Operations Manager, Amazon Content Security

Senior • On-site

$91,800 - $196,300/yr

Culver City, CA

DESCRIPTION

The Content Security Team is seeking an Operations Manager based in Culver City, CA. This broad-ranging role manages efforts relating to the protection of content working closely with internal business teams, external content creators, and artists. Primary responsibilities include managing security assessment operations by intaking requests, tracking, and ensuring timely delivery. The role sets priority level for each assessment request by interpreting business/creative context and analyzing risks. Additionally, the role will manage operation manuals and build operational metrics driving process improvement.

Key job responsibilities
The Content Security Team is seeking an Operations Manager based in Culver City, CA. This broad-ranging role manages efforts relating to the protection of content working closely with internal business teams, external content creators, and artists. Primary responsibilities include managing security assessment operations by intaking requests, tracking, and ensuring timely delivery. The role sets priority level for each assessment request by interpreting business/creative context and analyzing risks. Additionally, the role will manage operation manuals and build operational metrics driving process improvement.

BASIC QUALIFICATIONS

5+ years experience in performing security assessments and managing remediation for content handling environment using content specific security controls (e.g. watermarking, fingerprinting, MPA Best Practices, etc.)
5+ years experience in customer-facing operational experiences (e.g. customer request intake, status update, delivery management)
5+ years experience in producing operational metrics
Experience in producing written and verbal presentation to security and business leadership
Experience in reviewing or performing TPN film industry security assessment reports

PREFERRED QUALIFICATIONS

Experience in content processing through the industry leading content management tools and systems such as PIX, Flow Capture, Scenechronize, Asset Hub, Movie Magic, SyncOnSet, Aspera, and Signiant.
Experience in engaging content creating service providers such as composers, visual effects company, AV post, localization, content QC, and finishing.
Hands on operational experience in film development, production, and post-production (e.g., writers room, DI, editing, visual/audio effects, encoding, dubbing)
Preferred designation: TPN Assessor
Willingness to travel internationally

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $91,800/year in our lowest geographic market up to $196,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon

Amazon.com, Inc. founded in 1994 by Jeff Bezos in the cozy confines of his Seattle garage, Amazon.com, Inc. quickly evolved from a humble online bookstore to a colossal e-commerce powerhouse. Today, it offers an extensive range of products from DVDs and electronics to furniture and groceries. With a global footprint that spans continents—from Canada and the UK to Japan and Brazil—Amazon's presence is truly international. The company has not only diversified into various domains, including acquiring Twitch in 2014 and venturing into the film industry in 2015, but also introduced initiatives like the brand registry program to safeguard intellectual property. Despite the hurdles of labor relations and competitive practices, Amazon remains a dominant force in the global e-commerce landscape.