage product space

PREFERRED QUALIFICATIONS

- 7+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
- Experience developing and executing/delivering product and technical roadmaps
- Experience in project management disciplines including scope, schedule, budget, quality, along with risk and critical path management
- Prior experience in developing storage products including SSDs, HDDs is a definite plus
- Prior experience in driving multi-year continuous improvement projects at-scale is a plus
- Demonstrated experience at establishing sustainable program management and product development practices

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon

Amazon.com, Inc. founded in 1994 by Jeff Bezos in the cozy confines of his Seattle garage, Amazon.com, Inc. quickly evolved from a humble online bookstore to a colossal e-commerce powerhouse. Today, it offers an extensive range of products from DVDs and electronics to furniture and groceries. With a global footprint that spans continents—from Canada and the UK to Japan and Brazil—Amazon's presence is truly international. The company has not only diversified into various domains, including acquiring Twitch in 2014 and venturing into the film industry in 2015, but also introduced initiatives like the brand registry program to safeguard intellectual property. Despite the hurdles of labor relations and competitive practices, Amazon remains a dominant force in the global e-commerce landscape.