Principal HR Business Partner, Amazon Health Services

Senior • On-site

$139,200 - $230,200/yr

Santa Clara, CA , +2

DESCRIPTION

Are you energized by the challenge of transforming healthcare through technology and innovation? Amazon Health Services (AHS) is on a mission to make it dramatically easier for customers to find, choose, afford and engage with the services, products, and professionals they need to get and stay healthy. We use design, service and technology to provide the best possible customer experience and change the way people think about healthcare.

To support our mission, the AHS People, eXperience, and Technology (PXT) team is hiring a Principal HR Business Partner to provide end-to-end HR support to senior leaders and teams within our Health Store and Technology (HST) organization. Our vision is to deliver effortless, intelligent healthcare resulting in improved health outcomes. HST utilizes the full Amazon and One Medical product portfolio and technical capabilities to empower customers to make better, more informed decisions about their health, or the health of their loved ones.

As a Principal HRBP, you'll be more than just a partner – you'll be the strategic advisor at the center of our people and organizational initiatives. At the intersection of talent strategy and business innovation, you'll shape the future of HST while collaborating with some of the industry's most forward-thinking tech and non-tech leaders. In this high-impact role, you'll be at the forefront of driving business success by developing talent strategies and elevating senior leadership capabilities.

You'll also have the unique opportunity to be at the forefront of cultural transformation, expertly guiding the continued integration of Legacy One Medical talent into the Amazon ecosystem. You'll be the bridge builder, fostering a unified vision and cultivating a dynamic, innovative culture as you’ll oversee talent management, organizational design and effectiveness, workforce planning, employee development and engagement, among other HR efforts for your client group.

Success in this role requires a strategic mind that can see around corners. As our Principal HRBP, you'll transform business priorities into people strategies that propel our mission forward. Armed with data-driven insights and innovative thinking, you'll be the trusted advisor our leaders turn to for scaling teams, enhancing performance, and creating magnetic cultures that attract and retain the brightest minds in healthcare and technology.

We're seeking a dynamic leader who thrives in the exhilarating pace of nascent business environments and has a proven track record of developing exceptional leaders. Your superpower lies in your ability to influence and inspire across all levels while maintaining the agility to pivot strategies as fast as our business evolves. You'll blend analytical rigor with emotional intelligence, turning complex workforce data into compelling narratives that drive action. You'll also have the opportunity to lead and participate in cross-functional initiatives for broader Amazon Health Services as well.

If you're energized by the challenge of developing and scaling high-performing teams, bring both strategic depth and entrepreneurial agility, and are ready to help write the next chapter in Amazon Health Services PXT, this role is your calling.

Key job responsibilities
Serve as the organization's strategic pulse-keeper, synthesizing key organizational health metrics and emerging trends to equip leaders with actionable insights that drive organizational evolution and goal alignment.
• Leveraging data to identify, forecast, and analyze risks and opportunities to elevate the employee experience and organizational performance.
• Creating strategic action plans that build leader capabilities.
• Master the art of problem-solving at scale, crafting innovative solutions and influencing cross-functional stakeholders through compelling narratives and data-driven recommendations.
• Leading with empathy and earning trust of employees at all levels of the organization.
• Navigate complex, ambiguous environments with exceptional judgement, providing senior leaders with risk assessments and strategic trade-off analyses that inform critical business decisions.
• Managing large-scale cyclical talent processes while also diving into the details of nuanced employee-specific questions and concerns.
• Ruthlessly prioritizing and identifying tradeoffs to ensure resources are focused on the highest impact work.
• Leading and/or program managing HST and/or AHS strategic goals and programs.
• Contribute novel ideas and compelling narratives to org-level "Think Big" initiatives.

BASIC QUALIFICATIONS

* Bachelor's degree
* 10+ years of work experience in a strategic HR Generalist/Business partner role, preferably in a high-tech and/or corp environment

PREFERRED QUALIFICATIONS

* Master's Degree in Human Resources Management, MBA, or related field
* 15+ years of work experience in an HR generalist leadership role, preferably in a high-tech and/or corp environment
* HR experience in healthcare industries
* Proven ability to diagnose issues, drawing on both professional experience and strategic thinking skills, and drive appropriate solutions with self-initiative
* Strong business acumen and ability to work well across different functions in order to integrate HR and business strategies
* Not hindered by ambiguity or competing priorities. This means you are not only able to develop and drive initiatives, but can also roll up your sleeves, dig in, and get the job done
* Strong analytical skills, including the understanding of metrics to support plans and monitor performance
* Excellent written and verbal communication to prepare high quality documents as well as present and facilitate group meetings and events
* Exceptional listening skills and ability to relate to, influence, and coach employees of all levels in the organization
* Experience coaching senior leaders and managers
* Strong talent assessment skills
* Project management skills; ability to lead projects, gain buy-in and drive to execution and achievement of the right results
* Self-starter, able to work both independently as well as an active member of both business and HR teams
* Experience partnering with executive business leaders in highly complex and dynamic business settings
* Experience with MS Office Suite, particularly in Excel (ability to create pivot tables, use Vlookup and other formulas)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $139,200/year in our lowest geographic market up to $230,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Amazon

Amazon.com, Inc. founded in 1994 by Jeff Bezos in the cozy confines of his Seattle garage, Amazon.com, Inc. quickly evolved from a humble online bookstore to a colossal e-commerce powerhouse. Today, it offers an extensive range of products from DVDs and electronics to furniture and groceries. With a global footprint that spans continents—from Canada and the UK to Japan and Brazil—Amazon's presence is truly international. The company has not only diversified into various domains, including acquiring Twitch in 2014 and venturing into the film industry in 2015, but also introduced initiatives like the brand registry program to safeguard intellectual property. Despite the hurdles of labor relations and competitive practices, Amazon remains a dominant force in the global e-commerce landscape.