Sr. Mgr. Sales Strategy, NAMER Strategy & Operations

Senior • On-site

$157,800 - $260,800/yr

Seattle, WA , +3

DESCRIPTION

Amazon Web Services (AWS) is the leading cloud provider, offering virtualized infrastructure, storage, networking, messaging, analytics, and other web computing services to customers all over the world. AWS operates a globally distributed environment at massive levels of scale, offering over 200 fully featured services to millions of active customers around the world, including the fastest-growing startups, largest enterprises, and leading government agencies. Worldwide Commercial Sales (WWCS) is a salesforce of more than 16,000 sellers and support staff operating around the globe, responsible for greater than half of AWS revenue. Within WWCS, the Sales Strategy team architects and is responsible for our organization’s sales resourcing model, annual operational planning, three-year strategy, and success of our multi-year strategic programs.

We do strategy peculiarly at AWS. We are curious with deep knowledge of the industry and the levers shaping its futures, and we are responsible for the short-term tactics and the long-term strategy of our businesses. In the WWCS Sales Strategy team, we work closely with internal business leaders to glean their knowledge, incorporate data and information from external sources, and develop our own insights to inform and drive change across our global sales organization. In our work, we: 1/ Earn Trust: with our internal and external stakeholders, listening attentively and speaking candidly; 2/ Dive Deep: operating at all levels, understanding the details and gaining insights; 3/ Think Big: bringing external perspectives and the voice of our customers into the organization, while working backwards to solve for their stated and unstated needs; 4/ Insist on the Highest Standards: believing every stakeholder is a customer and every customer deserves our best work; and 5/ Deliver Results: helping the organization operationalize our one-year tactical and three-year strategic plans to attain its broader business goals.

As the NAMER Sr. Manager Sales Strategy, you will lead the development and execution of AWS’ North America (NAMER) commercial sales strategy. You will Dive Deep into customer segments, the customer journey, AWS adoption, best practices, and financial performance. You will then Think Big to create compelling strategic recommendations for your sales executives that apply these learnings at scale. Leveraging your experience and insights, you will lead impactful multi-year sales strategy initiatives across your Geo. You will work closely with your sales executives to author and evolve both short- and long-term strategies to meet their business objectives. Finally, and as part of the global AWS Sales Strategy team, you will work with counterparts from other Geos and the worldwide team to scale best practices and innovation to other parts of our organization.

The ideal candidate will have strong sales strategy experience, a deep analytical background, financial acumen, and experience implementing complex global sales strategy initiatives in multi-national technology organizations. They will have deep experience working closely with sales executives to drive growth and a customer-first mindset, and bring the foresight required to anticipate business needs, make short- and long-term trade-offs, and balance business dynamics despite constraints. Strong judgement and a demonstrated ability to influence without explicit authority are keys to success, as well as knowing where and when to advocate vigorously for a well-informed position.

Key job responsibilities
- Manage a team of sales strategy professionals
- Drive strategy at the Geo, Area, and Segment levels while guiding investments to achieve goals
- Develop relationships with senior leaders across organizations to gain and share strategic insights
- Serve as a trusted advisor on complex business decisions, influencing across all areas and levels of the organization
- Collaborate with teams including Sales, Finance, Operations, and Enablement
- Conduct research, develop analysis, work with data science teams, and synthesize learnings to author proposals of strategic importance that drive change
- Oversee multi-year strategy initiatives and propose adjustments based on data and observations
- Support one-year operational planning
- Up to 15% travel for management activities

About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

AWS Global Sales
AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and unwavering support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

BASIC QUALIFICATIONS

- 10+ years’ experience in strategy consulting, or working in strategic capacities at Fortune 500 companies
- Ability to conduct sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and documents
- Ability to collaborate with cross-functional audiences on complex strategies
- Strong financial, analytical, verbal, and written communications skills
- Bachelor’s degree in Business Administration, Finance, Economics, Computer Science or related fields

PREFERRED QUALIFICATIONS

- Senior-level leader at a top strategy consulting firm
- Experience working with global sales organizations
- Expert-level knowledge of cloud computing and IT markets
- Extensive experience delivering complex, data-driven recommendations to senior executives
- Ability to operate efficiently in an ambiguous and rapidly changing environment
- Exceeds Amazon’s leadership principle requirements for this role
- MBA, PhD, or other relevant advanced degree

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $157,800/year in our lowest geographic market up to $260,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon

Amazon.com, Inc. founded in 1994 by Jeff Bezos in the cozy confines of his Seattle garage, Amazon.com, Inc. quickly evolved from a humble online bookstore to a colossal e-commerce powerhouse. Today, it offers an extensive range of products from DVDs and electronics to furniture and groceries. With a global footprint that spans continents—from Canada and the UK to Japan and Brazil—Amazon's presence is truly international. The company has not only diversified into various domains, including acquiring Twitch in 2014 and venturing into the film industry in 2015, but also introduced initiatives like the brand registry program to safeguard intellectual property. Despite the hurdles of labor relations and competitive practices, Amazon remains a dominant force in the global e-commerce landscape.