Manager, Fiber Product Development, NPD Interconnect

Senior • On-site

$135,900 - $234,900/yr

Cupertino, CA

DESCRIPTION

Do you like to design, operate, and implement networks of large scale? Would you like to play a key role to support all aspects of connectivity to/from Amazon and the outside world, as well as the connectivity between Amazon’s data centers and services to design and architect innovation so networks are fail-proof, infinitely scale and grow?

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The Core Networking team is looking for a Fiber Product Development Manager to join our Network Product Development (NPD) team. As a Fiber Product Development Manager, you will be responsible for building, deploying and scaling the fiber cabling infrastructure for Amazon networks that support AWS, customers, and other business units, across multiple global data centers.

AWS Core Networking is focused on building Data Centers and the network that allows Data Centers to function efficiently. They own the solutions that allow racks to be aggregated and Data Centers to be interconnected. Core Networking’s goal is to balance efficiency, performance and reliability to allow customers access to their applications and data.

Key job responsibilities
As an Fiber Product Development Manager, you will be responsible for building and managing a team of highly skilled hardware development and datacenter infrastructure engineers, who are responsible for end-to-end ownership of defining, designing and developing the fiber products solutions for our Data Center Network. At Amazon, we ask for our technical managers to be talented engineers who can dive deep and get involved in technical details, in addition to being leaders of their team.

Responsibilities:
- Roadmap and Execution – As the Fiber Product Development Manager in the Network Product Development team you will be integral in understanding fiber product technology trends and our customer requirements to drive the development roadmap, while working with our partners to deliver solutions that meet their unique requirements. You will be responsible for developing and improving project execution. This includes creating process, procedures and automation to improve efficiency in our day-to-day tasks and projects. You will work closely on supporting our internal customers and ensuring that their needs and issues are being addressed.
- Operations – As a Fiber Product Development Manager you will be expected to drive quality of our fiber product and cabling solutions in our network. This includes defining metrics that assist us in focusing on areas that help in delivering operationally friendly products and work with cross functional teams in developing monitoring solutions for fiber plant health.
- Performance Management/Team Health – You will own all facets of performance and career management for the team. Regular one-on-one meetings with all team members are required. You will be expected to provide both technical and ‘soft skill’ mentoring in order to maintain a well-rounded, world-class organization. This includes project management, quality audits and coordination of training sessions with senior-level engineers.
- Recruiting and Hiring – You will take the lead in hiring quality personnel who not only fit the needs of the current organization but also will allow the team to scale with platform and service growth. You will coordinate with Amazon and external recruiting staff to evaluate potential candidates, participate in initial phone screens and provide relevant guidance and feedback during onsite interview loops. You will also be responsible for ensuring that proper training takes place for all new hires.

A day in the life
On an everyday basis as part of our team, you have the unique opportunity to understand the growing AWS network and our internal customers’ requirement on interconnect solutions. You'll work backwards to devise hardware solutions by influencing the broad industry, and influencing the development of software tools to maintain a highly available network that delights AWS customers. You design and implement processes and mechanisms that both help the team to deliver business impact to the organization in a systemic way, while also helping to raise the bar on our operational excellence.

Operating at the scale we do, there is no blueprint for how to do what we do, which encourages our engineers to identify and develop simple solutions to complex problems. We encourage durable solutions that look around corners while taking into consideration our customer needs from a cost, performance, and reliability perspective. We work closely with our internal partners that design, build and operate the network to ensure that our solutions meet their needs and exceed their expectations.

About the team
Within AWS Networking, the Network Product Development (NPD) organization is responsible for designing the hardware, building the software, and owning the interconnects for the routers that power the global AWS network. Beyond product delivery we actively manage the fleet or routers in a network that grows by 70% annually. This means tracking key business and operational metrics to ensure that we operate smoothly and minimize or eliminate customer impact due to device related issues for a transparent AWS customer experience.

Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Working at AWS in the Core Networking Team • Meet Matt, Director, Core Networking --- https://youtu.be/DqTStjRtjX4

BASIC QUALIFICATIONS

- Bachelor’s Degree in Electrical Engineering, Mechanical Engineering, Computer Science or other Related Field OR 10+ years of industry experience
- 5+ years of working experience with fiber optic components, cabling, and interconnect products, technologies, and standards
- 4+ years of management experience including hiring/retention/development.
- 3+ years of industry experience building fiber solutions for data center networks.

PREFERRED QUALIFICATIONS

- Master’s Degree in Electrical Engineering, Mechanical Engineering, Computer Science or other Related Field
- Experience with R&D and new product development for fiber, connector or other ICT components
- Experience working with cable manufacturers, rack integrators, and component suppliers in delivering fiber solutions
- In-depth leadership skills, both tactical and strategic with proven results in driving the team to continually improve
- Experience in building solid working relationships with customer, peers and staff
- Ability to present both development and operational issues to senior leadership and dive deep into the technical details when required
- Experience managing projects with multiple dependencies and tight timelines.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $135,900/year in our lowest geographic market up to $234,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon

Amazon.com, Inc. founded in 1994 by Jeff Bezos in the cozy confines of his Seattle garage, Amazon.com, Inc. quickly evolved from a humble online bookstore to a colossal e-commerce powerhouse. Today, it offers an extensive range of products from DVDs and electronics to furniture and groceries. With a global footprint that spans continents—from Canada and the UK to Japan and Brazil—Amazon's presence is truly international. The company has not only diversified into various domains, including acquiring Twitch in 2014 and venturing into the film industry in 2015, but also introduced initiatives like the brand registry program to safeguard intellectual property. Despite the hurdles of labor relations and competitive practices, Amazon remains a dominant force in the global e-commerce landscape.